Name: Pendry Manhattan West
Address: 438 West 33rd Street, Chelsea, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: $1,002–$3,830 per night
Rating: 9.47

What guests think

Reviews of Pendry Manhattan West highlight exceptionally friendly service, modern quiet rooms with city views, and a very convenient location near Penn Station, Moynihan Train Hall, Hudson Yards, and subway lines, making it a reliable base for business and leisure.

Many guests praise the cleanliness, spacious layouts, and thoughtful design details that make the rooms comfortable. On-site perks like a well-equipped gym, a popular restaurant and bar, and dependable room service earn frequent compliments. A few reviews note minor drawbacks, including dim hallway or room lighting controls, an underwhelming breakfast, occasional service lapses (limited concierge help or billing emails), and limited common space for working. Overall, expect a polished, upscale stay suited to both business trips and family visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently highlight the well-equipped gym, the popular on-site restaurant and bar, and reliable room service. Some mention limited common workspaces and minor gripes like early lobby coffee hours or minibar space.

Related guest reviews

10

Arman

Feb 3, 2025

·

Stayed 4 nights

Great Hotel. Absolutely clean, cozy, modern and luxurious. Staff was very professional and the hotel has a wonderful bar and restaurant inside. I would definitely recommend staying here if you can afford the budget. Pricy, but worth its value!

10

Darren

Nov 7, 2023

·

Stayed 6 nights

Great hotel very clean Zou Zou bar staff particularly great level 4 bar staff rude.

10

Melinda

Nov 2, 2025

·

Stayed 4 nights

housekeeping service was excellent and I really enjoyed the gym… I did not take advantage of much else

10

bruce

Sep 1, 2025

·

Stayed 4 nights

Beautiful hotel with great views of the city. Wonderful staff. Zou Zous restaurant in the hotel is really good. We stayed in the deluxe king and there was ample drawer space to unpack. There are 2 Starbucks steps from the hotel and many outdoor seating areas around the hotel. The 7 train is 1 short block away, and Hudson Yards is across the street. We loved it!

10

Toby

Oct 16, 2023

·

Stayed 7 nights

Beautiful hotel in the new Hudson Yards development. Rooms and interior spaces were beautifully decorated, comfortable and well thought out, with plenty of wonderful small touches, especially the turn down service. Service was second to none, I feel guilty I can't recall any staff names to properly thank them here but every single person we interacted with was lovely and genuinely helpful and attentive without being over the top. Room was great, well sized (rare for NYC) with a good view a comfortable bed and powerful shower. The separate bathroom and toilet room is also a nice touch. The chairs by the window are great for a morning coffee watching the sunrise over Manhattan, and the pods were the best coffee pods I've ever had. Lobby bar was cool, unfortunately couldnt check out the other bar as it was closed for a provage function when we were there, and the coffee shop downstairs had excellent coffees and pastries. It was the best hotel I've ever been to and its not even close. The worst part about it was that I had to leave when my trip was over.

10

Seth

Dec 30, 2024

·

Stayed 2 nights

This hotel exceeded every single expectation I had. It was so convenient being only a 3 minute walk to Penn Station, had an amazing coffee shop right next door, had some great shops right behind the hotel, and had the greatest staff. We also ordered room service multiple times and the food was not your typical hotel food. It was delicious. We will absolutely be staying there again on our next visit to NYC!!

8

Eray

Nov 16, 2023

·

Brand new hotel, but with a classic vibe. Great: Gym, Rooms, helpful staff Not so great: Apart from your room, you cannot really work from somewhere else in the Hotel, there is only a small lounge to hang, the restaurants are not suitable. Room with skyline view is not really a skyline view. My room was facing two big towers, so this is definitely missleading.

10

T

Nov 11, 2023

·

Stayed 3 nights

Beautiful rooms, very quiet/sound proof, wonderful service, great hotel restaurant.

10

Camilo

Nov 29, 2023

·

Stayed 5 nights

The Pendry Hotel exceeded all our expectations. We arrived at 6:00 am after a long flight and we thought they wouldn't give us the room until the beginning of the afternoon but surprisingly they gave it to us right away. The hotel is modern with a very pleasant clean atmosphere and its fitness center is equipped with the latest gym equipment. They are very generous with the amenities as well as with water and other supplies. The people are very friendly, always willing to help. They have the hospitality concept very clear. I will recommend it a million times.

