Minerva Church Hotel

Hotel was in an excellent location, the price was very reasonable and the staff was great. There was an unavoidable issue with the room the first night but they arranged for me to go over to a sister hotel and kept me updated on when I could come over and made me feel very welcome in Hanoi, including providing a map with locations to visit while here. In addition they have a little roof patio that has a lovely view of the cathedral in the evening.

スタッフも親切、朝食も美味しい、コンパクトなホテルですが、観光の拠点としても申し分なしです。スパも最高でした。

Struttura discreta nel rapporto qualità prezzo,ordinata e pulita in un punto strategico ad Hanoi,vicinissimo alla cattedrale e vicino al lago principale,da cui si diramano le vie verso i diversi quartieri. Personale sempre disponibile e cortese. La struttura dispone di una spa se non si vuole andare fuori perché la città ne ha centinaia,un ristorante di cucina indiana contemporanea e la colazione a buffet che include anche un menù di piatti preparati al momento tra cui scegliere. L’unica cosa che non mi è piaciuta è che la parete divisoria tra bagno e camera era di vetro opaco che non garantiva la completa privacy. Per motivi di disponibilità ho prenotato una camera matrimoniale da condividere con un amico. Nel caso di una coppia il problema non sussiste

We stayed at Minerva Church for a few days as part of a trip to Vietnam and Thailand. It's a small hotel, as many in the area are, but very clean and comfortable. It's an easy walk to Hoan Kiem Lake. There are plenty of food and coffee shops in the area. The staff were superb, offering great suggestions for food and directions and general guidance for the area. The included breakfast was tasty (buffet style and a small selection of made-to-order eggs and pancakes). We didn't get to try the on-site Indian restaurant, but it looked (and smelled) wonderful. We got massages at the spa. Definitely recommend that. Note that there is a Buddhist temple behind the hotel. You will hear morning prayers if you want to sleep in, but it's all part of the experience! Overall, a great hotel. Would totally stay there again.

Minerva Church Hotel is perfectly situated in Hanoi’s Old Quarter. So many options in every direction: cafes, restaurants, landmarks, Hoan Kiem lake, museums, galleries, theatres, shopping. The breakfast (included with the room booking) is very good: hot made-to-order menu, Western foods, Vietnamese options, fresh juices, yogurts, fruit, salads, breads/pastries and espresso machine. The Metis Spa, located in the Minerva Hotel, is excellent and offers a lot of options for relaxation and therapy. Discounts for the spa services are offered for Hotel guests. Tours and private cars can be booked directly through the front desk staff. Most importantly, the incredible reception staff (Lisa and Sunny) are friendly, attentive, knowledgeable, helpful, hardworking and take great care of guests. Highly recommended!

Fantastic location and amazing staff, responded immediately to our minor issues. Small boutique hotel with lovely room. One thing is the indian restaurant on site is not associated with the hotel directly but the food was great there.

Great location. Staff were friendly and helpful. We had to check out at 6 am before the restaurant opened, and they prepared a bag of breakfast for us to take with us. The massage was so good with great price. I highly recommend this hotel.

바로 앞에 성당이 있고 10분 걸어가면 호안끼엠 호수가 있어요 도보로 이동하기 좋은 위치에 숙소가 있어서 편하게 여행했습니다. 근처에 마트와 편의점도 있어요. 호텔2층에 마사지스파 (메티스스파) 괜찮았습니다. 공항 오고가는 픽업서비스 (유료) 도 너무 좋았어요. 덕분에 잘 놀다갑니다 !

スタッフの皆さんがとても親切で良かったです。無料の朝食もついていました。メニューが豊富で美味しかったです。場所も近くにコンビニがあったり、カフェ、買い物する場所もたくさんあって便利でした。ホテルのスパも割引でうけれて技術も素晴らしくて最高でした！

주변이 조용하고 바로 옆 성당이 있어 너무 좋았습니다. 조식은 가지수가 많지 않으나 3성급 호텔치고 좋았습니다. 특히 직원분들이 너무 친절하셔서 지내는 동안 즐거웠습니다. 맛사지도 있는데 아주 훌륭하구요. 다음에 기회가 된다면 여기를 또 이용하고 싶네요.

