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Plaza Inn & Suites


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Banquet Facilities

  • ATM / Cash Machine

  • Golf Course (nearby)

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Property description

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
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From

US$71
/ night

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Plaza Inn & Suites, reviews describe a budget stay with very mixed experiences, highlighting friendly staff and occasional clean, comfortable rooms but frequent concerns about cleanliness, maintenance, and an uncomfortable atmosphere around the property and common areas.

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Facilities

Limited

Cleanliness

Poor

Rooms

Dated

Service

Mixed

Location

Unsafe

Dining

Limited

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2

KEVIN

IAN-logo

2 weeks ago

·

Stayed 1 night

This place is INSANE. There is no elevator. I was given a room on the second floor and had to drag my suitcase up a stairwell that smelled like urine. There were two different couples screaming at each other. I called the front desk and he did come up and ask the one to please quiet down, but completely ignored the other that were absolutely going at it. My room was 80° when I entered and the thermostat didn't work. The front desk assured me that it did, but I tried to get it running and it was busted. At that point, I looked around the room and figured there was a 10% chance that room didn't have bedbugs and I got out of there. I asked ChatGPT to find me something else that was safe and clean, and it specifically told me if that's what I was looking for to avoid this place. I couldn't agree more.
This place is INSANE. There is no elevator. I was given a room on the second floor and had to drag my suitcase up a stairwell that smelled like urine. There were two different couples screaming at each other. I called the front desk and he did come up and ask the one to please quiet down, but completely ignored the other that were absolutely going at it. My room was 80° when I entered and the thermostat didn't work. The front desk assured me that it did, but I tried to get it running and it was busted. At that point, I looked around the room and figured there was a 10% chance that room didn't have bedbugs and I got out of there. I asked ChatGPT to find me something else that was safe and clean, and it specifically told me if that's what I was looking for to avoid this place. I couldn't agree more.

2

Robert

IAN-logo

2 weeks ago

·

Stayed 1 night

Overall experience was awful other people yelling at all hours during the night. Bathroom was filthy and half the outlets didn't work in the room. Would not recommend.
Overall experience was awful other people yelling at all hours during the night. Bathroom was filthy and half the outlets didn't work in the room. Would not recommend.

8

James

IAN-logo

13 Apr 2026

·

Stayed 1 night

Everything went fine
Everything went fine

4

LINDSEY

IAN-logo

8 Apr 2026

·

Stayed 1 night

The pool was the best thing about the entire stay. No complaints. The stairwell leading up to the 2nd floor had a horrible odor. Our sheets and comforters had stains on them. The sliding glass door to my room was broken, and I was worried with my kids in the room. Staff were helpful but not very friendly. Plenty of restaurants and stores in the area.
The pool was the best thing about the entire stay. No complaints. The stairwell leading up to the 2nd floor had a horrible odor. Our sheets and comforters had stains on them. The sliding glass door to my room was broken, and I was worried with my kids in the room. Staff were helpful but not very friendly. Plenty of restaurants and stores in the area.

2

Amie

IAN-logo

27 Mar 2026

·

Stayed 1 night

This hotel was the scariest hotel I have ever entered. We did not stay. The stench of urine started the uncleanliness of the hotel. Dogs, a lot of dogs. Dirty, everywhere. People yelling.
This hotel was the scariest hotel I have ever entered. We did not stay. The stench of urine started the uncleanliness of the hotel. Dogs, a lot of dogs. Dirty, everywhere. People yelling.

931 Dual Highway, Building A, Hagerstown, Maryland, United States of America

Location

Located in Hagerstown, The Plaza Inn & Suites is within a 5-minute drive of Hagerstown Field House and Hagerstown Dog Park. This hotel is 1.6 mi (2.6 km) from University System Of Maryland At Hagerstown and 1.7 mi (2.7 km) from Maryland Theater.

Hagerstown Field House(1.2 Miles)

Hagerstown Dog Park(1.5 Miles)

Maryland Theater(1.7 Miles)

Discovery Station at Hagerstown Inc.(1.9 Miles)

Meritus Park(1.9 Miles)

University System Of Maryland At Hagerstown(2 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 07:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free parking is available on-site.


Breakfast is not offered at the hotel, but there are several dining options within walking distance.


Yes, the hotel allows pets in specific rooms for a fee of USD 25 per pet, per night. Service animals are exempt from fees.


Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.


The hotel is conveniently located 1.5 miles from Meritus Medical Center, 5.5 miles from Hagerstown Premium Outlets, and 3.2 miles from Hagerstown City Park. Public transport options are available nearby.


Yes, the hotel features a seasonal outdoor pool, which is accessible from 9:00 AM to 9:00 PM.


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