10

Paul

Jul 10, 2024

·

Stayed 3 nights

Staying at The pendry with our family was a great experience from start to finish. Room was excellent. food at breakfast and room service was excellent. Great location to be based. We looked at several options but The Pendry won our vote. We wouk have no hesitation in recommending the hotel or indeed, coming back ourselves

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well kept. A small number reported housekeeping lapses or concerns about carpet cleanliness.

Related guest reviews

10

Chi

Aug 10, 2025

·

Stayed 2 nights

We had such a wonderful stay at Pendry Manhattan West. The hotel is absolutely beautiful—exquisite, tasteful, blissfully quiet, and impeccably clean. Our corner suite was truly impressive, with expansive windows wrapping around the room and offering breathtaking views in multiple directions across Manhattan. The luxurious bath and modern, refined design made it a serene retreat after a full day exploring the city. A special mention goes to Oksana, the director/manager, whose attentiveness and genuine care made us feel so welcomed. She handled everything with such thoughtfulness and professionalism that we left feeling truly valued as guests. Her warmth and dedication left a lasting impression on us. The location couldn’t be more convenient—right outside Penn Station—making travel logistics effortless. From the elegant design to the exceptional service, our experience here was nothing short of perfect, and we will absolutely be returning. Highly recommend!

10

Lindsey

Jul 2, 2023

·

Stayed 3 nights

The best hotel ever. Clean, quiet, beautifully designed rooms, friendly staff, great location. Most favorite hotel I’ve stayed at in NYC.

10

Deborah

Jul 27, 2023

·

Stayed 2 nights

Really enjoyed our stay. Very comfortable and clean.

10

Deborah

Oct 4, 2024

·

Stayed 2 nights

Clean Quiet great staff!

10

Kathy

Jan 21, 2024

·

Stayed 2 nights

This property is so clean and nice. The staff was so professional and calm. Great job training and providing great service, that is hard to come these days!

8

Keegan

Oct 8, 2023

·

Stayed 1 night

No service for the first two nights; carpeting in the hotel rooms which is never cleaned, etc.

10

PAOLO

Sep 1, 2025

·

Stayed 3 nights

An amazing stay. Staff was phenomenal. Very Clean and in an extremely convenient and clean area of the city, we will definitely stay at the PENDRY the next time we visit New York City.

10

Manny

Dec 30, 2024

·

Stayed 5 nights

This is the best hotel in New York! To me the most important thing when booking a hotel is cleanliness and this hotel exceeded my expectations! clean bed, clean bathroom and overall the suit was clean. The customer service is superb! Thank you Pendry staff!

10

Jeremy

Sep 24, 2023

·

Stayed 1 night

I love this hotel. It's beautiful, quiet and very clean. The customer service is impeccable and the location is great.

10

Cesar

Sep 22, 2025

·

Stayed 4 nights

It’s an amazing hotel! The service was excellent and very friendly. The room is very nice and clean.

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Rooms

Rooms are modern, spacious for NYC, comfortable, and well sound-insulated, many with impressive city views and thoughtful design touches. A few note dim lighting or controls, smaller sink areas, limited fridge space, or views not matching expectations.

Related guest reviews

10

Leslie

Aug 27, 2025

·

Stayed 4 nights

This is a great hotel 2 blocks from Penn Station/Madison Square Garden and Hudson Yards. The room was spacious and comfortable and the staff was excellent...really friendly and helpful. We would definitely recommend this hotel.

10

Chi

Aug 10, 2025

·

Stayed 2 nights

We had such a wonderful stay at Pendry Manhattan West. The hotel is absolutely beautiful—exquisite, tasteful, blissfully quiet, and impeccably clean. Our corner suite was truly impressive, with expansive windows wrapping around the room and offering breathtaking views in multiple directions across Manhattan. The luxurious bath and modern, refined design made it a serene retreat after a full day exploring the city. A special mention goes to Oksana, the director/manager, whose attentiveness and genuine care made us feel so welcomed. She handled everything with such thoughtfulness and professionalism that we left feeling truly valued as guests. Her warmth and dedication left a lasting impression on us. The location couldn’t be more convenient—right outside Penn Station—making travel logistics effortless. From the elegant design to the exceptional service, our experience here was nothing short of perfect, and we will absolutely be returning. Highly recommend!

10

bruce

Sep 1, 2025

·

Stayed 4 nights

Beautiful hotel with great views of the city. Wonderful staff. Zou Zous restaurant in the hotel is really good. We stayed in the deluxe king and there was ample drawer space to unpack. There are 2 Starbucks steps from the hotel and many outdoor seating areas around the hotel. The 7 train is 1 short block away, and Hudson Yards is across the street. We loved it!