Hotel was in an excellent location, the price was very reasonable and the staff was great. There was an unavoidable issue with the room the first night but they arranged for me to go over to a sister hotel and kept me updated on when I could come over and made me feel very welcome in Hanoi, including providing a map with locations to visit while here. In addition they have a little roof patio that has a lovely view of the cathedral in the evening.

Good location. Amazing staff but hotel room was unclean

Minerva Church hotel is in a great location: walkable to many street food spots and attractions. Yet, it's not on a busy night scene street, so you won't get the noise at night. The property is dated, but kept very clean. The staff is friendly and will go out of their way to help you with dining/attraction recommendations or logistics.

Great location on quieter street close to lake and lower Old Town. Staff were amazing! Breakfast was good. Room was clean and as advertised.

The staff were all amazing. They were caring, helpful and attentive. The rooms were very clean. The breakfast was good, with delicious hot and cold options.

There's construction going on right beside/behind the hotel hence it gets really noisy early in the morning. Our bathroom wasn't cleaned well as well and one of our bath towels smelled terrible of human fluids. This was a major turn off. What compensated was that the female staff at breakfast and Sunny the receptionist were amazing in their customer service. They were really sincere and sweet.

The bed and room was clean and maintained well, and the staff were very friendly and welcoming. The only negatives were that there was no hair conditioner, the nearby construction woke us up early in the morning, and that the room had very little space to walk.

Clean, tidy, neat, reasonable price.

The room is clean. Included all basic amenities you needed. The bed is super big and comfortable. The hotel is super close to the St Joseph Cathedral. Perfect for a night before an early flight.

清潔感があり、シャワーのお湯の出も問題なく、また利用したいです。

저녁에 호텔옆건물에서 건물이울릴정도로 노래방기계로 노래를부르는데도 호텔측에 항의를해도 호텔측에서는 어떻게할 방법이없다고해서 어의가없었다 다행이 밤12시쯤 조용해져 잘수가있었다.

Rigtig fint og hyggeligt lille hotel, placeret godt midt i det gamle kvarter, og lige ud til st Joseph kirken. Hyggeligt kvarter og område. Lille værelse, men vi kunne have betalt for et større. Meget larm hver morgen fra et tempel i gården ved siden af vores værelse, begynder med “bøn/tilbedelse” omkring 6-7 tiden, i 05-1 times tid og igen ved 09-10 tiden. Så man skal ikke regne med at sove længe. Personalet er rigtig søde og rare. De er meget behjælpelige og tager sig godt af en. De er også behjælpelige med at arrangere udflugter til omkringliggende seværdigheder. Alt i alt et hyggeligt hotel, med god placering og venligt personale.

The staff were incredibly friendly and helpful. The breakfast was great. The hotel is also conveniently located within easy walking distance of train street, beer street and many other great areas. The room was good though the frosted glass wall bathroom took a moment to get used to.

Stay was very short didnt get a chance to see everything or experience a spa treatment there. Place is clean and staff are nice and helpful. Breakfast buffet could have some more options. Also foods should be covered with nets to avoid contamination of insects. Helps to keep things fresh. Room could have some more tea options available, only green tea. Room is quite small but its nice. Some bathroom upgrades would make the hotel event better. I hope to stay again in the future to see if there are improvements.

