Hotel Nena Centro
From
US$197
/ night
Select dates to see prices and availability
From
US$197
/ night
About this property
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Business amenities
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 9:00 AM to 11:30 AM.
Rooms
Make yourself at home in one of the 6 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and a turndown service.
Location
With a stay at Hotel Nena, you'll be centrally located in San Miguel de Allende, steps from Temple of San Francisco and within a 5-minute walk of Allende Garden. This hotel is 0.3 mi (0.5 km) from Church of San Miguel Arcángel and 0.4 mi (0.7 km) from Ignacio Ramírez Market.
What's nearby
Capilla de la Tercera Orden(0.1 Miles)
Temple of San Francisco(0.1 Miles)
La Esquina Mexican Folk Toy Museum(0.1 Miles)
Allende Garden(0.1 Miles)
Church of Our Lady Of Health(0.2 Miles)
Iglesia de San Rafael(0.2 Miles)
Academia Hispano Americana(0.2 Miles)
Oratorio of San Felipe Neri(0.2 Miles)
Casa del Mayorazgo de la Canal(0.2 Miles)
San Miguel de Allende Historical Museum(0.2 Miles)
Ignacio Ramírez Market(0.2 Miles)
Church of San Miguel Arcángel(0.2 Miles)
San Miguel de Allende Public Library(0.3 Miles)
El Nigromante Ignacio Ramirez Cultural Center(0.3 Miles)
Las Monjas Temple(0.3 Miles)
The preferred airport for Hotel Nena is Queretaro Intl. Airport (QRO)(46.2 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
Location
San Francisco 32 A, Zona Centro, San Miguel de Allende, Guanajuato, Mexico
Capilla de la Tercera Orden (0.1 Miles)
Temple of San Francisco (0.1 Miles)
La Esquina Mexican Folk Toy Museum (0.1 Miles)
Allende Garden (0.1 Miles)
Church of Our Lady Of Health (0.2 Miles)
Iglesia de San Rafael (0.2 Miles)
Room options
6
Grand Room
Room details
1 Extra-Large Double Bed
Sleeps 2
377 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Premier Room, 2 Bedrooms
Room details
2 Extra-Large Double Beds
Sleeps 4
1711 ft²
Separate Dining AreaDeck or PatioAir ConditioningWi-Fi (Free)Separate Living RoomPrivate PoolFireplace
24
Junior Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Junior Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 5
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Standard Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Nena Centro
9.6
Exceptional
Based on 496 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Hotel Nena earns high praise for its central, walkable location and charming historic character, with many guests enjoying comfortable rooms, a small heated pool, and a rooftop bar-restaurant with attractive city views.
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What guests think
Hotel Nena earns high praise for its central, walkable location and charming historic character, with many guests enjoying comfortable rooms, a small heated pool, and a rooftop bar-restaurant with attractive city views.
Service is frequently described as exceptionally helpful, from concierge support and transport arrangements to upgrades and late check-outs. Several reviews note variability among rooms and some evening noise from onsite or nearby venues; a few mention aging maintenance details, intermittent A/C or hot tub issues, and limited in-room amenities. Dining is popular for its tasty breakfast and La Doña restaurant, though some guests report inconsistent quality or service and that breakfast starts at 9 am. Expect a characterful boutique stay with warm service and a lively atmosphere.
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight a small heated pool and a rooftop bar-restaurant with city views; valet parking is available off site and managed by staff. Evening music from the property or nearby venues can be audible until around 10-11 pm.
Related guest reviews
10
Vanessa
24 Feb 2025
·
Stayed 1 night
Excelente ubicación Amenidades súper aprovechables, la alberca es climatizada !!
Excelente ubicación Amenidades súper aprovechables, la alberca es climatizada !!
10
Marisol
5 Oct 2025
·
Stayed 2 nights
I did not use the pool but it was available. The food and bar was excellent
I did not use the pool but it was available. The food and bar was excellent
10
Miriam
17 Apr 2024
·
Primera vez en San Miguel y no pudimos haber echo mejor elección en hospedaje! Hotel Nena nos encantó todo! Ubicación privilegiada! A cinco minutos ya estás frente a su hermosa iglesia y plaza principal, la comida del restaurante deliciosa! Por lo regular en hoteles donde se incluye desayuno son muy limitadas las opciones, aquí todo los platillos con muy buenas porciones y delicioso, las habitaciones con el toque moderno dentro de la antigüedad de la propiedad, super bien equipada la habitación con tu cafetera y todo lo indispensable para ducharse, el personal SUPER atentos! Eva y Tadeo los chicos de recepción siempre atentos y amables a todos los detalles y preguntas de los huéspedes, Lety nos atendió en el area del restaurante y siempre con su buena actitud. Nos gustó mucho que tuviera estacionamiento ya que en San Miguel es misión imposible… el estacionamiento no está en el hotel, pero 15 minutos antes de que llegáramos llamábamos al hotel y ya había alguien que nos recibía el auto para llevarlo a estacionar a donde ellos tienen acceso. Estoy pensando en algo mal que no nos haya gustado de hotel Nena… pero de verdad solo nos queda decirles GRACIAS! Y nos volveríamos a hospedar o recomendar sin problema!
