Is parking available at the property?

Yes, free self-parking is available on-site. Please note that parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

Located in Matthews, the hotel is within a 10-minute drive of Extreme Ice Center and Sportsplex at Matthews. It is 3 miles from Novant Health Matthews Medical Center and 8.6 miles from Promenade on Providence.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Up to 4 children aged 17 years and younger can stay free when occupying the parent's or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 11.55 per day, subject to availability. Advance request is required for rollaway beds.

Wingate by Wyndham Matthews Hotel in Charlotte

Average nightly price at Wingate by Wyndham Matthews - Charlotte by month, last 12 months (USD)
Month	Average price
January	$72
February	$82
March	$87
April	$91
May	$101
June	$94
July	$95
August	$91
September	$88
October	$82
November	$84
December	$80

What guests think

Reviews of Wingate by Wyndham Matthews - Charlotte highlight friendly staff and generally clean, comfortable rooms, plus a hot breakfast that many enjoy, while noting noise from thin walls and ongoing renovations that sometimes close facilities like the indoor pool.

Rooms range from updated and comfortable to older with small pillows, limited storage, and HVAC quirks; Wi-Fi quality varies. Cleanliness feedback is mixed, with some spotless stays contrasted by reports of smoke or mildew odors, dirty carpets, and occasional pests. Expect solid value and convenience off the highway, but check renovation status and room amenities if certain features matter.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and gym are mentioned, but the pool is often closed during renovations or maintenance and some areas are blocked off. Parking is well lit.

Related guest reviews

8

ROSALIA

Jul 9, 2024

·

Stayed 1 night

pool close but not discount

6

Stanley

Jul 4, 2024

·

Stayed 1 night

Pool was out of order. This is the second property that I have been to with this issue in the past two months. Extremely disappointed as the temperature was around 95 degrees.

4

Diana

Jul 11, 2024

·

Stayed 1 night

If I knew the pool was under maintenance I would of stayed somewhere else

2

Daneira

Jul 16, 2024

·

Stayed 4 nights

The staff was not helpful, the property is under construction, the pool was close we never receive a notification about the hotel construction and close amenities .

10

SUSAN

Mar 3, 2024

·

Stayed 1 night

This hotel is under construction. However, my room was perfect. Yes there was construction noise during working hours, but besides that, it was great.

10

Dwayne

Apr 26, 2025

·

Stayed 1 night

It was a well kept motel very clean the pool was the best part in the exercise room plus the breakfast

10

james

Feb 22, 2024

·

Stayed 2 nights

Great value for the price, clean , friendly, good parking.

10

Sharyon

May 24, 2025

·

Stayed 1 night

Quiet hotel with spacious clean room, big soft bed, ac worked, indoor swimming pool was clean and provided clean towels. HOT breakfast was delish and well stocked: bacon, eggs, potatoes, belgium waffles, pastries, breads, yogurt, cold cereal, milk, juices, and coffee.

10

Kenneth

Nov 25, 2025

·

Stayed 3 nights

Clean room, friendly staff and well-lit parking lot. Good breakfast was included.

8

jennifer

Jul 13, 2024

·

Stayed 1 night

The staff at check in was nice and helpful. The pool was closed and the stairs closed off. I had hoped to access the pool and was not aware that it would be closed during my stay. The area is quiet, but no access to dining options

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Cleanliness

Feedback is mixed: many found rooms clean, yet recurring reports cite smoke or mildew odors in halls and rooms, dirty carpets, and occasional pests. Housekeeping quality can be inconsistent.

Related guest reviews

6

Thomas

Dec 7, 2022

·

Stayed 19,332 nights

Room was not finished being cleaned when I checked in - no bed linens. Loose tile in bathroom. Someone in one of the rooms in the hallway was smoking, very noticeable in the hall, but luckily not in my room. Side entrance to hotel had no latch, door could be opened without a key. Overall, adequate.

