Highland Village - 4BR w Backyard Pool Oasis

We were not able to enjoy our stay as few family members canceled due to mgmt company not honoring their written approval for 2 o clock checkin. The early check in was given to us since the mgmt company had listed a property that I booked, but later told me they were having repairs done. Why was the house listed? Anyway, they 'upgraded' us to a house with a smaller pool & included an early check in for the inconvenience. When the day came, they said "since circumstances have changed we cant accommodate an early check in."

Great location, beautiful backyard with amazing pool!!! Very clean!!

As I arrived I saw fingerprints on everything there was spider webs in the bedroom, scuffed up walls and the shower was not cleaned cause it had cobwebs in it. The baseboard were filthy and the glasses on the windows overlooking the pool were discussing inside an out. The outside patio was covered in spiderwebs and dirt dobbers and patio had stains all over the concrete. In the kitchen most of the little bit of pans they had, had dried food in and outside of them. The cabinet doors were all broken from hinges and there was someone else trash in the cans. The beds were hard and the pillow were very use and thin. The box springs were stayed old yellow color and the carpets had huge stamina on them in one of the bedrooms. There was soap scum on the faucets and soap dispensers and the bathroom cabinets were covered in what I assume was toothpaste spit. Even the remote controls for TV were corroded inside by battery. Yes one battery. There were brooms in the flowerbeds along with other yard tools. We rented the house so we could have all our family come in from out of town and stay at the same place and this was embarrassing for me to have them see. I have pictures of everything. They only trying to refund me $150 after paying close to $3000. I’ve asked several times for someone to call me and still no call. They text me but no calls.

Overall one of our best get aways from the moment we arrived till we left. It really felt like home. Will definitely book it again.

The property was really nice! Loved the layout of the house.. with all the bedrooms on one side of the house, others could stay up and visit without waking the others. The pool was a wonderful to come back to from a day playing in town and to enjoy in the evenings. If we will be in the area again we look forward to coming back!