Is breakfast offered, and what are the details?

A buffet breakfast is offered at a cost of approximately MYR 50 to 70 for adults and MYR 25 to 30 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is available at any time starting from 00:00, and check-out is also at 00:00. Early check-in is available for a fee of MYR 100, subject to availability. Late check-out is also available for a fee, subject to availability.

Is there a swimming pool at the property?

Pool access is available from 7:00 AM to midnight.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age details for free stays are not provided.

Star Suites KLCC in Kuala Lumpur

What guests think

At STAR SUITES KLCC, travellers highlight a central KLCC location near the Petronas Towers, modern apartment-style rooms with kitchens and washer/dryers, impressive pools with skyline views, generally clean interiors, and responsive staff, alongside some service and layout drawbacks.

Recurring negatives include some two-bedroom layouts with only one bathroom or a very small windowless second bedroom, plus occasional bathroom odors, minor maintenance issues, or city noise. Support via WhatsApp is responsive, but service is more self-serve than hotel-like, and information or in-room phones can be lacking; breakfast is often basic and many dine nearby instead. Overall, this suits independent travellers seeking spacious, self-catering stays with city convenience over traditional hotel services.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests consistently praise the two pools (including a rooftop option with Petronas views) and a good gym; overall facilities feel modern and extensive. Some note missing pool towels or occasional access issues, and parking is available.

Related guest reviews

8

David

21 Sept 2023

·

Stayed 1 night

Hotel muy bien situado para ver las torres Petronas de cerca. Habitación muy grande, muy equipada, limpia. El baño olía a humedad. Piscinas bien, pero no proporcionan toallas, te tienes que traer la de la habitación, un detalle que haría falta por la categoría de hotel.

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10

Yuet Ching

17 Jun 2024

·

Stayed 3 nights

The facilities are brilliant. Super impressed.

8

MASAAKI

2 Apr 2023

·

Stayed 2 nights

緊急避難の館内放送が2階もあり、焦りました。非常階段を使って38階から降りている最中に、誤報とアナウンスが入り、安心しましたが同じ事が2階繰り返されました。プールにタオルが無いのもマイナス点。

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10

sohei

8 Jun 2025

·

Stayed 2 nights

プールが2ヶ所とも素晴らしかった。部屋のクオリティも高く、キッチンが充実してて満足！冷蔵庫が大きく、水や野菜も十分保管できるので、長期利用者には満足度が高いと感じた。

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10

Ha Jin

25 Jun 2024

·

Stayed 4 nights

Pools and game room were a huge plus for our family. Would stay here again!

10

Agnes

27 May 2025

·

Stayed 2 nights

This service apartment hotel is clean and well equipped with almost everything that we need as a home away from home. We stayed on the 51st floor two bedroom unit which had a direct view of Petronas towers. The hotel has two swimming pools with great views too, overall facilities are impressive, also the staffs are friendly and helpful, special mention of Mr Izman. The only negative feedback is about the lack of sound proofing on the windows of the bedroom with the queen sized bed, the noise from the outside is loud enough to keep u awake at night and even louder to wake you up from the surrounding construction as early as 6am. Otherwise, this could be a perfect stay!

10

Yin Meng

19 Oct 2024

·

Stayed 1 night

Rooftop swimming pool with twin tower view

10

Randall

3 Nov 2024

·

Stayed 1 night

Phenomenal place, phenomenal location, great quality of everything in the room.Awesome pool, awesome fitness center.Good food?And a good spa.What more could you possibly want?

10

Gina

12 May 2025

·

Stayed 1 night

Very short stay but a really nice suite. Had views of the PETRONAS Towers. The pools were amazing. Had a very decent meal in the pool restaurant and the staff were very friendly. I would definitely stay here again. Very close to shopping and restaurants. I used the ride sharing app Grab to get around. It was all very easy.

10

Morten

2 Nov 2024

·

Stayed 2 nights

Super lækre hotel lejligheder. God plads. Dejlige faciliteter. Træning i top. Lækker tagterrasse.

