Hanoi Liliane Hotel and Travel

Very good location, they also have agents to help you book tours, good breakfast

The hotel was excellence, all the staff was friendly and helpful, Liliane was very helpful and help me to book 3 day trips what was all very excellence and good value for money and arrange a taxi for me to take us to the airport. Nothing was no bother. would higher recommendation the hotel to others.

Amazing: room cleanliness, location, staff, breakfast. There are a lot of choices for places to stay in the old quarter - this one was just right for us. We stayed in the family room. The staff were lovely, all very helpful and provided great recommendations, luggage storage, and arranged rides for us.

The place was clean but the area was very noisy. They advertise a spa but it is an outside service where the masseuse comes to your room. Breakfast was included.

Well located in the old quarter and surprisingly quiet, this hotel has a decent breakfast with made to order omelettes. Free water and coffee/tea through the day. Laundry service is well priced and effective.

Prisvärt hotell i gamla stan. Perfekt läge till det man vill se. Ok frukost Flygplatstransfer fungerade perfekt. Trevligt med en balkong att se på gatulivet.

Lovely location and friendly staff!! Facilities need a little attention but I would still book for a short stay.

Staff was great, rooms were very clean and everything worked fine. Breakfast bar was also very good. They also handled out tours for us and did an amazing job!

From check in to check out everything went smoothly here . Upon booking was immediately messaged and welcomed and told prices for ride from airport . Our driver was prompt and safe and picked us up with no problems and good price . Was able to drop our bags while we waited for checkin . Room was decent size for the area and was cleaned daily . The breakfast had plenty of choices everyday and there was a place to refill waters for free . Area was quieter which we loved and would welcome after being near the lake or beer street with lots of bars and restaurants near by .

Très bon séjour à l’ hôtel Liliane. Emplacement idéal dans le vieux quartier. Le personnel est vraiment très sympathique et toujours à l’écoute. Lits très confortables. Petit déjeuner très bon. Possibilité de changer de l’argent, c’est très pratique.

房間超乾淨的，四人房空間很大，一塵不染。服務人員態度親切，英文講得很好。

First of all, let me say the front desk and the manager at this hotel is amazing. I love Lily she goes and does things for her customers. We love her so much and I think that it’s about it, about this hotel. We got a family room two bedroom one bathroom. We do not touch the shower head, because the head broke. The bathroom was not really clean a lot of mold around. The master room has ants everywhere. My family and I felt like we were living with ants everyday, we kill hundreds every day. Breakfast was very limited and is the same every single day. In my opinion, it was not even good. And the funny thing was on our first day they made the bedroom for my kids, but then skipped out. Don’t ask me why they did that. So during of four nights with them, they made the bed for my kids one time and none for us. They don’t come in at 11 or 12 they normally come in around three and that’s the time we are in our room. We asked them to come back to make our bed, but then never do. They would ask us what do we need and we will get new towels and water from them and call it a day. So over experience with this property, is the front desk. Everything else is a no go. The location on this property is ideal, It’s walking distance to almost everywhere you want to go. It’s very convenience. When it was time for us to head to the hotel, Lily, the Property manager got us a ride from her own hotel for 300, 000 Which is a good deal. Over experience with a 5/5 for me.

Amazing stay at Hanoi liliane hotel, excellent service by the staff. Room was large and clean. Walking distance to nearby attractions and plenty of food options nearby!

Un petit hôtel local dont le plus est vraiment la gentillesse du staff, toujours un sourire, un bonjour et prêt à répondre à n’importe quelle attente. Ils peuvent aussi organiser des excursions, très pratique pour ceux qui veulent se laisser guider. J’ai eu une chambre spacieuse et propre, quelques coups de peinture à prévoir cependant. Le petit déjeuner était complet avec des options internationales et vietnamienne.

Excellent service, with very helpfull staff! Clean room and hotell. Good location in old town.

