Susukino Granbell Hotel

スタッフさんの対応は丁寧でした。 大浴場が混んでいて、ゴミ箱があふれていました。

rooms great, Onsen was an amazing experience. Gym was very limited. the staff was great the biggest let down was the breakfast buffet it was very limited for with no basic western breakfast foods and the coffee was terrible. overall great stay did not offer a late check out had to pay which was disappointing.

직원 친절하고 정말 청결합니다 위치 너무 좋아서 여행하기 좋아요 방은 엄청나게 작고 대욕장도 작은데 사람이 너무너무 많아서 목욕은 좀 힘들어요 그리고 대욕장에 갈 때 룸에 있는 수건을 들고 가야해서 좀 불편합니다 대욕장에서 동선이 애매해서 목욕 하고 나와서 물기를 닦으려면 락커 열어서 수건을 꺼내야 하는데 그때마다 바닥에 물을 뚝 뚝 흘리게 돼요.. 바닥이 물장판이 됩니다 요즘 세상에 누가 수건을 훔치는 것도 아닐텐데 대욕장에 비치해두는 게 훨씬 좋을 것 같더라고요 노천탕에는 작은 나무가 있어서 나무에 쌓인 눈 덕분에 너무너무 운치 있습니다 얼리 체크인은 없다고 보시면 됩니다 아주 늦은 새벽에 도착해도 체크인은 전혀 문제되지 않습니다 그리고 어메니티에 바디로션이 없어서 있는 내내 건조해서 힘들었어요 전반적으로는 괜찮습니다!

3泊4日で滞在しましたが、大浴場の湯船に毎日、垢が浮いている！汚くて入れなかった。 スタッフに2日間、対応を行ったが3日目にやっと体を流してから入るという貼り紙をした。 チェックインのときの入浴説明板もお願いしたが、対応が無かった。 朝食の対応も悪い！　何も考えずに席を自由に座らせて、家族での席が毎日無く、待たされた。 待たされたあげく、白米が無い、料理が補充されない、とホテルとしての対応が最悪！ 今まで、いろいろなホテルを利用したが、このホテルは、最低最悪！　もう2度と利用しない！

객실 상태는 좋았으나 대욕장 물이 너무 더려웠어요

客室の広さやスタッフの対応は満足。 ただ、ジムにあったランニングマシンだが、右側が調整中、左側が使えるようになっていたものの、左側のマシンもベルトが緩く全く使えるものではなかった。

ロケーションは、駅やすすきの繁華街に近く便利でした。 この周辺のホテルの駐車場は、車幅や高さ制限があるところが多いですが、ここの駐車場は、アルファードクラスの車も止められてよかったです。 大浴場も時間帯によっては、狭く感じましたが、設備も新しくてきれいで、良かったです。食事はしていないので、わかりませんでした。他のホテルのようにフロントで、無料のコーヒーなどが飲めるサービスがあるとさらに良いかと思います。

very near the city centre. new and clean hotel. with free indoor onsen. it was raining and there were lotsa free umbrella to use. park parking available.

房間很棒，頂樓有自助洗烘衣機很方便

大浴場があるホテルを探して、このホテルを選んだのに、湯船(浴槽)が垢？などが浮いてて汚すぎる！ 連泊してるのに毎日汚い！　入れない！ スタッフに言っても何の処置もしない！ 体を流してから入るようにチェックインのときに説明してほしい、や　壁に貼ってくれと言っても何もしない！ 今までで最低、最悪のホテルだ！ ア○ホテルやホリ○ーインの方がいい！

地點好 房間乾淨

Room is clean.