Primera vez en San Miguel y no pudimos haber echo mejor elección en hospedaje! Hotel Nena nos encantó todo! Ubicación privilegiada! A cinco minutos ya estás frente a su hermosa iglesia y plaza principal, la comida del restaurante deliciosa! Por lo regular en hoteles donde se incluye desayuno son muy limitadas las opciones, aquí todo los platillos con muy buenas porciones y delicioso, las habitaciones con el toque moderno dentro de la antigüedad de la propiedad, super bien equipada la habitación con tu cafetera y todo lo indispensable para ducharse, el personal SUPER atentos! Eva y Tadeo los chicos de recepción siempre atentos y amables a todos los detalles y preguntas de los huéspedes, Lety nos atendió en el area del restaurante y siempre con su buena actitud. Nos gustó mucho que tuviera estacionamiento ya que en San Miguel es misión imposible… el estacionamiento no está en el hotel, pero 15 minutos antes de que llegáramos llamábamos al hotel y ya había alguien que nos recibía el auto para llevarlo a estacionar a donde ellos tienen acceso. Estoy pensando en algo mal que no nos haya gustado de hotel Nena… pero de verdad solo nos queda decirles GRACIAS! Y nos volveríamos a hospedar o recomendar sin problema!
10
Scott
18 Feb 2024
·
Stayed 2 nights
The hotel was very accommodating! They kept valet parking open for us as we arrived late. Valet noticed one tire had a nail in it and even had it fixed for us so we had our vehicle ready to go after checkout. Thank you!
The hotel was very accommodating! They kept valet parking open for us as we arrived late. Valet noticed one tire had a nail in it and even had it fixed for us so we had our vehicle ready to go after checkout. Thank you!
10
Felipe
27 Sept 2023
·
Stayed 2 nights
Great place and very well located. Very nice rooftop as well
Great place and very well located. Very nice rooftop as well
10
Erika
25 Apr 2023
·
Stayed 2 nights
This was such a little gem of a find. The property is beautiful and felt very intimate and luxurious. The rooftop bar was a lot of fun and the drinks were delicious. Great view of the downtown area. There is also a yummy taco stand on the same street and the food was amazing! Staff is extremely friendly and helpful. The complimentary Breakfast was very delicious and fresh. We highly recommend this boutique hotel, truly a beautiful property.!
This was such a little gem of a find. The property is beautiful and felt very intimate and luxurious. The rooftop bar was a lot of fun and the drinks were delicious. Great view of the downtown area. There is also a yummy taco stand on the same street and the food was amazing! Staff is extremely friendly and helpful. The complimentary Breakfast was very delicious and fresh. We highly recommend this boutique hotel, truly a beautiful property.!
10
Kenneth John
18 Jun 2024
·
Stayed 13 nights
We had a wonderful stay. Great facility, food was excellent and the staff very attentive and helpful. It is centrally located and so easy to walk to events, museums, galleries and shops. Concierge lined up an auto tour of the city for us. There 2 weeks and no time for boredom. Hotel had a small pool and we had a whirlpool on our balcony. Would recommend to anyone who wants to experience San Miguel de Allende
We had a wonderful stay. Great facility, food was excellent and the staff very attentive and helpful. It is centrally located and so easy to walk to events, museums, galleries and shops. Concierge lined up an auto tour of the city for us. There 2 weeks and no time for boredom. Hotel had a small pool and we had a whirlpool on our balcony. Would recommend to anyone who wants to experience San Miguel de Allende
10
Allan Keng Seng
18 Oct 2024
·
Stayed 4 nights
The property was in an excellent location within walking distance to all the attractions with plenty of dining options. It is a small property with a restaurant as well as a rooftop bar. As a result, you may hear music in the evening but it tends to stop around 10pm so sleep was not an issue. The breakfast provided was delicious. The rest of the staff was very friendly and accommodating, in particular, Tadeo at the front desk who went above and beyond to help us with all of our needs during the stay. I highly recommend this property for your next stay in this beautiful town of San Miguel de Allende.
The property was in an excellent location within walking distance to all the attractions with plenty of dining options. It is a small property with a restaurant as well as a rooftop bar. As a result, you may hear music in the evening but it tends to stop around 10pm so sleep was not an issue. The breakfast provided was delicious. The rest of the staff was very friendly and accommodating, in particular, Tadeo at the front desk who went above and beyond to help us with all of our needs during the stay. I highly recommend this property for your next stay in this beautiful town of San Miguel de Allende.
10
Ruben
11 Sept 2024
·
Stayed 1 night
Everything was great the property is conveniently located, excelente value, comfortable and the bar and restaurant onsite are great!!
Everything was great the property is conveniently located, excelente value, comfortable and the bar and restaurant onsite are great!!
10
Liliana
28 Nov 2023
·
Stayed 1 night
Excelente servicio y atencion. Tuvimls un problema con. Uestro auto y siempre estuvieron al pendiente y nos ayudaron a darle una solución, buscadl un mecanico e inclusive las piezas Andres en todo momento estuvo apoyando. Excente servicio...sin duda lo recomiendo ampliamente. No tiene estacionamiento pero tambien estan al pendiente de tu llegada para que ellos lo estacione ..
Excelente servicio y atencion. Tuvimls un problema con. Uestro auto y siempre estuvieron al pendiente y nos ayudaron a darle una solución, buscadl un mecanico e inclusive las piezas Andres en todo momento estuvo apoyando. Excente servicio...sin duda lo recomiendo ampliamente. No tiene estacionamiento pero tambien estan al pendiente de tu llegada para que ellos lo estacione ..
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe the hotel and rooms as very clean, with turndown service noted. A minority report aging or maintenance issues such as worn grout, chipped pool tiles, or occasional odors.
