Sultan Suleyman Palace Hotel & Spa

Very walkable to Sophia Hagia & Topkapi. Location was very quaint in old part of town. Free breakfast. We took advantage of the Spa on premises which was marvelous. Staff was helpful.

Excellent location, clean facilities and friendly staff. Access to a spa in the hotel with good prices.

the Hamam was really good and well priced. Lots of restaurants around. Would stay again.

Ein sehr zuvorkommendes, hilfsbereites Personal. Ist eine der wenigen Hotels, wo man die Gastfreundlichkeit sehr gut verspürt. Auch zu empfehlen ist der SPA. Wer dort ist, sollte die Angebote unbedingt berücksichtigen!

the room does not correspond to the photo shown on the website. In the photo shown on the website, the room is large and comfortable. however, it is small and uncomfortable. the room was dirty, we stayed in room 111, it is in a building outside the hotel. We stayed on the top floor, lots of stairs to climb with suitcases, no elevator. the bed linen and towels were dirty.

The annexe part of hotel is not fit for purpose. Be careful. 1st night we put in a basement room next to the buildings boiler room.So very noisy-diffvult night to sleep. I booked a room with a city view. We looked up to car wheel arches from our very small wiindow.towels paper thin and duvet was a double put on a queen. 2nd night put in a room on 1st floor right next to the front door of building. The door is not insulated- each entry and exit was loud and noisy. And we heard each time upstsirs room flushed their toilet or used their shower. No chairs in the room to sit.No spoons to use to make hot drinks but after looking inside kettle it wasn't worth it. No fire exit information in room and right outside the annexe building cars tightly squeezed up close which makes entry and exit to annexe building diffcult and a risk if needed to leave building. The hotel recommended a dinner cruise using a leaflet which they had it was NOT what we got when we turned up to boat. I felt we were misled The positives was the perfect location for the 3 day city visit-walking distance to The Basilica Cistern, Hagia Sophia,Blue mosque,Grand Bazaar and Topkapi Palace. The amazing food and the friendliness of the people for that i was grateful. I wish I had stayed in the main hotel i persumed the annexe building would have been similiar. Istanbul experience was still amazing.The accomadtion and cruise were disappointing. The hotel gifted us a table cloth each-thank you.

The staff can help you with everything and they have great hamam.

Can't comment on the typical hotel room because we booked an Annex room which is located 100 meters from the main building. That room was rather small, which we were aware of. We weren't ready, though, for a room so close to the Annex' main entry door. Very noisy. Breakfast, served (not buffet) in the restaurant outside hotel, was very eclectic and satisfying.

My family and I really enjoyed our stay at this hotel and the staff could not be more accommodating, they go out of their way to help you with anything you need and make your stay as comfortable & enjoyable as possible, especially Ali at the front desk. The hotel is Close to major attractions and Tramway. The spa was amazing. Make sure you don’t miss it, you will get a discount if you are a hotel resident. Breakfast was very good with generous portions. I highly recommend this hotel. I will happily be back next time I visit Istanbul.

Staff was great, highly professional nice, polite and supportive. This hotel got two or more buildings, rooms are clean, washroom small but clean. Man building is on the main road and is quite easy approach. But the other building are in the street line 1 minute walk, small street of car is parked that mean difficult to pass by. And there is no lift. Breakfast is amazing. Overall I can come and stay again if I get room in main building. ☺️

La propreté de la chambre était impeccable, tout était organisé et bien préparé, je reviendrais sans hésiter

The hotel facility is really well taken care of. However ouf room was extremely small and the bed had hairs when we opened it, which is not great.

Room cleaning was performed every day with a high level of cleaning. Breakfast is a great choice of everything served in a nice small restaurant across the hotel

Nous avons été accueillis par un personnel de réception très chaleureux et serviable, ce qui a contribué à une expérience initiale positive. Cependant, dès notre arrivée dans la chambre, nous avons été déçus par le niveau de propreté. Des poils sur le lit et des cheveux sur les murs de la salle de bain qui sont restés pendant deux jours ont nécessité notre intervention pour nettoyer. De plus, l'attitude de la femme de chambre laissait à désirer, avec un accueil limite. L'emplacement de l'annexe dans une petite ruelle sombre a également été un point négatif. En résumé, bien que le personnel de réception ait été accueillant, l'expérience globale a été entachée par des problèmes de propreté et d'attitude du personnel.

