Name: Comfort Inn Altoona-Des Moines
Address: 2023 Adventureland Drive, Altoona, Iowa, United States of America, Altoona, Iowa, US
Price range: US$75–US$167 per night
Rating: 8.35

What guests think

At Comfort Inn Altoona-Des Moines, travelers consistently highlight a convenient location near I-80, Prairie Meadows, and Adventureland, generally clean, comfortable stays, and friendly staff, alongside recurring frustrations with an often-closed pool and occasional service or maintenance hiccups.

Breakfast is commonly rated good, though a few note early cutoff times or uneven quality. Several guests mention very firm mattresses and occasional dated finishes, while some rooms are more spacious or quieter than others. A number of reviews also report delayed check-in or limited staffing at busy times. Overall, expect a convenient base with solid basics and occasional operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is frequently closed, often without prior notice, and some guests were sent to a neighboring hotel to swim; when open, it’s described as small and aging. Parking is ample and well lit.

Related guest reviews

8

Marie

14 Apr 2024

·

Stayed 2 nights

The only complaint that I have is that our pool was closed for maintenance not once did it state that online and no one said anything to us when we checked in. We had to find out on our own after we had already gotten dressed to go swimming and walked down to the pool and there was a sign That closed for maintenance

8

Kristine

1 Jul 2024

·

Stayed 2 nights

Pool was not in service and there was no notice ahead of time.

4

Michael

6 Jul 2025

·

Stayed 1 night

I didn't like that the pool was out of service. They sent me to the Super 8 to swim. If I had wanted to swim at the Super 8 pool I would have booked our stay there and saved $50.

4

Tiffany

23 Jul 2025

·

Stayed 2 nights

This property is very poor. The pool isn’t working, the treadmill broke, the staff was unfriendly, one of our beds was broken. Not a nice hotel.

8

Debbie

11 Mar 2025

·

Stayed 4 nights

Rooms were very clean, spacious and comfy bed. Breakfast buffet was great. Would have given a 5 but pool was closed without prior notification.

10

Wendy

24 Mar 2023

·

Stayed 2 nights

Nice place for a stay. Clean and quiet, good location. Friendly staff. Be mindful the pool has been under renovation or something. Overall very good & would stay again.

8

Jennifer

29 Jun 2024

·

Stayed 2 nights

When we arrived at the hotel we noticed several people in bathing suits walking in the parking lot. At check in no one told us the pool was out of service until I asked. They were allowing guests to walk to neighboring hotel to use their pool. The pool was heavily chlorinated and had tons of people in it from both hotels. When I inquired about the pool at our hotel the manager said it wasnt their fault that the levels were not safe to swim. I received a very rude email from management. Other than the pool the hotel was good. Breakfast was lacking. Rooms were comfortable.

10

Tamee

25 May 2023

·

Stayed 1 night

Comfortable beds, clean, easy check-in, plenty of parking. Close to the casino, food, and theater.

10

Caesar

4 Aug 2023

·

Stayed 5 nights

Staff was really nice and friendly and lots of parking in a safe lit area.

8

William

5 May 2025

·

Stayed 2 nights

The pool was closed and it was never posted online or at the desk. I found out when I went to use it.

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Cleanliness

Rooms and common areas are often praised as very clean. A few reviews report issues such as mold or odors and occasional missed spots.

Related guest reviews

4

Heather

2 Mar 2025

·

Stayed 1 night

Upon checking in at 3:00, our room was not ready. We were on a time schedule because our son was shooting at State Archery at 4:30. We had to wait 20 minutes and that put us off schedule. We were late for our Archery check in time. Also, there was a dried up contact lens on the bathroom floor.

10

Jessica

24 Jun 2025

·

Stayed 1 night

One night stay passing through town. Hotel was clean and the room was just right. We’ve stayed here before and will definitely stay again when passing through.

6

McKayla

23 Feb 2025

·

Stayed 1 night

When we got to the hotel there were no carts at the front door so we had to haul all of our stuff in (5 people) without. Got to the desk and rang the bell. No one came for ~5 minutes. Tried to use AAA for a discount but was denied because the booking was made through a third party. Finally got our keys and to our room. Looked clean and modern. Changed into swimsuits only to be told the pool is closed and has been for quite some time. Luckily for our kids, they called the hotel next door, & they allowed us to go over to swim. When getting ready for bed I went to adjust the heat in the room only to realize there was black mold in the vents of the unit and on the curtains above. Breakfast the next morning was decent. Normal continental breakfast but one of the employees stood at the door of the kitchen watching us eat the whole time which was uncomfortable. Check out was easy. Overall probably won’t stay here again due to cleanliness & lack of amenities.