10

Toby

Oct 16, 2023

·

Stayed 7 nights

Beautiful hotel in the new Hudson Yards development. Rooms and interior spaces were beautifully decorated, comfortable and well thought out, with plenty of wonderful small touches, especially the turn down service. Service was second to none, I feel guilty I can't recall any staff names to properly thank them here but every single person we interacted with was lovely and genuinely helpful and attentive without being over the top. Room was great, well sized (rare for NYC) with a good view a comfortable bed and powerful shower. The separate bathroom and toilet room is also a nice touch. The chairs by the window are great for a morning coffee watching the sunrise over Manhattan, and the pods were the best coffee pods I've ever had. Lobby bar was cool, unfortunately couldnt check out the other bar as it was closed for a provage function when we were there, and the coffee shop downstairs had excellent coffees and pastries. It was the best hotel I've ever been to and its not even close. The worst part about it was that I had to leave when my trip was over.

10

Matthew Wayne

Jul 28, 2025

·

Stayed 2 nights

The architecture and interior design was first rate. One of the best rooms I’ve ever stayed in

8

Eray

Nov 16, 2023

·

Brand new hotel, but with a classic vibe. Great: Gym, Rooms, helpful staff Not so great: Apart from your room, you cannot really work from somewhere else in the Hotel, there is only a small lounge to hang, the restaurants are not suitable. Room with skyline view is not really a skyline view. My room was facing two big towers, so this is definitely missleading.

10

amy

Sep 23, 2023

·

Stayed 4 nights

Originally the hotel put us in a tiny room. We called the management and they quickly put us in a larger room.

10

Nick

Nov 3, 2025

·

Stayed 2 nights

The hotel was amazing, comfortable and quiet room close to Penn station but

8

Steven

Sep 27, 2024

·

Stayed 3 nights

Beautiful hotel centrally located in Midtown Manhattan. New age chic that is beyond my understanding and may be very appealing to some but discomforting to me. Dim lighting in hallways and elevators where it is tres chic to color the buttons, numbers and backgrounds in black made it near impossible to avoid calling the fire department versus your desired floor! Overly complicated lighting switches either left you in the dark when they chit off automatically or in ultra bright lighting with all lights lit. Not nearly enough space in the bathroom sink area though the shower and toilet rooms were great.

10

Larry

Nov 16, 2025

·

Stayed 2 nights

Room and view were incredible. The staff was great . But please extend the complimentary coffee until at least 9 AM . 8 AM is ridiculous. Thanks !!!

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Service

Service is widely praised as friendly, attentive, and proactive, with staff often going above and beyond. Isolated complaints include limited concierge assistance, a billing email mix-up, or occasional rude bar service.

Related guest reviews

10

Flavia

May 19, 2024

·

Stayed 2 nights

Amazing experience at Pendry Manhattan West!! Staff was incredibly kind (shoutout Luis and Nicole!!) and helped make graduation weekend very special with cake and champagne.

10

Darren

Nov 7, 2023

·

Stayed 6 nights

Great hotel very clean Zou Zou bar staff particularly great level 4 bar staff rude.

8

Lesley

Jun 23, 2023

·

Stayed 2 nights

Condition of the room is excellent and amenities are nice. Only thing that bothers me was the checkout process. I provided my email address and asked to receive billing statement when I checkout. Instead I received a few other people’s invoice and not even for the same pendry location. I am disappointed at the communication process and concern about IT security.

10

Regina

Aug 4, 2024

·

Stayed 2 nights

The staff at this hotel is absolutely incredible. From the front desk to the valet staff, every single person is dedicated to making you have an incredible stay.

10

Paul

Jul 22, 2025

·

Stayed 11 nights

What a fantastic experience. Oksana and Daniel made our stay at the Pendry very special. They were fantastically welcoming and couldn't of done more to make us feel at home. They gave us games for the boys to play and even a camera to take old style polaroid photos. It is the only place we are staying on our future trips to NYC!

10

PAOLO

Sep 1, 2025

·

Stayed 3 nights

An amazing stay. Staff was phenomenal. Very Clean and in an extremely convenient and clean area of the city, we will definitely stay at the PENDRY the next time we visit New York City.

