Is parking available at the property?

Self parking is available on-site for a fee of MYR 18 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately MYR 84.24 for adults and MYR 42.12 for children.

Does the property allow pets?

Pets are allowed, with a maximum fee of MYR 180.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in starts at 3:00 PM and check-out is until 12:30 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available; however, specific pricing and arrangements should be confirmed directly with the property.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed directly with the property.

Where is the property located in relation to key landmarks?

The property is centrally located in Kuala Lumpur, just a 5-minute walk from Pavilion Kuala Lumpur and 13 minutes by foot from Berjaya Times Square. It is approximately 1.3 miles from KLCC Park and 1.4 miles from Suria KLCC Shopping Centre.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal. Specific operational hours should be confirmed directly with the property.

What are the policies for guests staying with children?

Children are welcome at the property. There is no charge for children under a certain age, but rollaway beds are available for MYR 230.0 per night.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MYR 230.0 per night. Cribs are not available. Advance request for extra beds is recommended.

Capri by Fraser, Bukit Bintang Hotel in Kuala Lumpur

Average nightly price at Capri by Fraser, Bukit Bintang by month, last 12 months (USD)
Month	Average price
January	US$111
February	US$112
March	US$113
April	US$116
May	US$109
June	US$99
July	US$105
August	US$111
September	US$103
October	US$119
November	US$115
December	US$123

What guests think

Across recent reviews of Capri by Fraser, Bukit Bintang, travellers consistently praise the central, walkable location and friendly staff, while noting modern, spacious rooms; some also mention maintenance hiccups, occasional check in delays, and busy traffic around the hotel.

Many appreciate the rooftop pool, gym, and handy self service laundry. Rooms are frequently described as clean and comfortable, with kitchenettes, though a few guests reported issues like weak air conditioning or faulty fixtures. If location and friendly service matter most, this is a modern, central base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and gym receive frequent praise, with self service laundry and on site parking noted as convenient. Some mention slow elevators or minor frustrations with parking staff.

Related guest reviews

10

Denielle

12 Oct 2023

·

Stayed 10 nights

I found the staff to be very very accommodating on a daily basis, friendly and very caring everything was clean, accessible beautiful pool. We could have done with some Netflix or other movies on the TV but other than that it was perfect for family all couples great view

10

James

15 Aug 2023

·

Stayed 2 nights

My stay at Capri was first class. The room and bed was incredibly comfortable, the staff were all super helpful and very nice.. the pool was great as well. Couldn’t fault anything.

10

Jien-Mae

24 Oct 2024

·

Stayed 1 night

Really nice accommodation Facilities with the gym and the pool were great. 5 min walk to 2 huge shopping centers. Local eateries and other restaurants all walking distance. Bukit Bintang is a very busy area especially with traffic. Be mindful when you need to get out via car.

10

Jeris Ling Yi

25 Jan 2024

·

good location, private parking space but impatient guard assisting. nice room and relax area with some games

10

Jimmy Ewe Kiat

19 Dec 2022

·

Stayed 1 night

Most modern type garage parking - fully automated and hotel staff was present to guide first time users. Worth paying the parking fees. Location is one of the better ones that is near Pavillion shopping mall and eateries (local and mall) readily accessible within a short walk. Very very good hotel.

10

Ka Yan

1 Feb 2023

·

Stayed 2 nights

The hotel is 10 mins walk from the new Pavilion KL shopping centre so very central. There’s parking available at the hotel and at a very reasonable price. The hotel is very clean and very spacious. Staffs were all very friendly. Overall we had a very pleasant stay and will definitely stay here again if we are visiting KL.

10

Mei Chun

3 Jan 2025

·

Stayed 3 nights

Great location within 10 mins’ walk to two MRT stations. Very comfortable bed, modern design in hotel room and spacious bathroom. Rooftop pool with beautiful skyview. Sauna room in the changing room but self-operated, Needed to be preheated for 15-20 mins before use. Will stay there again for next trip.

6

KAORU

10 Feb 2023

·

Stayed 1 night

全般的に清潔で新しく綺麗でした。朝食も美味しかったです。難点は、エレベーターの到着が遅いことです。また、プールの女性用更衣室に、掃除担当だと思うのですが男性スタッフ（少なくともそう見えた）がいて、座って休憩していました。すぐに出ていきましたが、逆に自分が着替えている時だったと思うと嫌な気分でした。しかも謝りもせずだったのと、次の日もそのフロアをうろうろしていましたので、更衣室を使う気になりませんでした。女性更衣室は女性のスタッフに掃除をしてもらいたいです。

10

Laura

21 Apr 2025

·

Stayed 2 nights

Close to all the busy shopping and lights. Great restaurants close by. Had a wonderful rooftop swim in swimming pool and used the handy laundry as we travel light with only small carry on cases. A fabulous stay.

