Is parking available at the property?

Free self-parking is available on-site, and it is uncovered.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

What is the location like in relation to key landmarks?

The hotel is situated in Downtown Lubbock, within a 5-minute drive of Texas Tech University and Jones AT&T Stadium. It is 0.2 miles from Carlock Building and 0.3 miles from Fresenius Medical Care at Lubbock Heart Hospital.

What accessibility features are available for guests with disabilities?

The property offers a stair-free path to the entrance and a well-lit path. However, it is not wheelchair accessible.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Millsap Suites by Pioneer Pocket Hotel

What guests think

Millsap Suites by Pioneer Pocket Hotel earns strong praise for its spacious, stylish, and clean suites, comfortable beds, easy contactless check-in, and reserved parking, with a central downtown location near Texas Tech and walkable restaurants, coffee, and the arts district.

Reported downsides include traffic noise or thin walls in certain suites, occasional A/C or hot-water problems, and TV channel or navigation issues. Expect a roomy, design-forward, self-serve stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is consistently praised, with reserved spots directly outside the suites and simple access. No other facilities are consistently mentioned in the reviews.

Related guest reviews

10

Beau

Mar 25, 2025

·

Stayed 1 night

Nice property with a no hassle check in.

10

Matthew

Jun 14, 2025

·

Stayed 1 night

Stayed here twice now. Love this place. Easy parking and beautiful rooms.

10

Edgar

Feb 5, 2025

·

Stayed 1 night

Areas is quiet and feels safe. Check in is very convenient and parking is right in front of room.

10

Rhonda

Sep 1, 2024

·

Stayed 1 night

Very fully furnished suite that was updated and clean. Reserved parking space right in front of your suite door. We will definitely be staying there again. Good value for football game weekend.

10

Kristen

May 13, 2023

·

Stayed 1 night

The place is cute. Bed was comfy. Nice bathroom. Liked having a Kuerig for coffee. Parking is easy and right outside the suite which is accessed from outside.

10

Cristy

May 19, 2024

·

Stayed 1 night

Very comfortable and well decorated room. Nice amenities. Wonderful location downtown Lubbock. We very much enjoyed our stay!

10

Belinda A

Jan 9, 2024

·

Stayed 1 night

Very pleased with our stay. Room was very large and comfortable. Loved that our parking spot was right outside our door. Great location and price s must if in Lubbock

10

Ken

Oct 4, 2025

·

Stayed 1 night

Everything from parking to check-in was excellent! The room is beautifully appointed and very comfortable and clean. We were within walking distance from the arts district and there were numerous restaurants and coffee shops within walking distance as well. We loved our stay and will check here first when we’re coming to the area!

10

Victoria

Aug 25, 2025

·

Stayed 1 night

Very clean room. This place has everything you could possibly need;) I forgot my toothpaste and it was there. The tvs are huge with a thousand channels. AC worked great. Parking and entry were very simple.

10

Lisa

Oct 17, 2025

·

Stayed 2 nights

The parking was awesome, beds were comfy, all the essentials were provided. We very much enjoyed our stay. Love the high ceilings!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as very clean and well kept. A minority reported issues like hairs, dirty carpet, pests, or slow/clogged drains.

Related guest reviews

6

Kristen

May 4, 2025

·

Stayed 1 night

Quick overnight, walks are thin but felt secure. Visibly not clean. Dead roaches in kitchen area, hair in bathtub, grime in shower, dirt in corners.

10

SHALIESE

Oct 18, 2025

·

Stayed 1 night

Love this place! Always so nice and clean!

10

Lyle

Dec 20, 2025

·

Stayed 1 night

Clean room

8

Jessica

Jul 27, 2025

·

Stayed 1 night

Here’s the good, bad and ugly. This place is cool- like a little apartment. Beautifully renovated, a great set up and amazing tall ceilings. We were WOWED when we walked in. AC was cold and things seemed awesome. Downside- the carpets were not clean, a few bugs in the bed, and the bathtub was completely clogged. The overall is that although the renovations are amazing, no manager on site creates a place that is not very cared for.

10

Teresa

Jun 17, 2024

·

Stayed 1 night

Love the rooms they are extremely clean and nice. They are close to where we have to be the following day. I would highly recommend them to anyone!