Das Housekeeping-Team hinterließ mein Zimmer immer frisch und aufgeräumt

Absolutely disgusting on arrival, introduced ourselves showed booking got told that we won’t be able to sleep in the room that was booked, when asked why stated it was not ready, which is utterly disgusting as we had it booked way in advance. Stated that we will be in a triple room and that they will put a single bed in the room for us. On arrival to the bedroom, absolutely atrocious, I don’t know where to start whilst writing this very poor review, the beds were not made properly, very tight space, the bed my pregnant sister in law as she sat it literally broke, the mattress fell, there was spider webs under the bed and on the side of the tables , the mirror had so much dust. And the bathroom very disgusting not clean, feaces on the toilet, very dusty and absolutely disgusting. No recommendations for this hotel for anyone to stay. Reported all this to management and nothing was done. Same night had to leave hotel as we couldn’t bare a minute to stand there.

the room does not correspond to the photo shown on the website. In the photo shown on the website, the room is large and comfortable. however, it is small and uncomfortable. the room was dirty, we stayed in room 111, it is in a building outside the hotel. We stayed on the top floor, lots of stairs to climb with suitcases, no elevator. the bed linen and towels were dirty.

Nice and clean. hotel, well located for the main attractions, about 10 minutes walk. Many restaurants nearby

Really clean and comfortable, the staff was always very helpful and gave us great tips on fun activities in the city and how to get around.

This was my first time staying here, and I was impressed by the cleanliness. The photos online reflect the actual room well

The rooms are small, very small, especially when you are traveling with large suitcases. Difficult to find space in the room to open them. Although we booked a three bedroom room for our stay, I was very surprised to see the size of the room. Pictures were misleading. However, after talking to the front desk, we were able to receive a slightly bigger room the next day. Front desk manager Arkan was phenomenal. He provided excellent insight into the area, how to get around, recommended tours, and helped with any request. He made our stay very pleasant! Location was excellent, only a few minutes walk to the main attractions and to the tramway.

Personale gentile e disponibile, ma stanze molto piccole, come piccolo e’ il bagno. Buona la posizione molto centrale.

We had a great stay but our room (108) was way too small. It was difficult to get in the bed. Packing our suitcase was difficult, there was no space left. The room of our friends (104) was much bigger but wasn’t cleaned during our stay. Our small was very clean.

Staff was very nice. Breakfast was great. Room was very very tiny. Just enough room for queen bed. Door only locked from inside, could not lock once we left the room. We could hear everyone coming, going and speaking outside door. Location was great, only a few minutes away from tourist attractions.

Personale gentile e disponibile. Stanza e bagno molto piccoli. Buona la posizione, molto centrale.

To say the rooms are compact is an understatement. We felt we were in a crewship. Barely room to walk around the bed and a bathroom so tiny we had to open the door all the way and walk in to have room to close the door. The staff was the best part of this hotel; always helpful a d attentive. Also location since we were able to walk to several places of interest within 15 minutes

The annexe part of hotel is not fit for purpose. Be careful. 1st night we put in a basement room next to the buildings boiler room.So very noisy-diffvult night to sleep. I booked a room with a city view. We looked up to car wheel arches from our very small wiindow.towels paper thin and duvet was a double put on a queen. 2nd night put in a room on 1st floor right next to the front door of building. The door is not insulated- each entry and exit was loud and noisy. And we heard each time upstsirs room flushed their toilet or used their shower. No chairs in the room to sit.No spoons to use to make hot drinks but after looking inside kettle it wasn't worth it. No fire exit information in room and right outside the annexe building cars tightly squeezed up close which makes entry and exit to annexe building diffcult and a risk if needed to leave building. The hotel recommended a dinner cruise using a leaflet which they had it was NOT what we got when we turned up to boat. I felt we were misled The positives was the perfect location for the 3 day city visit-walking distance to The Basilica Cistern, Hagia Sophia,Blue mosque,Grand Bazaar and Topkapi Palace. The amazing food and the friendliness of the people for that i was grateful. I wish I had stayed in the main hotel i persumed the annexe building would have been similiar. Istanbul experience was still amazing.The accomadtion and cruise were disappointing. The hotel gifted us a table cloth each-thank you.

Stayed for three nights. Staff are as good as you could hope - they go out of their way to accomodate you. Room was, unfortunately, microscopic, and adjoining the building next door...which was undergoing renos (jackhammering and grinding) past 9 pm when we just wanted to sleep. Hotel proximity to attractions is great, but it is on a busy side-street with a blind corner (look out when you exit the front door). Breakfast was WAAAY over the top. So much food. Please note that the breakfast is in a restaurant across the street (keep your head on a swivel).

Can't comment on the typical hotel room because we booked an Annex room which is located 100 meters from the main building. That room was rather small, which we were aware of. We weren't ready, though, for a room so close to the Annex' main entry door. Very noisy. Breakfast, served (not buffet) in the restaurant outside hotel, was very eclectic and satisfying.

Staff was great, highly professional nice, polite and supportive. This hotel got two or more buildings, rooms are clean, washroom small but clean. Man building is on the main road and is quite easy approach. But the other building are in the street line 1 minute walk, small street of car is parked that mean difficult to pass by. And there is no lift. Breakfast is amazing. Overall I can come and stay again if I get room in main building. ☺️

Deveria ser dito que o café da Manhã é servido no restaurante em frente ao hotel. E por ser membro silver eu teria direito a um serviço spa e ninguém me ofereceu isso. E seria pra cada pessoa um serviço gratuito

The property was very clean and the staff were very friendly and helpful. They helped us with planning our day and guiding us on how to use the transport system they were always happy to help us.

