Name: ibis London Sutton Point
Address: 8 Sutton Plaza Sutton Ct Road Sutton, Sutton Central, Sutton, England, United Kingdom, London (and vicinity), Greater London, GB
Price range: US$73–US$139 per night
Rating: 8.4

What guests think

At ibis London Sutton Point, travellers highlight the handy location near Sutton station and town centre, generally clean rooms, and friendly staff, while noting limited parking, basic in room amenities, and occasional service or maintenance hiccups.

Some guests mention small layouts, firm mattresses, warm temperatures or AC noise, and occasional bathroom or fixture issues. Breakfast is often enjoyed, though some disliked the coffee or juice, and a few found evening meals average. Expect a convenient, budget friendly base with modern basics rather than full service extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; parking is limited or awkward, and several guests note a lack of in room extras like mini fridges, ice, or phones. Underground parking exists but spaces are few.

Related guest reviews

10

Muammer

31 Aug 2025

·

Stayed 2 nights

The entire staff were very helpful. Special thanks to Clarence at the reception desk. We spent 2 nights at the hotel. We noticed a problem with the bedside table lamps. Clarence tried to fix the problem with table lamps but he could not. He immediately moved us to another room in the hotel and we are grateful to him. The room was very clean. Really liked the underground parking facility. The staff at the breakfast room were also very polite and helpful.

10

Marcia

13 Jan 2024

·

Stayed 1 night

Hotel was easy to get to. Room was clean, Comfortable and nice and warm. Only downside was no mini fridge and parking was disappointing as the allocated slots was u available due to building works and no advance was given.

6

Sabrina

8 Dec 2024

·

Stayed 2 nights

I staying in disabled room & room was very dark had to ask for another lamp. Bathroom really nice with good shower. They have a restaurant but no room service. For these reasons I wouldn’t stay again but have stayed in the apartments and they are much better.

8

Bonnet

23 Aug 2023

·

Stayed 3 nights

It would be lot nicer if there’s free parking included

4

Alexzandra

10 Jul 2025

·

Stayed 8 nights

The rooms and property lack basic amenities that you would find at any other hotel: no refrigerator or ice buckets in the room, no ice machines, no phone to call the front desk. In addition, the restaurant manager wouldn’t provide me with utensils to eat in my room. He stated that he could only provide utensils if I were ordering room service. Terrible customer service to a paying guest staying over a week!

8

Mark

15 Dec 2024

·

Stayed 2 nights

Clean and tidy, could do with some parking. The room was a bit smelly, possible plumbing issue

8

Chinedu

30 Jul 2025

·

Stayed 5 nights

They should consider providing a mini fridge in the rooms as well as having covered closets.

8

Chan Hing

30 Jun 2025

·

Stayed 4 nights

The room is spacious and near train station. But not much amenities provided.

10

Emma

14 Jul 2025

·

Stayed 2 nights

Stayed for a Wimbledon weekend. Booked online. Reception happy to change our room to twin when we arrived. Very friendly staff. Pizza in the restaurant was excellent. Clean modern industrial style room. 2 minute walk to the station. On sight limited parking which is payable on arrival via an app.

8

Andrew

10 Jun 2024

·

Stayed 2 nights

The stay here was comfortable and enjoyable. The restaurant on the first floor had some good food as well. The only thing I wish was better would be parking; very limited and sometimes small stalls next to the huge pillars.

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Cleanliness

Most guests find the hotel and rooms clean, with housekeeping generally reliable. However, several reviews report odors, missed or poor cleaning, and occasional bathroom grime.

Related guest reviews

10

Christine

3 Aug 2024

·

Stayed 2 nights

My dad in law lives close by at 89 he doesn’t like to travel so we go and visit him instead ! I don’t know how long since they opened but they very good on cleanliness!!!

6

Michael

15 Dec 2024

·

Stayed 1 night

Not great - took about 15 mins to check in. It was a last minute booking, had a new system which can’t be helped. I went straight to sleep when i went in so didn’t notice that the toilet had hairs all around the bowl until the morning.

8

Michelle

26 May 2025

·

Stayed 4 nights

It was good. My room was cleaned every day. Good breakfast.

10

Stephen

4 Jun 2023

·

Stayed 1 night

Was clean & tidy, fresh towels & also body wash & shampoo. Right in the centre of town right next to station, so everything close at hand. There's a buffet breakfast which has a vast choice, I opted for the english breakfast which was fresh & tasty. Overall a comfortable & pleasant stay.