スタッフのみなさんとても優しく、立地も最高でした。朝食も美味しかったです。ただ7階だったからかシャワーの水圧がかなり弱めでした。ですがこの値段で泊まるにはとても良いホテルでした！

スタッフの方がみなさんとても親切で、安心して過ごすことが出来ました。 ホテルもおしゃれでかわいいデザインだし、朝食のメニューも豊富でどれもおいしかったです。私は朝パイナップルのパンケーキをお願いしました。 立地も本当の中心部からは少しだけ歩きますが、逆に交通量も比較的少なく治安がよさそうな感じがしました。 受付で教えてもらった大教会のすぐ隣のバインミーがとてもおいしかったです。屋台のようなところでしたがずっと行列で有名店のようです。 唯一、朝7時前から窓の外から大きな音で放送(何かのお祈り？)が30分ほど流れていて、ゆっくり寝たかったのに起こされてしまったのがマイナスポイントです。 下のレストランもインドレストランだったり、近所もインド料理が多かったので、インド人が多い地域なのかもしれないです。2泊したのですが、1日は早朝に空港に向かったので毎日放送があるかは不明です。

Well located hotel, with nice environment. Minor issues discussed with the staff and were fixed. Extremely comfortable bed!! The room with name saint Joseph does not have views to the church just in front of the hotel, this might create confusion to the customer who seeks good views and would even spend more from budget for that.

The room was old and outdated but for the location it was above average. The staff was five stars all the way!

The bed and room was clean and maintained well, and the staff were very friendly and welcoming. The only negatives were that there was no hair conditioner, the nearby construction woke us up early in the morning, and that the room had very little space to walk.

In my opinion, the rates this hotel charges are excessive for what they provide. I slept at a hotel with better, cleaner rooms, and a better breakfast buffet, at considerably lower prices. The hotel's rooms and bathrooms might use some updating. On the edges of their bathroom, I could see plastic grout peeling off and dirty corner moldings. Our sleep was also disturbed by an annoying noise that came from the air conditioner that went on and off throughout the night.

Hotel was in an excellent location, the price was very reasonable and the staff was great. There was an unavoidable issue with the room the first night but they arranged for me to go over to a sister hotel and kept me updated on when I could come over and made me feel very welcome in Hanoi, including providing a map with locations to visit while here. In addition they have a little roof patio that has a lovely view of the cathedral in the evening.

The staff at the Minerva are top notch! Everyone was very helpful and welcoming. They arranged transport for our travel to SaPa, and arranged for an early takeaway breakfast. Would definitely stay again when traveling to Old Town Hanoi.

I stayed extra night after eight night stay. I got upgraded to the best room in the property. Very generous and felt humbled. Again, very helpful and friendly staff. Hope comeback again. Thank you

We had the most exceptional stay at Minerva Church Hotel. We would give more stars in our ratings if we would. Our deepest gratitude to Sunny, Tung, Lisa, Thomas, Rory and the rest of the staff whose names we unfortunately did not get. Each and every one of them made us feel welcomed and ensured that our stay everyday was comfortable. The hotel is located on a quieter street of the Old Quarter but close to the St Joseph's Cathedral and walkable to every part of town. The hotel is safe, not noisy with many restaurants, cafes and shops on that street alone. The staff were efficient and worked very, very well as a team - from reception to housekeeping to kitchen. Thank you everyone at Minerva Church Hotel. We are so happy that we chose your hotel for our first trip to Hanoi. Highly recommended place to stay in Hanoi's Old Quarter.

me and my boyfriend were initially very nervous to book any hotels just because we haven’t travelled outside europe and didn’t really know what to expect but this hotel by far set an excellent tone for the start of our trip and set fantastic standards , when we first arrived we were welcomed with super delicious welcome drinks, smiles and the helpful bellboy took our bags off for us (they were huge bags) and carried them up to our room, he would also consistently open the door for us throughout our stay, every single time we would leave or arrive back at the hotel we would be acknloedged very nicely and they were always making sure that our room and their breakfast was always to our liking , the breakfast was yummy , had plenty of fruit, pastries and vietnamese food, along with very good coffee and hot food (banana pancakes are a must) our room would get cleaned everyday and fresh towels etc would be put in our room, the bed was huge and super comfy and they had some english channels on the tv , the wifi was majority of the time great but sometimes went off and on, but it wasn’t ever that bad, also they were so helpful in booking tours even giving us a little discount as well for booking through them!! also we finished our 5 day stay and wanted to go do a tour a little far away for 3 days in which they agreed to keep our big luggage bags in the hotel and store them for free!! all staff were amazing and spoke great english special credits to lisa she went above and beyond