Related guest reviews
10
Ceferino
9 Nov 2025
·
Stayed 3 nights
The room was spacious, very clean, the property was beautiful
The room was spacious, very clean, the property was beautiful
10
Aditi
5 Aug 2024
·
Stayed 2 nights
Clean hotel in a great location. Staff was courteous and professional
Clean hotel in a great location. Staff was courteous and professional
8
Javier
7 Feb 2025
·
Stayed 1 night
Buena localización pero el hotel está envejecido y han abandonado los detalles. El personal no es especialmente amable y deberían cuidar el desayuno (servir pan dulce de dos días atrás no es de hotel boutique). Por lo demás es un buen lugar para estar en San Miguel.
Buena localización pero el hotel está envejecido y han abandonado los detalles. El personal no es especialmente amable y deberían cuidar el desayuno (servir pan dulce de dos días atrás no es de hotel boutique). Por lo demás es un buen lugar para estar en San Miguel.
10
Cecilia
31 Jul 2023
·
Stayed 4 nights
We just returned from a 4-night stay at Hotel Boutique Nena in SMA. What we found the best about this property is its location. We were within walking distance of the main plaza in front of the Parroquia. The trolley stop was right around the corner and plenty of restaurants on Correo and Relox streets were all within a 5-7 minute walking distance. The noise level was never an issue for us. Our room was clean, comfortable, spacious, smelled heavenly, and the A/C worked just fine. The bathroom featured L'Occitane toiletries, bathrobes, and the water temperature controls were a pretty consistent temperature. We only had breakfast once during our stay and it came with fruit, granola, and honey; coffee and juice; and a choice of made to order eggs, chilaquiles, an omelette, or pancakes. The only complaint was that there was a small bug floating in my husband's coffee, presumably from the coffee cup as these are stored out on the coffee bar in the courtyard. We only visited the rooftop restaurant/bar once when family met for dinner there by pure coincidence. The view was nice, the drinks were superb, the food was delicious, and the service was excellent. Overall, we enjoyed our stay and would book this hotel again when we visit SMA.
We just returned from a 4-night stay at Hotel Boutique Nena in SMA. What we found the best about this property is its location. We were within walking distance of the main plaza in front of the Parroquia. The trolley stop was right around the corner and plenty of restaurants on Correo and Relox streets were all within a 5-7 minute walking distance. The noise level was never an issue for us. Our room was clean, comfortable, spacious, smelled heavenly, and the A/C worked just fine. The bathroom featured L'Occitane toiletries, bathrobes, and the water temperature controls were a pretty consistent temperature. We only had breakfast once during our stay and it came with fruit, granola, and honey; coffee and juice; and a choice of made to order eggs, chilaquiles, an omelette, or pancakes. The only complaint was that there was a small bug floating in my husband's coffee, presumably from the coffee cup as these are stored out on the coffee bar in the courtyard. We only visited the rooftop restaurant/bar once when family met for dinner there by pure coincidence. The view was nice, the drinks were superb, the food was delicious, and the service was excellent. Overall, we enjoyed our stay and would book this hotel again when we visit SMA.
8
Jillian
24 Feb 2025
·
Stayed 3 nights
Nice remodeled older property Pretty exposed stone and lovely people working there. The rooms have no windows and are dark and in need of some repairs mostly in the bathrooms like the cabinets
Nice remodeled older property Pretty exposed stone and lovely people working there. The rooms have no windows and are dark and in need of some repairs mostly in the bathrooms like the cabinets
10
Mariana
22 Nov 2025
·
Stayed 3 nights
El hotel está muy lindo, la decoración, los espacios, todo. La Habitación muy linda y limpia.
El hotel está muy lindo, la decoración, los espacios, todo. La Habitación muy linda y limpia.
10
Carlos
24 Jun 2024
·
Stayed 2 nights
Clean, quiet hotel within walkable distance of the central square.
Clean, quiet hotel within walkable distance of the central square.
10
kenneth
31 May 2024
·
Stayed 4 nights
Staff was very friendly, room was beautiful and the restaurant on property was amazing. Would recommend hotel. Cleanliness and bed were amazing.
Staff was very friendly, room was beautiful and the restaurant on property was amazing. Would recommend hotel. Cleanliness and bed were amazing.
6
Anke
25 Nov 2024
·
Stayed 3 nights
Personal sehr freundlich und hilfsbereit leider ist die Anlage sehr abgewohnt der Pool mit abbröckelnden Fliesen die Fenster undicht und das Bad mit gammeligen Fugen Preis Leistung nicht gerechtfertigt Wir waren schon in anderen Hotels in San Miguel das geht besser die laute Musik schon beim Frühstück und in der Bar in der Nacht liesen uns sehr schlecht schlafen leider nicht empfehlenswert
Personal sehr freundlich und hilfsbereit leider ist die Anlage sehr abgewohnt der Pool mit abbröckelnden Fliesen die Fenster undicht und das Bad mit gammeligen Fugen Preis Leistung nicht gerechtfertigt Wir waren schon in anderen Hotels in San Miguel das geht besser die laute Musik schon beim Frühstück und in der Bar in der Nacht liesen uns sehr schlecht schlafen leider nicht empfehlenswert
2
Jimmy
24 Mar 2023
·
Stayed 5 nights
This place was awful. The room we checked into had a horrible smell, that could not be hidden. The staff was aware, the guests were even aware that had been checked into the room prior to us and were moved to another room. The housekeeping staff acknowledged that the smell was coming from the sewer pipes under the guest room. The recleaned room and still nothing, awful rotting smell. They tried to move us to a smaller room with no compensation. Had to leave resort and stay at another hotel. Terrible situation that hotel took no responsibility. Be warned, this hotel has a horrible reputation with locals and visitors.