8

Haley

Jul 7, 2024

·

Stayed 3 nights

I love Pendry Hotels and prefer to stay at them whenever they are available. This time around though was not up to the standard typically experienced. Everything was solid but the Concierge service. No help was provided despite requested bookings behind brief suggestions via text message. I hope they can get back to above and beyond amazing hospitality.

10

Janell

Jul 22, 2025

·

Stayed 4 nights

Amazing stay. Great service. Very convenient and a great location. We loved it so much we are hoping to be apart of the Nashville property once it opens. Thank you to everyone we had the pleasure of meeting. Till next time.

10

Elizabeth

Oct 14, 2025

·

Stayed 6 nights

Staff was amazing + super accommodating!

10

Ron

Nov 8, 2024

·

Stayed 1 night

The service at check-in was excellent...one of the best experiences I have ever had. Friendly...engaging..."on their game". Impressive.

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Location

Location is highly convenient near Penn/Moynihan, Hudson Yards, the High Line, and multiple subway lines; the area feels safe and walkable. Great base for events at MSG and the Javits Center.

Related guest reviews

10

Leslie

Aug 27, 2025

·

Stayed 4 nights

This is a great hotel 2 blocks from Penn Station/Madison Square Garden and Hudson Yards. The room was spacious and comfortable and the staff was excellent...really friendly and helpful. We would definitely recommend this hotel.

10

Chi

Aug 10, 2025

·

Stayed 2 nights

We had such a wonderful stay at Pendry Manhattan West. The hotel is absolutely beautiful—exquisite, tasteful, blissfully quiet, and impeccably clean. Our corner suite was truly impressive, with expansive windows wrapping around the room and offering breathtaking views in multiple directions across Manhattan. The luxurious bath and modern, refined design made it a serene retreat after a full day exploring the city. A special mention goes to Oksana, the director/manager, whose attentiveness and genuine care made us feel so welcomed. She handled everything with such thoughtfulness and professionalism that we left feeling truly valued as guests. Her warmth and dedication left a lasting impression on us. The location couldn’t be more convenient—right outside Penn Station—making travel logistics effortless. From the elegant design to the exceptional service, our experience here was nothing short of perfect, and we will absolutely be returning. Highly recommend!

10

bruce

Sep 1, 2025

·

Stayed 4 nights

Beautiful hotel with great views of the city. Wonderful staff. Zou Zous restaurant in the hotel is really good. We stayed in the deluxe king and there was ample drawer space to unpack. There are 2 Starbucks steps from the hotel and many outdoor seating areas around the hotel. The 7 train is 1 short block away, and Hudson Yards is across the street. We loved it!

10

Stark

Aug 9, 2023

·

Stayed 2 nights

Excellent hotel steps away from MSG and Moynihan Train Hall. Service and accommodations were exceptional. Will definitely be back.

10

Sara

Mar 11, 2024

·

Stayed 1 night

This is my go-to hotel for work trips. Can’t beat it. You can’t beat the location. As a female traveling solo to nyc for work, I feel safe on the property. It is across the street from Moynihan Train Station… next to whole foods, 3 coffee shops near by, several great restaurants footsteps from the hotel… and if you’re like me and sometimes forget to bring your work top that matches your outfit, Hudson yards is a block away, easy spot to pick up last minute items or get a fresh mani. As for the rooms, I sleep well there, the rooms are comfortable and spacious for a NYC hotel room. Going to Chicago later this year for work and can’t wait to check it out, hope it’s the same experience I’ve had with manhattan west!

10

John

Jan 8, 2024

·

Stayed 2 nights

The hotel is located in a safe, quiet neighborhood that is conveniently placed next to the Hudson Yards for shopping and dining as well as many subway lines that makes traveling throughout Manhattan very easy!

10

Martin

May 23, 2023

·

Stayed 6 nights

Very nice hotel and excellent location

10

David

Sep 11, 2023

·

Stayed 4 nights

Awesome hotel and location.

10

Johnathan

May 16, 2023

·

Stayed 3 nights

Very convenient to Penn Station and a great base for visiting NYC.

10

Tarit

Jun 18, 2023

·

Stayed 2 nights

Love this hotel. Second time I've stayed in as many months. Great location, facilities and very friendly staff. Located in the Hudson Yards area, near Penn Station and the High Line.

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Dining

Zou Zou’s and the hotel bar receive strong feedback, and room service is often described as excellent; many appreciate abundant nearby dining options. A few guests found breakfast underwhelming.

