Name: Holiday Inn Express & Suites - Lumberton by IHG
Address: 302 Wintergreen Drive, Lumberton, North Carolina, United States of America, Lumberton, North Carolina, US
Price range: US$76–US$156 per night
Rating: 9

What guests think

Travellers describe Holiday Inn Express & Suites - Lumberton by IHG as a modern, convenient stop off I-95 with very clean, spacious rooms, comfortable beds, friendly staff, and a popular free breakfast, making it a reliable overnight choice.

Location near restaurants and safe, well-lit parking are appreciated, and EV chargers are a plus, though the indoor pool has been unavailable at times. Several guests mention weak or inconsistent shower pressure, occasional maintenance or cleanliness lapses, and some unhelpful service interactions. Overall, expect a comfortable, convenient road-trip stop with generally strong value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests value the well-lit parking and on-site EV charging; several reports note the indoor pool was closed pending inspection, though a few stayed when it was open. Few other facilities are discussed.

Related guest reviews

10

Thomas J

13 Nov 2023

·

Stayed 1 night

Greeted warmly by night clerk. Showed me where the free electric charging station was. Breakfast was pretty good. Pancake machine empty. Good coffee. Well lit parking lot. Hotel was close to many eateries. Charges for room was great. (Hotel. Com)

10

Ruben E

12 May 2023

·

Stayed 1 night

Clean and outstanding front desk service. Availability of EV charging stations on premises is a plus.

10

Kara

5 Jan 2025

·

Stayed 1 night

Check in was so easy and the lady at the front desk was fantastic. The parking lot is so well lit and there are many dining options within walking distance of the hotel. The hotel seems to be very new and the room, hallways, and lobby was absolutely spotless. The beds were so comfy! I loved that the soap, shampoo, and conditioner was actually Dove brand and was in bottles on the wall. We did not eat at the breakfast buffet but it looked like there were many options to choose from. We would definitely stay here again.

10

Wilbert

28 Jul 2025

·

Stayed 1 night

I had a great experience at this hotel. The location felt safe, the staff was professional and welcoming, and the room was clean and comfortable. We arrived late at night, and check-in was quick and easy. The parking area was secure, and the overall environment was quiet and relaxing. My family really enjoyed the breakfast and the pool. It was a perfect stop during our road trip. Although pets weren’t allowed inside, we had to leave our small parrot in the car with the windows open, and thankfully everything went fine. A small pet-friendly option in the future would be a great addition. I would definitely stay here again and recommend it to others.

10

SYLVIA

10 Jan 2025

·

Stayed 1 night

Clean, new, 2 elevators and plenty luggage carts for bringing things from the car to the rooms especially when they are in upper floors.

10

Thomas J

23 Apr 2025

·

Stayed 1 night

Free EV charging. No apps needed. Free. Friendly staff. A lot of restaurants available.

10

Josephine

18 Jan 2025

·

Stayed 1 night

The only disappointing thing was that the indoor pool still needed to be inspected by the county and the staff said theyve been waiting for awhile. It waa disappointing not to be able to use the pool.

8

JOY

30 Jun 2025

·

Stayed 1 night

It was very clean and quiet and the pool was open during my stay this time

10

Carl

2 Feb 2024

·

Stayed 1 night

Generally clean and comfortable. Appreciated the available car chargers.

8

Heather Lynn

8 Aug 2024

·

Stayed 1 night

Convenient off highway. Sleeper sofa was very uncomfortable. Pool was closed. Hot breakfast was not served.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and common areas, but multiple guests reported lapses such as dirty bathrooms, mold, or missed details. Overall cleanliness feedback is mixed.

Related guest reviews

10

Jacqueline

22 Feb 2025

·

Stayed 1 night

Very clean and staff was friendly and helpful!

6

Michael

1 May 2025

·

Stayed 2 nights

Good breakfast. Dirty bathroom floor.

4

Carlos

20 Aug 2023

·

Stayed 1 night

Room had lots of thumb nails on the floor and trash around the beds. Bath curtains were dirty and toilet was dirty

10

Laura

29 Dec 2024

·

Stayed 1 night

Great stay for the price. Clean, modern, spacious. Great breakfast choices.

10

Priscilla

16 Feb 2025

·

Stayed 1 night

Very clean hotel!! Quick easy check in with very friendly staff. Room was clean and spacious with very comfortable beds.