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Cleanliness

Apartments are generally very clean and housekeeping is regular, with many noting fresh, well-kept spaces. However, recurring complaints mention bathroom or drain odors and occasional lapses or smells in specific areas.

Related guest reviews

10

Chris

25 Oct 2024

·

Stayed 6 nights

Very clean and comfortable 1 bedroom apartment. Cleaners came in every day during our six night stay. Would definitely stay again.

10

Nouri

13 Aug 2025

·

Stayed 4 nights

Great location very clean room and the best was the amazing view

10

Marcio P

5 Sept 2025

·

Stayed 3 nights

The Room os actually a Full apartment. Very clean and with ALL the amenities onde could news. Location is fabulosa, just 2 blocks from Petrona towers.

4

Neil

21 Jan 2025

·

Stayed 4 nights

Not great. The bathroom had a fouled odor emanating from it that was sickening. I was moved into another room but it had the same issue. The lifts in this place are a nightmare. I meant to book Ascot Star and got this. I won’t be back. Great location is about the only good thing I can say.

8

Anna

21 Jun 2024

·

Stayed 2 nights

Nice location, friendly and easy check in, room was a bit smelly.

8

Wendy

24 Apr 2024

·

Stayed 4 nights

Excellent house-keeping team. They are Very caring and hard working. Communication with WhatsApp is helpful. Tea bags, coffee and water are provided very day. Room is spacious. There are stoves, oven and some plates. However there is no microwave, blender, dishwasher or some extra pot or pans. There was some kind of unpleasant smell in the washer area.

10

Min Li

1 Jan 2024

·

Stayed 1 night

Very pleasant stay with spacious, cooling and clean room, great view, convenient location at KLCC with just around 6-8mins walk to Suria KLCC and KLCC LRT, not to mention friendly and helpful receptionists. Thank you very much for the memorable stay.

10

Arlina

3 Dec 2024

·

Stayed 3 nights

The checkin and out process was very fast! No time wasted. The elevator was fast. The room and bed were spacious and parking area were many and easy. The only downside is that the house keeping didnt clean the room properly.

10

Keivan

9 Feb 2025

·

Stayed 7 nights

What a great place to stay with fantastic amenities. We loved the rooftop pool, the gym and the views. Our unit was very clean, and room service was fantastic every day ( total 7 nights ). We loved our stay and hopefully will return again.Thank you.

8

TAKAHIRO

23 Oct 2022

·

Stayed 21 nights

◆良い点ジムやプール、リーディングルームなど設備が充実しており、セキュリティ面も心配ない。ペトロナスツインタワーまで徒歩5分くらいの立地で、近くにスーパーや駅、スタバなどもあるので便利。 ◆悪い点下水の臭いがひどかった。 (マレーシアあるあるなので、このホテルに限ったことではないですが) エアコンの稼働音がかなりうるさい。キッチンのシンクからコバエ？が上がってくる。

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AI-generated summary based on recent guest reviews

Rooms

Large, modern apartment-style units with kitchens, laundry and striking city or Petronas views are a highlight. Repeated drawbacks include some two-bedroom setups with only one shared bathroom or a very tight, windowless second bedroom, plus occasional noise or slow Wi-Fi.

Related guest reviews

10

Hayley

6 Aug 2024

·

Stayed 3 nights

Really great location, both pools were lovely particularly rooftop pool with view of the Petronas Twin Towers. Very clean and comfortable. With 4 of us staying (family with teenagers) would have liked a separate bathroom rather than all sharing one ensuite accessed via one of the bedrooms.

10

Natalie

30 Oct 2024

·

Stayed 2 nights

Star Suites is a modern, new and clean apartment in a high rise building within 8-10 min walk to the Petronas Towers and mall. The convenience of this roomy and luxurious apartment can’t be beat after the hotels we stayed at in our hops around SE Asia. There’s a washer/dryer and the kitchen is great if you want to prepare basic meals. There’s a small convenience store nearby. Some units have a spectacular view of the Petronas Towers. The only hiccup is service is not like at a hotel because it’s more like residential towers.

