Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee, approximately GTQ 60 to 120 for adults and GTQ 40 to 80 for children.

Does the property allow pets?

Pets are not allowed at the property, but service animals are exempt.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the property in advance.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding accessible rooms and bathrooms should be confirmed with the property prior to arrival.

Where is the property located in relation to key landmarks?

The hotel is located on a lake in Flores, within a 10-minute drive of San Miguel & Tayazal and Cuevas de Ak'tun Kan. It is approximately 3.5 miles (5.6 km) from Lake Petén Itzá and 7.1 miles (11.4 km) from Flores Dock. Public transport options may be available nearby.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. The specific operational hours should be confirmed with the property.

What are the policies for guests staying with children?

Children 11 years old and younger can stay free when occupying the parent or guardian's room using existing bedding, up to two children per room.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of GTQ 150.0 per day, and advance request is required for availability. Cribs are not mentioned in the provided information.

Villa Maya

What guests think

Travellers describe Villa Maya as a peaceful, nature-immersed lakeside retreat with friendly, attentive staff, clean and spacious rooms, a large pool, scenic wildlife viewing, and an on-site restaurant many enjoy, convenient for visiting Flores and excursions to Tikal.

Many appreciate the secluded setting, lake views and wildlife, walking and bike trails, and helpful transport arrangements to Flores and nearby sites. Recurring comments include very firm beds, occasional air-conditioning issues, and rooms without televisions. Overall, expect a tranquil, eco-style stay focused on nature and relaxation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the large lakeside pool, nature trails and bike rentals, and scenic common areas; many also enjoy wildlife viewing on the grounds.

Related guest reviews

10

carlos rene

7 Oct 2025

·

Stayed 1 night

A great place to rest after a long walk at Tikal Park, or a short relaxation in a clean pool.

10

Stephanie Yvette

10 Sept 2023

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Stayed 1 night

I like the exercise trail. We rented the bikes and rode the trail. Loved the deer, the monkeys. The individual cabanas. The staff were great.

10

Rodrigo

4 Jul 2025

·

Stayed 1 night

Wish we would have had more time to explore the grounds but breakfast with a river view was filling and the kids enjoyed the big pool and wildlife around.

10

Steven

19 Jan 2024

·

Stayed 2 nights

Front desk was so kind and helpful. Beautiful hotel. The pool is amazing. Great hotel all around

10

Ruoyan

9 Mar 2025

·

Stayed 1 night

Overall the experience is amazing. 1) The hotel is very responsive in messaging on hotels.com. 2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people. 3) We had breakfast and dinner at the hotel, both were great! 4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.

10

Osvaldo

15 Aug 2023

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Stayed 2 nights

Although the hotel was a bit secluded, there were many enjoyable activities such as bike rentals along with an amazing path for both mountain biking and walking.

10

Tamara

5 May 2023

·

Lovely resort tucked away on the edge of a lake with lovely exposed beam architecture and very spacious rooms. Common areas are all beautiful. My stay felt like a retreat.

10

Peter

24 Aug 2024

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Stayed 2 nights

Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301). Best for those looking to unwind and rest after waking the pyramids of Tikal. Would return

10

Myron

20 Jul 2025

·

Stayed 3 nights

Villa Maya is an excellent hotel with good dining, view of the lake, walking trails and excellent service at reception, including transportation to Flores.

10

Jacob

8 Aug 2025

·

Stayed 1 night

A nice hotel on the lake with a large elegant pool with a waterfall. The lake has crocodiles, so you can’t swim in it, but it’s fun to see the crocodiles.

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Cleanliness

Reviews frequently praise the overall cleanliness of rooms, pool, and public areas.

Related guest reviews

10

carlos rene

7 Oct 2025

·

Stayed 1 night

A great place to rest after a long walk at Tikal Park, or a short relaxation in a clean pool.

10

Victoria

30 Jan 2025

·

Stayed 1 night

We love how friendly everyone is and very clean!

10

Andrea

25 Jan 2026

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Stayed 1 night

Beautiful, clean, elegant, amazing views, best food, and everything so fancy, loved the experience there.