8

Bobby

Dec 25, 2023

·

Stayed 2 nights

We have stayed at the suites a few times now and always enjoy our stay. The only negative thing this trip was that there were many hairs that were not ours. It was clean for the most part besides the hairs that were in several spots throughout the suite.

10

stephanie

Dec 18, 2022

·

Stayed 19,343 nights

Great room. Not as clean as I would've thought for a boutique hotel. Great parking right outside your door. Not a lot in the area, but not a deal breaker.

10

Misty

Sep 26, 2025

·

Stayed 1 night

Huge room and always clean.

10

Sandra

Sep 16, 2024

·

Stayed 1 night

Pioneer is a gem of a stay! Impeccable in cleanliness, and a beautiful room. Will definitely stay again!

10

Petrita

Jul 21, 2025

·

Stayed 2 nights

The place was immaculate! I will be staying here again 100%

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with stylish decor, high ceilings, and comfortable beds. Some guests report street noise or thin walls, and a few found TV navigation or channel options confusing.

Related guest reviews

10

Donnica

Oct 18, 2025

·

Stayed 1 night

I absolutely adore this hotel. If I ever return to Lubbock, I will stay here again. I loved being able to check in online and just go straight to my room when I arrived. The room was beautiful.

10

Ryan

Oct 30, 2025

·

Stayed 2 nights

Room was clean. A little dimly lit, but overall nice experience. Room was clean and the bed was comfy. Location was great near the campus and convenient to get anywhere quickly.

10

Brandon

Oct 14, 2025

·

Stayed 2 nights

Room was great and bed was very comfortable. Im not sure what is above the room on the second floor but during the day there was a lot of noise. Room was great though.

10

Whitney

Aug 23, 2025

·

Stayed 2 nights

Great location, super cute decor, very clean and comfortable.

10

Robert

Apr 10, 2024

·

Stayed 1 night

Large room. Modern. Great sitting area. Clean. Comfortable. Wish we could have stayed longer.

10

Bryce

Jun 29, 2025

·

Stayed 1 night

Everything was great! The room was very clean and I love the super high ceilings. Only thing is walls are pretty thin so you can hear neighbors pretty easily, but it didnt disrupt much just something to keep in mind! I would highly recommend this stay

10

Jeffrey

Apr 24, 2025

·

Stayed 1 night

The room was amazing!! I’m so glad I stayed here. The bed was comfortable. The furnishings were beautiful. The staff was accommodating and very helpful. I would stay here again and again!!

10

Robert

Feb 18, 2024

·

Stayed 1 night

Too noisy. Could not sleep. Even though it is very nice it is way too loud.

10

Misty

Sep 26, 2025

·

Stayed 1 night

Huge room and always clean.

8

Laura

Sep 25, 2025

·

Stayed 1 night

I stayed in #6, The Depot. This unit is on the end right by Broadway, a busy downtown street, and the three windows in the living area all open onto that street. I heard a lot of traffic noise, plus voices in the morning from the busy law office whose entrance is next door. No sleeping late in this unit. The TV offers no network channels, and there’s no way to get ice even though there’s an ice bucket. Overall I like staying in the Millsap Suites, but I will never book #6 again.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Contactless check-in/out is smooth and well-communicated, and staff respond helpfully when needed, including accommodating early check-ins. The staffless setup can make resolving problems harder for some.

Related guest reviews

10

Kristin

May 8, 2024

·

Stayed 1 night

Rooms are always clean,beds are comfortable and Tiffany is awesome and responds quickly.

10

William

Mar 11, 2023

·

Stayed 1 night

Great contactless hotel! We have stayed here and the Pocket Hotel several times as a stop between Colorado and Texas. Very well managed.

8

Laura

Dec 29, 2024

·

Stayed 1 night

The pros: parking right outside the door, your own suite with a separate bedroom, very nice and modern furnishings, mini fridge, brewpub and restaurant right across the street, relatively inexpensive for a suite. The cons: feels isolated, neighborhood not the best, parking isn’t secure, NOTHING nearby is open on Sundays, and (in our #1 suite) the Keurig coffee maker did not work. (They also only provided regular coffee pods; no decaf). And the contactless concept means there’s no one to talk to if there’s a problem, as with our non functioning coffee maker.