8

Mark

15 Dec 2024

·

Stayed 2 nights

Clean and tidy, could do with some parking. The room was a bit smelly, possible plumbing issue

10

Darren

16 Aug 2025

·

Stayed 1 night

Was great stay just some mess bathroom wall not sure what is other then that was nice

4

brodie

29 May 2023

·

Stayed 3 nights

The rooms were rarely cleaned. dirty bed sheets. dirty and used mugs.

10

Shian

28 Oct 2025

·

Stayed 3 nights

Great location clean room. Nice not over crowded and cute little restaurant bar situation. Breakfast was yummy too

6

neil

23 May 2024

·

Stayed 1 night

For some reason there was a horrible smell in the room - it wasn’t coming from the bathroom but from the room itself. Other than that it’s a decent hotel very close to the station

8

Jenni

15 Jul 2024

·

Stayed 2 nights

Room not bad. Shower not that clean. Most staff were polite and helpful

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Rooms

Rooms are generally comfortable, with some modern and spacious layouts. Common drawbacks include small rooms for some, firm mattresses, heat or AC noise, and minor bathroom or fixture issues.

Related guest reviews

6

KA MAN CARMAN

17 Oct 2024

·

Stayed 6 nights

The mattress has become deformed from being slept on. The sink has been clogged for two nights, and the water doesn't drain.

10

Steven

3 Sept 2025

·

Stayed 2 nights

Great hotel in a good location. Modern spacious room, clean spacious bathroom. Breakfast was OK with the usual breakfast choice for a budget hotel. One of my pet hates however is the fact that they don't serve fresh juice at breakfast (this is happening more and more at many hotels not just this one). It was watered down orange squash which is awful. Penny pinching in my opinion but otherwise a very pleasant stay.

8

Zaheer

22 Jul 2025

·

Stayed 2 nights

It was good for the price, room and hotel is clean but the rooms were small

8

Claire

10 Jul 2023

·

Stayed 2 nights

Very nice modern large clean room and bathroom, nice breakfast, plenty of choice and cooked. Staff nice and the only draw back is the mattress is too firm and doors slamming. Good location for Wimbledon, 30 min drive or taxi. Restaurants and train station up the high street minutes away too which is ideal. A good stay.

6

Yvette

12 Nov 2023

·

Stayed 2 nights

Good clean place. Room clean and good condition. Didn’t like the low buzz from AC. Tried to turn off. Also didn’t like the scratchy sheets. Slightly bobbled. Breakfast hot, and lots of it. Help yourself to the food and beverages. Restaurant clean, tidy and quiet. I hate noisy, busy places.

10

Akindapo

22 Dec 2023

·

Stayed 2 nights

Everything was superb. Clean, polite staff, close to the station. One demerit is the mattress, fine for the first day. For some reason I couldn't sleep on the second day because the bed was too hard. Thankfully I had twin beds, so I took the extra mattress layer and put on the other one. Then i could sleep. I would still give a 5 star. Cos every other thing was excellent

8

Kerin

27 May 2025

·

Stayed 2 nights

Location is great, very spacious rooms

8

Brendan

21 Nov 2025

·

Stayed 1 night

Air conditioning was difficult to operate and the heating had been turned off, had to ask for it to be turned back on.

6

Tom

22 Apr 2025

·

Stayed 1 night

Room 512. Cleanliness fine. - Toilet flush kept flushing itself once a minute. This was loud and noisy. - the room was hot despite reducing the temperature. - why have a sign that says “request bath mats for wet floor”?! Surely just provide them? A floor will always get wet and sloppy in a bathroom? - why not just have the duvet on the bed rather than the guest needing to make it up?

4

Richie

28 Sept 2025

·

Stayed 1 night

Comfortable and fairly clean. Breakfast was below standard (coffee machine drinks tasted awful). Bathroom was poorly designed, with the cold/hot tap lever operating in reverse, and no shelf for toiletries in the shower (pump handle bottles above sink)

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Service

Staff are frequently praised as friendly and helpful, with quick problem resolution noted. A minority report slow or confusing check in, strict ID checks, unexpected room entry, or unhelpful responses.

Related guest reviews

10

Muammer

31 Aug 2025

·

Stayed 2 nights

The entire staff were very helpful. Special thanks to Clarence at the reception desk. We spent 2 nights at the hotel. We noticed a problem with the bedside table lamps. Clarence tried to fix the problem with table lamps but he could not. He immediately moved us to another room in the hotel and we are grateful to him. The room was very clean. Really liked the underground parking facility. The staff at the breakfast room were also very polite and helpful.