8

Phet

15 Jul 2024

·

Stayed 2 nights

The hallway smells bad.

10

JAYNE D

14 Apr 2025

·

Stayed 1 night

Clean and comfortable

10

Anne

25 Mar 2025

·

Stayed 1 night

Stopped for one night while traveling. Hotel and room were clean. Bed was very comfortable. Front desk and breakfast person were friendly. Breakfast was well maintained and fresh. We would stay here again.

10

Sue

24 Apr 2023

·

Stayed 1 night

Very clean and comfortable. Definitely will stay again

10

Laura Lee

13 Mar 2023

·

Stayed 1 night

Very clean and nice hotel, on par with other Comfort Inn I've stayed at. Room was exceptionally tidy and clean, and the layout of the room (1 king bed) is great, with the little fridge/microwave/coffee machine nook. The shower only (no bath) was squeaky clean and had warm water and good water pressure. Complimentary breakfast in the morning was also pretty complete and fulfilling. Warm eggs, sausage and grit (?) Or mashed potatoes (?), not sure about this last one haha, didn't try it. There's also small muffins, breakfast muffin bread, normal bread, cold cereals and warm oats, individual yogurts, fruits (apple, bananas, oranges), pancake/waffle maker as well as hard boiled eggs. 3 sorts of juice too. My only complain would be that the pool was out of service and it wasn't mentioned anywhere in the description, which is a real bummer for me as it was one of the reason why I booked here. I made use of the gym however, which is good and well ventilated, but yeah, I was looking forward to a little swim. Other than that, I very much enjoyed my stay.

10

Phyllis

11 Jun 2023

·

Stayed 1 night

Very clean. Beds were very comfortable.

8

Mary

29 Jun 2025

·

Stayed 1 night

Was a great place to stay. Room was very clean, but the room was a little small.

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Rooms

Room size varies and many note quiet stays; several guests found the mattresses very firm and a few felt the decor was dated.

Related guest reviews

4

Larry

22 Jan 2025

·

Stayed 1 night

I had to change rooms 2 times. The first room they gave me the heater was stuck on high and it was 90 degrees. The second room they gave me the door lock batteries went dead and it took them an hour to get me back into my room only to find out the door lock still was malfunctioning even though new batteries were installed. On to the third room which was fine but it was a 2 hour ordeal just to get me a room that was acceptable. The staff was as helpful as they could be and I told them I was not a happy customer. The staff told me to talk to the manager in the morning who told me that 25% off the next stay is what she could offer. She told me that she would email me the 25% off but I never received it.

10

Deb

10 Jun 2025

·

Stayed 1 night

We had a very over sized room and very clean

6

Melissa

27 Jul 2024

·

Stayed 2 nights

Very basic, but trouble with cooling in the room & no bathroom ventilization. Pool is very small & room not maintained...rotting bc of humidity. Good basic breakfast & standard room amenities.

8

Christine

16 Nov 2024

·

Stayed 1 night

Hotel was in a good location but needs updating.

6

Kathy

18 May 2025

·

Stayed 1 night

Everything was average about the room except the mattresses and pillows. They were very lumpy and hard,the pillows were the same. The staff was great,very convenient area to stay at but,will never stay again because of the bed and linens.

8

Aricia

26 Oct 2024

·

Stayed 2 nights

Place is clean, this is the most important thing to us. However, we purposely select hotels that do not allow pets for a variety of reasons-we are pet lovers but... The hotel did not indicate that it was pet friendly so we assumed that pets were not allowed, this was incorrect as there were a few dogs in the hotel the second time we stayed there. Again, over all clean hotel with good breakfast. Biggest complain is the beds are very hard. We have a firm bed a home which I prefer but their bed felt like sleeping on a board. Also, the first time we stayed there some of the rooms on our floor were being fumigated (or so we assume) as the outer doors were taped down to the ceiling and floor in plastic so I am glad they stay of top of whatever needs to be addressed. We alway check for bed bugs no matter where we stay. We may not stay there again not because of any overall concerns just simply because the bed was so hard it kicked in my back pain.