10

Beau

Mar 25, 2025

·

Stayed 1 night

Nice property with a no hassle check in.

10

Gina

Dec 16, 2024

·

Stayed 1 night

The room was beautiful and clean. The staff was able to get me in three hours early for check-in so I could freshen up before an event and I really appreciated that. This was my first contactless experience so it was a little confusing. I booked through Hotels.com and nobody made me aware that I needed to check out via email. I just left like I would a regular hotel room. However, I wasn’t charged extra so I guess that turned out okay.

10

William

Feb 9, 2025

·

Stayed 2 nights

Wonderful stay - we felt so taken care of by you! Thank you for a great pre-Valentine’s Day! :)

10

Jeffrey

Apr 24, 2025

·

Stayed 1 night

The room was amazing!! I’m so glad I stayed here. The bed was comfortable. The furnishings were beautiful. The staff was accommodating and very helpful. I would stay here again and again!!

8

Allison

Jun 3, 2024

·

Stayed 1 night

The room was clean and nice. Check-in and check out were very easy. They send you emails with instructions for both.

10

Leinani

Mar 1, 2025

·

Stayed 1 night

Had surgery and needed something quiet and comfortable. Staff made sure we were able to come for the surgery. Second time here and hoping to try all the rooms!

10

Ken

Oct 4, 2025

·

Stayed 1 night

Everything from parking to check-in was excellent! The room is beautifully appointed and very comfortable and clean. We were within walking distance from the arts district and there were numerous restaurants and coffee shops within walking distance as well. We loved our stay and will check here first when we’re coming to the area!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Downtown location is convenient for Texas Tech, Buddy Holly Center, the arts district, and several walkable restaurants, a coffee shop, and a brewery. Some note the area can feel sparse and that traffic noise affects certain suites.

Related guest reviews

10

Ryan

Oct 30, 2025

·

Stayed 2 nights

Room was clean. A little dimly lit, but overall nice experience. Room was clean and the bed was comfy. Location was great near the campus and convenient to get anywhere quickly.

8

Laura

Dec 29, 2024

·

Stayed 1 night

The pros: parking right outside the door, your own suite with a separate bedroom, very nice and modern furnishings, mini fridge, brewpub and restaurant right across the street, relatively inexpensive for a suite. The cons: feels isolated, neighborhood not the best, parking isn’t secure, NOTHING nearby is open on Sundays, and (in our #1 suite) the Keurig coffee maker did not work. (They also only provided regular coffee pods; no decaf). And the contactless concept means there’s no one to talk to if there’s a problem, as with our non functioning coffee maker.

10

Elyse

Jul 5, 2024

·

Stayed 1 night

Close walkable to clubs/bars but couldn’t find Wi-Fi. Cute place

10

Abigail

Apr 28, 2024

·

Stayed 2 nights

Cute place! Clean, nice job with communication from owners. Privacy great. Lubbock downtown stinks. Empty abandoned buildings, and there isn’t much to get to without a car. Plan for Door Dash and you’ll be fine. Five minute walk to convention center.

10

Kaylah

Feb 14, 2023

·

Stayed 2 nights

Beautiful modern and historic decor, well designed finishes, roomy staycation. If you don’t need all the hotel extras like room service, the gym, or extra towels — which we didn’t — it’s a perfect stay. The TVs had quality viewing and the parking was right outside our room. It was within walking distance to two upscale restaurants, the LBK brewery and the coffee shop. I’ll be visiting again!

10

James

Sep 16, 2024

·

Stayed 2 nights

Lovely place!! Would definitely stay here again! Very clean, had everything we needed, and extremely comfy bed! Super convenient to campus, but not much around the area. Was quiet and liked that we could park right out front.

10

Cristy

May 19, 2024

·

Stayed 1 night

Very comfortable and well decorated room. Nice amenities. Wonderful location downtown Lubbock. We very much enjoyed our stay!