10

Dewan Saquib

11 Jan 2024

·

Stayed 7 nights

I had the Premier Studio, which was well designed and felt a lot more like a studio than a hotel room. Slightly unusual reception location on the 40th floor but otherwise a very nice hotel with an infinity pool.

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AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness is rated highly across many stays, with rooms often described as spotless. There are isolated reports of mold, an unclean bathtub, or pests.

Related guest reviews

8

hiroyoshi

18 Dec 2022

·

Stayed 2 nights

The restaurant for breakfast was so small that I couldn't sit down. The coffee maker stopped working, so I couldn't drink coffee. The room was clean, but the bathtub was not cleaned

10

Trisha Lisa

22 Jun 2025

·

Stayed 3 nights

Nice hotel in good location. Walking distance to nearby shops and restaurants. Hotel is modern, spacious, clean and comfortable. I recommend it.

10

Ye Yin

20 Apr 2023

·

Hotel is clean and new. Location is convenient, just few minutes walk from Bukit Bintang. The staffs are extremely well trained, helpful and friendly!

8

Saul

20 May 2023

·

Stayed 5 nights

Excellent property Reception staff were fantastic. Pool area was great. Only complaint is housekeeping The room and bathroom was not cleaned properly.The shower area was already showing mold.Hand towels were only provided on the first day.Coffee and tea were not replaced and very small quantities.Bed linen was not changed throughout our 5 day stay. Everything else was great.

10

Yui

27 Jul 2023

·

Stayed 3 nights

The room is new, clean and tidy. The location is very good. It is near a lot of shopping malls, such as Pavilion. I can even walk to KLCC.

10

Janell

9 Jan 2026

·

Stayed 1 night

good clean room and near Bukit Bingtang

10

Philip

24 Mar 2024

·

Stayed 2 nights

Great find. We had a lovely few days here en route to Australia. Staff were amazing and nothing was too much trouble. Breakfast was lovely, bed was comfortable and everything was spotlessly clean. Also it was reasonable for a city hotel.

10

Oliver M.

19 Feb 2026

·

Stayed 3 nights

Room was very clean and totally updated.Only problem is, the air-conditioning is not working.

2

Michael

30 Dec 2023

·

Stayed 4 nights

My recent experience at Capri by Fraser Bukit Bintang was nothing short of a nightmare. The premium room I booked was infested with mosquitoes, originating from the shower drain, forcing me to cover it with disinfectant wipes. The toilet had a repulsive issue of its contents resurfacing post-flush, creating an unsanitary and unbearable environment. The air conditioning was dysfunctional throughout my week-long stay, making the heat nearly intolerable. Despite reporting these problems, the maintenance staff insisted they were "normal" issues, displaying a dismissive attitude. Upon informing the manager, an Asian lady with glasses and short hair, about the myriad of issues, she responded with a nonchalant "ugh, okay," showing a complete lack of concern. To make matters worse, when I needed an urgent extension, they refused any discount, displaying a shocking lack of empathy. This experience has left me questioning the authenticity of positive reviews. I strongly caution potential guests to reconsider staying at Capri by Fraser Bukit Bintang, as the conditions and customer service are far below acceptable standards.

10

B

31 Jan 2026

·

Stayed 5 nights

Clean room and great breakfast

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious and comfortable, many with kitchenettes. Some reported maintenance issues such as weak air conditioning, cold showers, broken fixtures or poor views.

Related guest reviews

10

Hasliza

31 Oct 2024

·

Stayed 3 nights

Overall a great experience staying here. Staff were very helpful and friendly particularly those at front desk, Conceirge and breakfast restaurant “The Den”. Room had a modern decor with microwave, sink and mini fridge. Water is filtered from a small tap at the sink, no bottled water is provided so bring your own flask/ empty water bottle and refill it here. Walking distances to popular malls - super short walk to TRX (recommend by a front desk staff) and a stone’s throw away from Pavillion. The road in front of the hotel is busy but not as busy as the one outside Pavilion, constantly full of people and traffic jam. If you chose to come by coach, you may alight at Tribeca Suites opposite Capri. Super happy with my stay here and couldn’t recommend enough. Also I appreciate very much the staff decorated the bed with balloons and towel “cake” for my birthday. Also on Deepavali, staff wore Indian costumes to celebrate one of the country’s celebrations- how awesome!