10

Juan Manuel

5 Oct 2025

·

Stayed 2 nights

Muy Limpia y acogedora

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8

Grecia

30 Oct 2025

·

Stayed 3 nights

La habitacion linda, con balcon y las instalaciones super limpias, nos volveriamos a quedar

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10

Mary

3 Aug 2025

·

Stayed 4 nights

Rooms were clean, spacious and the e beds were comfortable. The hotel has a restaurant that serves local and international food.

8

Dagmaris

14 Nov 2024

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Stayed 2 nights

We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!

6

Rodrigo

9 Apr 2023

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Stayed 3 nights

Hotel muy bonito y su personal muy servicial. las Piscinas estaban un poco sucias, especialmente la de niños, no sé por qué estaban apagadas. La catarata estaba apagada y no daban ganas de meterse.

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10

Cheryl

28 Dec 2024

·

Stayed 2 nights

Friendly staff. Clean, spacious rooms. Ours had a shower open to the outdoors, which I wasn’t sure I would like, but it was awesome. No bugs! Beds were pretty hard though. Nice restaurant with friendly waitstaff and good food. Nice breakfast buffet! They had hotel umbrellas for is to use when it was raining one day. Will stay again.

10

Silvia Heidi

27 Aug 2024

·

Stayed 1 night

Nice property overlooking a lagoon. The rooms were basic, but clean.

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Rooms

Rooms are spacious with lake or jungle outlooks and simple decor; many lack televisions by design. Several guests mention very firm beds and, in some cases, noisy or weak air conditioning.

Related guest reviews

10

Jenny

22 Sept 2023

·

Stayed 2 nights

We really enjoyed the scenery and location of the hotel. It was a bit isolated and about a 20 min drive from the Flores town. We did not mind at all. The location was peaceful and relaxing. The rooms are surrounded by a lake and nature. The staff was very attentive and kind. The pool was next to the lake and restaurant, where it made it easy to order. The prices for excursions might be higher at the hotel. We booked an excursion to the blue crater and found out that we paid twice as much than other people staying at other hotels near the town. Also, Room did not have a television. Other than that, the hotel is a top place to stay if Peten Guatemala. We loved our stay there!

4

Rachel

22 Nov 2024

·

Stayed 1 night

The staff here were great, however the rooms could use some maintenance and upgrades. The staff were friendly and incredibly helpful arranging shuttles to Flores and the airport. Our room was the last building so took a few minutes to find our door. The room itself needed some work. The biggest issue was the AC unit that unfortunately loudly clanked when turned on. The choice was either a hot, stuffy room or a loud AC unit. Neither great for sleep. The bed was very firm, maybe a step up from the floor, and added to sleep difficulties. We had an early flight so not getting quality sleep was frustrating. Again, the staff were excellent, I would just suggest upgrading the mattresses and doing some maintenance work on the AC unit.

10

chiara

7 Jan 2025

·

Stayed 3 nights

Camera spaziosa con 3 letti king size, molto luminosa e pulita. Le stanze sono immerse tra una foresta e il lago. Abbiamo visto coccodrilli, pappagalli e iguane. Manca solo un pò di attenzione in più per i teli del bagno, consegnati in numero minore alla necessità!

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10

Mary

3 Aug 2025

·

Stayed 4 nights

Rooms were clean, spacious and the e beds were comfortable. The hotel has a restaurant that serves local and international food.

8

Maria

17 May 2024

·

Stayed 1 night

El aire acondicionado no trabaja bien. Nos morimos de calor

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8

Dagmaris

14 Nov 2024

·

Stayed 2 nights

We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!

10

Cheryl

28 Dec 2024

·

Stayed 2 nights

Friendly staff. Clean, spacious rooms. Ours had a shower open to the outdoors, which I wasn’t sure I would like, but it was awesome. No bugs! Beds were pretty hard though. Nice restaurant with friendly waitstaff and good food. Nice breakfast buffet! They had hotel umbrellas for is to use when it was raining one day. Will stay again.

