Is parking available at the property?

Yes, there is limited on-site parking available. Guests are advised to contact the property in advance to reserve a parking space. A fee of JPY 1100 per night applies for covered self-parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for approximately JPY 2750 per person. Guests booked in breakfast-inclusive rate plans receive breakfast for up to 2 adults sharing a guestroom. Additional guests will incur breakfast fees.

What are the standard check-in and check-out times?

Check-in is from 15:00 to 22:00, and check-out is at 12:00. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available.

Where is the property located in relation to key landmarks?

The property is located in Yodogawa, Osaka, approximately 3.8 km from Umeda Arts Theater and 4.1 km from Grand Front Osaka Mall. It is also conveniently situated near various shopping and cultural attractions.

Holiday Inn & Suites Shin Osaka

Average nightly price at Holiday Inn & Suites Shin Osaka by IHG by month, last 12 months (USD)
Month	Average price
January	$79
February	$77
March	$94
April	$107
May	$92
June	$71
July	$69
August	$73
September	$85
October	$172
November	$115
December	$102

What guests think

At Holiday Inn & Suites Shin Osaka by IHG, travelers repeatedly praise friendly, helpful staff, very clean, well-equipped rooms with kitchenettes and washer/dryers, and a reliable shuttle to Shin-Osaka Station, while noting the 10–15 minute walk and limited shuttle hours.

Suites feel apartment-like with full fridges; beds are comfortable and the gym draws praise. Breakfast and the on-site restaurant are generally good, though some call them average or lacking atmosphere. Expect a practical base near Shin-Osaka with helpful staff and conveniences suited to longer stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The free shuttle to Shin-Osaka Station is convenient and runs about every 20 minutes but stops around 9:30 pm and can fill up; the gym earns praise, and the on-site parking has a vehicle height limit.

Related guest reviews

8

HIROSHI

Jan 17, 2026

·

Stayed 1 night

外国の方の宿泊が多い印象です。スタッフはIHG系列ということもあり、客に媚びすぎない適度な対応は良かったです。日本の進んだビジネスホテルと比較すると設備は多少もの足りず、駅から徒歩15分程度？と遠いのも難です。ただ、20分毎にハイエースバスでの送迎サービスがあるので、活用すると便利です。

10

Barry

Nov 24, 2025

·

Stayed 2 nights

Great staff and great room. The shuttle to shin-Osaka station was very convenient. Made it easy to get around. Lawson and 7-11 close by if you needed snacks etc.

10

Masaki

Jan 1, 2026

·

Stayed 2 nights

部屋も綺麗で、スタッフの方の対応もとても良かったです。１点だけ、ホテルの駐車場に高さ制限があることを知らなかったので、近隣に駐車しましたが、あらかじめわかっていたら良かったです。

10

Megumi

Jan 8, 2025

·

Stayed 3 nights

ジムも24時間でフロントに言えばお水ももらえてよかったですまた利用させてもらいます

10

kenneth

Nov 24, 2025

·

Stayed 13 nights

Very good size room and bed. Good cooking facilities for when we wanted to eat in. Room modern and kept very clean. Very friendly and helpful staff who helped me find a local dentist. Convenient shuttle to and from Shin Osaka station. Good choice of restaurants and shopping at Shin Osaka station. Even some large locate supermarket, sports and electrical stores near by for bargain presents shopping.

10

Barry

Jul 10, 2024

·

Stayed 1 night

Not far from Shin-Osaka station. There's a convenient store across the street and a larger grocery store two blocks away. For a hotel it was a nice gym.

10

Jay

Nov 29, 2025

·

Stayed 6 nights

Excellent hotel, easy walking distance and shuttle service to the nearby station.

10

Robert

Sep 25, 2025

·

Stayed 3 nights

I liked the fact that they offered free shuttle service to the subway which also ran like clockwork on time to the subway. I wish I was better able to navigate back to the drop off/pickup point to return to the hotel. Thankfully the taxi fare was only ¥900 or $6 to return. I loved the gym and took full advantage of that amenity, my previous hotel in Tokyo changed $15/day to use.

8

Denise Germaine

Oct 23, 2024

·

Stayed 10 nights

The hotel did offer a daily free shuttle service to the Shin-Osaka station but it only ran until 9.50pm. It would be great if it could be extended to before 11pm instead. The housekeeping service was clean but inconsistent at times. Overall, we had a pleasant stay. Please keep up the good work!