10

Josh

Oct 9, 2025

·

Stayed 1 night

The Buddy Holly Center is in walking distance as well as the Lubbock Brewery (I recommend both). The room was very nice and clean and provided for a convenient, comfortable stay.

10

don

Sep 2, 2025

·

Stayed 1 night

A gem in the middle of downtown Lubbock. Convenient to TEXAS tech. Will stay there again.

10

Ken

Oct 4, 2025

·

Stayed 1 night

Everything from parking to check-in was excellent! The room is beautifully appointed and very comfortable and clean. We were within walking distance from the arts district and there were numerous restaurants and coffee shops within walking distance as well. We loved our stay and will check here first when we’re coming to the area!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

No on-site dining is noted, but guests often point to good options across the street (coffee shop, restaurant, brewery). In-room coffee is provided, though decaf or sweetener was missing for some.

Related guest reviews

8

Michael

Jul 20, 2025

·

Stayed 1 night

The room was nice, check in was fast and easy, parking was great, th tv was very difficult to navigate through had 2 remotes but nether one them them worked amd when they did it was very hard to figure out, the sheet with the program list was not up to date, very disappointed in that, also the room did offer decaffeinated coffee

10

Lisa

Mar 24, 2025

·

Stayed 1 night

We were in town for a concert just down the street. This location was perfect. The efforts into making the room comfortable and the little things like the shower head, toiletries and mini fridge and coffee bar was wonderful! Would definitely stay there again.

10

Julie

Apr 27, 2023

·

Stayed 1 night

Great apartment. Could do with some plates and cups etc and different coffees. I only drink decaf and the coffee was so strong. Also some washing soap would be good for cleaning the kitchen area after use. Bed comfortable and so was the sofa. Love the HBO TV!

8

Jonathan

Jan 1, 2026

·

Stayed 1 night

Great decor and style. Plenty of towels and such. Easy check in and parking. Only gripe is there were no coffee cup covers or sweetener provided.

10

Amanda

Jun 30, 2024

·

Stayed 1 night

Millsap Suites is a perfect spot to stay in Lubbock. Front door parking. Nice furnishings. Coffee shop, restaurant and brewery all right across the street!

10

Kaylah

Feb 14, 2023

·

Stayed 2 nights

Beautiful modern and historic decor, well designed finishes, roomy staycation. If you don’t need all the hotel extras like room service, the gym, or extra towels — which we didn’t — it’s a perfect stay. The TVs had quality viewing and the parking was right outside our room. It was within walking distance to two upscale restaurants, the LBK brewery and the coffee shop. I’ll be visiting again!

10

Tracey

Jul 25, 2024

·

Stayed 2 nights

We love Pioneer Pocket and has utmost faith the Millsap Suites would be just as great. We were not disappointed! The beds were comfy, plush towels, plenty of space. Maybe bring some earplugs if you are a light sleeper - the room is right there next to downtown streets. These suites are walking distance to West Table restaurant, LBK brewery and Berkeley Farms. Will stay here again when in Lubbock

10

Josh

Oct 9, 2025

·

Stayed 1 night

The Buddy Holly Center is in walking distance as well as the Lubbock Brewery (I recommend both). The room was very nice and clean and provided for a convenient, comfortable stay.

10

Megan

Jun 21, 2024

·

Stayed 2 nights

Unique property. Easy to access. Large space and great price. Loved that it was clean and directly across from a great local coffee shop.

10

Ken

Oct 4, 2025

·

Stayed 1 night

Everything from parking to check-in was excellent! The room is beautifully appointed and very comfortable and clean. We were within walking distance from the arts district and there were numerous restaurants and coffee shops within walking distance as well. We loved our stay and will check here first when we’re coming to the area!

Was this helpful?

AI-generated summary based on recent guest reviews

Millsap Suites by Pioneer Pocket Hotel

About this property

Location

Room options

City Room

Comfort Room

Classic Room

Design Room

Studio Suite

Superior Room

Guest reviews of Millsap Suites by Pioneer Pocket Hotel

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Millsap Suites by Pioneer Pocket Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $156	13	14
15	16	17 $141	18	19	20	21
22	23	24 $141	25	26	27 $302	28
29	30

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3 $141	4 $156	5 $157
6 $142	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29	30	31