Pure Blanche Hotel

From the moment we stepped off the elevator onto the dirty, stained, musty smelling carpet on the way to the room, hopes of a enjoyable experience were eliminated. The room reserved through expedia was not the room described. The room was very small, too small for 2 adults, no area for luggage, and an A/C system that turns off everytime the patio door is opened. The curtain rod was tied to the open clothes rack because it was pulled off the wall, dust webs in the corner of the room from not being cleaned, dirty laundry left hanging on the drying rods on the patio, & the bathroom door frame broken and rotting at the floor, & a light bulb needed replacement showing the room was not properly cleaned and inspected. The information Expedia had listed was not accurate. When I notified & showed the front desk the discrepancies, they told me the policies were old and they have not been revised in years (false advertising). Policies listed when I booked that the hotel did not honor: 1) Luxury Room - small, not large enough for 2 people 2) Swimming pool hours until 10 pm - changed to 7 pm 3) Breakfast buffet from 7:30 am to 10 am - changed to 8 am to 10 am, most of the food was not fresh & poor selection 4) No direct beach access or free cabanas-Transfer fee required to go to the beach 5) Airport shuttle is a taxi The hotel is outdated, the kitchen staff is not friendly, the reception staff is pleasant, but overall this hotel ruined the trip. Horrible end to a vacation.

The property was in the safe area. We loved the nearby beach. Also, a lot of restaurants around the hotel. The only thing I did not like was how close to the main road.It was kind of loud at night time. The rooms were clean, but the carpet in the hallway must be cleaned. It looks nasty. Overall good experience.

Very friendly and helpful staff and management! 5 Stars

Nice hotel. Good breakfast

My husband and I stayed here for two nights. The hotel has modern decor and chic design. It’s very well-located with shops and many restaurants. A 10-minute walk to a very large mall. Our room had a wonderful view of the ocean and the mountains (obstructed, but still a great view). Housekeeping kept the room spotless and the room had many amenities (toiletries, free water and pop). A/C doesn’t stay on unless you’re in the room, but from an environmental perspective, I appreciate that. It didn’t take too long for the room to cool down. The included breakfast had many choices that we liked. The lounge that was the breakfast restaurant was a bar at night and it was super cute. We had a triple deluxe room and I found it quite small. So if you’re looking for something roomy, this may not be it. But if you want a very clean room in a great area with excellent customer service, I highly recommend. Thank you to Gurcan and colleagues for your kindness and accommodation. 😁