2

Jeremiah

29 Apr 2025

·

Stayed 1 night

I found the cleanliness very disappointing. There was urine all over the toilet seat when we entered the bathroom. Additionally there were two black hairs on the bathroom floor. It looked like the place had not been cleaned

10

Tina

7 Sept 2025

·

Stayed 2 nights

Room was extremely clean. We have stayed here everytime we come to Lumberton. Always satisfied

6

Kwong

30 Dec 2024

·

Stayed 1 night

This place has all the holiday inn space, amenities and great breakfast. I think they're severely understaffed because the rooms could've been a lot cleaner. It looks clean enough but if you look deep enough you'll notice that not everything was deep cleaned. Smelly shower curtains, a little moldy in the shower, bathroom didn't feel disinfected and floors were not deep vacuumed so there was a lot of dust. The employees are super friendly and helpful. Breakfast was pretty good and 24 hour coffee was a huge plus. Hotel was very quiet, definitely a better clientele than the cheaper hotels. I usually expect a lot more from holiday inn.

10

Mary Ann

13 Oct 2023

·

Stayed 1 night

Hotel was nice however the bathroom had quite a bit of mold around shower and tracks of shower doors were very dirty. All else was good. Breakfast was great and the breakfast area was clean.

10

Linda

22 Mar 2024

·

Stayed 1 night

Our room was super clean. The room had nice newer furniture. We had two queen beds which were very comfortable. The staff at check-in and check-out were very sweet and a pleasure to talk to. A great hotel close to I-95 N. Nice breakfast also is included. I would definitely stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and beds are comfortable, but recurring comments cite weak or inconsistent shower pressure, occasional maintenance issues, and some noise from doors or nearby roads. Sofa beds are reported uncomfortable in a few cases.

Related guest reviews

8

Beth

7 May 2024

·

Stayed 1 night

Hotel was a great place to stay on our way home - clean and comfortable. The water pressure / temperature was very inconsistent in the shower, though.

8

Carol

25 Sept 2025

·

Stayed 1 night

Room and bedding was clean and comfortable. However, the water pressure in the shower was very weak. We had two rooms and the other room had the same very weak water pressure. We also asked for adjoining rooms but did not get that. Breakfast was typical of free breakfasts but was pretty good. We’d consider staying here again if they fixed the water pressure. Since we were passing through to Myrtle Beach we did not take in any of the local shopping but it appeared to have a good variety places to eat.

10

Adam

24 Feb 2024

·

Stayed 1 night

Conveniently located near I-95. Some road noise at night. Facility was clean and staff was very friendly. Building looked to either be relatively new or has been maintained very well.

6

John

29 Jun 2025

·

Stayed 1 night

Stay was mid. Tv was broken and bed sagged bad. Breakfast was poor. Juice machine was warm and pancake machine was broken. Shower was very weak stream. Stayed at a TRu 5 days previously and it was way nicer and better everything. Do better.

10

Danielle

17 Apr 2023

·

Stayed 1 night

Room clean & spacious

10

Wendy

3 Mar 2025

·

Stayed 1 night

Very pleased with our stay! Super easy check in/check out. From the parking and easy access in and out of our room. Great place to stay right off I95 on our drive back to PA from FL. Room was clean, and spacious. Very comfortable!! We will stay here again.

8

Roger

11 Dec 2024

·

Stayed 1 night

Television had horrible reception and poor channel selections. Water pressure and hot water were inconsistent.

10

Harry

3 May 2025

·

Stayed 1 night

Liked the quiet atmosphere .... didnt like the loudness of the room doors closing

10

ANGELO R

1 May 2024

·

Stayed 1 night

I liked the room;s size and shower. Very clean room. Close to I 95.

6

Tina

25 Jul 2025

·

Stayed 1 night

We had originally reserved a room with two queen size bed for there was four people traveling. When we got to the hotel, they gave us a room with a king bed and a pullout couch. This is not what I was expecting and therefore, we had two people that had to sleep on an uncomfortable pullout couch after driving in the car for 13 hours. This is unacceptable and I should’ve been notified that they had no double rooms left. I should not just have been given a different room with one bed and a pullout couch.

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Service

Staff are frequently described as friendly and accommodating, yet several guests experienced poor communication or unhelpful responses regarding room types, accessibility, late checkout, or issues like laundry and deposits.

Related guest reviews

10

Kenneth

6 Feb 2025

·

Stayed 1 night

Friendly staff, Clean well kept room, Good breakfast. Very accommodating.