This place was awful. The room we checked into had a horrible smell, that could not be hidden. The staff was aware, the guests were even aware that had been checked into the room prior to us and were moved to another room. The housekeeping staff acknowledged that the smell was coming from the sewer pipes under the guest room. The recleaned room and still nothing, awful rotting smell. They tried to move us to a smaller room with no compensation. Had to leave resort and stay at another hotel. Terrible situation that hotel took no responsibility. Be warned, this hotel has a horrible reputation with locals and visitors.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable and often spacious with stylish, historic decor, though size and natural light vary by room. Some guests report evening noise, weaker A/C or hot tub problems, and limited amenities like no in-room fridge or microwave.
Related guest reviews
10
Bob
11 Dec 2023
·
Stayed 4 nights
Great location and charm. My only complaint was that you can’t see out of the windows(which are doors). At first it felt claustrophobic, but the quietness of the room in San Miguel-which can be noisy- won me over.
Great location and charm. My only complaint was that you can’t see out of the windows(which are doors). At first it felt claustrophobic, but the quietness of the room in San Miguel-which can be noisy- won me over.
10
Russell
5 Apr 2025
·
Stayed 6 nights
Perfectly situated in the heart of San Miguel de Allende, this hotel offered an ideal base for exploring the city's colorful streets and historic sites. The staff consistently demonstrated warm hospitality, with attentive service that made us feel genuinely welcome throughout our stay. Our room was impeccably clean and conveniently located beside the pool area. While there was some ambient noise in the evenings, it consistently quieted down by 10pm, and our portable sound machine effectively masked any remaining sounds, ensuring peaceful nights. The property features an excellent on-site restaurant, La Doña de San Miguel, which served delicious breakfast and lunch options on the ground floor. The restaurant's rooftop space was a particular highlight, offering breathtaking panoramic views that created the perfect setting for watching the sunset over the city's distinctive skyline. We would definitely choose this hotel again for its prime location, friendly service, and overall excellent value.
Perfectly situated in the heart of San Miguel de Allende, this hotel offered an ideal base for exploring the city's colorful streets and historic sites. The staff consistently demonstrated warm hospitality, with attentive service that made us feel genuinely welcome throughout our stay. Our room was impeccably clean and conveniently located beside the pool area. While there was some ambient noise in the evenings, it consistently quieted down by 10pm, and our portable sound machine effectively masked any remaining sounds, ensuring peaceful nights. The property features an excellent on-site restaurant, La Doña de San Miguel, which served delicious breakfast and lunch options on the ground floor. The restaurant's rooftop space was a particular highlight, offering breathtaking panoramic views that created the perfect setting for watching the sunset over the city's distinctive skyline. We would definitely choose this hotel again for its prime location, friendly service, and overall excellent value.
8
Thomas
7 Sept 2025
·
Stayed 6 nights
property was nice .Staff was great. Only issue was early morning noise.
property was nice .Staff was great. Only issue was early morning noise.
10
Charles
16 Oct 2025
·
Stayed 5 nights
Staff was great. Rooms were big and clean. Bar was nice.
Staff was great. Rooms were big and clean. Bar was nice.
8
Clarissa Ramirez
21 May 2024
·
Stayed 5 nights
Hotel is conveniently located near Centro. My room was supposed to be a suite but, was on the smaller side. The AC didn’t as cool as my friend’s room. There are no fridge or microwaves in the room. We had to ask for ice everyday. I was on the 2nd floor. The door to my room did not stay securely locked. It could be pulled open even though it was locked. I let the front desk know and she just let me know they are monitoring my room from the cameras and that I was safe. We had to turn our room key in every time we left. They said it was to keep up with who was gone. It was ok. I would not stay here again.
Hotel is conveniently located near Centro. My room was supposed to be a suite but, was on the smaller side. The AC didn’t as cool as my friend’s room. There are no fridge or microwaves in the room. We had to ask for ice everyday. I was on the 2nd floor. The door to my room did not stay securely locked. It could be pulled open even though it was locked. I let the front desk know and she just let me know they are monitoring my room from the cameras and that I was safe. We had to turn our room key in every time we left. They said it was to keep up with who was gone. It was ok. I would not stay here again.
8
Jillian
24 Feb 2025
·
Stayed 3 nights
Nice remodeled older property Pretty exposed stone and lovely people working there. The rooms have no windows and are dark and in need of some repairs mostly in the bathrooms like the cabinets
Nice remodeled older property Pretty exposed stone and lovely people working there. The rooms have no windows and are dark and in need of some repairs mostly in the bathrooms like the cabinets
8
cynthia
24 May 2023
·
Stayed 3 nights
Our room was very nice. Bed is perfect. Shower has good water pressure. Awesome toiletries. Enough choices for breakfast. TV has Netflix and You Tube. The most accommodating staff. Very good people. Perfect location. My only complaint was the noise. The terrace has a DJ that plays music until 11 pm on Fridays and Saturdays. And until 10 pm on Sunday.
Our room was very nice. Bed is perfect. Shower has good water pressure. Awesome toiletries. Enough choices for breakfast. TV has Netflix and You Tube. The most accommodating staff. Very good people. Perfect location. My only complaint was the noise. The terrace has a DJ that plays music until 11 pm on Fridays and Saturdays. And until 10 pm on Sunday.
10
Lisa
24 Jul 2025
·
Stayed 3 nights
Great location and welcoming staff. My room was VERY spacious, clean and French doors to the pool. The whole property was very quaint and Eve and the restaurant staff were all very helpful.