This hotel was fantastic. We really enjoyed our stay. The staff made the stay even better, such friendly people. When we come to Istanbul again in the future I definitely will be staying here again. Amenities were great, walking distance from local foodshops and tourist attractions. Some fantastic souvenir shops. The hamam and massage experience was great and we highly recommend it. Notable mentions to Ali and the rest of the staff. 5 star staff!!! God Bless!!

Nice welcome from the lovely staff when I arrived very late Location was great

They help us to Organise city tours and airport transfer, it was very helpfull to explore and discover the city.

I can’t say enough about how much we appreciated the staff at this hotel. Even before we got there they were helpful in setting up transfers from the airport. When we walked in the door they were serving us tea and making sure we were comfortable. This hotel and staff brought a cake to our room on my birthday. I was so surprised. The morning breakfasts were more food than you can eat. We can’t say enough good things about this hotel

In the room the air was broken , and im reported to the staff at front desk to fix and don't do it nothing, let me with out air conditioner until the night before we check out, room very hot, no ice in the Hotel.

Excellent hospitality, very helpful staff

Hotel staff was very helpfull and nice. They help us with nice room and good tour organisations. They also provade us city map and give all informations. There is also Airport transfe which is very easy to arrive hotel. Thank you so much for good memories all your help. We reccomend this hotel to everyone.

Nice hotel with very helpful staff. Really enjoyed our stay!

Great staff and central location

This hotel has a great location for major tourist attractions in the old town of Istanbul. The hotel staff is very nice and friendly and you feel welcome there.

Hotel very well located near the main tourist attractions and shops.

La ubicación del hotel es perfecta, a solo unos minutos del centro de la ciudad y con muchos lugares bonitos cerca para explorar

Good location, unless walking is a problem(hilly). Near the famous attractions in the old city, lots of restaurants but a more expensive area obviously because of the tourists. You also get harassed quite a lot in the area by vendors desperate for you to spend some money. Room was as described, good shower, decent bed and good pillows. Air conditioning worked well, tea and coffee facilities were a bonus. Stay didn't start well with lots of hairs on the bedding. However service and help were great. All issues were resolved, staff were friendly throughout and made you feel welcome and ultimately we enjoyed our stay. For a 3 star hotel we were satisfied. Breakfast was plentiful and staff were happy to make omelettes for you. I would say however for a longer stay you could do with a little more variety as it soon became a bit repetitive. Lot's of cats everywhere and very popular in Istanbul so be wary if you don't like them although I do. Very good stay overall.

Staff was very nice. Breakfast was great. Room was very very tiny. Just enough room for queen bed. Door only locked from inside, could not lock once we left the room. We could hear everyone coming, going and speaking outside door. Location was great, only a few minutes away from tourist attractions.

Good location , near to Blue mosque, Hagia sophia and Topkapi Palace.

Great location

Perfect location. Clean room with a great view. Friendly staff

The location is excellent, a short distance from Sultanahmet Square

Breakfast was filling and delightful. Will be back!

Everything from photos is the same like in reality. Everything was very clean, staff was very competent, we got all answers that we needed. Breakfast was amazing in the near restaurant.

Breakfast in nearby restaurant was excellent,

The location and breakfast were beautiful.

Good location, unless walking is a problem(hilly). Near the famous attractions in the old city, lots of restaurants but a more expensive area obviously because of the tourists. You also get harassed quite a lot in the area by vendors desperate for you to spend some money. Room was as described, good shower, decent bed and good pillows. Air conditioning worked well, tea and coffee facilities were a bonus. Stay didn't start well with lots of hairs on the bedding. However service and help were great. All issues were resolved, staff were friendly throughout and made you feel welcome and ultimately we enjoyed our stay. For a 3 star hotel we were satisfied. Breakfast was plentiful and staff were happy to make omelettes for you. I would say however for a longer stay you could do with a little more variety as it soon became a bit repetitive. Lot's of cats everywhere and very popular in Istanbul so be wary if you don't like them although I do. Very good stay overall.

Reservé a última hora, pero me sorprendió gratamente. La cama era cómoda y el desayuno fue satisfactorio

Room cleaning was performed every day with a high level of cleaning. Breakfast is a great choice of everything served in a nice small restaurant across the hotel

Everything was perfect. Breakfast staff cleaning and the location ..

The breakfast options were diverse, and the staff made sure everything was stocked. Overall, a pleasant experience

Chambre trop étroite, côté rue trop bruyant et l’ensemble de l’hôtel est mal insonorisé, salle de bain trop petite ne convient pas à une personne en surpoids par exemple…de plus le petit déjeuner pris à l’extérieur est immangeable !!!