3泊4日で滞在しましたが、大浴場の湯船に毎日、垢が浮いている！汚くて入れなかった。 スタッフに2日間、対応を行ったが3日目にやっと体を流してから入るという貼り紙をした。 チェックインのときの入浴説明板もお願いしたが、対応が無かった。 朝食の対応も悪い！　何も考えずに席を自由に座らせて、家族での席が毎日無く、待たされた。 待たされたあげく、白米が無い、料理が補充されない、とホテルとしての対応が最悪！ 今まで、いろいろなホテルを利用したが、このホテルは、最低最悪！　もう2度と利用しない！

because they not clean the room everyday

객실 상태는 좋았으나 대욕장 물이 너무 더려웠어요

室内が清潔で大浴場も綺麗でした。 朝食もバイキング形式で美味しかったです。 また札幌に来た際は利用したいと思います。

室内が清潔で快適に過ごせました

The pros are that the hotel is located well. The staff was friendly, and the outdoor baths inside and outside the hotel were small but nice. There was no noise, and the beds were comfortable. I know the cons because I have a lot of experience traveling to Japan. However, compared to a room with two twin beds, there was no space to put personal belongings around the hotel sink. Also, the area around the bed was too narrow for one adult to move around. Naturally, there was no room to open the checked bag. Also, there was not enough space to hang winter coats. There was no place to use the coffee pot provided in the hotel room. My husband and I stayed for 7 nights, and the room was supposed to be cleaned twice, but the cleaning schedule was not met, so we ended up getting cleaned only once. I had already talked to the hotel about the unmet schedule, and they apologized and said they would clean the room the next day, but since they did not fix it, I will not talk about it anymore. Also, when you check in at the hotel, you are given a coupon for a free bowl of noodles, but to use it, you have to pay for the table and use it together with a certain amount set by the hotel. If you don't use it, it's over, but if you're going to do that, the hotel should stop advertising the free bowl of noodles and just stop providing it.

New facility but staff is not well trained. The public spa area is not cleaned.

大浴場があるホテルを探して、このホテルを選んだのに、湯船(浴槽)が垢？などが浮いてて汚すぎる！ 連泊してるのに毎日汚い！　入れない！ スタッフに言っても何の処置もしない！ 体を流してから入るようにチェックインのときに説明してほしい、や　壁に貼ってくれと言っても何もしない！ 今までで最低、最悪のホテルだ！ ア○ホテルやホリ○ーインの方がいい！

일본 숙소답게 겍실이 작다 하지만 깨끗하고 수건등을 매일 비닐봉투에 담아 주는 시스템이 굉장히 편하다 카운터에 한국인 직원도 친절해서 감사하고 16층에 투숙했는데 뷰도 아주 시원했다 투숙기간이 주말에 1미터가 넘게 눈이온 날이라 객실에서 바라본 세상이 모두 하얬다

This is a very nice, clean, classy hotel in a great central location in the lively Susukino district of Sapporo. My only “complaint” really had to do with the size of our room. It was extremely tiny without a closet or any drawers for storage. The distance between the bed and the wall was only about a foot (30 cm), while the distance between the foot of the bed and that wall was not more than 2 feet (60 cm). The opposite (window) side of the bed had more space but shared it with a small round table, a chair and a stool. We stayed for 10 days and so not having a place to unpack our clothes or store our suitcases was a challenge. We were able to squeeze our suitcases under the bed but it was extremely awkward and inconvenient to retrieve our clothing. When the suitcases were on the floor we literally had to crawl over the bed or step inside our medium-sized suitcases to get to the other side of the room. For this reason I would only recommend this hotel for a short stay (2-3 days) if you are traveling with just a small suitcase or tote. Another issue (for women) is the bathroom lighting. It was quite dim and unsuitable for applying makeup. I had to sit on the stool next to the window to use natural light to see well enough to apply my makeup. I’m so glad I thought to bring my own mirror.

직원 친절하고 정말 청결합니다 위치 너무 좋아서 여행하기 좋아요 방은 엄청나게 작고 대욕장도 작은데 사람이 너무너무 많아서 목욕은 좀 힘들어요 그리고 대욕장에 갈 때 룸에 있는 수건을 들고 가야해서 좀 불편합니다 대욕장에서 동선이 애매해서 목욕 하고 나와서 물기를 닦으려면 락커 열어서 수건을 꺼내야 하는데 그때마다 바닥에 물을 뚝 뚝 흘리게 돼요.. 바닥이 물장판이 됩니다 요즘 세상에 누가 수건을 훔치는 것도 아닐텐데 대욕장에 비치해두는 게 훨씬 좋을 것 같더라고요 노천탕에는 작은 나무가 있어서 나무에 쌓인 눈 덕분에 너무너무 운치 있습니다 얼리 체크인은 없다고 보시면 됩니다 아주 늦은 새벽에 도착해도 체크인은 전혀 문제되지 않습니다 그리고 어메니티에 바디로션이 없어서 있는 내내 건조해서 힘들었어요 전반적으로는 괜찮습니다!