10

Marcio P

5 Sept 2025

·

Stayed 3 nights

The Room os actually a Full apartment. Very clean and with ALL the amenities onde could news. Location is fabulosa, just 2 blocks from Petrona towers.

10

Kenneth

3 Feb 2025

·

Stayed 2 nights

Very comfortable and pleasant stay. The only bad thing is the internet speed is extremely slow!

8

Brenda

11 Jun 2024

·

Stayed 4 nights

Very central and very well priced. Master bedroom had very little room around the double bed. Had to crawl onto the bed from the foot of the bed. It had no window either. Quite claustrophobic. The second bedroom (with 2 single beds) was lovely and spacious, with an amazing view. Bathroom was fine. Kitchen was token, but who’s cooking with so many food options around.

8

Ping

9 Sept 2024

·

Stayed 1 night

We booked the room with two beds - there is a spacious kitchen and living room. But there is only one toilet in the master bedroom - this means the others need to walk in and out of the master bedroom is they want to use. Good restaurants and supermarket downstairs

10

Sharon

3 Dec 2024

·

Stayed 1 night

Location is superb for the easy walkable access to SURIA KLCC. Place is nicely furnished. Would hv helped if the 2 bedroom comes with 2 toilets/bathroom. There was only one bathroon so the occupant in 2nd bedroom needs to knock on the door to enter the bathroom in the room no 1

8

fakir

24 Aug 2025

·

Stayed 6 nights

Overall we had a very pleasant stay. The hotel was close to twin towers, suria mall and klcc park which was an advantage. The main bedroom was good but the 2nd bedroom there was no room to get in and out of the bed, from the side, you would have to climb over. That didnt bother us. Definitely would recommend the hotel and would also stay again l.

8

lina-manar

8 Dec 2024

·

Stayed 12 nights

Chambres propres , service nickel rien a dire , piscinie et vu magnifique on adore quartier calme quelques minutes a pieds des tours, faut juste savoir que la 2eme chambre n a pas de fenetre ca nous a un peu surpris Si non rien a reprocher a cet établissement

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10

Agnes

27 May 2025

·

Stayed 2 nights

This service apartment hotel is clean and well equipped with almost everything that we need as a home away from home. We stayed on the 51st floor two bedroom unit which had a direct view of Petronas towers. The hotel has two swimming pools with great views too, overall facilities are impressive, also the staffs are friendly and helpful, special mention of Mr Izman. The only negative feedback is about the lack of sound proofing on the windows of the bedroom with the queen sized bed, the noise from the outside is loud enough to keep u awake at night and even louder to wake you up from the surrounding construction as early as 6am. Otherwise, this could be a perfect stay!

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Service

Staff are widely described as responsive (often via WhatsApp), with fast check-in/out and helpful flexibility. Service is more self-serve than a typical hotel, and guests report limited in-room information/phones, non-24h reception, and occasional access or key-card issues.

Related guest reviews

8

larry

16 Jun 2024

·

Stayed 5 nights

Very nice location. Reception very good English. May be 24 hr reception is better than only 8am onwards?

10

Elena

24 May 2025

·

Stayed 12 nights

Great location! Nice amenities. Staff is very responsive via WhatsApp. Bring sunscreen.:)

10

Joe

27 Apr 2025

·

Stayed 3 nights

Clean and check in and out fast.

10

Christiane

28 Sept 2024

·

Stayed 3 nights

Had a brilliant stay at Star Suites! Super clean, helpful & welcoming. Thank you!

10

Meinard Cabanos

23 Oct 2024

·

Stayed 5 nights

From the outside the property looks maintained. Lobby could use some updating especially the furniture. They were worn and dirty. Area rug needs to be cleaned well as well. I wish they have more staff who’s knowledgeable around the area and could speak and understand English well.