All staff were amazing, so helpful and accomodating, from the minute we booked, until the minute we left the hotel. Beautiful hotel, spacious twin room, complimentary amenities, welcome drink upon arrival. Very good breakfast buffet. Excellant location. Would definately stay here again and will recommend to friends

Thank you for an excellent stay in Hanoi. The hotel is in a great location in the old quarter and the room was kept immaculate throughout our stay. The staff were always very friendly and we really appreciate them helping us check in early when we arrived from an early flight and very tired. Many thanks

Minerva Hotel Hanoi was excellent staff was outstanding courteous kind and helpful. Honestly every staff was so helpful. Hotel is clean with beautiful architecture. Breakfast options were had excellent variety. Hotel staff Ha, Thomas and Lisa were so helpful. When it was raining they provided an umbrella need phone adapter they offered it. Very nice kind service! Had a wonderful experience at Minerva Church Hotel.

The hotel is conveniently located close to Hoan Kiem lake and while you are in the old quarter you are in a quieter section. The real standout are the reception staff, particularly Sunny and Thomas. Nothing is too much trouble for them, they always have a smile and their restaurant recommendations were great! Stayed here 4 times over a 2 week period and would happily go back!

Let me start by saying that the staff was exceptionally kind, friendly and helpful. I enjoyed a good night’s rest. The room climate was appropriate and noise level minimal. The breakfast was amazing with a variety of choices. Must try their Pho! Thanks to Lisa for making us feel special.

Beautiful hotel in a perfect location. We initially booked 2 nights but ended up extended that to 4 nights, (as did another guest we chatted to! 😄). Book the car they offer from the airport. It’s not much different in price compared to the airport taxis and so much nicer for the 45 min journey. Our flight was delayed but they tracked the flights and were there waiting for us when we finally arrived late at night. Perfect location - around the corner from the lake, (which is lovely in the evening and pedestrianised at the weekends). Also only 5-10 min walk to the night markets, beer street, coffee street, train street and other attractions. There is a lovely little temple tucked down a side street very close by too. It was great to just wander and explore this very busy city! Amazing friendly and helpful staff here. Breakfast is great. We all loved the pancakes. We had a double room overlooking the city, which must have had great windows as it wasn’t noisy in the slightest. Our teenage boys had a twin room on the same floor which was also lovely. With only 3 rooms on each of the floors it was ideal for us knowing they were close by. I wouldn’t hesitate to recommend this hotel to anyone visiting Hanoi.

Great location on quieter street close to lake and lower Old Town. Staff were amazing! Breakfast was good. Room was clean and as advertised.

Central location!

Minerva Church Hotel is perfectly situated in Hanoi’s Old Quarter. So many options in every direction: cafes, restaurants, landmarks, Hoan Kiem lake, museums, galleries, theatres, shopping. The breakfast (included with the room booking) is very good: hot made-to-order menu, Western foods, Vietnamese options, fresh juices, yogurts, fruit, salads, breads/pastries and espresso machine. The Metis Spa, located in the Minerva Hotel, is excellent and offers a lot of options for relaxation and therapy. Discounts for the spa services are offered for Hotel guests. Tours and private cars can be booked directly through the front desk staff. Most importantly, the incredible reception staff (Lisa and Sunny) are friendly, attentive, knowledgeable, helpful, hardworking and take great care of guests. Highly recommended!

This hotel is in the best location in the old quarter and ideal as a sight seeing base, clean and friendly staff. I give this 10/10

Beautiful hotel in an excellent central location for exploring HaNoi.

Friendly staff and location is Centre.

It’s an excellent option in Hanoi. The staff is very nice. You can visit many attractions walking from the hotel. The breakfast is very good. The room is small, but comfortable. I recommend it.

