Skylight Suites Hotel

Can't say enough good things about my stay at Skylight Suites. Firstly, the price was really great! The room and beds were very comfortable, and we really appreciated the full-sized fridge and stove. The balcony overlooked the ocean, and the beach was literally one minute away. The pool was also nice - very clean and good water temperature. The included made-to-order breakfasts were delicious, and the rooftop restaurant location was perfect. There was also a night watchman manning the gate, and travelling with my sister, this made us feel very secure. However, I can't say enough good things about the staff. They were very kind and helpful and always met us with a smile. Very happy with my experience there

EXCELENTE: Muy buen hotel, buena recepción, muy buena ubicación física, buen desayuno, buen aire acondicionado, buen parqueo y personal muy amable, te regalan agua para colocar en el refrigerador, buenas Amenidades del baño (Rinse, Shampoo y jabón). Nuestra habitación tenía Netflix y todo instalado. EXCELENTE Sería nuestra puntuación (9.6/10) A MEJORAR: Liqueo en el baño habitación B-2-R, Microondas, la ubicación de Google te manda a otro lugar distinto a donde esta el hotel, mucho cuidado con eso,el agua en la ducha no se puede controlar bien cuando se cambia a hot (caliente) además de que no tiene nada de presión,

Lovely staff. Facilities are clean but in need of an update. The shower has been re-done, however there was no warm or hot water for my two and one half days stay. The other guests in our group reported the same issue.

The rooftop restaurant was amazing and food was great with an beautiful view to the beach. Staff very friendly and helpful

La ubicación es muy buena, solo falta atravesar la calle para estar en la playa. Los apartamentos son muy espaciosos y tienen de todo. La ropa de cama muy limpia y me encantó las almohadas! Lo unico fue el fallo del calentador que no se pudo resolver... El personal es muy atento, los desayunos ricos y el restaurante muy agradable. Me gusto la piscina que tenia olor a cloro y era muy limpia. Las sillas son un poco deterioradas por el salitre pero todo muy comodo. La masajista del SPA tiene unas manos divinas , volveré a visitarla ! Estos tres días de descanso fueron muy agradables, el lugar es perfecto para descansar durante la semana!

Great staff, breakfast at restaurant was excellent. Still have issue with hot water in suite. Was no hot water. Also place seems to be under remodel so a lot of work being done. And pool was being remodeled

Il manque de chose dans l'appartement (pas de fourchette, peu de chose pour cuisiner) L'hôtel manque d'entretien Rooftop en travaux Plage a 50m appréciable

The property was super clean and neat. Very easy parking and right next to the beach, literally. It’s many restaurants and bars on the area .however, the free breakfast as well as other food from the hotel restaurant is DELICIOUS. Some of the best chicken wings I ever ate. Room service was nice and checkin was super easy & fast

Nice property and their restaurant is excellent and nice staff. However room service was not what I expected. The water heater was not functioning to provide hot water. The water pressure in the shower was very low and poor. Also they need to repair bathroom essentials such as the toilet paper holders and the clogged sink. The legs’s chairs in the kitchen were broken. Would return if the property is kept well maintained.

Property was misrepresented . Advertising did not look like property. Terrace door was broker. Hazardous. Unusable. Water was turned off without notice. Cold water. Lost power 3x. Fixtures in bathroom were broken.Big apartment but poorly maintained. Outside door lock not working. We had to call security to let us in. Asked for towels, never delivered. I would not recommend this place at all.

Can't say enough good things about my stay at Skylight Suites. Firstly, the price was really great! The room and beds were very comfortable, and we really appreciated the full-sized fridge and stove. The balcony overlooked the ocean, and the beach was literally one minute away. The pool was also nice - very clean and good water temperature. The included made-to-order breakfasts were delicious, and the rooftop restaurant location was perfect. There was also a night watchman manning the gate, and travelling with my sister, this made us feel very secure. However, I can't say enough good things about the staff. They were very kind and helpful and always met us with a smile. Very happy with my experience there

We did not enjoy our stay at all, the suite was dingy, unclean, unkept, broken furniture, torn bedding, towels that were falling apart, and fresh linen was not provided again we had to keep asking for additional towels. The man who showed me the suite made me uncomfortable, i was alone at the time. The living room/dining room area was not airconditioned. The windows didn't lock. The pool stained our feet blue. The restaurant upstairs made our daughter sick. The food was cold, did not taste fresh, the salad was not clean. No one did anything about it when we complained. The breakfast was at least decent. Horrible!