8

Erik

8 Jul 2024

·

Stayed 3 nights

Star Suites was a good option for our family of four on a 3-night stay in KL. We enjoyed on-site pools and rooftop views. Having in-room washer/dryer for laundry was a big plus as this was at the midpoint of our three-week vacation. The location is good overall, relatively close to Ave K and Suria KLCC malls, Petronas Towers, and KLCC metro stop, all within a 10 min walk. We were a bit annoyed with the lack of information/written instructions on how to use washing machine. Staff onsite use WhatsApp to answer questions, and while they were responsive to our questions, the info provided was not very helpful and confusing. Overall, don’t expect typical hotel-style service from staff; communication is minimal. It’s self-service in most aspects, which should be expected given the residential design of the complex. Good value overall.

8

Syed

12 Dec 2024

·

We had a good time. Staff were friendly and amenities were amazing. One problem we felt was that service was not as good as it could be. There were no phones to call the operator, and the electronic pad that was supposed to be used for communication was not working. When we wanted or needed anything, we would have to go all the way down to the lobby to ask for it. Besides that complaint the hotel is a great place to stay for an extended period. Felt very home like with a washer/dryer and a full kitchen. Located in a great area with lots of shopping/food within 10 minutes walking distance. 4/5 would definitely recommend

4

Aaron

18 Feb 2024

·

Stayed 1 night

- Key card provided didn’t allow us to get through the parking gate at midnight upon arrival and was accused by the staff of getting in using another guest’s key access. We had booked two rooms, the first group checked in at 3 pm and my group arrived at midnight. Reception was no longer in service at that hour, so the first group handed us our key card for parking. Our key didn’t work so we had to use first group’s card to tap in. Even leaving the property, second group’s card couldn’t work and was stuck at the gate of the parking lot. - Key card issue, no access to 69th floor and the gym. Got locked out from our room before check out time at 12 pm. - Low water pressure in the shower. - AC in the main room doesn’t work. - Towel hanger was not secured to the wall, fell off upon putting towel on. Third time staying with Star Suite. This will my our last time. Paid in full without the proper enjoyment of the amenities.

10

VALERIE

2 Oct 2024

·

Stayed 3 nights

Comfortable stay in a 2 bedroom suite with more than enough space for family of 4. Walking distance to Petronas Tower and lots of restaurants nearby. Front desk were always checking up on us before we even got to the hotel. All requests were accommodated and they even waived our extension fee when we checked out late!

10

Keivan

9 Feb 2025

·

Stayed 7 nights

What a great place to stay with fantastic amenities. We loved the rooftop pool, the gym and the views. Our unit was very clean, and room service was fantastic every day ( total 7 nights ). We loved our stay and hopefully will return again.Thank you.

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Location

Consistently praised central spot within a short walk of Suria KLCC, the Petronas Towers and LRT stations; ride-hailing is easy. A minority felt some sights were a longer walk.

Related guest reviews

10

Patrick

27 May 2025

·

Stayed 2 nights

Great location

10

Marcio P

5 Sept 2025

·

Stayed 3 nights

The Room os actually a Full apartment. Very clean and with ALL the amenities onde could news. Location is fabulosa, just 2 blocks from Petrona towers.

8

CHI HO

21 Apr 2025

·

Stayed 3 nights

Near station

10

Simon

22 Apr 2025

·

Stayed 3 nights

Great location only 500m from the Petronas Towers. Easy picks from ordering a Grab anywhere you wanted to go. Only cost £15 to get a Grab back to the airport. Travel time was only 45 mins but we left at 7am. Later in the day I would opt for the train as the traffic in KL can be horrendous.

8

fakir

24 Aug 2025

·

Stayed 6 nights

Overall we had a very pleasant stay. The hotel was close to twin towers, suria mall and klcc park which was an advantage. The main bedroom was good but the 2nd bedroom there was no room to get in and out of the bed, from the side, you would have to climb over. That didnt bother us. Definitely would recommend the hotel and would also stay again l.

10

Tippawan

18 Dec 2024

·

Stayed 3 nights

Good location

10

Min Li

1 Jan 2024

·

Stayed 1 night

Very pleasant stay with spacious, cooling and clean room, great view, convenient location at KLCC with just around 6-8mins walk to Suria KLCC and KLCC LRT, not to mention friendly and helpful receptionists. Thank you very much for the memorable stay.