Great location and welcoming staff. My room was VERY spacious, clean and French doors to the pool. The whole property was very quaint and Eve and the restaurant staff were all very helpful.
10
Michael
30 Jun 2024
·
Stayed 2 nights
Fantatsic and comfortable room, great people, excellent service including turndown, great vibe, breakfast was very good.
Fantatsic and comfortable room, great people, excellent service including turndown, great vibe, breakfast was very good.
8
Ann
10 Nov 2025
·
Stayed 4 nights
We had the room, Paquita, which was very large with plenty of light. Some rooms are not large or bright.
We had the room, Paquita, which was very large with plenty of light. Some rooms are not large or bright.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive, and proactive - concierge help, transport coordination, upgrades, and late check-outs are common. There are occasional complaints about an unfriendly staff member, breakfast service, or cancellation policy handling.
Related guest reviews
10
Claudio Antonio
14 May 2025
·
Stayed 4 nights
I would definitely recommend Hotel Nena, the staff is amazing!!! They make sure everything is well taken care of and you’re within walking distance to lots of must see and do places.
I would definitely recommend Hotel Nena, the staff is amazing!!! They make sure everything is well taken care of and you’re within walking distance to lots of must see and do places.
10
CLAUDIA
21 Aug 2023
·
Stayed 2 nights
The girls at the front desk, Eva and Emma were amazing. We were there celebrating my husband’s birthday and they made sure it was a special one. We got a bottle of wine and a nice birthday card so that made our stay extra special. The restaurant and bar in the hotel was not as great. The food was OK but the service (bar tender and waiters) was lousy. The parking was average because we had to wait for our car at least 20 minutes. But our overall experience in the hotel itself was amazing!!
The girls at the front desk, Eva and Emma were amazing. We were there celebrating my husband’s birthday and they made sure it was a special one. We got a bottle of wine and a nice birthday card so that made our stay extra special. The restaurant and bar in the hotel was not as great. The food was OK but the service (bar tender and waiters) was lousy. The parking was average because we had to wait for our car at least 20 minutes. But our overall experience in the hotel itself was amazing!!
10
Leticia Lira
22 Aug 2024
·
Stayed 4 nights
Great property front desk staff a little not so friendly but property was great.
Great property front desk staff a little not so friendly but property was great.
10
Steven
14 Jan 2024
·
Stayed 7 nights
We certainly enjoyed our stay at Nena. Being with just 3-5 minutes walk right into the center of SMA, and still located in the middle of the old town, it was a perfect location. The hotel is converted from a large mansion from long ago. Character, with amenities... pool, top rated restaurant (La Dona) and cobblestone streets and sidewalks right outside the door. The staff was friendly and accomodating. Highly recommended!!!
We certainly enjoyed our stay at Nena. Being with just 3-5 minutes walk right into the center of SMA, and still located in the middle of the old town, it was a perfect location. The hotel is converted from a large mansion from long ago. Character, with amenities... pool, top rated restaurant (La Dona) and cobblestone streets and sidewalks right outside the door. The staff was friendly and accomodating. Highly recommended!!!
10
Reyna
22 Oct 2025
·
Stayed 3 nights
Everyone was incredibly helpful and hospitable! They accomodated a late late check out. Will be staying here again!
Everyone was incredibly helpful and hospitable! They accomodated a late late check out. Will be staying here again!
10
Daniel
22 Apr 2024
·
Stayed 7 nights
We enjoyed our stay at Hotel Nena. The location is perfect for walking to the main square but also to other parts of the city. Many dining options within walking distance. The breakfast, which was included, was delicious with many good choices and was a nice way to start our day. The staff was all friendly but the best thing about the hotel was the very helpful concierge, Joshua. He provided assistance on restaurants and things to do and was always there to help with a smile.
We enjoyed our stay at Hotel Nena. The location is perfect for walking to the main square but also to other parts of the city. Many dining options within walking distance. The breakfast, which was included, was delicious with many good choices and was a nice way to start our day. The staff was all friendly but the best thing about the hotel was the very helpful concierge, Joshua. He provided assistance on restaurants and things to do and was always there to help with a smile.
10
Ricardo
15 Mar 2023
·
Stayed 3 nights
We had an amazing experience from beginning to end. Tadeo, Diana, Majo and the rest of the staff were extremely hospitable, warm and professional. The property, vicinity and food are top notch. Looking forward to returning next time I’m in SMA.
We had an amazing experience from beginning to end. Tadeo, Diana, Majo and the rest of the staff were extremely hospitable, warm and professional. The property, vicinity and food are top notch. Looking forward to returning next time I’m in SMA.
8
Antonio
26 Sept 2025
·
Stayed 1 night
Excelente servicio y ubicación. Camas cómodas y almohadas, el agua en botellas de vidrio lo cual se me hizo muy ecológico. El edificio muy bien restaurado y me ayudaron con la gestión de mi transporte muy bien
Excelente servicio y ubicación. Camas cómodas y almohadas, el agua en botellas de vidrio lo cual se me hizo muy ecológico. El edificio muy bien restaurado y me ayudaron con la gestión de mi transporte muy bien
8
Kim
19 Aug 2024
·
Stayed 3 nights
This was a beautiful property in a fantastic area of San Miguel. The front desk staff were wonderful and helpful. When our first room ended up being too close to a busy/loud area of the hotel, they graciously moved us to a better room. The only disappointment was some negative behavior of an employee who made it a point to be borderline rude during the breakfast service a couple of days and charging for an extra breakfast roll, water or coffee refill, after we were informed by her that a number of our items were unavailable for two days of our pre-paid breakfast. (It was unpleasant enough service that we opted out of our third day of our pre-paid breakfast to eat outside of the hotel.) The management kindly removed those charges however and were always accommodating so I would definitely stay here again on a future visit to San Miguel!