8

Peishee

Dec 12, 2024

·

Stayed 1 night

The hotel is new and staff is generally pleasant and can speak English. Main disadvantage is the distance from the train station; at least 15 min walk. The hotel provided a shuttle back and forth to the station, however the shuttle service ended relatively early before 9.30pm.

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Cleanliness

Cleanliness is widely praised, with many noting spotless rooms and reliable housekeeping. A few guests reported dust, hair, or occasional inconsistencies.

Related guest reviews

8

Takeshi

May 1, 2024

·

Stayed 3 nights

髪の毛がおちていた。少し清掃が甘い。外国人に人気。部屋は広く、滞在に便利な電子レンジや流し、コンロ、洗濯機もあり便利。洗濯機にトラブルかあったが、対応はよかった。

10

Vijayeta

Nov 20, 2025

·

Stayed 1 night

Spotless, charming staff and helpful, great room with amenities.

10

YU HSUAN

Aug 3, 2025

·

Stayed 2 nights

Clean and comfortable room.

10

Ankit

Nov 11, 2025

·

Stayed 2 nights

Clean rooms

10

Agus

Sep 1, 2024

·

Stayed 2 nights

Nice & Clean.

10

Sarina

Jul 6, 2024

·

Stayed 2 nights

Clean

10

Srikar

Mar 25, 2024

·

Stayed 4 nights

The stay was excellent. The staff was very friendly and helpful. The bus service to the railway station was very good. The room was clean, spacious and overall exceedingly satisfactory.

10

kong hong

Aug 4, 2025

·

Stayed 4 nights

Clean and quiet

8

Zain

Apr 20, 2025

·

Stayed 3 nights

Room service cleanliness should have been better. There was dust on the furniture and lint on the sheets

10

Alvin

Jun 10, 2024

·

Stayed 5 nights

This is the best IHG hotel we've ever stayed in. They provide daily housekeeping with impeccable cleaning standards. The front desk staff are friendly and welcoming. There's also a shuttle bus to and from the hotel and Shin-Osaka Station (exit 4). The surrounding area is full of restaurants and stores. Additionally, the rooms come with a kitchen and laundry facilities. Staying here was definitely the best decision we made during our time in the Osaka area.

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Rooms

Many rooms and suites are modern and comfortable, with kitchenettes and in-room washer/dryers; beds are comfortable. Some guests found standard rooms small, occasional noise, or disappointing views.

Related guest reviews

10

Andrei

May 6, 2025

·

Stayed 3 nights

Wonderful hotel, amazing rooms: big, with a little kitchen, washer and dryer. Very clean and comfortable. Bathroom is great. Hotel is located close to the train station which is convenient to go places.

10

Stephanie

May 28, 2023

·

Stayed 6 nights

Stayed in the king suite, loved the in-room laundry, large bathroom (high tech mirror for lighting), and the kitchen. Everything seemed very modern. Walkable (~10 mins) to Shin-Osaka for bullet train connections. In a quiet neighborhood. This was our base for the week for both Osaka and Kyoto/Uji.

10

Pamela

May 26, 2025

·

Stayed 5 nights

Perfect hotel for our vacation. We booked this for the convenience of having laundry in the room but were so impressed by the entire room. Laundry took a bit to learn, but once we figured it out, it was great. Having a full kitchen we were able to go to the large grocery store a few minutes away and took advantage of this to make an amazing Kobe beef meal. Dishes were included, as well as a large fridge. While the shuttle was a bonus, when it was full, it was less than a 20 minute walk to the subway station. Along the way, we found a hidden gem of a large shopping area (groceries, in store cafe with breakfast, amazing dollar type store for souvenirs), and just enjoyed the quiet neighborhood. Lawsons was right downstairs for everything you needed for day to day.

6

Socheata

May 4, 2025

·

Stayed 7 nights

Chambres très petites et insonorisation moyenne…

10

Jessica

Apr 5, 2025

·

Stayed 4 nights

Clean, comfortable, shuttle to Shin Osaka station, few local places to eat, across from convenient store. We chose a room with washer dryer & kitchen-it was great

8

John

Jan 19, 2025

·

Stayed 8 nights

Overall the room was quite comfortable although there was a lot of noise at times coming through the walls (sounded like plumbing). Mostly level walk to Shin-Osaka station plus there were nearby restaurants, supermarkets and a few laundromats despite being on the quieter side of the station. We liked the suburban feel to the area and would consider staying here again!

