A11 HOTEL Exclusive

The room was terrible, the curtains are out of the rail . When you open the window you see a dirty dusty fire escape staircase 10 cm away from the window, which supposed to be a balcony. I reserved a deluxe twin room with a balcony. They gave us the horrible room with a view of fire escape staircase. They refused to change the room, they refused to cancel my reservation I found another hotel, did not stay in this hotel and pay for a whole week.

Difficult to get the air conditioner to work but the hotel staff came up to the room and fixed it

Hotel location is special and view from balkony to baghdad street is spectacular. Meanwhile hrooms are small and not well equipted.

Very good welcome We arrived very early and they gave us the available room immediately without any extra charge

This is a boutique hotel on Bagdat street, in the heart of the high-end retail and business district on the Asian side of Istanbul. The rooms are small, but comfortable, more suitable for business travel, or short-term stays. The staff was polite, and helpful, with a nice lobby area, and cafe, off to the side. The heater/air conditioner was noisy, and I needed to turn it off to get a restful sleep. If they were able to solve this issue, I would have given a higher score. Elevator is small, but stairway is off to the side and easy to walk if desired. It is easy to walk the main street, Starbucks is one block away, along with many other local coffee shops and restaurants.