2

WARREN

9 Mar 2025

·

Stayed 2 nights

So due view is a view of a piece of wall They should not sell this kind of room. Check out staff could not communicate properly Would not stay in this kind of hotel anymore. There are better hotels around the same area.

10

Ka Chung

12 Mar 2024

·

Stayed 2 nights

Room is clean and spacious. Good quality toiletries. Nice pool view. Swimming pool is a saltwater one, which I like a lot (though not preferable for everyone).

10

Karen

16 Nov 2025

·

Stayed 2 nights

Spacious room, excellent location

4

Hiroshi

4 Aug 2023

·

Stayed 3 nights

Even if I said to staffs second times, the water for shower was still cold and did not solve the problem.

10

Fraser

16 Mar 2025

·

Stayed 6 nights

The concierge staff were terrific. Very helpful and always there to help. The room was large with a big bathroom and nice size little kitchen. Minimal utensils which is not a problem but limits what you can do. The location is terrific near the Pavilion centre and Monorail and Subway trains. Using grab is essential in Kuala Lumpur and very well priced. The laundry facility is great cheap and very easy to use. I found the staff at the reception rather cold and not interested in conversation before the very basics. If anything they could care a bit more about their clients in my opinion.

10

Win

24 Apr 2024

·

Stayed 2 nights

There is a drinkable water tap in the kitchen. Our room is clean and spacious. It provides kitchen utensils even a knife, scissors and tea towels.

10

Jonathan

9 Jul 2025

·

Stayed 2 nights

Everything is good except for the broken shower head

10

Oliver M.

19 Feb 2026

·

Stayed 3 nights

Room was very clean and totally updated.Only problem is, the air-conditioning is not working.

10

Dewan Saquib

11 Jan 2024

·

Stayed 7 nights

I had the Premier Studio, which was well designed and felt a lot more like a studio than a hotel room. Slightly unusual reception location on the 40th floor but otherwise a very nice hotel with an infinity pool.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised for being friendly, helpful and professional, especially concierge and front desk teams. Occasional complaints mention slow check in, miscommunication or unsatisfactory handling of problems.

Related guest reviews

10

Chuan

6 Jun 2023

·

Stayed 3 nights

Everything was fantastic, from its location to the cleanliness, the design and comfort etc. The only downside is the longthy time to wait for check-in. We had to wait for almost 30min for our turn to check-in despite a non-peak period at 7pm.

10

YiWen Lyndy

7 Oct 2025

·

Stayed 6 nights

Staff are very friendly and helpful

10

Hasliza

14 Jan 2025

·

Stayed 3 nights

2nd time staying here within 3 months. This time round, I was able to bring my elderly mom along. Shoutout to the Conceirge team - awesome performance throughout my trip - always so friendly and welcoming. Same goes for the security team always willing to lend a helping hand toward my mom. I’d like to also compliment an Indian lady from the reception team who was so warm and friendly, as well as the team from the Den - despite the breakfast hours being so busy, they are always efficient. I opted for the larger executive studio this time round. I wouldn’t as much say I was unhappy - just some minor details that can be improved - the hairdryer was missing from the room (it got sorted out after I called the service desk - so efficient and fast). Not sure if the socket in the bathroom worked though ; it was ok one minute and stopped working the next, so I kinda got a shock when the hairdryer stopped working half way. Overall I’m happy with my stay here as it was so walkable to major malls. Traffic outside the hotel was busy as always but still not as bad as the one outside Pavilion mall, so getting a Grab ride was a breeze. Highly recommended.

10

Yalini

19 Feb 2023

·

Stayed 1 night

One of the best hotels I've stayed in. The service I received from the moment I arrived until I left was exceptional. Reception, the concierge services, everyone was so thoughtful and helpful. The rooms are really modern, clean and have everything you need. The den had a bar, a jukebox, instruments and plenty of space to hang out. The infinity pool was lovely and they also had very clean washer/dryers. Location is good, walkable to all the nice malls, the park and Petronas towers (if you can handle walking in the heat!). This hotel exceeded all my expectations.

10

Erwan

14 Aug 2024

·

Stayed 4 nights

Stayed here twice. Love the warmth and service by the staff. Shout out to Faris - excellent consistent service.

10

Michael

16 Oct 2024

·

Stayed 2 nights

Staff in particular were all excellent, I was very impressed by their courteous and professional approach.

4

Ezaaz

11 Dec 2023

·

Stayed 1 night

The hotel needs to update the pictures they show online because we booked a room on exedia and the pictures of the room showed it had a Queen bed. But upon checkin, we were given two double beds. We told the attendent upon checkin but we were told that we can simply "join the two beds' ourselves.