10

Marion

22 Nov 2024

·

Stayed 3 nights

Ausgezeichnete Lage! Nachdem wir die Abkürzung gefunden haben, brauchten wir nur 5 Minuten zur Mall Avenue K. Dort befindet sich die Metrostation, ein Supermarkt und bei Regen kann man unterirdisch bis KLCC laufen.

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10

Jenneth

27 Feb 2025

·

Stayed 2 nights

great place to stay, secured parking . Walking distance to mall. Will come back again

10

amit

9 Dec 2023

·

Stayed 4 nights

Great location and clean property. Walking distance to malls.

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Dining

Breakfast is frequently described as basic or not worth booking, with many preferring nearby cafes and mall options. One guest noted a decent meal at the pool restaurant, but on-site dining feedback is limited.

Related guest reviews

10

Andrew

1 Apr 2024

·

Stayed 3 nights

Apartments were amazing, all you could need. Roof Top pool was amazing, breakfast was basic. All staff were very friendly and helpful.

8

Sabine

8 Jul 2025

·

Stayed 4 nights

Appartement und Gebäude wunderbar. Angebotenes Frühstück würde ich nicht buchen.

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10

Hege-Synnøve

13 Oct 2024

·

Stayed 4 nights

This was really a great place to stay. The rooms were great, the pools were great and the view is awesome 🙂 Everything was really clean and it felt new. Carol at the front desk was really nice and helpful. Regarding the buffet breakfast you can buy there, don't. There are other and a lot better choices either cross the road or proceeding to one of the nearby malls Would absolutely go back for a stay here.

10

Hege-Synnøve

2 Nov 2024

·

Stayed 2 nights

Andre oppholdet på denne reisen, kommer mer enn gjerne tilbake igjen. Denne gangen fikk vi en magisk utsikt mot Petronas på kjøpet 🙂 Utrolig veldrevet, fine bassengområder, heiser som er raske ( noe som er veldig greit med så mange etasjer) og veldig hyggelige folk som jobber her. Kommer mer enn gjerne tilbake. Prøvde frokosten også denne gangen, og som sist gang, så er det mye bedre alternativer rett over veien 🙂

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10

German

7 Oct 2024

·

Stayed 6 nights

Besonders gut: früher check-in und später check-out für einen geringen Aufpreis, super Pools davon einer im 67. Stock mit Blick auf die Petronas Towers und auch die Option mit dem Frühstücksbufett gefielen mir gut. Ach ja: es gab täglich 2 Flaschen Wasser und Kaffee (Nescafe Intant) kostenlos auf's Zimmern :-)

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10

Gina

12 May 2025

·

Stayed 1 night

Very short stay but a really nice suite. Had views of the PETRONAS Towers. The pools were amazing. Had a very decent meal in the pool restaurant and the staff were very friendly. I would definitely stay here again. Very close to shopping and restaurants. I used the ride sharing app Grab to get around. It was all very easy.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $87	2	3	4	5 $81	6 $63	7
8 $87	9 $85	10 $195	11 $81	12 $178	13 $174	14 $62
15 $190	16 $59	17 $78	18 $89	19 $59	20 $163	21 $67
22 $85	23	24	25 $77	26 $81	27 $74	28 $67
29 $159	30 $57

Su	Mo	Tu	We	Th	Fr	Sa
		1 $153	2 $72	3 $73	4 $153	5 $101
6 $180	7 $91	8	9 $123	10 $141	11	12 $186
13	14 $129	15	16 $70	17 $75	18 $129	19 $126
20 $154	21 $152	22 $155	23 $167	24 $186	25 $182	26
27 $73	28	29 $70	30 $71	31 $217

Star Residence Suite KLCC

About this property

Location

Room options

Penthouse Apartment

Deluxe King Studio

Standard Double Suite

Two-Bedroom Suite

Three-Bedroom Suite

Deluxe Family Suite

Guest reviews of Star Residence Suite KLCC

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Star Residence Suite KLCC

Prices for upcoming dates