10

Tamara

5 May 2023

·

Lovely resort tucked away on the edge of a lake with lovely exposed beam architecture and very spacious rooms. Common areas are all beautiful. My stay felt like a retreat.

10

Harmony

19 Sept 2023

·

Stayed 3 nights

Excelente hotel, las habitaciones no tienen tv.

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10

Silvia Heidi

27 Aug 2024

·

Stayed 1 night

Nice property overlooking a lagoon. The rooms were basic, but clean.

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Service

Service is widely praised as friendly, attentive, and helpful, with responsive communication, quick check-in, and assistance arranging shuttles and activities.

Related guest reviews

10

NORMAN

30 Dec 2024

·

Stayed 2 nights

This eco-friendly hotel is located on Lagoon Petenchel and surrounded by beautiful rain forest. It’s about one hour away from Tikal Mayan ruins and about 20 minutes away from Flores island. The staff was very friendly and accommodating. We recommend staying at the Hotel Villa Maya.

10

Martha

16 Sept 2025

·

Stayed 2 nights

Great service friendly staff Beautiful

10

MIGUEL

15 Mar 2024

·

Stayed 1 night

Excellent customer service

10

Liry

1 Apr 2024

·

Stayed 2 nights

El hotel muy bonito y bien mantenido. El personal amable en todo momento. Pasamos unos días muy agradables.

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10

Jorge

4 Aug 2025

·

Stayed 4 nights

Buena vista al lago, restaurante con buena variedad y calidad, la atención del personal en todas las áreas del hotel.

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10

Steven

19 Jan 2024

·

Stayed 2 nights

Front desk was so kind and helpful. Beautiful hotel. The pool is amazing. Great hotel all around

10

Ruoyan

9 Mar 2025

·

Stayed 1 night

Overall the experience is amazing. 1) The hotel is very responsive in messaging on hotels.com. 2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people. 3) We had breakfast and dinner at the hotel, both were great! 4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.

10

karen

7 Mar 2025

·

Stayed 2 nights

Staff was very attentive. The hotel was beautiful, serene jungle experience.

10

Myron

20 Jul 2025

·

Stayed 3 nights

Villa Maya is an excellent hotel with good dining, view of the lake, walking trails and excellent service at reception, including transportation to Flores.

10

Martin

24 Oct 2025

·

Stayed 2 nights

El personal de staff es muy amable, te ayudan con el transporte, las chicas de recepción súper amables. Lo recomiendo ampliamente

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Location

Secluded lakeside jungle setting near Flores with peaceful views and easy access for day trips to Tikal. Some guests noted the distance or transport costs to town.

Related guest reviews

10

Jenny

22 Sept 2023

·

Stayed 2 nights

We really enjoyed the scenery and location of the hotel. It was a bit isolated and about a 20 min drive from the Flores town. We did not mind at all. The location was peaceful and relaxing. The rooms are surrounded by a lake and nature. The staff was very attentive and kind. The pool was next to the lake and restaurant, where it made it easy to order. The prices for excursions might be higher at the hotel. We booked an excursion to the blue crater and found out that we paid twice as much than other people staying at other hotels near the town. Also, Room did not have a television. Other than that, the hotel is a top place to stay if Peten Guatemala. We loved our stay there!

10

NORMAN

30 Dec 2024

·

Stayed 2 nights

This eco-friendly hotel is located on Lagoon Petenchel and surrounded by beautiful rain forest. It’s about one hour away from Tikal Mayan ruins and about 20 minutes away from Flores island. The staff was very friendly and accommodating. We recommend staying at the Hotel Villa Maya.

10

Mario

18 Oct 2025

·

Stayed 7 nights

The place is impeccable I highly recommend this Hotel, it’s real close to the airport and a nice drive to Tikal and many other beautiful places

10

Jose

20 Nov 2024

·

Stayed 1 night

Un hotel en una ubicación ideal si te gusta la naturaleza, buenas instalaciones, buena atención y buena comida.