10

James

9 Feb 2026

·

Stayed 4 nights

everything great. Staff were the nicest ive ever seen

2

Michael

30 Dec 2023

·

Stayed 4 nights

My recent experience at Capri by Fraser Bukit Bintang was nothing short of a nightmare. The premium room I booked was infested with mosquitoes, originating from the shower drain, forcing me to cover it with disinfectant wipes. The toilet had a repulsive issue of its contents resurfacing post-flush, creating an unsanitary and unbearable environment. The air conditioning was dysfunctional throughout my week-long stay, making the heat nearly intolerable. Despite reporting these problems, the maintenance staff insisted they were "normal" issues, displaying a dismissive attitude. Upon informing the manager, an Asian lady with glasses and short hair, about the myriad of issues, she responded with a nonchalant "ugh, okay," showing a complete lack of concern. To make matters worse, when I needed an urgent extension, they refused any discount, displaying a shocking lack of empathy. This experience has left me questioning the authenticity of positive reviews. I strongly caution potential guests to reconsider staying at Capri by Fraser Bukit Bintang, as the conditions and customer service are far below acceptable standards.

10

Penny

21 Sept 2023

·

Stayed 1 night

I only spent one night here so too bad I didn’t get to experience most of the amenities. However the room felt so comfortable, clean and welcoming the moment I stepped in. The only issue to raise is that the cleaner came into my room unannounced due to bad communications on the hotel’s end (she thought the room needed cleaning) so in future the cleaners should knock or ring for privacy reasons just incase, but she was very apologetic. The breakfast was good but relatively expensive so not sure if worth it. Overall still an enjoyable stay.

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AI-generated summary based on recent guest reviews

Location

Excellent central location, walkable to Pavilion, Bukit Bintang and transit. Several reviews note heavy traffic in the area, and one mentioned nearby construction affecting the walk.

Related guest reviews

10

Hasliza

31 Oct 2024

·

Stayed 3 nights

Overall a great experience staying here. Staff were very helpful and friendly particularly those at front desk, Conceirge and breakfast restaurant “The Den”. Room had a modern decor with microwave, sink and mini fridge. Water is filtered from a small tap at the sink, no bottled water is provided so bring your own flask/ empty water bottle and refill it here. Walking distances to popular malls - super short walk to TRX (recommend by a front desk staff) and a stone’s throw away from Pavillion. The road in front of the hotel is busy but not as busy as the one outside Pavilion, constantly full of people and traffic jam. If you chose to come by coach, you may alight at Tribeca Suites opposite Capri. Super happy with my stay here and couldn’t recommend enough. Also I appreciate very much the staff decorated the bed with balloons and towel “cake” for my birthday. Also on Deepavali, staff wore Indian costumes to celebrate one of the country’s celebrations- how awesome!

8

Jeremy

19 Feb 2024

·

Stayed 2 nights

Clean, well maintained rooms. Great location and easily walkable to Pavilion and TRX.

10

Natasha

25 Feb 2023

·

Stayed 4 nights

Great central bukit bintang location! Walking distance to pavilion, great for solo female traveling! Jalan alor hawker stalls close by as well! Room service was prompt too

10

Jien-Mae

24 Oct 2024

·

Stayed 1 night

Really nice accommodation Facilities with the gym and the pool were great. 5 min walk to 2 huge shopping centers. Local eateries and other restaurants all walking distance. Bukit Bintang is a very busy area especially with traffic. Be mindful when you need to get out via car.

10

Ka Yan

1 Feb 2023

·

Stayed 2 nights

The hotel is 10 mins walk from the new Pavilion KL shopping centre so very central. There’s parking available at the hotel and at a very reasonable price. The hotel is very clean and very spacious. Staffs were all very friendly. Overall we had a very pleasant stay and will definitely stay here again if we are visiting KL.

10

Mei Chun

3 Jan 2025

·

Stayed 3 nights

Great location within 10 mins’ walk to two MRT stations. Very comfortable bed, modern design in hotel room and spacious bathroom. Rooftop pool with beautiful skyview. Sauna room in the changing room but self-operated, Needed to be preheated for 15-20 mins before use. Will stay there again for next trip.

10

Yui

27 Jul 2023

·

Stayed 3 nights

The room is new, clean and tidy. The location is very good. It is near a lot of shopping malls, such as Pavilion. I can even walk to KLCC.

10

benjamin

15 Mar 2024

·

Stayed 3 nights

Great location within a 7 minute walk of Metro station. Clean, well appointed rooms.

10

Eileen

25 Aug 2024

·

Stayed 1 night

Fantastic location, walkable to the main malls with some good food nearby. Recommended stay.