絕佳的地點，如果你帶著行李箱，要留意豐水薄野站四號出口，祇有一半的手扶梯，請從六號出口搭乘電梯到地面。 雙人房擁有打開一個30吋胖胖箱的空間，有小冰箱、電熱壺，免治馬桶與淋浴間分離，可以同時使用。 17樓有付費的自動洗衣機，3公斤的衣服可以花費JPY600、兩小時從洗淨到烘乾。入住的四天期間，三台中固定有一台故障，而且有房客洗完衣服忘了拿，得從17樓跑到1樓跟櫃檯反應，算是不方便的地方。 入住當天可以跟櫃檯寄放行李，將房卡放入機器中，兩分鐘即可完成自動check out，非常方便。 有機會會再入住。

연박시 청소를 별도로 해주지 않는게 별로였습니다. 다만 위치 최신호텔이라 깨끗합니다. 룸은 작습니다

ユニットバスですが、しっかり扉で仕切られていてとてもよかったです。ベッドの下にキャリーケースを入れれるので部屋をスッキリしながら使えました！

Most things were great - rooms are clean but a little cosy. That's what you expect from most hotels in Japan at this price range anyway. Area is pretty good – Susukino has lots of dining options, bars etc. Very walkable to Odori if the weather is nice too.

The tea bags are good with different choices & taste The Bed & pillows also good

The hotel room is a bit small but very neat, the staff is nice and friendly.

Staff not overly friendly and rooms small not expecting that at this price point and business hotels with simular setups are available at a value. But still over all the hotel was satisfactory

Localização ótima, em frente à estação de metrô , fácil acesso à lojas , restaurante , bar e atrações turísticas. Cafe da manhã com bastante variedade e opções . Atendimento excelente de todos os colaboradores. Com todos acessórios e serviços necessários para quem está viajando .

It is directly in front of Houseisusukino station and so it is easy to get to. The hotel is also near the main susukino area and odori areas with many food options. However, the hotel staff only speak basic english and we experienced difficulties explaining a small issue when we called the front desk. Overall a pleasant stay still.

rooms great, Onsen was an amazing experience. Gym was very limited. the staff was great the biggest let down was the breakfast buffet it was very limited for with no basic western breakfast foods and the coffee was terrible. overall great stay did not offer a late check out had to pay which was disappointing.

직원이 친절했습니다

너무나도 편하게 3박 4일 쉬고 왔습니다! 직원들도 너무 친절하고 문의도 잘 들어주었습니다. 대욕장도 방에 있는 샤워시설보다 훨씬 좋아 매일 이용하였습니다. 조식을 먹어보지 못해 너무 아쉽네요! 다음번엔 조식까지 먹어보겠습니다!!

Clean room, good location. front desk staff can't understand English and also not willing to understand. Not a pleasant experience. He also shows impatient.

チェックインの時にかなり時間がかかった。

チェックアウト時にスタッフが不在で、コールをするも、誰も出てくれず。 朝の急いでる時間に三分以上待たされて、とても不愉快でした。

직원 친절 깨끗 좋은 위치

This property was amazing, everything was new and modern not just in the room but the gym and bath as well. Staff were exceptional and very helpful.

It is directly in front of Houseisusukino station and so it is easy to get to. The hotel is also near the main susukino area and odori areas with many food options. However, the hotel staff only speak basic english and we experienced difficulties explaining a small issue when we called the front desk. Overall a pleasant stay still.

후기가 많았던 숙소여서 청결하다는 얘기는 많이 듣고 갔는데 후기처럼 청결하고 정리가 잘되어 있습니다. 한국어 하시는 직원도 있으셔서 편했습니다. 삿포로역까지도 걸어서 20~30분 정도면 갈 수 있고 근처에 번화가여서 식사/한잔 하기에는 좋았습니다. 다만, 주변이 번화가(유흥가)여서 아이들이 있으실 경우에는 한번 고려해보셔야 될 것 같은데 그거 말고는 전부 만점입니다.

