Four Points by Sheraton Monterrey Airport

Guests appreciate amenities like the indoor pool, gym, and bar; several enjoyed complimentary drinks. A few noted minor issues such as the pool not being well heated, the ice machine in the basement, parking security concerns, or a broken lobby fridge.

Feedback largely highlights clean rooms and common areas. There are occasional reports of odors, dirty bathrooms or linens, and lapses in room servicing.

Rooms are modern, spacious, and comfortable, with many praising the beds. Some report traffic noise in highway-facing rooms and intermittent issues with AC, hot water, TV or key cards, or firm pillows.

Staff are frequently described as friendly and helpful, and airport transport support is appreciated. Downsides include occasional slow or unhelpful front-desk experiences, slow check-in, and isolated billing or invoicing difficulties.

Very close to the airport with a complimentary shuttle, making it practical for layovers and early flights. Access can be slow due to construction and traffic, some highway noise and limited nearby options on foot, and a few mention the surroundings feel less secure at night.

Breakfast and on-site dining receive many positive comments for taste, with some plans offering a la carte service. Some guests experienced confusion about what is included or slower service at busy times, and a few found the breakfast limited.