There is a stinky smell in the main floor every day, we switch to another hotel after we came back from Hanoi 2 days trip,the reason I picked this hotel, from review what other people rate, I don’t know why it rated so high, I don’t recommend it hotel at all.tv not working,breakfast is not good,

Clean, well staffed and great breakfast buffet.

clean room and friendly staff

nice and helpful team, breakfast area can be a little crowded at "rush" hour. room was nice and clean, bathroom too

Property was really spotless and clean! The staff, including the front desk, restaurant, cleaning and front staff are extremely helpful & accommodating! Breakfast was beautifully presented & delicious! Their attention to detail is simply incredible!

Hôte très bien situé. Notre chambre dotée d'un balcon était très confortable, mais la prochaine fois, je réserverai une chambre à l'arrière. Même si la rue est relativement calme, à Hanoï, il y a toujours du bruit dans la rue assez tôt le matin. Les réceptionnistes, très aimables, ne vous harcèlent pas pour vous vendre des excursions. Le petit déjeuner, très copieux, est excellent. J'ai rarement pu manger des céréales muesli aussi bonnes à Hanoï.

房間超乾淨的，四人房空間很大，一塵不染。服務人員態度親切，英文講得很好。

Nothing spectacular about the stay... room is very small but adequate, although for two people out would be cramped. Breakfast is small but very good, with an excellent selection of fresh fruit... noise echos in the halls and with thin walls it can be noisy

Great stay except hot water didn’t run properly

スタッフのみなさんがとても親切で気持ちよく過ごすことができました。 朝食はセレクトメニューがあり、いくつ頼んでも良いので、思う存分食べることができました。 部屋は広すぎるくらいでゆったりできましたが、五階ということもあるのか、シャワーの水圧が低かったのが残念でした。 帰りの空港までの配車をお願いしたのですが309Kで、行きのGrabの値段と変わりませんでした。前もって時間を指定して予約できるので安心です。

房間有點小，隔音效果不好，但地裡位置很棒

フロントのスタッフはとても優しい。部屋のドア、ベランダへの扉は虫が通る位の隙間が空いてるのでエアコンの効きが減る。エアコンも日本製でないためか効果がイマイチでした。でも、場所は最高に良かった。数分で人気の飲食店、マッサージがあり、週末は夜市もすぐ行ける。 アメニティは歯ブラシセット、綿棒、バスタオル、ペットボトル１本、コーヒーとお茶のティーパック、ボディソープ、シャンプー。 ペットボトルは助かりました。 朝食は目玉焼き、スクランブル、オムレツ、ゆで卵、パンケーキ、フォーから選べる。 他、パン、フルーツ、焼き飯もしくは焼きそば、ウィンナーを自由に食べれる。フルーツもあり。飲み物は紅茶コーヒー。遅めならミカンの絞ったもののようなのがあった。 ツアーに参加してもホテルまでお迎え来てくれるので、ほんとに便利でした。 次回にも候補にしたいホテルでした。

Very friendly staff, attentative and helpful. We booked room 300 with balcony and it was really nice with good value for money. Only thing to be aware of is, that the double-doors don’t close properly and therefore this room is quite noisy. Breakfast was fine with selection of eegs, pancakes or pho along with toast etc. we did miss some juice though, cause they only serve Coffey, tea and water.

旧市街で安いホテルが無い今日この頃。 その中で何とかCPの良いホテルを探して予約した。 まぁ、昔ながらのベトナムのホテルですな。 マジで20年前から改装してない感じ。 とは言え、朝食もついてるし、ソレなりに広い部屋。 タオルはかなりくたびれてるし、少し汚ないものの使用に問題無し。 最近、贅沢になってるから、辛口レビューしたけど、基本抑えてるから旧市街では候補。

Very helpful and attentive stafff. Decent sized rooms for the old quarter.

Amazing stuff going an extra mile to help you in every situation, I can't imagine better 5* service! I was sick and my friend left a hat on sleeping bus and they made everything to get it back and handed to us during breakfast, which was so far the best breakfast in Vietnam with selection of . We got very nice room and felt at home staying the second time in this hotel- I hardly recommend

Very good location, they also have agents to help you book tours, good breakfast

This hotel has the most beautiful staff that look after you in every way. Nothing was too much trouble and it was excellent value for money. It was a perfect central location to the Old Quarter. Highly recommend.