พักที่นี่มา 2 ครั้งแล้วพนักงานต้อนรับบริการดี ยิ้มแย้ม / มีผ้าเช็ดตัวเปลี่ยนใหม่ให้ทุกวัน ที่พักหาง่ายอยู่ติดกับรถไฟใต้ดินสถานี Hosui-susukino exit 4 ขึ้นมาเจอรร.ซ้ายมือเลย

Brand new spacious room, perfect location and next to metro station.

very near the city centre. new and clean hotel. with free indoor onsen. it was raining and there were lotsa free umbrella to use. park parking available.

Check in machines didnt work so staff had to manualy check us in. Good location in heart of susukino & subway 10m from front door

きたえーるでのコンサートで利用しましたが、ススキノど真ん中で地下鉄駅や飲食店もフットワーク良く便利で快適でした。

Great hotel - The location was great and the room & staff were great !

perfect location for enjoying susukino nightlife

Just a few minutes walk to the shopping street and ramen alley. If taking the subway, exit 3 should be right in front of hotel, but do take note this exit got no elevator.

朝食美味しいです。

Hotel is newer i think but so limited staff for guest demands like housekeeping service, morning buffet same all menus and hot foid is that hot either almost room temp. Also there s no salt and peppers on the table. Feel like becoming cheaper tourist. All and all, not to happy stay at property. I can grade it 2 or 3 star hotel. No drink water daliy at room, too.

Staff was polite and helpful but short handed at time. Could have done better with tables cleaning after breakfast.

すすきののラーメン横丁から徒歩2〜3分でした。ホテルの部屋は広くはありませんが水回りも新しく快適です。ベットは硬めのマットでした。展望大浴場は空が見える露天風呂もついており都会のオアシスでした。朝食のビュッフェも値段の割に良いと思います。翌日はサッポロビール博物館へタクシーで10分程でアクセスも良かったです。

rooms great, Onsen was an amazing experience. Gym was very limited. the staff was great the biggest let down was the breakfast buffet it was very limited for with no basic western breakfast foods and the coffee was terrible. overall great stay did not offer a late check out had to pay which was disappointing.

夜コース付きプランに飲み放題コースも付けました、コース料理もとても美味しくてオシャレ、飲み放題はBARから運ばれてきて美味しいお酒でした、また泊まりたいと思います

Granbell Hotel Susukino was an excellent choice for our stay at Hokaido Susukino. This hotel met our needs for convenience in shopping, dining and transportation. The staffs were professional, courteous and reliable. Breakfast had a lot of choices. We love our stay at Granbell Hotel Susukino. Thank you!

室内が清潔で大浴場も綺麗でした。 朝食もバイキング形式で美味しかったです。 また札幌に来た際は利用したいと思います。

The pros are that the hotel is located well. The staff was friendly, and the outdoor baths inside and outside the hotel were small but nice. There was no noise, and the beds were comfortable. I know the cons because I have a lot of experience traveling to Japan. However, compared to a room with two twin beds, there was no space to put personal belongings around the hotel sink. Also, the area around the bed was too narrow for one adult to move around. Naturally, there was no room to open the checked bag. Also, there was not enough space to hang winter coats. There was no place to use the coffee pot provided in the hotel room. My husband and I stayed for 7 nights, and the room was supposed to be cleaned twice, but the cleaning schedule was not met, so we ended up getting cleaned only once. I had already talked to the hotel about the unmet schedule, and they apologized and said they would clean the room the next day, but since they did not fix it, I will not talk about it anymore. Also, when you check in at the hotel, you are given a coupon for a free bowl of noodles, but to use it, you have to pay for the table and use it together with a certain amount set by the hotel. If you don't use it, it's over, but if you're going to do that, the hotel should stop advertising the free bowl of noodles and just stop providing it.

客室は清潔で設備も新しい。最上階にコンパクトながら露天風呂付き浴場があり気持ちがよかった。朝食も種類が豊富。 すすきのエリアにあり、明け方にホテルに戻って来た客の声がドア越しに聞こえて目が覚めた。客層がエリアなりの感じ。