Guest reviews
8.7
Fabulous
Based on 74 verified reviews
Facilities
8
Cleanliness
8.2
Service
8.6
10
Bashar
27 Mar 2025
·
Stayed 5 nights
Good place
Good place
2
Edisan
11 May 2024
·
Stayed 3 nights
It was a bad experience.window was broken and A/C was not working, only coming mild air. Another incident was I paid the room charges through my credit cards. The staff gave me only the small machine print coming automatically. I asked him a proper bills. He did not give me. When I was vaccting time another staff hold me around half an hour. He was asking that have you paid the bill or not. I explained to hime, I paid already. He was not allowing to leave the place. My Air port pick up vechile was waiting outside around half an hour. It was terrible experience that place.
It was a bad experience.window was broken and A/C was not working, only coming mild air. Another incident was I paid the room charges through my credit cards. The staff gave me only the small machine print coming automatically. I asked him a proper bills. He did not give me. When I was vaccting time another staff hold me around half an hour. He was asking that have you paid the bill or not. I explained to hime, I paid already. He was not allowing to leave the place. My Air port pick up vechile was waiting outside around half an hour. It was terrible experience that place.
10
Sitara
27 Dec 2023
·
Stayed 1 night
Soft beds, clean linens, very nice staff.
Soft beds, clean linens, very nice staff.
2
Turki
12 Aug 2023
·
Stayed 3 nights
I am writing to express my profound disappointment and dissatisfaction with the experience I had at Ruby Royal hotel, which I had booked through the Expedia platform. Unfortunately, my stay did not meet the expectations I had for a comfortable and enjoyable stay. Upon my arrival at the hotel, I encountered an issue with the room I had reserved. Despite having made a reservation for three people, I was denied access to the room as it was initially booked for only two individuals. Consequently, I was left with no choice but to pay an additional fee to secure a suitable accommodation for our party. This unexpected turn of events not only inconvenienced me but also left me feeling frustrated and disheartened. As a guest, I believe it is of utmost importance for hotels to uphold their commitment to providing exceptional service and ensuring a seamless experience for their patrons. In light of this unfortunate incident, I kindly request that you review the invoice for my stay and arrange for the reimbursement of the additional charges incurred due to this oversight. Furthermore, I strongly urge you to take immediate steps to improve your reservation process to prevent such occurrences in the future. Clear communication and accurate booking information are crucial to avoid any misunderstandings and ensure a hassle-free experience for guests. I sincerely hope that you will address these concerns promptly and take appropriate measures to rectify the s
I am writing to express my profound disappointment and dissatisfaction with the experience I had at Ruby Royal hotel, which I had booked through the Expedia platform. Unfortunately, my stay did not meet the expectations I had for a comfortable and enjoyable stay. Upon my arrival at the hotel, I encountered an issue with the room I had reserved. Despite having made a reservation for three people, I was denied access to the room as it was initially booked for only two individuals. Consequently, I was left with no choice but to pay an additional fee to secure a suitable accommodation for our party. This unexpected turn of events not only inconvenienced me but also left me feeling frustrated and disheartened. As a guest, I believe it is of utmost importance for hotels to uphold their commitment to providing exceptional service and ensuring a seamless experience for their patrons. In light of this unfortunate incident, I kindly request that you review the invoice for my stay and arrange for the reimbursement of the additional charges incurred due to this oversight. Furthermore, I strongly urge you to take immediate steps to improve your reservation process to prevent such occurrences in the future. Clear communication and accurate booking information are crucial to avoid any misunderstandings and ensure a hassle-free experience for guests. I sincerely hope that you will address these concerns promptly and take appropriate measures to rectify the s
8
Ilie
12 Jun 2023
·
Stayed 3 nights
Nice little hotel, loads of shops and restaurants, very close to train station and a big shopping mall. Check in is very doddgy as they use personal phone to take pic of the passport… thats very unprofessional.
Nice little hotel, loads of shops and restaurants, very close to train station and a big shopping mall. Check in is very doddgy as they use personal phone to take pic of the passport… thats very unprofessional.
zeytinlik mah. yakut sokak no:25 Bakırköy, Istanbul, Türkiye
Location
With a stay at Ruby Royal Hotel, you'll be centrally located in Istanbul, a 5-minute drive from Ataköy Marina and 10 minutes from Bosphorus. This hotel is 6.7 mi (10.8 km) from Sultanahmet Square and 6.7 mi (10.8 km) from Blue Mosque.
Capacity Shopping Center(0.1 Miles)
Ataköy Marina(0.8 Miles)
Sinan Erdem Dome(1.5 Miles)
Medical Park Bahçelievler Hospital(1.6 Miles)
Memorial Bahçelievler Hospital(2 Miles)
Fisekhane(2.3 Miles)
FAQs
No pets and no service animals are allowed at this property.
Check-in is from 14:00 to 23:30, and check-out is by 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
The hotel is centrally located in Istanbul, a 5-minute drive from Ataköy Marina and 10 minutes from the Bosphorus. It is 6.7 miles from Sultanahmet Square and the Blue Mosque.
Children are allowed at the property, but specific age policies for free stays are not mentioned.
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