8

Debbie

11 Mar 2025

·

Stayed 4 nights

Rooms were very clean, spacious and comfy bed. Breakfast buffet was great. Would have given a 5 but pool was closed without prior notification.

10

Linda

3 Jan 2025

·

Stayed 1 night

Nice room, spacious and clean. Fair breakfast. Very quiet! Good mattress!

8

Michael

25 Sept 2024

·

Stayed 1 night

The room was very clean and we loved how big the bathroom was. It would have been nice to have a adjustable shower head but it had decent water pressure. The linen smelled clean but the bed was very hard. We would recommend this place just for the cleanliness and staff friendliness.

8

Mary

29 Jun 2025

·

Stayed 1 night

Was a great place to stay. Room was very clean, but the room was a little small.

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Service

Staff are frequently described as friendly and helpful. However, multiple reviews mention slow or understaffed check-in, occasional miscommunication or overbooking, and inconsistent follow-through.

Related guest reviews

10

Jeffery

9 Jun 2024

·

Stayed 1 night

Not enough staff.

4

Desiree

21 Jun 2025

·

Stayed 3 nights

When I arrived I was informed that I had an hour wait time for my already late check in because they only had 1 housekeeper. I wasn’t accommodated for my inconvenience either. The lock on my room was janky and the key card on most of the doors was visibly broken or damaged. The staff was polite but the mere fact that when I checked in there were 3 other ppl at the front and nobody went to go help the one housekeeper that had to get 3 floors of rooms ready for a sold out hotel was just ridiculous

10

Kristin

24 Aug 2024

·

Stayed 1 night

Friendly staff. Clean Rooms. Nice Hotel.

10

Darla

14 Mar 2025

·

Stayed 1 night

The staff wasn't trained well and had to keep referring to the manager for assistance in another room, which took alot of time to get checked in. But the stay was comfortable and the breakfast was delicious, i would stay again.

10

Gerald

16 Aug 2025

·

Stayed 2 nights

Front desk staff friendly.

10

Mark

26 Jul 2024

·

Stayed 2 nights

Great service and Friendly staff

2

Tracy

16 Mar 2025

·

Stayed 2 nights

We booked & paid with Expedia. When we checked in they didn’t tell us they were over booked & changed our 2 queen room to a king room for 4 adults.

10

Perry

6 Feb 2025

·

Stayed 2 nights

Great experience with all the staff, super nice and friendly. Breakfast needs work; eggs were runny and selection of other items was limited.

10

Dave

11 Sept 2023

·

Stayed 1 night

Hotels.com was VERY unhelpful. I made a mistake when doing my search for a place to stay and entered the wrong date. Hotels.com refused to make any adjustment, even though I contacted them immediately. The person (or bot, who knows?) blamed the hotel. However, I then contacted the hotel directly and Robin at the Comfort Inn was AMAZING! She was able to assist and get my room for the night using the same transaction. Going to be VERY careful (and skeptical, frankly) when using hotels.com from here on out. I fact, I may stop using it altogether. SO VERY DISAPPOINTED with the lack of willingness to help.

10

Linda

6 Feb 2023

·

Stayed 2 nights

Exceptional Staff!! Super friendly and helpful!! Room was very clean and breakfast was Good! We will definitely be back!!!

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Location

Very convenient for Prairie Meadows, Adventureland, and I-80, with many restaurants nearby. Easy highway access makes it practical for short stays.

Related guest reviews

10

Christina

27 Feb 2025

·

Stayed 1 night

Many restaurants near by. Easy access to interstate.

8

Richard

3 Oct 2025

·

Stayed 1 night

Close to Prarie Meadows for Horse Racing.

10

Jason

5 Aug 2024

·

Stayed 1 night

Very nice staff, close to Adventureland and casino.

10

Julio

3 Apr 2023

·

Stayed 1 night

Great location right next to the express way with plenty of stores around for shopping or recreation including a casino. Very clean and quiet hotel, I would definitely come back in the future.

10

Stacey

17 Feb 2023

·

Stayed 1 night

Convenient off I-80. Short drive to casino.

10

Allen

21 Jun 2023

·

Stayed 1 night

Great location,close to restaurants and casino. Very quiet. Easy on and off to expressway

10

Christine

18 Nov 2023

·

Stayed 2 nights

Great location. Lots of restaurants.

