Plaza Hotel, Chorley, Sure Collection by Best Western

The hotel was good but had renovation going on which I didn't know about but it was fine. The staff are great and there is a decent pub next door which does pretty good food. The room was big with a decent bed but they don't do a cooked breakfast but that is because it's not worth it for the number of rooms (understandable). Overall not at all bad!

We enjoyed our stay here. It was only 1 night while passing through but we liked it - nice bed, very nice pub next door, plenty of parking.

A well located hotel to the town centre with a pub next door that did great meals, so very convenient. The room was comfortable and clean.

Room itself was lovely. Uninformed about property renovation so unable to relax when checked in due to noise. Dust sheets all over corridors and workmen plastering and drilling etc. Room needed some tlc and door to bathroom rubbed the toilet. Money for room Vs quality gave us a bad taste after walking into a building site.

Loads of parking, room clean, staff seemwd helpful when we interacted with them. The bed wasn't the most comfortable however was bearable

It's not the Ritz, but is clean, comfy and the staff were very helpful and friendly. Plenty of parking and it's quiet, being set back from the main A6. The hotel is being gradually refurbished and it does need it as the decor is very dated. You can tell that it was previously a Premier Inn. It was reasonably priced for one night. I didn’t frequent the attached pub so can't comment on food quality.

Needed to stay again in the area and having stayed here before chose to stay again. This time we knew the hotel sign wasn't lit and faded into a hidden obscure silhouette against the backdrop of a brightly lit roadside hostelry behind it, (arriving from the south at night). Plentiful parking and quiet despite being near a main road. Be advised, we noted the breakfast choice/options and brought our own food. The adjacent hostelry opens too late for breakfast, and the hotel is not allowed to serve hot food.

It is a budget hotel and very much operates to that model. If that is what you are looking for this is fine. It does what it says it's going to do. Very much not full service. Decent car park, pub right outside, good transport links. Bed comfy, bathroom basic but functional. Water pressure not great and not particularly hot, but hot enough

We just required a bed for the night. This place was fine for the money. It is dated but it was comfortable and clean. The tea and coffee tray in the room was very welcome. Shower was more than adequate over bath. Beds were comfortable and nice clean linen. Beautiful big fluffy towels The pub next door was great value for money for drinks and food.... pub grub..... but it was good and plenty of it. All staff were friendly and welcoming. We would stay again if just requiring a stop over. We didn't have breakfast but it looked like a help yourself effort in the lobby of the hotel. All in all good value and comfortable. Certainly needs updating. Be aware no lift to upstairs floors.

Lovely hotel. Plenty of car parking spaces.

Clean room but a bit scruffy.

Good location, friendly staff, comfortable room... only issue was the bathroom could be better maintained (toilet seat was loose and could be cleaner) but for the price it was ok

Good location clean room ( towels not changed daily was a bit disappointing and room not cleaned daily) would stay again as was good for the price we paid

Lovely clean room

Unfortunately, you could hear through the walls what people were talking about in the rooms and in the corridor, the garbage was not picked up from our room even once and cleaning was not done even once.

Room 19 The room was big but dated and could do with a refurbished, the bathroom was the worst chipped in the bath in multiple places mold in the tiles and surrounding areas in the bath the shower curtain was turning orange at the end of it and the shower rail was hanging out the wall, if I did not notice it and pulled the curtain across it would of fell out the wall as the wall plugs were also out the wall, the towels provided smelt really bad it had a fishy smell to them and you could smelt it as soon As you entered the room

Poor cleanliness no dining room badly maintained needs renovation.

The hotel was everything we needed for a one night stay. The bed was comfortable, the room and bathroom were very clean, fresh white bedding and towels. The hotel is next to a pub which was convenient for a few drinks with friends and a fantastic breakfast!

Staff were very friendly and pleasant. Room was reasonably clean, though two of the lights didn't work. No housekeeping service over five nights. Beds leave a lot to be desired.

Nice touches in the room such as a welcome note and biscuits . Mints with the tea and coffee . Clean and comfortable .

Free parking, very friendly service. Chip and pin machine not working, one of the lights above bathroom sink not working, extractor fan not very effective and shower although warm wasn’t the best and warm was when it was at its hottest setting. Bed was comfy, no sockets next to the bed though.