2

Ray

Aug 5, 2025

·

Stayed 1 night

This place has gone downhill since the new ownership. Air quality in the facility is not good so if you have health challenges or get sick easily I do not recommend. The first room they gave me had a super strong mold smell I asked for a new room and expressed my reasoning and he offered some type of machine to help the smell, I explained to him what mold was and why the smell was the least of my concerns and that they should make a report and have that checked out. The next room I had to leave the door open a while it was so humid. Even the bed seemed damp from moisture in the room. I slept on top of the covers (just needed a nap) I should’ve slept in the car. 2/10 Safe to say that’s my last time visiting. I miss when it was country inn, never had a problem.

8

Austin

Nov 20, 2025

·

Stayed 1 night

It was nice and clean. The blackout curtains did not fully black out the light. The pillows were tiny, but the bed was comfortable and the room was nice. The pictures on the website are a bit deceiving. It is a little bit older of a place but has been updated a bit. Overall, though it was a clean and comfortable place to stay.

6

Chris

Oct 10, 2024

·

Stayed 1 night

Room was clean and service was friendly. But the hallway to our room has filthy and smelled like marijuana. So did the elevator.

2

Jesse

Jun 22, 2024

·

Stayed 2 nights

Another room was charged to my credit card. Thankfully I do check my credit card bill and adter several calls to the hotel they did end up refunding the charge. No apologies from staff. Hotel reeked of Marijuana,

2

Mark

Mar 20, 2023

·

Stayed 1 night

The property was not being kept clean. The elevator buttons had brown indented imprints that I did not want to touch. Throughout the building there was carpet that looked disgusting. When I arrived on third floor the smell of seafood filled the entire hallway as a huge pile of trash sat outside someone’s room. Getting to my hotel room door their were countless scratches and missing paint on the door frame. Open the room and the same dirty carpet was in the room with pieces of trash in the floor with multiple white spots in the carpet. I called and asked if all rooms had the carpet because it had started to bother my sons allergies I was told they all had carpet and they apologized. Went to get the tv remote it was caked with dirt and grime. I took out a hand sanitizing wipe and literally spent five minutes cleaning the remote with brown grime all over the wipe. Went to the bathroom the bathroom door had the same scratches and paint missing the toilet seat looked as if someone took a knife and ran over the top of it because it was missing layers or cracked. I will never stay in this hotel again.

2

Shannon

Jul 27, 2025

·

Stayed 2 nights

The room smelled of mold terrible!

4

Ryan

Dec 28, 2024

·

Stayed 3 nights

Room was dirty. Smelled like cigarettes in a non smoking room. Paid for a king bed and got a queen sized bed. Walking barefoot in room turned feet black instantly. Comforter had stains on it

4

Yolanda

Dec 4, 2024

·

Stayed 2 nights

I informed management that ant was in my room on the 1st night. nothing done. 2nd morning ant in my bed with me. I have video. Poor compensation was offered in return.

10

Kenneth

Nov 25, 2025

·

Stayed 3 nights

Clean room, friendly staff and well-lit parking lot. Good breakfast was included.

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Rooms

Some rooms are newly updated with comfortable beds, but others feel dated, lack closets, and have small pillows and HVAC quirks. Noise from thin walls or nearby roads is a common complaint; Wi-Fi reliability varies.

Related guest reviews

8

David

Jul 15, 2023

·

Stayed 6 nights

Clean, spacious, large fridge, on TV has Bally Sports so could watch Braves games. Recommend.

4

Ana

May 12, 2025

·

Stayed 1 night

Checkin was super easy. Finding hotel was easy during daytime; at night returning to hotel, I missed my turn. Mattress was comfortable and sheets were clean. Bedframe was squeaky. No microwave in room, but there was a fridge. There were blackout shades which I appreciated. It's evident that this room had been remodeled but still could tell this room was old. Shower curtain had a hole in it, which I immediately informed front desk about. Water pressure was good. There was no air vent visible in bathroom to suck out the humidity of the shower. I had a horrible nights sleep: walls are paper thin (I woke up to every door slam and even the next door sexual encounter). The light from door rim was horrible, and it didnt help that I was in the room at end of hallway next to outdoor entryway. I informed front desk of all above details upon checkout and lady just nodded and continued the checkout as if she heard nothing.