Amazing: room cleanliness, location, staff, breakfast. There are a lot of choices for places to stay in the old quarter - this one was just right for us. We stayed in the family room. The staff were lovely, all very helpful and provided great recommendations, luggage storage, and arranged rides for us.

Excellent service, with very helpfull staff! Clean room and hotell. Good location in old town.

Receptionist were very professional and courteous. They were accommodating in adding an additional room.

Very friendly staff , especially Lilly.very professional, knowledgeable and kind.

Staff was great, rooms were very clean and everything worked fine. Breakfast bar was also very good. They also handled out tours for us and did an amazing job!

Right in the thick of it. Loverly staff

Petit déjeuner buffet très bien personnel accueillant la chambre était très petite et la fenêtre donnant sur le couloir il a fallu demandé 3 fois entre 10h du matin et 15 h de l après midi pour que le ménage soit fait par le staff de ménage

Hanoi Liliane Hotel & Travel is conveniently located in the old quarter with lots of eating & shopping places nearby.

Great place right in the heart of the old quarter close to shopping, lake and restaurants. Staff and facilities all excellent. Ive gone north but hoping to get booked in again once i have done what I want to do here.

Liliane Hotel was perfectly located for us in the centre of old town, in 'hardware street'. Easy to walk everywhere, plenty of food and shopping options. Room was in the older, streetfront building with a small balcony. Great aircon and fan kept things cool, bed was large and comfortable, bathroom was very clean.

It is at the center of old quarters. Have good access.

Excellent service, with very helpfull staff! Clean room and hotell. Good location in old town.

Perfect location! Recommended to stay here if you would like walk around Hanoi's Old Quarters!

Prisvärt hotell i gamla stan. Perfekt läge till det man vill se. Ok frukost Flygplatstransfer fungerade perfekt. Trevligt med en balkong att se på gatulivet.

Very convenient location.

Em geral, a estadia foi muito boa. Quarto confortável, bom café da manhã e boa localização. Só o horário do café da manhã poderia ser mais cedo. Começa às 6:30 re as vezes precisamos sair rápido por causa de passeios.

The staff at Hanoi Liliane couldn’t be more friendly or helpful. It felt like home to me. The room had everything I needed and it was lovely and quiet. A great location for all the main tourist attractions.

Very good location, they also have agents to help you book tours, good breakfast

バスタブがあるのが嬉しかった。ファンは好きなのだが開店が強すぎて壊れないか心配。部屋はきれいでベッドが良い香りがしてそれもホテル側の気配りなら素晴らしいと思った。受付の女性２名と会話したが二人とも可愛い。 朝食のフォーが塩味が強すぎて不味かった。味付け間違えたのではないか。

Well located in the old quarter and surprisingly quiet, this hotel has a decent breakfast with made to order omelettes. Free water and coffee/tea through the day. Laundry service is well priced and effective.

Staff were very friendly and helpful. Breakfast wasn't great. Rooms quite basic.Good location though.

Em geral, a estadia foi muito boa. Quarto confortável, bom café da manhã e boa localização. Só o horário do café da manhã poderia ser mais cedo. Começa às 6:30 re as vezes precisamos sair rápido por causa de passeios.

Staff was great, rooms were very clean and everything worked fine. Breakfast bar was also very good. They also handled out tours for us and did an amazing job!

Clean, well staffed and great breakfast buffet.

nice and helpful team, breakfast area can be a little crowded at "rush" hour. room was nice and clean, bathroom too

Muy buena ubicación. La habitación cómoda, tal como se ve en las fotos. Buen aire acondicionado. Desayuno básico pero completo, opciones orientales y occidentales. Lo mejor fue la atención, en la recepción siempre un saludo sonriente. Volveríamos!

Très bon séjour à l’ hôtel Liliane. Emplacement idéal dans le vieux quartier. Le personnel est vraiment très sympathique et toujours à l’écoute. Lits très confortables. Petit déjeuner très bon. Possibilité de changer de l’argent, c’est très pratique.