Related guest reviews

10

Darren

Nov 7, 2023

·

Stayed 6 nights

Great hotel very clean Zou Zou bar staff particularly great level 4 bar staff rude.

8

Sheldon

May 9, 2023

·

Stayed 4 nights

The hotel was great, breakfast was a joke, it feels like an after thought , the service was horrible and the selections not great. The room is dark and tables difficult to dine at..The hotel needs to come up with a better breakfast solution.

10

bruce

Sep 1, 2025

·

Stayed 4 nights

Beautiful hotel with great views of the city. Wonderful staff. Zou Zous restaurant in the hotel is really good. We stayed in the deluxe king and there was ample drawer space to unpack. There are 2 Starbucks steps from the hotel and many outdoor seating areas around the hotel. The 7 train is 1 short block away, and Hudson Yards is across the street. We loved it!

10

Stella

Jan 1, 2025

·

Stayed 5 nights

Friendly employees, comfortable luxurious rooms, excellent restaurant, very convenient location. Would stay again!

10

Seth

Dec 30, 2024

·

Stayed 2 nights

This hotel exceeded every single expectation I had. It was so convenient being only a 3 minute walk to Penn Station, had an amazing coffee shop right next door, had some great shops right behind the hotel, and had the greatest staff. We also ordered room service multiple times and the food was not your typical hotel food. It was delicious. We will absolutely be staying there again on our next visit to NYC!!

10

T

Nov 11, 2023

·

Stayed 3 nights

Beautiful rooms, very quiet/sound proof, wonderful service, great hotel restaurant.

10

Suzanne

Nov 30, 2023

·

Stayed 2 nights

I loved this hotel. It’s new and the service and food were great

10

Paul

Jul 10, 2024

·

Stayed 3 nights

Staying at The pendry with our family was a great experience from start to finish. Room was excellent. food at breakfast and room service was excellent. Great location to be based. We looked at several options but The Pendry won our vote. We wouk have no hesitation in recommending the hotel or indeed, coming back ourselves

10

Michelle

May 7, 2024

·

Stayed 3 nights

Amazing!!!! Beautiful hotel in the BEST location! Quiet rooms, close proximity to Penn Station, MSG, Hudson Yards, Times Square, Theatre District. Tiana our breakfast server was incredible! She was genuinely happy to see us and make sure the food was perfect.

10

Deborah

Dec 22, 2024

·

Stayed 3 nights

Great staff and food options! Best martini’s! Clean and walkable to surrounding area.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$801
February	$801
March	$946
April	$980
May	$1,138
June	$1,228
July	$1,100
August	$793
September	$1,332
October	$1,222
November	$1,106
December	$1,418

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $1,572	15 $3,830	16 $1,767	17 $1,288	18 $1,075	19 $1,254
20 $1,411	21 $1,808	22 $2,338	23 $2,055	24 $1,427	25 $1,226	26 $1,185
27 $1,215	28 $1,229	29 $1,488	30 $1,476

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,200	2 $1,033	3 $1,007
4 $1,008	5 $1,445	6 $1,800	7 $1,726	8 $1,374	9 $1,122	10 $1,112
11 $1,153	12 $1,519	13 $1,649	14 $1,721	15 $1,363	16 $1,002	17 $1,083
18 $1,117	19 $1,465	20 $1,721	21 $1,700	22 $1,502	23 $1,340	24 $1,449
25 $1,183	26 $1,424	27 $1,592	28 $1,605	29 $1,352	30 $1,174	31 $1,174

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds (City Double Double)

Studio Suite, Mobility Accessible, Corner

the Pendry Suite (One Bedroom)

Deluxe Room, 1 King Bed (City King)

Suite, Multiple Beds, Corner (Skyline)

Studio Suite, Corner

Studio Suite, Corner (Skyline)

Studio (Alcove)

Suite, 1 King Bed, Corner (Skyline)

Room, 2 Double Beds (Skyline Double Double)

Room, 1 King Bed, Accessible (City King)

Room, Multiple Beds (Skyline)

Studio (Skyline Alcove)

the Pendry Suite (Two Bedroom)

Suite, 1 King Bed, Corner

Suite, Multiple Beds (Skyline)

Room, 2 Double Beds, Mobility Accessible (City Double Double)

Room, 1 King Bed

Suite, 1 King Bed, Mobility Accessible, Corner

Deluxe Room, 1 King Bed, Mobility Accessible (City King)

Room, 1 King Bed (Skyline King)

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Pendry Manhattan West

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Prices for upcoming dates