Very welcoming staff and good location next to the beach. Generally clean and well maintained

At first sight, the hotel looks great. The staff is the best I've ever experienced! Unfortunately, things go downhill quickly. Air Conditioning – My unit was in a building under renovation. It was large, but AC was only in the bedrooms. Most rooms start warm, but mine never cooled. Staff tried everything—adjusting settings, cleaning filters—but nothing worked. Flood – The next day, I saw a small water spot in the bathroom. That evening, water poured through the ceiling. Tilers on the 4th floor were using water to lay tile, which flowed down to my 1st-floor unit. Water Pressure & Hot Water – I stayed in three units. Only one had both working. Rodent 1 – In the second unit, I saw a rat run across the counter and behind the stove. My nightstand items were chewed. Later, I found the rat in the bathroom and ran for help. Rodent 2 – In the third unit, I finally had hot water. The next morning, I heard movement in the nightstand. Hours later, the rat ran across the living room and back to the kitchen. Restaurant – The staff were charming, but the kitchen staff weren't. I ordered plain wings and fries. They arrived covered in sauce. The kitchen refused to remake them because they were closing. A nearby family said I was lucky—their kid's plate had a cockroach on it. I have pictures and texts as documentation. This experience ruined my whole vacation!

Horrible, instalaciones descuidadas, poca higiene en los apartamentos. Realmente no es un hotel, son apartamentos y mal administrados...

We were very pleased with the cleanliness and comfort of our apartment. We would definitely recommend it.

Everything so clean, the service is 1000/100, people are so nice and helpfull.

Bonito hotel , limpio y tranquilo , buen lugar para llegar 👌💯

Very friendly, clean and beautiful.

Property was misrepresented . Advertising did not look like property. Terrace door was broker. Hazardous. Unusable. Water was turned off without notice. Cold water. Lost power 3x. Fixtures in bathroom were broken.Big apartment but poorly maintained. Outside door lock not working. We had to call security to let us in. Asked for towels, never delivered. I would not recommend this place at all.

Can't say enough good things about my stay at Skylight Suites. Firstly, the price was really great! The room and beds were very comfortable, and we really appreciated the full-sized fridge and stove. The balcony overlooked the ocean, and the beach was literally one minute away. The pool was also nice - very clean and good water temperature. The included made-to-order breakfasts were delicious, and the rooftop restaurant location was perfect. There was also a night watchman manning the gate, and travelling with my sister, this made us feel very secure. However, I can't say enough good things about the staff. They were very kind and helpful and always met us with a smile. Very happy with my experience there

Room is big and clean. View is gorgeous. Staff is helpful ! Soft facilities could be better. Something not quite happy is the neighbor bar’s party ended at 1:40AM which drove me crazy. I was told that happened occasionally. The second night was quiet.

nice hotel. i wish there was more pillows instead of 2. and i wish the living room had AC.

Ocean view and access

Nice hotel, staff incredible. Beds very comfortable, food good!

For my next visit I will like more privade,at these time I stay on the firth floor and everybody wallking around is able to see you inside the apartment

Close to Ocean View and the water. Very old and remodeled. Great for a family who wants to cook. Only 1 AC in bedroom which was not very cold. Breakfast was very good. Couches were not traditional nor comfortable. Not very private being on the 1st floor with large sliding doors and big windows.

The rooms are spacious and clean and the hotel has a beautiful view of the beach and ocean. The beds are comfortable, and the free breakfast at the restaurant is made to order. There is no elevator to the rooms but the staff carried our luggage up for us. They were also very helpful in scheduling a city tour and a late checkout. Two disappointments with the rooms: The first is that only the bedrooms are air conditioned, so the living room and kitchen may be too warm for some guests. Second, we had repeated problems with the hot water in both suites and had to get staff to fix the water heater several times. That meant cold showers the first time and trips to the reception area to get maintenance staff thereafter.