10

Amanda

5 Apr 2025

·

Stayed 2 nights

I needed an iron and the staff were very helpful. The bar wasn't open on a Friday night. Why? So convenient being just around the corner from the station and many eateries. Very decent breakfast. Lovely staff.

8

TIMOTHY

25 Nov 2024

·

Stayed 1 night

Good hotel. They let me check in early which was great. However while I was in my room a member of staff let themselves in with their key card (a handyman to apply sealant to the aircon control) which was…surprising…!

4

Alexzandra

10 Jul 2025

·

Stayed 8 nights

The rooms and property lack basic amenities that you would find at any other hotel: no refrigerator or ice buckets in the room, no ice machines, no phone to call the front desk. In addition, the restaurant manager wouldn’t provide me with utensils to eat in my room. He stated that he could only provide utensils if I were ordering room service. Terrible customer service to a paying guest staying over a week!

2

Tah

17 Nov 2025

·

Stayed 1 night

Cold room , no staff to check in waited 20mins. No greeting no explanation of anything.

10

Chris

14 Sept 2025

·

Stayed 1 night

Great location. Great team at reception. Room was exactly as described. Clean. Simple and did the trick for a quick one night stay.

10

Stacy

4 Jan 2024

·

Stayed 4 nights

Had a great 4 nights here! Nice hotel in great spot with pubs, grocery and rail line nearby. Excellent staff who were ready to help with anything! Highly recommend.

6

Richiel Llares

15 Jan 2023

·

Stayed 15 nights

Parking : was not very good there are pillars that make it very hard to park and get out Room Service: Their cleaning wasn't very thorough parts of the room were still very dusty and unclean, there was even a time when we came back and the sheets were made up but they were still clearly the old sheets Also there was a time when we came back and our room was left unlocked and forgotten mostly whole with our belongings exposed Security; The man that we spoke did not really make us feel secure and feels like he was just giving a lot of excuses, He also doesn't do much. Apart from that the food was good and our room was adequate

4

s

21 Jul 2025

·

Stayed 1 night

It's fine. The rooms are new and great. The service a bit so so, hotel has a 'policy' (without explanation of why) of insisting on photo ID, but in the UK there's no obligation to carry any form of ID, and after persisting they did check me in validating my payment details to my booking. The latter seemed reasonable, no idea why they just could have said, if you can't we'll need to check your payment details match up.

10

Andrew

10 Jul 2025

·

Stayed 2 nights

Stayed here whilst going to Wimbledon. The staff went above and beyond to help us with taxi’s and restaurants. The reception staff couldn’t have been more kind and friendly. Wouldn’t hesitate to stay here again.

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Location

Very convenient for Sutton station, town centre, shops and eateries, with easy links to Wimbledon and central London.

Related guest reviews

10

Steven

3 Sept 2025

·

Stayed 2 nights

Great hotel in a good location. Modern spacious room, clean spacious bathroom. Breakfast was OK with the usual breakfast choice for a budget hotel. One of my pet hates however is the fact that they don't serve fresh juice at breakfast (this is happening more and more at many hotels not just this one). It was watered down orange squash which is awful. Penny pinching in my opinion but otherwise a very pleasant stay.

8

David

2 Nov 2025

·

Stayed 3 nights

Very well situated to Sutton town centre and shops. Hotel is good overall and when we had an issue re towel refreshment hotel staff fixed this issue quickly. Will stay again

8

Stuart

4 Aug 2025

·

Stayed 1 night

Handy for train station. Safe, functional stay , would use again

10

Christopher

17 Jul 2025

·

Stayed 3 nights

Great hotel in a really convenient location to access London at a good price.

10

Chris

14 Sept 2025

·

Stayed 1 night

Great location. Great team at reception. Room was exactly as described. Clean. Simple and did the trick for a quick one night stay.

8

Sanjula

1 Sept 2025

·

Stayed 3 nights

It’s a nice place to stay. I needed to be close to my daughters place and this was definite convenient but the surrounding area was even more convenient with the Times Square near by and so many variety of stores and restaurants. Also the Sutton station is so close and the bus to Heathrow was a few mins away as well.

10

Shian

28 Oct 2025

·

Stayed 3 nights

Great location clean room. Nice not over crowded and cute little restaurant bar situation. Breakfast was yummy too

8

Beatrice

16 Apr 2025

·

Stayed 1 night

Good hotel with convenient access to train station and town centre.

