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Sheffield Metropolitan Hotel by Belvilla - Image 1
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Sheffield Metropolitan Hotel by Belvilla


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Housekeeping

  • Luggage Storage

  • Designated Smoking Area

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Best Western Sheffield City Hotel receives praise for friendly staff, clean rooms, good value and convenient city-centre location, while recurring negatives include very hot rooms without air conditioning, dated interiors and maintenance issues, inconsistent breakfast, noise, and parking quirks.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Central

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8

Denzil

IAN-logo

Apr 12, 2026

·

Stayed 1 night

The hotel is situated by Sheffield Quays and is 10 minute walk to the city centre. We paid £130 for a room on a Saturday night. Parking £10 night, They wanted another £25 for the dog which is double what most hotels charge. Breakfast is £10/head extra. All these extra charges does NOT make this a budget hotel Parking is not strainght forward. - there ae 7 allocated slots at the front of the Hotel that are usually full. NCP is at the back of the hotel but you have to walk through where the cars enter the building, as the pedestrian entrace would not recognise the ticket. Check in was easy enough without a queue. The room was spacious with a comfortable bed. but the bathroom extractor did not work, The shower head was damaged and would only operate on very hot. There is no Aircon so this room so it would be stifiling in the summer. However we were situated by the fire door that banged most of the night with noisy guests using it. I would rate this hotel at Mid 3 stars
The hotel is situated by Sheffield Quays and is 10 minute walk to the city centre. We paid £130 for a room on a Saturday night. Parking £10 night, They wanted another £25 for the dog which is double what most hotels charge. Breakfast is £10/head extra. All these extra charges does NOT make this a budget hotel Parking is not strainght forward. - there ae 7 allocated slots at the front of the Hotel that are usually full. NCP is at the back of the hotel but you have to walk through where the cars enter the building, as the pedestrian entrace would not recognise the ticket. Check in was easy enough without a queue. The room was spacious with a comfortable bed. but the bathroom extractor did not work, The shower head was damaged and would only operate on very hot. There is no Aircon so this room so it would be stifiling in the summer. However we were situated by the fire door that banged most of the night with noisy guests using it. I would rate this hotel at Mid 3 stars

10

Maria

IAN-logo

Apr 1, 2026

·

Stayed 1 night

I was honestly a bit nervous about staying here, mainly because I'm a solo female traveller so staying anywhere unfamiliar is a little nerve wracking but also because of a few bad reviews. I stayed overnight as I was going on a long hike and needed somewhere to stay so I wasn't travelling back too late. The hotel held my luggage before check in then promptly handed it back when I was ready to check in, and they even held it again after check out so I could explore the city luggage free before my coach home. I was pleasantly surprised that I was on the top floor, as I am a big fan of the views and of quietness. They also had a couple of extras in the mini fridge for me for free and said it was an upgrade, maybe because I'm a new customer, but either way, it was a nice surprise. The shower didn't work, or at least, I couldn't figure it out, but the bath taps ran so I had a bath instead which was fine, the hot water ran which is all I needed after a long hike. For a three star hotel, I was pleased with everything and it was all clean. I didn't sleep the best as I was so nervous being on my own which is a shame because the beds were so comfy and the room was so big. As I plan to come to Sheffield again, I'd definitely rebook Great Western Hotel, in the hopes every room was like this one, and knowing there is nothing to worry about, so I'll sleep soundly. Thankyou!
I was honestly a bit nervous about staying here, mainly because I'm a solo female traveller so staying anywhere unfamiliar is a little nerve wracking but also because of a few bad reviews. I stayed overnight as I was going on a long hike and needed somewhere to stay so I wasn't travelling back too late. The hotel held my luggage before check in then promptly handed it back when I was ready to check in, and they even held it again after check out so I could explore the city luggage free before my coach home. I was pleasantly surprised that I was on the top floor, as I am a big fan of the views and of quietness. They also had a couple of extras in the mini fridge for me for free and said it was an upgrade, maybe because I'm a new customer, but either way, it was a nice surprise. The shower didn't work, or at least, I couldn't figure it out, but the bath taps ran so I had a bath instead which was fine, the hot water ran which is all I needed after a long hike. For a three star hotel, I was pleased with everything and it was all clean. I didn't sleep the best as I was so nervous being on my own which is a shame because the beds were so comfy and the room was so big. As I plan to come to Sheffield again, I'd definitely rebook Great Western Hotel, in the hopes every room was like this one, and knowing there is nothing to worry about, so I'll sleep soundly. Thankyou!

10

andrea

IAN-logo

Mar 26, 2026

·

Stayed 1 night

Close to the city, really accessible
Close to the city, really accessible

10

Wai Man

IAN-logo

Mar 19, 2026

·

Stayed 1 night

Staff friendly
Staff friendly

10

bob

IAN-logo

Mar 16, 2026

·

Stayed 1 night

Great location in the city centre, just a short walk to most venues.
Great location in the city centre, just a short walk to most venues.

Blonk St, Sheffield District, England, United Kingdom

Location

Located in Sheffield, Sheffield Metropolitan Hotel by Belvilla is in the city center and on a river. The area's natural beauty can be seen at Peak District National Park and Wincobank, while Sheffield City Hall and O2 Academy are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Utilita Arena Sheffield or Ponds Forge International Sports Centre. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


FAQs

Check-in is at 15:00 and check-out is at 11:00. The front desk is open 24/7, but is not available from 7 am to 10 am for check-in requests.


The hotel features an elevator/lift, making it accessible for guests with disabilities. Additional specific accessibility features are not detailed.

The hotel is centrally located in Sheffield, within easy reach of attractions such as The Crucible, Sheffield City Hall, and Meadowhall. It is situated in the thriving quayside quarter on the banks of the River Don. Public transport options are likely available, although specifics are not provided.


Children are allowed at the hotel, but specific policies regarding age limits for free stays are not provided.


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