Robertson BY Shahjalal Suites

From

US$47

/ night

Robertson BY Shahjalal Suites - Bathroom

Select dates to see prices and availability

From

US$47

/ night

About this property

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 15 outdoor pools, a sauna, and bicycles to rent. Additional features at this aparthotel include gift shop...

Sauna
Meeting rooms
Playground
Salon
Child pool
Express check-in/check-out

Show all

Location

2 Jalan Robertson, Kuala Lumpur, Malaysia

Jalan Alor (0.3 Miles)

Changkat Bukit Bintang (0.5 Miles)

Petaling Street Market (0.5 Miles)

Sungei Wang Plaza (0.5 Miles)

Kuala Lumpur Forest Eco Park (0.6 Miles)

Berjaya Times Square (0.6 Miles)

More location info

Room options

Family Apartment, 2 Bedrooms

Room details

1 Extra-Large Double Bed

and

1 Large Double Bed

Sleeps 5

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Executive Apartment, 1 Bedroom

Room details

1 Extra-Large Double Bed

Sleeps 2

700 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Romantic Apartment, 1 Bedroom, City View

Room details

1 Extra-Large Double Bed

Sleeps 2

603 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Guest reviews of Robertson BY Shahjalal Suites

4.5

Based on 5 verified reviews

Cleanliness

3.6

Bing-Hao

11 Feb 2025

Stayed 5 nights

The landlord maliciously deleted the accommodation we have paid for. This is a highly unrecommended listing. Please be careful, other members.

Josephine

16 Jan 2025

Stayed 5 nights

I recently checked into the Robertson and was appalled by the condition. The bedding was dirty and the owner admitted to reusing it without cleaning. Despite this, they refused to refund my payment of over £300. Expedia was unhelpful, offering only a £75 refund as a goodwill gesture. They suggested I should have complained before checking in, which is impossible since the check-in is through a drop box and the cleanliness can only be assessed upon arrival. Expedia also refused to look at the pictures I provided of the property’s cleanliness and showed no sympathy or understanding of the situation. The owner claimed the state of the property was due to the previous guests, but the photos clearly show far more damage than could be attributed to just one stay. Additionally, the air conditioning in the main bedroom has a constant buzzing noise when in use, which would’ve made it difficult to sleep and the lights in both bedrooms, continuously flashed. I am extremely disappointed with both the property owner and Expedia’s lack of support. I would not book this property, if I could minus stars, I would.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:30

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Robertson BY Shahjalal Suites

Is parking available at the property?

Yes, free self-parking is available on-site, and it is covered and secured.

Are pets allowed at the property?

No pets are allowed at the property, with the exception of service animals.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:30 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including wheelchair-accessible parking and public washrooms. There are elevators and step-free entrances available.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Kuala Lumpur, within a 5-minute drive of Berjaya Times Square and Pavilion Kuala Lumpur. It is approximately 2 miles from Suria KLCC Shopping Centre and KLCC Park.

Does the property have a swimming pool?

Yes, the property features 15 outdoor pools, with access available from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and there is no minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

Extra beds are available for a fee of MYR 35.0 per stay. However, cribs (infant beds) are not available at the property. Advance request for extra beds is recommended.

Have a question?

Instant AI responses are based on hotel information

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools.

You'll be required to pay the following fully refundable deposit.

Deposit: MYR 200 per accommodation

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pool access available from 7:00 AM to 10:00 PM.

Rollaway bed fee: MYR 35.0 per stay
Electricity fee: MYR 8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.