Cozy Mountain Retreat, Wi-Fi, decks, easy parking

The property location is great. The property was not clean upon arrival (dirty sheets and covers, hair on floor, trash under beds), heater does not blow heat to downstairs bedrooms, upstairs bath tub does not run hot water, bottom bath drains water very slow, countertop knobs do not all work (was not able to turn heat off easily on range), kitchen sink knob detaches at use, no extra linens or blankets, no DVDs to use with DVD player (vhs for use) and no remote for DVD player. The house needs a lot of TLC (older furniture with tears, missing bolts and wood not attached). Unable to get support for issues listed from local property manager.

Love the house and had great weekend with family. Football playoff weekend so husband and son on law upset. The website needs updating. I called and told no firewood provided then received email from Vacasa sayimg yes firewood included. These items and repair window blinds.