Staying for business reasons. Breakfast was expensive for what you could get and the eating area was like a school canteen. Poor. Also, noisy in rooms, could hear people up and down the corridor most of the night

Stayed here on a stopover when travelling up to the Lakes. Didn't check in until after midnight and had left by 9am. Quick check in, comfy bed, quiet room. All spot on for what we needed.

Stayed slol for social event. Hotel is good but as an old Premier Inn some of the rooms still need to be updated. Staff excellent and good location with pub next door.

In all honesty one of the best value stays I ever had. A little tired in the rooms/bathrooms. But excellent service with fans, bedding, heaters already available in the rooms. Pub next door was a little loud upto about 10:30pm ( I had an early start the next day) Breakfast needs a little more thought but was ok.

Loads of parking, room clean, staff seemwd helpful when we interacted with them. The bed wasn't the most comfortable however was bearable

Rooms were fairly large. Clean.

Great place to stay but my room was freezing, we arrived after 6 , i think the rooms could have been warmed up before hand, so not a good start. The staff are very friendly and as a pensioner and no lift i was offered a down stairs room. The pub opposite was very handy for an evening meal and drinks. On the whole a good, clean, family place to stay, but please warm your rooms while it’s so cold. Myself and my family thought it was good value.

It is a budget hotel and very much operates to that model. If that is what you are looking for this is fine. It does what it says it's going to do. Very much not full service. Decent car park, pub right outside, good transport links. Bed comfy, bathroom basic but functional. Water pressure not great and not particularly hot, but hot enough

The staff are excellent, Jasmine took time to sort my minor issues out. The rooms was large, my only niggle is; there aren't any power or USB sockets by the bed, you need a very long cable or a power bank to keep things charged by the bed. Only minor, but as I've stayed before, I took precautions.

Was a very good stay and staff and service also very good.

Stayed slol for social event. Hotel is good but as an old Premier Inn some of the rooms still need to be updated. Staff excellent and good location with pub next door.

overall room was great one of the single beds was not fully a bed so little hard to sleep on. room was clean but feel could be updated but had work going on in other room which caused no problems. big shout out to mike on the front desk he was amazing with our daughters as they had won a competition and treated them to hot chocs as was late when we got back! defo would stay again

Nightmare … No communication that they did not have proper breakfast facilities … closed Breakfast room … wrong breakfast provided… broken hot drinks machine My room was freezing … the heating was broken … on a night when it was less than -3 degrees. The whole hotel is in need of some care and attention The staff are kind … but not efficient

Mike, Anthony, and Monica were extremely friendly, helpful, and just fantastic in every way. Also, Cathy and Julie were so kind and professional. The place is fairly simple. I won't lie to you. But, it has everything you need and the location is great. I highly recommend the pub next door to the hotel. It is right there and shares the same parking lot. No, it is not just a bar. They have great food, an extensive menu, and it is family friendly. A taxi ride is always available and will only cost about 5 to 10 pounds to go anywhere in town. Everybody in Chorley was extremely friendly and the town square has plenty to see and do. I would stay at this location again and I recommend it to all.

Clean room, great sleep & hot shower. Few small issues in room dealt with quickly by staff. Close to office for work so for price would stay again.

Loads of parking, room clean, staff seemwd helpful when we interacted with them. The bed wasn't the most comfortable however was bearable

Excellent service from when i arrived, i forgot to mention in notes i was in a cast & they soon changed me to a ground floor room & supplied a shower mat instantly on request. Well done!!!

The staff were first class. My only real criticism is that the bathroom looked a bit tired.

Helpful check in , good size room, Helpful check out easy walking distance to town centre

We picked this hotel as it had parking in case the trains were on strike. As it turned out the strike was called off so we arrived by train. Hotel is either 25 mins walk from town or a quick bus ride. The buses were very regular and cheap - especially at night so it was quite convenient. We booked a double room but when we checked in we'd been allocated a twin. The chap on reception asked if we wanted a double in stead and said there was no problem switching us - which we agreed to. Unfortunately he probably only switched us for one night as the key card didn't work the second day. It was fine though as 24hr reception so we got it changed. The room was fine - nothing spectacular. Nothing got cleaned or changed between nights and there was only one hand towel - again maybe from changing rooms. The room - they never seem to be able to put a mirror where you can sit to do your make up and the hairdryer didn't reach well to the mirror as well. The main problem was the toilet - it took about 15 mins to refill and when there are two of you coming and going at the same time it was difficult. When I asked about it - it sounded like it might be a problem hotel wide. Overall it was OK for 2 nights. I'm sure there would have been a better option if we'd known the trains were running and we didn't need parking.