10

Clement

20 Aug 2025

·

Stayed 3 nights

This hotel is near enough the Bukit Bintang shopping areas to walk, but far enough that it doesn’t feel so hectic. Ongoing construction around the hotel though make the walk to Pavilion and Lot 10 a little difficult but nothing too bad. Peak hour traffic in the area though has intensified in the last few years, so expect jams coming to and leaving the hotel.

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AI-generated summary based on recent guest reviews

Dining

Many enjoyed breakfast and service at The Den, and some reported prompt room service. Others found breakfast pricey or limited, with occasional crowding or coffee machine issues.

Related guest reviews

8

hiroyoshi

18 Dec 2022

·

Stayed 2 nights

The restaurant for breakfast was so small that I couldn't sit down. The coffee maker stopped working, so I couldn't drink coffee. The room was clean, but the bathtub was not cleaned

6

Kamil

4 Jul 2022

·

Stayed 2 nights

Personnel pas très souriant et petit déjeuner pauvre si non chambre ok

10

Natasha

25 Feb 2023

·

Stayed 4 nights

Great central bukit bintang location! Walking distance to pavilion, great for solo female traveling! Jalan alor hawker stalls close by as well! Room service was prompt too

10

Foo

12 Dec 2022

·

Stayed 2 nights

Nice hotel n the room is spacious. Friendly staff at front desk was awesome n helpful. But breakfast is not up to 4 stars hotel requirements, need to improve for the better.

10

Pelle

2 Mar 2024

·

Stayed 5 nights

really good hotel and good service. the only thing that I didn't like was that there was no variety at breakfast

10

Yalini

19 Feb 2023

·

Stayed 1 night

One of the best hotels I've stayed in. The service I received from the moment I arrived until I left was exceptional. Reception, the concierge services, everyone was so thoughtful and helpful. The rooms are really modern, clean and have everything you need. The den had a bar, a jukebox, instruments and plenty of space to hang out. The infinity pool was lovely and they also had very clean washer/dryers. Location is good, walkable to all the nice malls, the park and Petronas towers (if you can handle walking in the heat!). This hotel exceeded all my expectations.

10

Philip

24 Mar 2024

·

Stayed 2 nights

Great find. We had a lovely few days here en route to Australia. Staff were amazing and nothing was too much trouble. Breakfast was lovely, bed was comfortable and everything was spotlessly clean. Also it was reasonable for a city hotel.

10

Penny

21 Sept 2023

·

Stayed 1 night

I only spent one night here so too bad I didn’t get to experience most of the amenities. However the room felt so comfortable, clean and welcoming the moment I stepped in. The only issue to raise is that the cleaner came into my room unannounced due to bad communications on the hotel’s end (she thought the room needed cleaning) so in future the cleaners should knock or ring for privacy reasons just incase, but she was very apologetic. The breakfast was good but relatively expensive so not sure if worth it. Overall still an enjoyable stay.

10

Selamat bin Ahmat

26 May 2023

·

Stayed 2 nights

I had an early check in and complementary late check-out. That was lovely. Everything was excellent. Staff are lovely & friendly. I just wish they have an egg station for breakfast but it alright. Breakfast spread is more than enough. Outside and around the property there is no nearby convenience stores. But walk to pavilion & bukit bintang is abt 5mins. Overall, a rested stay & wonderful experience! Keep up the excellent work capri.

10

B

31 Jan 2026

·

Stayed 5 nights

Clean room and great breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $117	17 $106
18 $92	19 $95	20 $95	21 $94	22 $91	23 $93	24 $92
25 $80	26 $84	27 $84	28 $83	29 $83	30 $95	31 $92

Su	Mo	Tu	We	Th	Fr	Sa
1 $94	2 $93	3 $95	4 $105	5 $104	6 $114	7 $113
8 $95	9 $107	10 $93	11 $102	12 $100	13 $97	14 $107
15 $104	16 $97	17 $102	18 $104	19 $100	20 $121	21 $107
22 $88	23 $97	24 $99	25 $93	26 $107	27 $106	28 $109
29 $97	30 $92

Capri by Fraser, Bukit Bintang

Prices for Capri by Fraser, Bukit Bintang

Monthly average prices

About this property

Location

Room options

Executive Room, 1 Bedroom

Deluxe Studio, 2 Twin Beds

Premier Studio

Executive Twin Room, 2 Twin Beds

Deluxe Studio, 1 King Bed

Executive Studio, 1 King Bed

Premier Room, 1 Bedroom

Guest reviews of Capri by Fraser, Bukit Bintang

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Capri by Fraser, Bukit Bintang

Considering this hotel for your Kuala Lumpur trip?

Prices for upcoming dates