・朝食のフォーがとても美味しかった ・場所が大聖堂のすぐ近くで観光で歩くのにはとても便利だった。 ・スタッフの方が皆さんとても親切。私がほとんど英語ができなくて、翻訳アプリを介してコミュニケーションとなったが、親身になって対応してくれた。

Property is located very close to the cathedral and the nearby hoan Kiem lake. Staff are helpful.

Excellent small hotel in the middle of the old quarter of hanoi, great location. Staff were extremely helpful and polite.Breafast was a little limited for a westener and not readily re stocked was my only small criticism. Get down early!

The location is fantastic, walking distance to so many must see spots around Hanoi's Old Quarter, including amazing food options. The room was clean and comfy, the bed was so comfy. The only negative would be the extra high bathtub. There's a step stool to get in but honestly a walk in shower would make more sense. Plus less cleaning for the housekeepers...who were also so nice and sweet The complimentary breakfast had things for both Western and Eastern tastes plus a hot service, ie eggs to order. But honestly the best part about this hotel is at the front desk. Sunny, Lisa and Thomas. They were fantastic, honestly made you feel like they cared. Especially Sunny, from our WhatsApp messaging the day before to confirm arrival times and making sure I had transportation from the airport to having so much info ready for me about things we talked about on WhatsApp that I wanted to do when I checked in, to just chilling with me after running to hit the elevator button to find out how my day went and what I saw and offering suggestions on what to see next I've stayed in a lot of hotels around the world and I've never had someone treat me like we're actually friends. She's an amazing human who, no matter what she's being paid, needs to be making more Please thank her for me and thank you for the great stay

Great location on quieter street close to lake and lower Old Town. Staff were amazing! Breakfast was good. Room was clean and as advertised.

Stay was very short didnt get a chance to see everything or experience a spa treatment there. Place is clean and staff are nice and helpful. Breakfast buffet could have some more options. Also foods should be covered with nets to avoid contamination of insects. Helps to keep things fresh. Room could have some more tea options available, only green tea. Room is quite small but its nice. Some bathroom upgrades would make the hotel event better. I hope to stay again in the future to see if there are improvements.

Hotel cleanliness and condition can be further improve. Limited breakfast menu. Excellent service with great location.

The staff were all amazing. They were caring, helpful and attentive. The rooms were very clean. The breakfast was good, with delicious hot and cold options.

ハウスキーパーも含めスタッフは皆素晴らしく、旧市街を歩くのに便利な場所にあります。 アメニティは十分で朝食もコスパが良く、出来立てのフォーやパンケーキ・玉子料理を提供してくれます。ホテルの評価とは全く関係ありませんが、玉子料理は中までしっかり火が通っているものを召し上がって下さい。前回は私が、今回は同行者が食中毒になりました。 残念だった所は、 ・バスタブと洗面台の位置が高過\u3000\u3000ぎる ・肌寒い日だったがエアコンは冷房の設定しか出来なかった ・1階がインド料理店なので、インド系の団体客が押し寄せてカオス状態(レセプションのスタッフが上手くさばいていたけれど)

Simplesmente adoramos o hotel. A equipe é extremamente simpática e prestativa, sempre disposta a ajudar. A localização é excelente, próxima aos principais pontos turísticos e atrações da cidade. Nosso quarto era espaçoso, muito limpo e extremamente confortável. O café da manhã também merece destaque, com grande variedade de opções e uma cozinha própria de excelente qualidade. O hotel ainda conta com um restaurante próprio, que facilita bastante a estadia. A lavanderia é outro ponto positivo: o serviço é rápido e eficiente, deixando as roupas prontas no mesmo dia quando entregues pela manhã.

The breakfast at Minerva Church was delicious beyond my expectations. The staff is incredibly friendly and helpful. My bed was very comfortable as well.

Let me start by saying that the staff was exceptionally kind, friendly and helpful. I enjoyed a good night’s rest. The room climate was appropriate and noise level minimal. The breakfast was amazing with a variety of choices. Must try their Pho! Thanks to Lisa for making us feel special.