We really enjoyed our stay at Skylight. We were taking a family vacation and it was an ideal setup for us. The room was spacious and clean (we had a 2 bedroom suite). The pool was right outside our room so it was both easy to access and easy to monitor kids from the room. The staff are fantastic. We found them very friendly and helpful. The location is pretty nice too. You are about 100 metres to the ocean with a pretty nice beach. Ocean World is also minutes by foot. And there are some decent restaurants within walking distance. Also, their restaurant is pretty decent. It is not an all-inclusive so it gives you more freedom, but service and assistance is available if needed or desired. Great stay, thanks again.

It would be nice if there was hot water and AC in the living room. And I keep having problems with the door lock

Can't say enough good things about my stay at Skylight Suites. Firstly, the price was really great! The room and beds were very comfortable, and we really appreciated the full-sized fridge and stove. The balcony overlooked the ocean, and the beach was literally one minute away. The pool was also nice - very clean and good water temperature. The included made-to-order breakfasts were delicious, and the rooftop restaurant location was perfect. There was also a night watchman manning the gate, and travelling with my sister, this made us feel very secure. However, I can't say enough good things about the staff. They were very kind and helpful and always met us with a smile. Very happy with my experience there

What I like was costumers service from the two gentleman at the registration office. They were very helpful and the service was excellent. What I did not like was the service from the restaurant and the security person.

Liked the staff, eager to help Staff experience / knowledge a bit under expectations

Hotel set up a taxi to pick me up at airport with set $ and I was taken to my room upon arrival. Bedroom had AC on so it was cool. Breakfast was filling and when I messages that I needed transportation to next location, they called and arranged it for me

The staff was the most accommodating, friendliest people. They go above and beyond to make your stay the best it could be. I can’t stay enough about the hotel staff. It was a breath a fresh air dealing with them as compared to some of the staff at another resort we had come from. I understand they are doing renovations on the Skyline Hotel and I’m sure it will all be very nice when complete. I would suggest more comfortable pillows, ceiling fans, white noise to block the noise from whatever is located next door as it was very difficult to sleep with Karaoke going on last night. Overall, I would recommend this hotel bc the staff will take care of you like you're family.

Staff very friendly and accommodating.

If you’re looking for a beautiful place to stay while in Puerto Plata, DR look no further. While the hotel is not as big as others what is has to offer is far beyond. Beautiful setting, amazing staff, very comfortable rooms with full kitchens and the restaurant was amazing. Breakfast is included in your stay and Bar staff will find you at the pool for your drink order. I did not get everyone’s name but Lordy(manager) Jennifer(front desk) and Juan(bar tender) were just a few of the wonderful staff. We will be back!

We really enjoyed our stay at Skylight. We were taking a family vacation and it was an ideal setup for us. The room was spacious and clean (we had a 2 bedroom suite). The pool was right outside our room so it was both easy to access and easy to monitor kids from the room. The staff are fantastic. We found them very friendly and helpful. The location is pretty nice too. You are about 100 metres to the ocean with a pretty nice beach. Ocean World is also minutes by foot. And there are some decent restaurants within walking distance. Also, their restaurant is pretty decent. It is not an all-inclusive so it gives you more freedom, but service and assistance is available if needed or desired. Great stay, thanks again.

The best thing was the food in the restaurant. All staff members were very accommodating and friendly.

The staff was very friendly and accomodating. The room was clean . Safe area. We enjoyed our stay.

The place is very nice but the beach is not active and not usable due to lots of seaweeds.the room has no hair dryer .

Room is big and clean. View is gorgeous. Staff is helpful ! Soft facilities could be better. Something not quite happy is the neighbor bar’s party ended at 1:40AM which drove me crazy. I was told that happened occasionally. The second night was quiet.

Nice quiet area close to the beach and not as hectic as other areas.

Staff is very friendly. Nice big pool also close to beach.

Ocean view and access

Close to Ocean View and the water. Very old and remodeled. Great for a family who wants to cook. Only 1 AC in bedroom which was not very cold. Breakfast was very good. Couches were not traditional nor comfortable. Not very private being on the 1st floor with large sliding doors and big windows.