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10

Gerardo

18 Dec 2022

·

Stayed 19,343 nights

Excelent secluded hotel with a beautiful lagoon

10

Tamara

5 May 2023

·

Lovely resort tucked away on the edge of a lake with lovely exposed beam architecture and very spacious rooms. Common areas are all beautiful. My stay felt like a retreat.

10

Gregory

21 Jul 2025

·

Stayed 3 nights

Nice quite resort

10

Myron

20 Jul 2025

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Stayed 3 nights

Villa Maya is an excellent hotel with good dining, view of the lake, walking trails and excellent service at reception, including transportation to Flores.

10

Harry

19 Aug 2023

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Stayed 2 nights

Wunderbare Unterkunft etwas außerhalb gelegen an einer Lagune, superfreundliches Personal und extrem hilfsbereit. Alles entsprach den Beschreibungen oder wurde übertroffen - eine Unterkunft zum Relaxen und Genießen wie Ausgangspunkt zu Touren. Die Taxifahrt nach Flores ist das Geld wert, dafür Ruhe und Natur statt enge Gassen.

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10

Jacob

8 Aug 2025

·

Stayed 1 night

A nice hotel on the lake with a large elegant pool with a waterfall. The lake has crocodiles, so you can’t swim in it, but it’s fun to see the crocodiles.

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Dining

The on-site restaurant and breakfast receive strong praise for taste and variety, with many enjoying local and international dishes. A few mentioned specific misses or a desire for broader choices, such as a disappointing steak or limited vegan options.

Related guest reviews

10

Gricel

26 Jun 2025

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Stayed 2 nights

Highly recommend!!! Beautiful property!!! Food at restaurant is all amazing!

10

Andrea

25 Jan 2026

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Stayed 1 night

Beautiful, clean, elegant, amazing views, best food, and everything so fancy, loved the experience there.

8

Seungli

21 Oct 2025

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Stayed 1 night

I don't know breakfast. because I didn't eat breakfast. But the steak at the dinner restaurant was disappointing. Other than that, I'm satisfied with everything else.

10

Victor Manuel Gonzalez

11 Jun 2025

·

Stayed 2 nights

El restaurante excelente

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10

Mary

3 Aug 2025

·

Stayed 4 nights

Rooms were clean, spacious and the e beds were comfortable. The hotel has a restaurant that serves local and international food.

10

Rodrigo

4 Jul 2025

·

Stayed 1 night

Wish we would have had more time to explore the grounds but breakfast with a river view was filling and the kids enjoyed the big pool and wildlife around.

10

Jorge

4 Aug 2025

·

Stayed 4 nights

Buena vista al lago, restaurante con buena variedad y calidad, la atención del personal en todas las áreas del hotel.

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10

Gwendolyn

27 Dec 2023

·

Stayed 2 nights

Loved staying here. Restaurant is delicious and it was fun to see the monkeys, deer, and crocodiles.

10

Sunetra

3 Jan 2025

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Stayed 1 night

Very friendly staff, excellent rooms and service. Options available for vegans for dining at their restaurant. A broader selection of options would be nice

10

Arjen

3 Jan 2025

·

Stayed 2 nights

Nice hotel at the lake in the jungle. All was very well arranged and very nice staff. The restaurant is also a big plus.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15 $103	16 $103	17 $102	18 $102	19 $102	20 $107	21 $109
22 $103	23 $103	24	25	26	27	28 $111
29 $102	30 $104

Su	Mo	Tu	We	Th	Fr	Sa
		1 $159	2	3	4	5 $107
6 $106	7 $105	8 $108	9	10 $102	11 $112	12 $130
13 $104	14 $103	15 $106	16 $107	17	18 $132	19 $112
20 $107	21 $107	22 $98	23 $126	24 $104	25 $121	26 $125
27 $236	28 $116	29 $154	30	31 $131

Villa Maya

About this property

Location

Room options

Standard Single Room

Standard Double Room

Superior (Doble)

Triple Room

Guest reviews of Villa Maya

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Villa Maya

Prices for upcoming dates