10

David

Aug 26, 2023

·

Stayed 12 nights

Quality furnishings, large fridge, quiet, Braves on TV

8

Elvira

May 5, 2025

·

Stayed 1 night

For the price you cant beat it, staff was very friendly, room was clean. Only thing was there was no closet or place to hang any clothes, which i kind of needed this time, and the water pressure wasn't great, but the beds were comfortable.

6

Edward

Jan 5, 2025

·

Stayed 2 nights

The staff was friendly and accommodating, facility inside was clean. Down side, Outside was a lot of construction, inside the HVAC was noisy. Run for 5 minutes then off then 5 minutes later start with alot of noise. Also NO CLOSET

8

Austin

Nov 20, 2025

·

Stayed 1 night

It was nice and clean. The blackout curtains did not fully black out the light. The pillows were tiny, but the bed was comfortable and the room was nice. The pictures on the website are a bit deceiving. It is a little bit older of a place but has been updated a bit. Overall, though it was a clean and comfortable place to stay.

6

Theo

Apr 27, 2025

·

Stayed 5 nights

The room walls are paper thin and you can hear everything. The tub felt like it was loose and the I was unable take bath because the stopper wasn't working.

6

Natasha

May 13, 2024

·

Stayed 2 nights

When I first booked this hotel, I was worried because of the reviews on cleanliness. I am happy to say that our room was nice and clean. Pros: Customer service was great! Clean room/bathroom/Dove products Hot water pressure was awesome. Complimentary breakfast. Cons: -Terrible sleeping bed, pull out bed and terrible pillows. 2 nights of being uncomfortable and in pain. -Tiny refrigerator -Thin walls (no fault of the hotel- but other guests let their children run through the hotel until 2am) -Terrible wifi (Basic cable and limited channels that worked. The TV constantly lost signal.

8

Sherry

Mar 23, 2025

·

Stayed 2 nights

The rooms look newly remodeled. There was a mini fridge and microwave. The only downside was there was no closet or wardrobe to hang your clothes.

6

Christopher

Mar 21, 2025

·

Stayed 3 nights

Occupants of the room above mine sounded like they were running around and rearranging furniture at all hours of the night into the early morning like 3am. Was in town to take some certification exams and got little to no sleep the 3 nights I was there.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and accommodating, with easy check-ins and helpful problem solving. However, a few guests reported reservation or billing issues, slow responses, and policy disputes.

Related guest reviews

8

Marchei

Sep 21, 2025

·

Stayed 1 night

Overall the hotel and service was good. The food was good and the comfort was nice. The only issue i had was they werent able to provide additional wash cloths when asked. I was told it would be about an hour for fresh wash cloths. Besides that everything was good.

10

Kim

May 30, 2025

·

Stayed 1 night

Very quick and easy to check in. The clerk was very professional and friendly. Remembered me from a previous stay a year orev

2

Anya

Jul 18, 2025

·

Stayed 2 nights

They signed someone in under my name and then took 2 hours to get me and my family into a room

10

karen

Aug 3, 2025

·

Stayed 1 night

I had a very late checkin and I was treated with consideration and was graciously accomadated. This really blessed me. I give this property high marks in customer service!!

8

Mindy

Jul 31, 2025

·

Stayed 1 night

Booked and paid for a king room. Was told "someone is still in it. So I have to change your reservation." It was changed to 2 queen beds.. yet I was still charged for the king. Other than that i love this hotel. Have stayed multiple times and will again.

10

Lisa

Jun 2, 2025

·

Stayed 1 night

Stay was good we checked in early and we’re still welcomed upon arrival

2

Candice

May 23, 2023

·

The service at this hotel was horrible. The staff discriminated against my disabled daughter and would not allow her to bring her medical equipment to the pool and questioned her about her disabilities upon check-in and harassed her about bringing her medical equipment to the hotel.

