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SureStay by Best Western Salt Lake City Downtown - Image 1
SureStay by Best Western Salt Lake City Downtown - Room
SureStay by Best Western Salt Lake City Downtown - Room
SureStay by Best Western Salt Lake City Downtown - Reception
SureStay by Best Western Salt Lake City Downtown - Bathroom

SureStay by Best Western Salt Lake City Downtown

Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Housekeeping

  • Safe-Deposit Box

  • ATM / Cash Machine

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Property description

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and ski storage.
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From

$130
/ night

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At SureStay by Best Western Salt Lake City Downtown, travellers describe a budget-friendly, gated property near downtown, with generally friendly staff and comfortable beds, but also a rough surrounding area and noticeable inconsistencies in room upkeep.

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Facilities

Basic

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Convenient

Dining

Inconsistent

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4

Randy

IAN-logo

May 12, 2026

·

Stayed 6 nights

You get what you pay for. Our toilet backed up at 11pm. Someone brought a plunger and gave it to me. He said don't put too much toilet paper in. I said I know and I don't have this issue at home. He gave me a condescending eye roll. Rude. Room was OK but had ants in the bathroom (and an ant trap behind the toilet. One get near our room had a beeping alarm one night. The cigarette butts on the planted area in from of the rooms were never cleaned up. The card reader for the entry gate is too low. I had to get out of my car to use it. Breakfast was the same every day. Very mediocre. Homeless are camped out in the area.
You get what you pay for. Our toilet backed up at 11pm. Someone brought a plunger and gave it to me. He said don't put too much toilet paper in. I said I know and I don't have this issue at home. He gave me a condescending eye roll. Rude. Room was OK but had ants in the bathroom (and an ant trap behind the toilet. One get near our room had a beeping alarm one night. The cigarette butts on the planted area in from of the rooms were never cleaned up. The card reader for the entry gate is too low. I had to get out of my car to use it. Breakfast was the same every day. Very mediocre. Homeless are camped out in the area.
4

Rachel

IAN-logo

May 11, 2026

·

Stayed 2 nights

We checked in late at night after a long drive. They gave us a smoking room, which smelled awful. We were tired so we just went to bed. The hotel is old. All the fixtures had issues. The bathroom was awful. Sink didn't drain and the other one sprayed water everywhere. Hotels.com advertised the rooms at $89 per night and the hotel's site said $130. Hotels.com charged me $179 per night and said there was nothing they could do but get us a non smoking room. Complete BS. I was ripped off and the front desk was also totally unhelpful.
We checked in late at night after a long drive. They gave us a smoking room, which smelled awful. We were tired so we just went to bed. The hotel is old. All the fixtures had issues. The bathroom was awful. Sink didn't drain and the other one sprayed water everywhere. Hotels.com advertised the rooms at $89 per night and the hotel's site said $130. Hotels.com charged me $179 per night and said there was nothing they could do but get us a non smoking room. Complete BS. I was ripped off and the front desk was also totally unhelpful.
6

Warren

IAN-logo

May 2, 2026

·

Stayed 1 night

Nice bfast with eggs sausages yogurt
Nice bfast with eggs sausages yogurt
4

Kristi

IAN-logo

Apr 25, 2026

·

Stayed 1 night

The first room was not ready, second was clean. The beds were not comfortable, the party noise went to 1am. Everyth8ng seemed run down
The first room was not ready, second was clean. The beds were not comfortable, the party noise went to 1am. Everyth8ng seemed run down
8

Jorge Hilmer

IAN-logo

Apr 13, 2026

·

Stayed 4 nights

I received millionaire-level service—from one millionaire to another. I am deeply grateful for such wholesome care. Thank you, time and again.
I received millionaire-level service—from one millionaire to another. I am deeply grateful for such wholesome care. Thank you, time and again.
1009 S Main St, Ballpark, Salt Lake City, Utah, United States of America

Location

With a stay at SureStay by Best Western Salt Lake City Downtown in Salt Lake City (Central City), you'll be within a 5-minute drive of Salt Palace Convention Center and Temple Square. This hotel is 3.6 mi (5.8 km) from University of Utah and 2.1 mi (3.3 km) from Conference Center.

Smith's Ballpark(0.5 miles)

Liberty Park(0.9 miles)

Salt Lake Community College(0.9 miles)

Classic Cars International Antique Auto Museum of Utah(1 miles)

Tracy Aviary(1 miles)

Salt Lake City and County Building(1 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking height restrictions apply.

A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.

Yes, pets are allowed with a fee of USD 20 per pet per night. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee of USD 25, subject to availability.

Accessibility features include step-free entrances and wheelchair-accessible facilities. Specific details on room and bathroom accessibility are not provided.

The property is located in Central City, within a 5-minute drive of Salt Palace Convention Center and Temple Square. It is approximately 3.6 miles from the University of Utah and 2.1 miles from the Conference Center.

Yes, there is an outdoor swimming pool that is seasonal, open from May 29 to September 02, with access available from 9:00 AM to 9:00 PM.

Children are allowed at the property, and there is no minimum age for children to stay for free.

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