8

Bob

29 Aug 2024

·

Stayed 1 night

Nice clean and comfortable room. The property is well located with many restaurants nearby. A casino (with attached horseback) is located directly across the road.

10

Andrew

26 Jul 2025

·

Stayed 1 night

good location to casino. close to highway. nice staff

10

Molly

21 Mar 2025

·

Stayed 1 night

I would stay here again if I needed to be on the east side of Des Moines or Altoona area. Not hard to get to and close to I-80.

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Dining

Breakfast is typically good with a decent selection. Some guests encountered early shutdown times or inconsistent quality (e.g., runny eggs or limited options).

Related guest reviews

8

Juanita

12 Aug 2024

·

Stayed 1 night

4 out of 5 only because the hot food was already cleaned up and put away 10 minutes early. Please give the staff instruction to leave it out until 10am since thats what guests are told. I paid a bit more to stay here because breakfast was imcluded. Loved how clean everything was though and all the staff was very friendly.

10

Corinne

18 Apr 2025

·

Stayed 1 night

Great breakfast! Nice quiet stay

10

Lonnie

25 Sept 2024

·

Stayed 1 night

Loved the cleanliness of the room. Bed was comfy. The continental breakfast was the best one I have ever had.

8

Dolores

22 Oct 2023

·

After a slight issue in checking on, got to my room, which was quiet and clean.. felt very safe. Staff was kind. Breakfast was not great - very basic - as I am gluten free the only options were scrambled eggs (bagged liquid eggs that were massively undercooked), sausage links (that were cold) and hard boiled eggs (that were rubbery) would I stay here again? Yes ..beside the dismal breakfast the hotel is very good.

10

Anne

25 Mar 2025

·

Stayed 1 night

Stopped for one night while traveling. Hotel and room were clean. Bed was very comfortable. Front desk and breakfast person were friendly. Breakfast was well maintained and fresh. We would stay here again.

10

Laura Lee

13 Mar 2023

·

Stayed 1 night

Very clean and nice hotel, on par with other Comfort Inn I've stayed at. Room was exceptionally tidy and clean, and the layout of the room (1 king bed) is great, with the little fridge/microwave/coffee machine nook. The shower only (no bath) was squeaky clean and had warm water and good water pressure. Complimentary breakfast in the morning was also pretty complete and fulfilling. Warm eggs, sausage and grit (?) Or mashed potatoes (?), not sure about this last one haha, didn't try it. There's also small muffins, breakfast muffin bread, normal bread, cold cereals and warm oats, individual yogurts, fruits (apple, bananas, oranges), pancake/waffle maker as well as hard boiled eggs. 3 sorts of juice too. My only complain would be that the pool was out of service and it wasn't mentioned anywhere in the description, which is a real bummer for me as it was one of the reason why I booked here. I made use of the gym however, which is good and well ventilated, but yeah, I was looking forward to a little swim. Other than that, I very much enjoyed my stay.

10

Keith

15 May 2025

·

Stayed 1 night

Very clean and quiet. Nice breakfast too.

10

Perry

6 Feb 2025

·

Stayed 2 nights

Great experience with all the staff, super nice and friendly. Breakfast needs work; eggs were runny and selection of other items was limited.

10

Jennifer

10 Jul 2024

·

Stayed 1 night

Our room was clean and comfortable. The breakfast was good! They had biscuits and gravy, scrambled eggs, waffles, and sausage in addition to the typical cereal, etc.

8

Amanda

2 Aug 2025

·

Stayed 1 night

It was good for a night and the breakfast was good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$84
February	US$91
March	US$83
April	US$93
May	US$97
June	US$107
July	US$116
August	US$165
September	US$107
October	US$101
November	US$92
December	US$86

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $86	16 $89	17 $81	18 $109	19 $135
20 $75	21 $82	22 $83	23 $107	24 $94	25 $136	26 $150
27 $90	28 $94	29 $95	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $123	3 $131
4 $83	5 $98	6 $96	7 $93	8 $92	9 $129	10 $128
11 $81	12 $87	13 $100	14 $96	15 $89	16 $132	17 $167
18 $83	19 $96	20 $101	21 $101	22 $103	23 $132	24 $132
25 $82	26 $90	27 $90	28 $97	29 $86	30 $129	31 $132

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Comfort Inn Altoona-Des Moines

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Prices for upcoming dates