2

Tiffany K

Jan 18, 2024

·

Stayed 1 night

If I could give this place a no star review I would. When first checking in they ask for an ID and a credit card/debit card. They didnt explain why they needed it. The next day i checked out, i checked my bank account, I seen $75 taken out of my account. It was weird because I had already paid my stay in full and they had charged me extra. I called the hotel and asked why they charged me again, the lady did not give any direction whatsoever and explain why they charged me. All she kept saying was that, thats our rules we abide by. Another worker was put on the phone and that was when things escalated. The other worker on the phone was saying that the charge was for a deposit fee. Well, nobody EVER said anything about a deposit fee when checking in on my side it looks like they charged me twice! I was so upset. I asked why didnt they do their job and let me know that there was gonna be a deposit fee beforehand, all the lady said was that she wasnt there so she don't know. She was very rude and hung up on me without ever letting me finish. DO NOT GO THERE EVER! Bad customer service and rude people. Besides the rude people and bad customer service it is a very sketchy area and in the middle of nowhere right beside a highway. When i arrived they were painting the walls and banging the walls for something...I'm sure they were rennovating the place but still, they need to be considerate. Dont go there! Not worth the expense. 0 Stars for me! Thats my 2 cents.

10

David

Aug 24, 2025

·

Stayed 1 night

Staff was friendly and very helpful.

10

Gail

Jul 5, 2024

·

Stayed 4 nights

The staff was excellent, helping my friend with his accommodations. We received anything we asked for. Check-in and check-out was so easy. We loved the free breakfast which was made on site, and different every day. The hotel was under construction, but only during the day while we were out. Special thanks to Esteban and Claudia, and to all of the housekeeping staff (didn't get their names). Would definitely recommend!

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Location

Convenient off the highway and a short drive to Charlotte-area destinations; the setting feels secluded and signage can be hard to spot. Limited walkable dining, and some traffic noise reaches certain rooms.

Related guest reviews

8

Loraine

Aug 13, 2025

·

Stayed 3 nights

Close to the highway. Breakfast included, variety, tasty food. Cleanliness if area.

10

Maritza

Jan 2, 2025

·

Stayed 3 nights

The property was a little secluded and often at night I would miss my turn onto the property due to poor signage. There was a lot of construction around the area so I know this will be corrected once more development is completed. Overall it was a very clean, nicely maintained property and considering it was a holiday week the price was surprisingly reasonable.

8

SHIRLEY

May 3, 2024

·

Stayed 2 nights

Property was convenient to shopping.

8

William

Mar 17, 2023

·

Stayed 1 night

Hard to get to, Noisy ( road traffic )

10

Morgan

Oct 23, 2023

·

Stayed 2 nights

The property is awesome. It is conveniently located near highways to get to food and other things so overall location is great. The breakfast was amazing. My room was clean and the shower even looked new. I got an amazing experience, and an even better price. I would definitely stay there again or any similar branches. The coffee was actually pretty amazing so amazing so I had to give it its own special shout out along with the waffle machine.

6

carina

Sep 29, 2025

·

Stayed 1 night

The location was easy to find and quick access to the highway . The room was very clean . Only one thing could’ve made the stay more enjoyable was the odd smell in the lobby and hallways .

6

Linda

Oct 13, 2023

·

Stayed 2 nights

Location was odd plus signs were tiny and easy to miss. Place smelt of chemicals from cleaning… rooms were nice n clean. Breakfast was good and area was clean. Coffee was very strong. Liked the coffee pot in the room. The lady at the desk was very nice. Helpful getting ice due machine being broken. For the price it was ok. We didn’t care for the location as it was or appeared to be remote for safety. We were there for a funeral and it was somewhat close to family.

10

Dennis

Nov 12, 2023

·

Stayed 9 nights

Nice hotel, excelent service, close to everything in the Charlotte area.