This was a beautiful property in a fantastic area of San Miguel. The front desk staff were wonderful and helpful. When our first room ended up being too close to a busy/loud area of the hotel, they graciously moved us to a better room. The only disappointment was some negative behavior of an employee who made it a point to be borderline rude during the breakfast service a couple of days and charging for an extra breakfast roll, water or coffee refill, after we were informed by her that a number of our items were unavailable for two days of our pre-paid breakfast. (It was unpleasant enough service that we opted out of our third day of our pre-paid breakfast to eat outside of the hotel.) The management kindly removed those charges however and were always accommodating so I would definitely stay here again on a future visit to San Miguel!
10
Edna
9 Mar 2025
·
Stayed 4 nights
VIP benefits included champagne upon arrival, speciality chocolates, free breakfast, front staff arranged for tours, transportation from Mexico City and also to Querataro Airport. This hotel is 5 stars in our opinion.
VIP benefits included champagne upon arrival, speciality chocolates, free breakfast, front staff arranged for tours, transportation from Mexico City and also to Querataro Airport. This hotel is 5 stars in our opinion.
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AI-generated summary based on recent guest reviews
Location
Central, walkable location a few minutes from the main square and many restaurants, bars, and sights. Convenience sometimes comes with nearby bar or festival noise in the evenings.
Related guest reviews
10
Dominique
23 Feb 2025
·
Stayed 3 nights
Quiet property centrally located in a magical city... Everything about SMA and Hotel Nena within it was/has been nothing short of wonderful. 10 out of 10---would absolutely recommend.
Quiet property centrally located in a magical city... Everything about SMA and Hotel Nena within it was/has been nothing short of wonderful. 10 out of 10---would absolutely recommend.
10
dana
13 Jul 2025
·
Stayed 3 nights
Great location and very upscale
Great location and very upscale
10
Linda rocio
28 Oct 2024
·
Stayed 3 nights
I liked the hotel very much. It’s small, beautiful, very well decorated, easy access to the mayority of all the shopping area, Restaurants and points of interest. pretty much you can walk everywhere. I didn’t eat in the hotel except for one breakfast that was included in the price, but that was the only thing i did not like. The staff was excellent and very helpful. The rooms were very comfy and clean. I loved the bed and the pillows. I will stay there any time again.
I liked the hotel very much. It’s small, beautiful, very well decorated, easy access to the mayority of all the shopping area, Restaurants and points of interest. pretty much you can walk everywhere. I didn’t eat in the hotel except for one breakfast that was included in the price, but that was the only thing i did not like. The staff was excellent and very helpful. The rooms were very comfy and clean. I loved the bed and the pillows. I will stay there any time again.
10
Cristian
20 May 2025
·
Stayed 3 nights
It was conveniently located about a 2 minute walk to the plaza & tons of rooftop bars. Property is was very well maintained and decor was superb.
It was conveniently located about a 2 minute walk to the plaza & tons of rooftop bars. Property is was very well maintained and decor was superb.
10
Steven
14 Jan 2024
·
Stayed 7 nights
We certainly enjoyed our stay at Nena. Being with just 3-5 minutes walk right into the center of SMA, and still located in the middle of the old town, it was a perfect location. The hotel is converted from a large mansion from long ago. Character, with amenities... pool, top rated restaurant (La Dona) and cobblestone streets and sidewalks right outside the door. The staff was friendly and accomodating. Highly recommended!!!
We certainly enjoyed our stay at Nena. Being with just 3-5 minutes walk right into the center of SMA, and still located in the middle of the old town, it was a perfect location. The hotel is converted from a large mansion from long ago. Character, with amenities... pool, top rated restaurant (La Dona) and cobblestone streets and sidewalks right outside the door. The staff was friendly and accomodating. Highly recommended!!!
8
Monica
23 Jul 2023
·
Stayed 2 nights
Esta bien hubicada, pero hay ruido
Esta bien hubicada, pero hay ruido
10
Jacqueline
9 Oct 2024
·
Stayed 3 nights
Great unique hotel😄 Breakfast was delicious! Everything 5 to 6 minute walk.Staff very friendly.
Great unique hotel😄 Breakfast was delicious! Everything 5 to 6 minute walk.Staff very friendly.
10
Elizabeth
22 Jun 2024
·
Stayed 2 nights
This is an amazing hotel. Very well located and super confortable. The staff is amazing and they made my trip exceptional
This is an amazing hotel. Very well located and super confortable. The staff is amazing and they made my trip exceptional
10
Carlos
24 Jun 2024
·
Stayed 2 nights
Clean, quiet hotel within walkable distance of the central square.
Clean, quiet hotel within walkable distance of the central square.
10
Allan Keng Seng
18 Oct 2024
·
Stayed 4 nights
The property was in an excellent location within walking distance to all the attractions with plenty of dining options. It is a small property with a restaurant as well as a rooftop bar. As a result, you may hear music in the evening but it tends to stop around 10pm so sleep was not an issue. The breakfast provided was delicious. The rest of the staff was very friendly and accommodating, in particular, Tadeo at the front desk who went above and beyond to help us with all of our needs during the stay. I highly recommend this property for your next stay in this beautiful town of San Miguel de Allende.