We really enjoyed our stay at Skylight. We were taking a family vacation and it was an ideal setup for us. The room was spacious and clean (we had a 2 bedroom suite). The pool was right outside our room so it was both easy to access and easy to monitor kids from the room. The staff are fantastic. We found them very friendly and helpful. The location is pretty nice too. You are about 100 metres to the ocean with a pretty nice beach. Ocean World is also minutes by foot. And there are some decent restaurants within walking distance. Also, their restaurant is pretty decent. It is not an all-inclusive so it gives you more freedom, but service and assistance is available if needed or desired. Great stay, thanks again.

The property was super clean and neat. Very easy parking and right next to the beach, literally. It’s many restaurants and bars on the area .however, the free breakfast as well as other food from the hotel restaurant is DELICIOUS. Some of the best chicken wings I ever ate. Room service was nice and checkin was super easy & fast

It's walking distance from the discovery waterpark.

The staff was very friendly and accomodating. The room was clean . Safe area. We enjoyed our stay.

Can't say enough good things about my stay at Skylight Suites. Firstly, the price was really great! The room and beds were very comfortable, and we really appreciated the full-sized fridge and stove. The balcony overlooked the ocean, and the beach was literally one minute away. The pool was also nice - very clean and good water temperature. The included made-to-order breakfasts were delicious, and the rooftop restaurant location was perfect. There was also a night watchman manning the gate, and travelling with my sister, this made us feel very secure. However, I can't say enough good things about the staff. They were very kind and helpful and always met us with a smile. Very happy with my experience there

The staff was very friendly and helpful. Breakfast in the restaurant was great and highly suggest the Egg and Cheese sandwich. Nice pool and great view from balcony.

This was a eso me place I loved it and the staff were super friendly and sweet and place was very clean which that was a plus the restaurant food was great!

We did not enjoy our stay at all, the suite was dingy, unclean, unkept, broken furniture, torn bedding, towels that were falling apart, and fresh linen was not provided again we had to keep asking for additional towels. The man who showed me the suite made me uncomfortable, i was alone at the time. The living room/dining room area was not airconditioned. The windows didn't lock. The pool stained our feet blue. The restaurant upstairs made our daughter sick. The food was cold, did not taste fresh, the salad was not clean. No one did anything about it when we complained. The breakfast was at least decent. Horrible!

At first sight, the hotel looks great. The staff is the best I've ever experienced! Unfortunately, things go downhill quickly. Air Conditioning – My unit was in a building under renovation. It was large, but AC was only in the bedrooms. Most rooms start warm, but mine never cooled. Staff tried everything—adjusting settings, cleaning filters—but nothing worked. Flood – The next day, I saw a small water spot in the bathroom. That evening, water poured through the ceiling. Tilers on the 4th floor were using water to lay tile, which flowed down to my 1st-floor unit. Water Pressure & Hot Water – I stayed in three units. Only one had both working. Rodent 1 – In the second unit, I saw a rat run across the counter and behind the stove. My nightstand items were chewed. Later, I found the rat in the bathroom and ran for help. Rodent 2 – In the third unit, I finally had hot water. The next morning, I heard movement in the nightstand. Hours later, the rat ran across the living room and back to the kitchen. Restaurant – The staff were charming, but the kitchen staff weren't. I ordered plain wings and fries. They arrived covered in sauce. The kitchen refused to remake them because they were closing. A nearby family said I was lucky—their kid's plate had a cockroach on it. I have pictures and texts as documentation. This experience ruined my whole vacation!

Good experience. Excellent food In restaurant and friendly staff

The rooftop restaurant was amazing and food was great with an beautiful view to the beach. Staff very friendly and helpful

Todo super bien.. no pudimos tener el desayuno la joven del restaurante super ruda dijo que la cocina esta cerrada llegamos a las 10:02 minutos :/ despues todo bien los demas super amables.

The property was super clean and neat. Very easy parking and right next to the beach, literally. It’s many restaurants and bars on the area .however, the free breakfast as well as other food from the hotel restaurant is DELICIOUS. Some of the best chicken wings I ever ate. Room service was nice and checkin was super easy & fast

Property was ok just hot water has a lot of issues. And breakfast was so limited. But we had fun.