10

Ignacio

May 2, 2025

·

Stayed 1 night

The room was very big and clean, it was conveniently located close to Shin Osaka station. It also had a washer and dryer and full kitchen.

8

Takashi

Nov 21, 2025

·

Stayed 2 nights

部屋は綺麗で、スタッフもとても丁寧な対応でした。ただ、部屋の床のスペースが足りずに、スーツケースのパッキング等は難しかったです。

10

John

Nov 15, 2025

·

Stayed 11 nights

We stayed 11 nights, and got a great deal by booking a King Suite 7 months in advance. The room has a washer/dryer, full-size refrigerator, mini-kitchen with glasses, plates, silverware...just like a mini-apartment. The bathroom was also very nice with separate bathing/toilet areas. The staff is very nice and helpful. The restaurant just off the lobby is good and convenient. We especially appreciated the shuttle to Shin-Osaka station, except that it doesn't run for 90min in the afternoon, and stops at 9:30pm. I paid a visit to the Lawson convenience store across the street almost every day. My wife was sick for half the trip and had to stay in the room, so she especially appreciated the room we had. Next time, we will get travel insurance so we can go to the hospital across the street. We would definitely like to stay there again.

6

Aditya

Apr 23, 2024

·

Stayed 5 nights

The room we chose was "Premium Room, City View" since we were going to stay for 5 night and didn't want to feel like we were in a box the whole time - but there was no view. There was an inaccessible balcony that looked at another building's back. Everything else was good

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Service

Staff are frequently described as friendly, professional, and very helpful, with standout assistance. A minority reported rude or unresponsive service, check-in issues, or policy disputes.

Related guest reviews

8

Suzanne

Apr 26, 2024

·

Stayed 3 nights

Everything was good until the last night. We waited for the shuttle to the hotel at 9:40 PM, not knowing we had missed the last shuttle at 9:30 PM. I placed numerous calls to the hotel but no one answered. There as no taxi in sight so we walked back to the hotel in the rain. When we entered the hotel, there were 3-4 people at the front desk, and I tested the phone number there then and it rang. I really don't understand why they didn't answer my calls.

10

HON MING JONAS

Oct 30, 2023

·

Stayed 6 nights

Really very helpful and extremely friendly staff. This was our second time to stay in this hotel. Both rooms are very clean and very well maintained. We very much hope the high standard can be kept. Our great thanks and appreciation to the staff, in particular the restaurant, as well as the reception and the shuttle drivers.

4

Murray

Feb 28, 2025

·

Stayed 3 nights

Clerk who checked us in came across as a racist in the way she dismissed and treated my Canadian wife of Chinese descent. Room service was also poor, supplies were not properly restocked and cleaning was not thoroughly completed. We have stayed in numerous Holiday Inns around the world and in numerous hotels in Japan and always received friendly, excellent service. We would never stay in this Holiday Inn again

8

PHILIPPE

Apr 27, 2024

·

Stayed 3 nights

Check-in was bad. Room did not fit reservation and wanted to charge me extra. The mgr the next day would have me wait for ever so I decided to leave. He did not care. Poor customer service.

10

Quintana

Dec 2, 2025

·

Stayed 4 nights

This property was top notch. The staff is so friendly and helpful. The amenities are great. The room was amazing.

10

Adam

Sep 25, 2025

·

Stayed 5 nights

Hotel Staff was very friendly and answered any questions we had. Shuttle to and from Shin Osaka Station was very convenient. Rooms were very spacious and clean.

6

Vilgot

Dec 27, 2025

·

Stayed 2 nights

Personal was not nearly as pleasent as other IGH hotels

10

Terry

Feb 26, 2025

·

Stayed 15 nights

The staff was very polite and helpful in every way. It was a pleasure to stay at this facility. The free shuttle service to and from the train station was very helpful as well.

10

Evelyn

May 22, 2024

·

Stayed 5 nights

Overall it’s an awesome place to stay in shin Osaka. Excellent customer service from all the front desk and dining area. The bathroom is clean and had enough space for my stuff. Shuttle service is a BIG plus, the drivers were all friendly. Location wise it’s great too as it is close to the train station

10

Agustin

Mar 29, 2025

·

Stayed 4 nights

The staff was extremely courteous and helpful, especially Nameli (from Sri Lanka)!