10

Jacqueline

22 Feb 2025

·

Stayed 1 night

Very clean and staff was friendly and helpful!

2

Daniel

20 Jul 2023

·

Stayed 1 night

We stayed twice, once on our drive to DC and once on our drive back from DC. First night we were checked into the wrong room. Staff fixed it, lady at the desk was nice. Second stay they have the wrong room and lady at the desk refused to fix it. Called Manager and handed the phone to us to talk to him instead of just handling herself. Terrible attitude, very argumentative, zero help. Manager fixed it.

8

Richard

27 Jul 2025

·

Stayed 1 night

The person that checked us in did not make eye contact, she did not speak clearly, no instructions on elevators or breakfast. Just mumbled what time breakfast was. Very rude as far as I’m concerned. Very impersonal for someone working in the service industry. Other than that stay was very good.

4

Gabrielle

30 Sept 2025

·

Stayed 1 night

Check in, the representative at the front desk was welcoming. The incidental was ridiculously high, check out was very stressful add up, the representative was not very warm, welcoming or understanding to say the least. I requested late check out due to family member emergency (hospitalization) I was told there is a group coming in and was already scheduled for that room latest I can leave is 11:10am. I needed to tell him soon as possible if I’m renewing my room or checking out at 11:15. I considered and called back, he said furthermore I am a club member not diamond and late check out is only reserved for diamond members. Then nobody has late checkout today because of the group he is expecting.

10

Wanda

29 Sept 2025

·

Stayed 2 nights

From our check in though our check out, my family was treated with respect and kindness. These folks were some of the nicest staff I have ever encountered. I'm bad with names but the young man who checked me in Friday afternoon also checked me out on Sunday morning and the young lady who was our housekeeper took care of us and provided the extra things we asked for (we left all the extra behind because I know that some folks don't). we really appreciated her kindness. You had one of the best breakfast buffets I've ever had and I do remember Miss Angel's name. They all deserve extra credit and thanks. I am an IHG member and they do your hotel credit.

8

Adrienne

3 Mar 2025

·

Stayed 1 night

Nice property. The rooms were spacious, clean, and comfortable. My only complaint is that the front office staff were not friendly at all. In fact, when I called to inquire about an early check in and latte check out, the lady had an attitude. I stay in hotels often and am used to such requests either being accommodated or rejected politely. She was rude about it. The evening check in lady was not rude, but she also wasn't friendly. So, they could greatly improve their customer service skills!

10

Pat

10 Feb 2024

·

Stayed 1 night

Staff very friendly.

10

KAREN

27 Jan 2023

·

Stayed 1 night

The ladies at the front desk were absolutely lovely

6

Samantha

11 Nov 2025

·

Stayed 1 night

Requested a handicapped accessible room when booking, the room was not handicapped accessible. Women checking us in saw my husband was in a wheelchair and said nothing about not meeting our request, the hotel was empty, only a couple cars in parking lot. she said it was a slow night, not many check-in. Very disappointed a hotel would not accommodate a wheelchair accessibility request. I Explained to person at desk in the morning that room was not handicapped accessible as requested and we have extreme difficulty using bathroom, please inform the manager. No apology at all. Just an ok. Even after I said to her "Thank you for the apology" she said nothing to us.

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AI-generated summary based on recent guest reviews

Location

Right off I-95 with easy access to restaurants and shops; many found it safe and quiet, with a few noting some road noise or a slightly isolated feel.

Related guest reviews

10

Shelly

28 Mar 2024

·

Stayed 1 night

Great location off of I95 and walkable places to eat and shopping. Staff we’re friendly and hotel is clean!

10

Paul

5 Apr 2025

·

Stayed 1 night

Check in was quick. Rooms are spacious and clean. The location is right off if I 95 easy on and off. Just one quick note if your coming north you will turn right off highway but a quick left afterwards. There is a gas station right near the hotel as well as a Beal’s and other shops. We ate at the Outback which we were able to walk to easily.

10

SACHIN

31 Dec 2024

·

Stayed 1 night

Excellent location, private, and quiet. Lot of food options around.

10

Louise

3 Aug 2024

·

Stayed 1 night

Very convenient area to stop.

10

Shannon

27 Apr 2024

·

Stayed 1 night

The room was clean and quiet. Parking was a breeze! Would definitely stay here again when traveling through from Florida.

8

Noel

20 Apr 2025

·

Stayed 1 night

Clean and safe just a bit isolated with nothing around to do or see.