The property was in an excellent location within walking distance to all the attractions with plenty of dining options. It is a small property with a restaurant as well as a rooftop bar. As a result, you may hear music in the evening but it tends to stop around 10pm so sleep was not an issue. The breakfast provided was delicious. The rest of the staff was very friendly and accommodating, in particular, Tadeo at the front desk who went above and beyond to help us with all of our needs during the stay. I highly recommend this property for your next stay in this beautiful town of San Miguel de Allende.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and the on-site La Doña restaurant earn many compliments for taste, portions, and rooftop views. Some guests note inconsistent quality or service, late breakfast start (9 am), and that food and beverage is operated separately from the hotel.
Related guest reviews
10
Marisol
5 Oct 2025
·
Stayed 2 nights
I did not use the pool but it was available. The food and bar was excellent
I did not use the pool but it was available. The food and bar was excellent
10
John
11 Jan 2025
·
Stayed 6 nights
Lovely hotel with friendly, accommodating staff. Restaurant La Dona was excellent.
Lovely hotel with friendly, accommodating staff. Restaurant La Dona was excellent.
10
Imelda
28 May 2024
·
Stayed 3 nights
This is the second time we stay at Hotel Nena, we love it. Super friendly staff, very clean rooms, delicious breakfast included, great rooftop bar, the hotel location at the historic center very close to the Parroquia San Francisco and San Miguel Arcangel. We will definitely return to Hotel Nena at our next visit to San Miguel de Allende.
This is the second time we stay at Hotel Nena, we love it. Super friendly staff, very clean rooms, delicious breakfast included, great rooftop bar, the hotel location at the historic center very close to the Parroquia San Francisco and San Miguel Arcangel. We will definitely return to Hotel Nena at our next visit to San Miguel de Allende.
8
charles
6 Oct 2024
·
Stayed 4 nights
Only downside is that the hotel is one entity and the food and beverage operated by a outside company / that part of the operation could use some "tweaking"
Only downside is that the hotel is one entity and the food and beverage operated by a outside company / that part of the operation could use some "tweaking"
10
Robert Christopher
12 Jan 2025
·
Stayed 5 nights
Great Location. Excellent restaurant. Rooftop is great! Very very clean.
Great Location. Excellent restaurant. Rooftop is great! Very very clean.
10
Allan Keng Seng
18 Oct 2024
·
Stayed 4 nights
The property was in an excellent location within walking distance to all the attractions with plenty of dining options. It is a small property with a restaurant as well as a rooftop bar. As a result, you may hear music in the evening but it tends to stop around 10pm so sleep was not an issue. The breakfast provided was delicious. The rest of the staff was very friendly and accommodating, in particular, Tadeo at the front desk who went above and beyond to help us with all of our needs during the stay. I highly recommend this property for your next stay in this beautiful town of San Miguel de Allende.
The property was in an excellent location within walking distance to all the attractions with plenty of dining options. It is a small property with a restaurant as well as a rooftop bar. As a result, you may hear music in the evening but it tends to stop around 10pm so sleep was not an issue. The breakfast provided was delicious. The rest of the staff was very friendly and accommodating, in particular, Tadeo at the front desk who went above and beyond to help us with all of our needs during the stay. I highly recommend this property for your next stay in this beautiful town of San Miguel de Allende.
10
Esteban
19 Oct 2023
·
Stayed 1 night
Everything and everyone has been great. The only thing I didn’t like is that it doesn’t offer breakfast before 9:00 am.
Everything and everyone has been great. The only thing I didn’t like is that it doesn’t offer breakfast before 9:00 am.
10
Ricardo
17 Aug 2024
·
Stayed 1 night
Good service. Great option for dinner and breakfast at La Doña.
Good service. Great option for dinner and breakfast at La Doña.
10
Rocio
8 Oct 2025
·
Stayed 4 nights
The restaurant was not good; the coffee was cold and too strong. The staff was very friendly. I did not use the pool, but the water was at a very nice temperature. hotel was clean and excelent location.
The restaurant was not good; the coffee was cold and too strong. The staff was very friendly. I did not use the pool, but the water was at a very nice temperature. hotel was clean and excelent location.
10
Michel
2 Feb 2024
·
Stayed 2 nights
Hotel is centraly located, near the main square. The reception was very friendly. The room beautiful. The only inconvenience was the restaurant, although not directly operated by the hotel, it is inside the building. Breakfast was included but the quality of the food and service were deficient. They have a beautiful rooftop, that they should use to serve breakfast, it is onlyopen for dinner.
Hotel is centraly located, near the main square. The reception was very friendly. The room beautiful. The only inconvenience was the restaurant, although not directly operated by the hotel, it is inside the building. Breakfast was included but the quality of the food and service were deficient. They have a beautiful rooftop, that they should use to serve breakfast, it is onlyopen for dinner.
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AI-generated summary based on recent guest reviews
10
Tim
2 Jun 2026
·
Stayed 3 nights
The staff was amazing . Room was perfect and the restaurant located in the hotel was excellent
The staff was amazing . Room was perfect and the restaurant located in the hotel was excellent
10
Marilu
1 Jun 2026
·
Stayed 3 nights
We had an absolutely amazing stay here! The service was excellent from start to finish. The staff went above and beyond—they were incredibly friendly, helpful, and even took the time to help us arrange rides whenever we needed to go somewhere. Our room was spotless and very clean, and the views from the property were stunning. Another major highlight was the food. Breakfast was included, which was a fantastic perk, and the on-site restaurant, La Doña, was a 10/10! I highly recommend dining there. We will definitely be back!