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Location

About a 10–15 minute walk from Shin-Osaka Station in a quieter area with convenience stores and supermarkets nearby. The free shuttle helps but ends around 9:30 pm, can be hard to find, and may fill up.

Related guest reviews

8

Suzanne

Apr 26, 2024

·

Stayed 3 nights

Everything was good until the last night. We waited for the shuttle to the hotel at 9:40 PM, not knowing we had missed the last shuttle at 9:30 PM. I placed numerous calls to the hotel but no one answered. There as no taxi in sight so we walked back to the hotel in the rain. When we entered the hotel, there were 3-4 people at the front desk, and I tested the phone number there then and it rang. I really don't understand why they didn't answer my calls.

10

Stephanie

May 28, 2023

·

Stayed 6 nights

Stayed in the king suite, loved the in-room laundry, large bathroom (high tech mirror for lighting), and the kitchen. Everything seemed very modern. Walkable (~10 mins) to Shin-Osaka for bullet train connections. In a quiet neighborhood. This was our base for the week for both Osaka and Kyoto/Uji.

2

Benjamin

Sep 29, 2025

·

Stayed 5 nights

The hotel location was...not great. It was situated in a tourism/activity dead zone. For whatever reason, the area north of the Yodo river is just inert when it comes to having things to do. The gym had the bare essentials for cadio and weight lifting, so I cannot complain. I just wish there had been a punching bag so I could have relieved the tremendous amounts of stress that had built up during my last day there. Because as it happens, the staff is about as useful as teats on a man as it pertains to helping waylaid guests who have become stranded on tours. You see, to stave off the ever-encroaching boredom while I was stuck at that hotel for five days, I decided to book a daylong tour that would take me to a bamboo forest and Nara Park, just to name a couple stops on the itinerary. But the tour guide and the bus driver thought it would be really funny to drive off without me (and even pass right by me, looking square at me in the face from the windows) and leave me stranded at the deer park for over eight hours. I tried to hail a taxi, but after about twenty or so failed attempts (the drivers kept ignoring me for whatever reason) I attempted the train system. But the system was much more complex than the Osaka metropolitan area. I tried asking the teller, but he shooed me away with a "time's up," after discovering I didn't speak Japanese. Tried calling the hotel, but the guy over the phone kept passing the buck along. Only managed to get home thanks to a kind cop.

8

HIROSHI

Jan 17, 2026

·

Stayed 1 night

外国の方の宿泊が多い印象です。スタッフはIHG系列ということもあり、客に媚びすぎない適度な対応は良かったです。日本の進んだビジネスホテルと比較すると設備は多少もの足りず、駅から徒歩15分程度？と遠いのも難です。ただ、20分毎にハイエースバスでの送迎サービスがあるので、活用すると便利です。

10

Jingye

Jan 31, 2024

·

Stayed 4 nights

Very comfortable place to stay, but location is not too close to the train station. If you miss the hotel shuttle, then you will need a long walk.

8

eduardo javier

Sep 29, 2025

·

Stayed 4 nights

El Hotel está algo alejado del centro, pero tienen transporte que te recoge y te lleva a la estación del metro, algo que lo hace muy cómodo. Las habitaciones de tamaño regular pero para el estándar de Japón están bien. Hay tiendas y restaurantes muy buenos en la zona.

10

KIT

Jul 27, 2025

·

Stayed 4 nights

Free shuttle to, and from Shinkansen. Walkable at 14 minutes. Many dining options, pharmacy, and 7-Eleven close by. Professional, clean, updated hotel with a helpful and friendly staff. Will stay here again next time.

8

Jing Jing

Sep 26, 2023

·

A bit of a walk from Shin-Osaka Station, however once you get the hand of it..it's not bad. Stay was good

8

Peishee

Dec 12, 2024

·

Stayed 1 night

The hotel is new and staff is generally pleasant and can speak English. Main disadvantage is the distance from the train station; at least 15 min walk. The hotel provided a shuttle back and forth to the station, however the shuttle service ended relatively early before 9.30pm.

8

Victoria

Oct 2, 2025

·

Stayed 4 nights

Rooms are good, showers/ bathrooms are lovely. Didn’t hear noise despite the hotel being packed. Slightly far walking in the blazing heat to the shin Osaka station but the shuttle bus helps once you figure out where to collect it from.

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Dining

Breakfast and the on-site restaurant receive mostly positive comments for variety and convenience, though some call breakfast average or repetitive and the ambiance lacking; coffee is sometimes criticized.