10

Howard

Apr 15, 2023

·

Stayed 4 nights

I liked the proximity to my meeting location

8

William

May 11, 2023

·

Stayed 3 nights

Bathrooms weren't designed with tall folks in mind. Showerhead and bathroom lights were mounted too low. The hotel was easy to get to and I wasn't worried about my car being where I parked it in the morning. The room and bed were comfortable.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a strong point for many, with hot options and good variety. A few reviews mention limited items or late setup on some mornings.

Related guest reviews

8

Loraine

Aug 13, 2025

·

Stayed 3 nights

Close to the highway. Breakfast included, variety, tasty food. Cleanliness if area.

8

Shana

Nov 23, 2023

·

Stayed 1 night

Really good breakfast

8

Julie

May 18, 2025

·

Stayed 2 nights

Clean which we appreciate the most. Mattress bags on beds! A+++!!!! Just what we needed and not more. Breakfast offerings had enough options plus hot food. Coffee cannisters small so run out frequently

4

Steven

Jan 27, 2025

·

Stayed 1 night

In the other reviews I read that the property had been recently renovated. This appeared to be true; however the renovation was rough. The property was very noisy. From the thin floors and walls to the windows. You heard everything inside the property along with everything outside. Also one of the reasons that I selected the property over another one close by was that it offered breakfast. So two negatives here. When we checked in breakfast didn't start until 7am. It has been my experience that most hotels start breakfast at 6am. Then at 7am there was no breakfast to speak of. The breakfast area was still roped off and the staff had not prepared anything. Just seemed that there was no care to the situation. If we had to stay in the area for more that one night we would have packed up to stay at another chain.

6

Jacalyn

May 12, 2025

·

Stayed 3 nights

Breakfast was not the best very limited options and potatoes were hard as could be. Bed had stains on cover had to get it cleaned with no remorse, dresser was duct taped on corners the staff was the best part of the stay so friendly and helpful.

10

Janice

Jul 8, 2024

·

Stayed 2 nights

The best part of my stay was the breakfast prepared by one staff member. I failed to get her name, but her preparation and presentation of the food was amazing. I have had many a breakfast in higher priced hotels and she wins a blue ribbon for first class food prep. She made my stay very enjoyable.

10

Gail

Jul 5, 2024

·

Stayed 4 nights

The staff was excellent, helping my friend with his accommodations. We received anything we asked for. Check-in and check-out was so easy. We loved the free breakfast which was made on site, and different every day. The hotel was under construction, but only during the day while we were out. Special thanks to Esteban and Claudia, and to all of the housekeeping staff (didn't get their names). Would definitely recommend!

10

Hope

Oct 23, 2025

·

Stayed 1 night

Room was excellent breakfast was healthy an great staff was wonderful

10

Sharyon

May 24, 2025

·

Stayed 1 night

Quiet hotel with spacious clean room, big soft bed, ac worked, indoor swimming pool was clean and provided clean towels. HOT breakfast was delish and well stocked: bacon, eggs, potatoes, belgium waffles, pastries, breads, yogurt, cold cereal, milk, juices, and coffee.

10

Kenneth

Nov 25, 2025

·

Stayed 3 nights

Clean room, friendly staff and well-lit parking lot. Good breakfast was included.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $86	3 $88	4 $88	5 $89	6 $112	7 $116
8 $83	9 $83	10 $84	11 $87	12 $86	13 $118	14 $116
15 $81	16 $82	17 $82	18 $82	19 $82	20 $112	21 $112
22 $84	23 $82	24 $85	25 $103	26 $108	27 $130	28 $122
29 $83	30 $86

Wingate by Wyndham Matthews - Charlotte

Prices for Wingate by Wyndham Matthews - Charlotte

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Mobility, Tub with Grab Bars)

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Bathtub with Grab Bars)

Suite, 1 King Bed

Room, 2 Queen Beds

Suite, 1 Bedroom (2 Queen Beds)

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Guest reviews of Wingate by Wyndham Matthews - Charlotte

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Wingate by Wyndham Matthews - Charlotte

Considering this hotel for your Charlotte trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $92	31 $90