10

James

30 Dec 2025

·

Stayed 1 night

The hotel is conveniently located near I-95. It's well maintained with very comfortable rooms.

10

Maxime

29 Sept 2025

·

Stayed 1 night

Great location for a travel break. Lots of restaurants and retail shops nearby.

8

Heather

4 Dec 2024

·

Stayed 3 nights

The hotel location was nice, at the end of a road, quiet not lots of traffic so you could get some rest. There was one eatling establishment close (outback) so you could walk there if you wanted. We stayed here for a wedding Thanksgiving weekend. Staff was nice, for the most part outside of a woman with really short short butch hair, she seemed irritated when I asked about more hot water in the tank....to which she replied, that someone else was supposed to fill that, then she grumbled off. Other than that, everything was peachy!! Breakfast was fine, hot and served it's purpose. Room was clean, bathroom was clean.

10

Robert

22 Apr 2023

·

Stayed 1 night

Great location to the highway.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and quality, though a few guests encountered missing items or equipment issues on certain mornings. Overall feedback trends positive.

Related guest reviews

10

Einar

20 Oct 2025

·

Stayed 1 night

Room was fantastic and the morning Breakfast options were amazing

10

Jeff

22 Sept 2025

·

Stayed 1 night

Best New Hotel EVER !! Great Breakfast too !!

10

Terese

3 Oct 2025

·

Stayed 3 nights

We stayed to attend a funeral the weekend of 9/27/25. All the staff were so accommodating and helpful. The space was clean and the breakfast was delicious. i highly recommend this hotel.

6

John

29 Jun 2025

·

Stayed 1 night

Stay was mid. Tv was broken and bed sagged bad. Breakfast was poor. Juice machine was warm and pancake machine was broken. Shower was very weak stream. Stayed at a TRu 5 days previously and it was way nicer and better everything. Do better.

10

Tamara

27 Feb 2025

·

Stayed 1 night

This hotel was easy off and on 95. It was a very spacious room and clean. Bed was comfortable. The breakfast had a huge selection and was one of the best we’ve had! We would definitely stay at this hotel again on our next trip!

10

Viktor

22 Sept 2025

·

Stayed 1 night

This stay hit all our top priorities. No old musty smell. Comfortable climate control. Very quiet. Very comfortable bedding and pillows. Very clean. Snatched modern look. Breakfast actually had hot items including omelette, sausage, patty, gravy, oatmeal, pancakes, in addition to all the other usual breakfast foods. I was sad to leave.

8

Karen

4 Apr 2023

·

Stayed 1 night

Excellent stay. Only complaint was during breakfast, one day they didn’t have milk and today they didn’t have yogurt. They should have those things. Otherwise, nice room, pleasant and friendly staff, clean facility. Enjoyed.

10

Christina

12 Jan 2024

·

Stayed 1 night

From check in to check out everything was amazing!! Shower had great strength!! The Dove Bath Amenities were great! The breakfast was the best hotel breakfast!!

10

Larry

30 Sept 2025

·

Stayed 1 night

The room was very clean and the breakfast was excellent. Various choices

8

Heather Lynn

8 Aug 2024

·

Stayed 1 night

Convenient off highway. Sleeper sofa was very uncomfortable. Pool was closed. Hot breakfast was not served.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$100
February	US$93
March	US$97
April	US$101
May	US$99
June	US$96
July	US$105
August	US$126
September	US$118
October	US$116
November	US$111
December	US$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $115	17 $96	18 $104	19 $99
20 $84	21 $79	22 $84	23 $84	24 $82	25 $152	26 $156
27 $80	28 $88	29 $89	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $123	3 $123
4 $137	5 $84	6 $88	7 $90	8 $96	9 $104	10 $103
11 $81	12 $85	13 $87	14 $84	15 $79	16 $81	17 $78
18 $76	19 $82	20 $89	21 $81	22 $79	23	24 $94
25 $76	26 $81	27 $81	28 $79	29 $81	30 $78	31 $78

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Communication Accessible, Minifridge)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed with Sofa Bed, Accessible (Communication Accessible)

Standard Room, 2 Queen Beds (Extra Floor Space)

Suite, 1 King Bed, Accessible (Mobility Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Standard Room, 1 King Bed (Extra Floor Space)

Room (Specialty)

Suite, 1 King Bed with Sofa Bed

Suite, Multiple Beds

Standard Room

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Communication Accessible)

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Lumberton by IHG

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Prices for upcoming dates