Related guest reviews

8

Mariela

Jul 25, 2025

·

Stayed 4 nights

The hotel was adequate for our needs, though the room was a bit small. Some staff members were friendly and helpful, while others were less so. The hotel is about a 13-minute walk from the nearest station; however, they offer a shuttle service every 20 minutes that accommodates up to nine people. Keep in mind the shuttle can fill up quickly. The breakfast buffet was average—nothing exceptional. The lobby is quite small, which can feel a bit cramped. For coffee lovers, the hotel’s coffee wasn’t great, but there is a very good coffee shop nearby, as well as a Starbucks within walking distance. One definite plus: the room included a washing machine, which was very convenient for our stay. Overall, while there were a few downsides, I would stay here again

10

akiko

Jul 30, 2023

·

Stayed 2 nights

Very nice location close to the shin-Osaka station. Room is very clean and staff are always very friendly. Good breakfast with many varieties of foods.

8

Thomas

Dec 22, 2025

·

Stayed 1 night

Hood hotel for a one night stay. Nothing to complain about. The breakfast is average though. Gym is great.

10

Kerstin

Oct 16, 2025

·

Stayed 3 nights

Wir waren rundum zufrieden. Das Zimmer (2 Bett) hatte eine gute Größe und bequeme Betten. Das Frühstück war etwas gewöhnungsbedürftig, es gab überwiegend warme Speisen (westlich+asiatisch). Ein guter Service war der Shuttle zum / vom Bahnhof alle 20 Minuten, von wo aus man gut zu allen Touri Spots kam.

10

Emmanuel

Jul 11, 2023

·

Stayed 3 nights

Buffet breakfast was fantastic!

10

Heather

Jun 25, 2024

·

Stayed 2 nights

Staff was so nice!! Great breakfast. Very clean comfortable rooms. Nice bathrooms. Workout facility was great to have. Great location close to train. They gave free crib.

10

Carol M

Jul 21, 2025

·

Stayed 5 nights

Loved our stay here. Room was perfectly clean and spacious for Japan. The free shuttle to the station was great. Breakfast was good. I would highly recommend.

8

Dirk

May 30, 2025

·

Stayed 8 nights

4-Star Hotel near Shin-Osaka Railway Station. The hotels offers a shuttle service to/from Shin-Osaka from early morning until around 9 PM. There is no hotel bar but there is an Italian (Hi) Restaurant with an excellent service service and tasteful pasta. Breakfast is also held in Restaurant Hi. Fresh fruits and vegetables, juices, warm and cold dishes. More than enough choice. Egg dishes à la carte (included in the breakfast price). In the room: Daily 2 bottles of still water.

10

Ethel de

Jul 1, 2023

·

Stayed 6 nights

Everybody is friendly and helpful. The hotel is clean and well maintained. We love the location, walkable to Shin Osaka station and there were two convenient stores just across the street. It was comfortable place to stay while in Osaka. The dryer was not drying our clothes and the breakfast buffet was always the same everyday.

8

MASAMI

Oct 3, 2025

·

Stayed 3 nights

Web上でレストランメニューにとても魅力を感じたのですが、フロント前に仕切りもなく高級感や特別性などがなくて、ウェイティングスペース風。食事を取る気持ちになれなかった。せめて、グリーン植物で遮るなど目隠しなどをしているほうが良いと思う。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $135	2 $80	3 $82	4 $110	5 $77	6 $120	7 $215
8 $156	9 $88	10 $77	11 $156	12 $165	13 $125	14 $241
15 $99	16 $81	17 $83	18 $106	19 $105	20 $127	21 $234
22 $127	23 $124	24 $113	25 $93	26 $112	27 $101	28 $155
29 $96	30 $88

Holiday Inn & Suites Shin Osaka by IHG

Prices for Holiday Inn & Suites Shin Osaka by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, City View

Standard Room

Standard Room, 2 Twin Beds, City View

Suite, 1 King Bed

Suite, 2 Twin Beds, Corner

Suite, 2 Twin Beds, Accessible (Extra Floor Space, Refreshment Bar)

Standard Room, 1 Double Bed, City View

Suite, 2 Twin Beds

Premium Room, 2 Twin Beds, City View

Studio Suite

Guest reviews of Holiday Inn & Suites Shin Osaka by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn & Suites Shin Osaka by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $247	21 $105	22 $216	23 $133	24 $260
25 $79	26	27	28 $102	29	30 $88	31 $241