We had an absolutely amazing stay here! The service was excellent from start to finish. The staff went above and beyond—they were incredibly friendly, helpful, and even took the time to help us arrange rides whenever we needed to go somewhere. Our room was spotless and very clean, and the views from the property were stunning. Another major highlight was the food. Breakfast was included, which was a fantastic perk, and the on-site restaurant, La Doña, was a 10/10! I highly recommend dining there. We will definitely be back!
10
Gilbert
29 May 2026
·
Stayed 5 nights
Lovely, relaxed, with excellent staff and superb location. Will stay at again when we return to San Miguel de Allende.
Lovely, relaxed, with excellent staff and superb location. Will stay at again when we return to San Miguel de Allende.
10
Paulina
16 Apr 2026
·
Stayed 3 nights
Loved my stay at this hotel. Very clean, great location and amazing staff. The restaurant in the hotel has great food. Definitely recommend.
Loved my stay at this hotel. Very clean, great location and amazing staff. The restaurant in the hotel has great food. Definitely recommend.
10
Katelin
15 Apr 2026
·
Stayed 4 nights
Amazing staff, breakfast included through restaurant (La Dona) each morning, nice room, great housekeeping, and good value for money, and very walkable location.
Amazing staff, breakfast included through restaurant (La Dona) each morning, nice room, great housekeeping, and good value for money, and very walkable location.
FAQs about Hotel Nena Centro
Is parking available at the property?
Yes, free parking is available on-site, including valet and self-parking options. There is also secured parking for guests.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 9:00 AM to 11:30 AM.
Does the property allow pets?
Yes, pets are allowed at the property with a fee of MXN 1000 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but guests should contact the property in advance.
Are airport shuttle services available?
Yes, airport shuttle services are available for a surcharge of MXN 3800 per vehicle for a roundtrip, accommodating a maximum of 2 passengers. Guests must arrange the transfer 24 hours prior to arrival.
What accessibility features are available for guests with disabilities?
The property has a well-lit path to the entrance, but it is not wheelchair accessible. There are no specific features mentioned for wheelchair-accessible facilities.
Where is the property located in relation to key landmarks?
The hotel is centrally located in San Miguel de Allende, just steps from the Temple of San Francisco and within a 5-minute walk of Allende Garden. It is approximately 0.3 miles from the Church of San Miguel Arcángel and 0.4 miles from Ignacio Ramírez Market.
Does the property have a swimming pool?
Yes, there is an outdoor pool available for guests. Pool access is from 10:00 AM to 8:00 PM, and guests must contact the property in advance to reserve access to the heated pool.
What are the policies for guests staying with children?
Guests under 18 years old are not permitted at this adults-only property.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of MXN 1000 per night, and guests should request this in advance. The property does not specify the availability of cribs.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 316.5531825561523USD
- 2026-09-19: NO DATA
- 2026-09-20: 228.95371349487303USD
- 2026-09-21: 229.82153962707517USD
- 2026-09-22: 229.82153962707517USD
- 2026-09-23: 229.30085445709227USD
- 2026-09-24: 229.30085445709227USD
- 2026-09-25: 316.65235567932126USD
- 2026-09-26: 317.76813213500975USD
- 2026-09-27: 230.09427447357177USD
- 2026-09-28: 230.09427447357177USD
- 2026-09-29: 230.09427447357177USD
- 2026-09-30: 230.09427447357177USD
- 2026-10-01: 230.09427447357177USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 230.83810792846677USD
- 2026-10-05: 230.09427447357177USD
- 2026-10-06: NO DATA
- 2026-10-07: 230.09427447357177USD
- 2026-10-08: 230.83810792846677USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 285.8078153640747USD
- 2026-10-12: 230.83810792846677USD
- 2026-10-13: 230.09427447357177USD
- 2026-10-14: 284.890420185852USD
- 2026-10-15: 284.890420185852USD
- 2026-10-16: 317.76813213500975USD
- 2026-10-17: NO DATA
- 2026-10-18: 230.09427447357177USD
- 2026-10-19: 239.15913932342528USD
- 2026-10-20: 184.41210725250244USD
- 2026-10-21: NO DATA
- 2026-10-22: 295.6189308166504USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: 230.09427447357177USD
- 2026-10-27: 230.83810792846677USD
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: 239.15913932342528USD
- 2026-11-04: 239.58951424560544USD
- 2026-11-05: 183.3059818725586USD
- 2026-11-06: 317.2722314880371USD
- 2026-11-07: NO DATA
- 2026-11-08: 230.09427447357177USD
- 2026-11-09: 183.3059818725586USD
- 2026-11-10: 224.27511368865964USD
- 2026-11-11: NO DATA
- 2026-11-12: 181.861928717041USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 281.3548685684204USD
- 2026-11-16: 239.15913932342528USD
- 2026-11-17: 239.15913932342528USD
- 2026-11-18: 229.63555936889648USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 16 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the heated pool
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Pool access available from 10:00 AM to 8:00 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
- Pet fee: MXN 1000 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: MXN 1300.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
Services
Tour desk
Housekeeping
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Cycling
Horse riding
Hiking
Pool outdoor
Outdoor heated pool
Pool (Seasonal Outdoor)
Terrace
General
Room service
Restaurant
Non-smoking rooms
Massage
Body treatments
Facial treatments
Adults only
Beach Sun Loungers
Parking
Parking
Airport shuttle
Valet parking
Free parking
Internet
Free wi-fi