Ghan Hotel

Nice

Short stay, great team, very courteous and helpful. My only two let downs were 1. Air conditioning was set to hot and couldn’t be changed. 2. Carpet in rooms was stained. But I can’t fault the personal service received from reception, including a complimentary tea upon arrival! Very hospitable and courteous.

Friendly staff,professionals ,good cleaning

My ONLY fault is the location. A bit remote in a weird quarter dominated by motorcycle businesses. However, not too far to walk to Söğütlüçeşme station on the Marmaray. Friendly service and decent room.

The biggest issue with this place is the lack of natural light and proper air circulation. The photos are not accurate; don't fall for them. The room we stayed in (all of them are the same layout) has literally no natural light. You cannot adjust the temperature of the air conditioning. We had to leave it on for a few minutes and turn it off because the room got cold, and we could not have a good sleep at night because of this. The only way to adjust the temperature is to tell the staff downstairs. The staff working there is not professional. We had an issue with the room, and the way they treated us and talked to us was not good at all. We'd booked their standard double room, but the layout plan they hung on the door showed it as "Eco double room", which is the cheaper room. When we escalated this to them, they said they had changed the names because of the fire department. I'm still not convinced of that, and I believe they gave us the cheaper room. I also contacted Expedia in this regard, and I'm still waiting for their reply. Not happy with my experience in this place. not recommended.