10

Emma

14 Jul 2025

·

Stayed 2 nights

Stayed for a Wimbledon weekend. Booked online. Reception happy to change our room to twin when we arrived. Very friendly staff. Pizza in the restaurant was excellent. Clean modern industrial style room. 2 minute walk to the station. On sight limited parking which is payable on arrival via an app.

10

Melissa

30 Jul 2025

·

Stayed 3 nights

It was a lovely stay. Staff were kind and the room was comfy. Nothing to fuss about. Looking forward to do it again when in town. Great proximity to town centre and transport.

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Dining

Breakfast is widely viewed as good with decent variety. Some guests disliked the coffee or juice and a few rated evening meals as average.

Related guest reviews

10

Sebastian

2 Oct 2025

·

Stayed 2 nights

Good breakfast, nice rooms, and nice staff.

10

Amanda

5 Apr 2025

·

Stayed 2 nights

I needed an iron and the staff were very helpful. The bar wasn't open on a Friday night. Why? So convenient being just around the corner from the station and many eateries. Very decent breakfast. Lovely staff.

10

Steven

3 Sept 2025

·

Stayed 2 nights

Great hotel in a good location. Modern spacious room, clean spacious bathroom. Breakfast was OK with the usual breakfast choice for a budget hotel. One of my pet hates however is the fact that they don't serve fresh juice at breakfast (this is happening more and more at many hotels not just this one). It was watered down orange squash which is awful. Penny pinching in my opinion but otherwise a very pleasant stay.

6

Helen

30 Jul 2025

·

Stayed 1 night

The room was clean and comfortable. I booked half board but there was some confusion as to what half board meant when i checked in. when I went down for my evening meal i waited at the bar 10 minutes and there were no staff so I had to poke my head round the kitchen door to get someone to serve me. I ordered the lasagne which was no better than a cheap microwave meal from a supermarket. very disappointing. I would stay again for convenience for work but would eat out instead

8

Claire

10 Jul 2023

·

Stayed 2 nights

Very nice modern large clean room and bathroom, nice breakfast, plenty of choice and cooked. Staff nice and the only draw back is the mattress is too firm and doors slamming. Good location for Wimbledon, 30 min drive or taxi. Restaurants and train station up the high street minutes away too which is ideal. A good stay.

8

Michelle

26 May 2025

·

Stayed 4 nights

It was good. My room was cleaned every day. Good breakfast.

10

Stephen

4 Jun 2023

·

Stayed 1 night

Was clean & tidy, fresh towels & also body wash & shampoo. Right in the centre of town right next to station, so everything close at hand. There's a buffet breakfast which has a vast choice, I opted for the english breakfast which was fresh & tasty. Overall a comfortable & pleasant stay.

10

Shian

28 Oct 2025

·

Stayed 3 nights

Great location clean room. Nice not over crowded and cute little restaurant bar situation. Breakfast was yummy too

10

Emma

14 Jul 2025

·

Stayed 2 nights

Stayed for a Wimbledon weekend. Booked online. Reception happy to change our room to twin when we arrived. Very friendly staff. Pizza in the restaurant was excellent. Clean modern industrial style room. 2 minute walk to the station. On sight limited parking which is payable on arrival via an app.

4

Richie

28 Sept 2025

·

Stayed 1 night

Comfortable and fairly clean. Breakfast was below standard (coffee machine drinks tasted awful). Bathroom was poorly designed, with the cold/hot tap lever operating in reverse, and no shelf for toiletries in the shower (pump handle bottles above sink)

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$81
February	US$77
March	US$100
April	US$88
May	US$94
June	US$115
July	US$135
August	US$102
September	US$104
October	US$96
November	US$86
December	US$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $139
6 $87	7 $82	8 $123	9 $123	10 $100	11 $90	12 $125
13 $91	14	15 $97	16 $127	17 $107	18 $99	19 $125
20 $77	21	22	23 $104	24 $100	25 $99	26 $118
27 $77	28 $78	29 $96	30 $91

Su	Mo	Tu	We	Th	Fr	Sa
				1 $81	2 $84	3 $130
4 $73	5 $82	6 $95	7 $92	8 $73	9 $78	10 $93
11 $73	12 $77	13 $99	14 $95	15 $73	16 $78	17 $93
18 $73	19 $73	20 $80	21 $85	22 $73	23 $78	24 $93
25 $73	26 $85	27 $82	28 $82	29 $74	30 $78	31 $82

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Monthly average prices

About this property

Location

Guest reviews

Very good

What guests think

Property policies

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