We enjoyed our stay here. It was only 1 night while passing through but we liked it - nice bed, very nice pub next door, plenty of parking.

A well located hotel to the town centre with a pub next door that did great meals, so very convenient. The room was comfortable and clean.

Stayed slol for social event. Hotel is good but as an old Premier Inn some of the rooms still need to be updated. Staff excellent and good location with pub next door.

A good place to stay for a night while travelling from London to Scotland. Very convenient and friendly staff.

I was pleasantly surprised by the accommodations and the location was perfect for meeting family and friends..

Needed to stay again in the area and having stayed here before chose to stay again. This time we knew the hotel sign wasn't lit and faded into a hidden obscure silhouette against the backdrop of a brightly lit roadside hostelry behind it, (arriving from the south at night). Plentiful parking and quiet despite being near a main road. Be advised, we noted the breakfast choice/options and brought our own food. The adjacent hostelry opens too late for breakfast, and the hotel is not allowed to serve hot food.

It is a budget hotel and very much operates to that model. If that is what you are looking for this is fine. It does what it says it's going to do. Very much not full service. Decent car park, pub right outside, good transport links. Bed comfy, bathroom basic but functional. Water pressure not great and not particularly hot, but hot enough

Clean very quiet considering next to a pub

Helpful check in , good size room, Helpful check out easy walking distance to town centre

The hotel was good but had renovation going on which I didn't know about but it was fine. The staff are great and there is a decent pub next door which does pretty good food. The room was big with a decent bed but they don't do a cooked breakfast but that is because it's not worth it for the number of rooms (understandable). Overall not at all bad!

Everything was okay apart from the breakfast, I was looking forward to more options than what I found. What I found was very basic e.g. cereals, bread and fruit juice

Clean and comfortable room, ample parking, reasonable prices and very friendly staff - all made our stay a good one. Definitely recommended. Breakfast was continental with option for sausage/bacon sandwich which was enough for us. Also having a pub nextdoor is a great benefit, hotel guests don't have to go around looking for restaurants - so convenient.

Staying for business reasons. Breakfast was expensive for what you could get and the eating area was like a school canteen. Poor. Also, noisy in rooms, could hear people up and down the corridor most of the night

What a tired and old hotel which is well overdue a good refurb and lick of paint - very expensive rates with a very disappointing breakfast option which we paid extra for - we will not be staying again unless we are desperate

Nightmare … No communication that they did not have proper breakfast facilities … closed Breakfast room … wrong breakfast provided… broken hot drinks machine My room was freezing … the heating was broken … on a night when it was less than -3 degrees. The whole hotel is in need of some care and attention The staff are kind … but not efficient

Mike, Anthony, and Monica were extremely friendly, helpful, and just fantastic in every way. Also, Cathy and Julie were so kind and professional. The place is fairly simple. I won't lie to you. But, it has everything you need and the location is great. I highly recommend the pub next door to the hotel. It is right there and shares the same parking lot. No, it is not just a bar. They have great food, an extensive menu, and it is family friendly. A taxi ride is always available and will only cost about 5 to 10 pounds to go anywhere in town. Everybody in Chorley was extremely friendly and the town square has plenty to see and do. I would stay at this location again and I recommend it to all.

The hotel is conveniently situated and whilst it does not have a restaurant there are a couple of decent pubs offering food within walking distance. There is ample parking at the hotel. The staff were ver ffriendly and welcoming. The room was clean and comfortable and had been recently redecorated. The breakfast options were limited and had to be ordered the night before. Breakfast was collected from Reception in the morning and eaten in a limited dining area next to reception. Overall the hotel had a tired feel to it and could do with a refurbishment. I felt that it did not offer value for money.

The room was clean and comfortable for one night. Bit of paper given at check in with breakfast choices and time I intended to eat was a first, I eventually found staff in the morning who gave me my breakfast bag, another first, and I consumed it in the foyer area. Met a man in car park later who had a ‘ proper’ breakfast in the pub next door,

I would not stay here again, its an old Premiere inn which is about 5 years out of date very tire furniture and bathroom etc. The breakfast was a joke at £15 no hot food, bread Tesco cheap bread, and the breakfast room was like in a corridor.