Is parking available at the hotel?

Self parking is available on-site, subject to charges. The fee for covered self parking is USD 55.86 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Breakfast is available, and guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom. Additional guests will incur breakfast fees. Specific serving hours are not provided.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in San Francisco's Western Addition, within a 10-minute walk of California Pacific Medical Center: Pacific Campus and The Fillmore. It is approximately 0.5 miles from UCSF Medical Center at Mount Zion and 0.7 miles from Kaiser Permanente Medical Center. Public transport options are available nearby.

What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 20.00 per night. Availability is subject to request and confirmation.

Kimpton Hotel Enso San Francisco

Average nightly price at Kimpton Hotel Enso by IHG by month, last 12 months (USD)
Month	Average price
January	$333
February	$368
March	$345
April	$286
May	$269
June	$321
July	$230
August	$277
September	$385
October	$421
November	$319
December	$240

What guests think

At Kimpton Hotel Enso by IHG, guests praise the safe, walkable Japantown location, clean and comfortable rooms, and friendly staff, and appreciate complimentary morning coffee and evening wine; however, on-site parking is limited and the small gym receives mixed feedback.

Many find rooms quiet, though recurring comments mention door slams, occasional hallway or street noise, and a few maintenance issues. Dining on-site is limited or inconsistent, and breakfast options are narrow, so many rely on nearby restaurants. Overall, it suits travelers seeking a comfortable, hassle-light stay with easy access to dining and sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Complimentary morning coffee and an evening wine hour are popular. On-site parking is convenient but small or limited (sometimes costly), EV charging is available, and the gym is modest; courtyard/lounge spaces add spots to relax.

Related guest reviews

10

Elizabeth

Jun 29, 2024

·

Stayed 1 night

Excellent location in Japantown. Happy Hour (glass of wine) is an added plus. The courtyard in the middle with fireplace and games is nice to relax. Felt very safe and also very welcomed by the team. The parking is safe and close to the entrance.

8

Gary

Oct 16, 2023

·

Stayed 5 nights

Friendly staff, great location, free Tesla charging.

10

Rani

Jul 19, 2024

·

Stayed 1 night

Great location right across the street from Japantown. Make sure to prepay your parking, as it's cheaper and they run out of spots. Overall the hotel is clean and the rooms are spacious. We will stay here again when we come back. Complimentary wine bottle when we arrived and coffee in the morning was a nice touch.

10

Titus

Aug 31, 2025

·

Stayed 1 night

Fine hotel. Parking expensive

10

Andres

May 25, 2025

·

Stayed 1 night

Very nice hotel in a great location and parking was included, which is really good to have in SF.

10

Raquel

Aug 29, 2025

·

Stayed 1 night

Great Bartender!

10

Quinn

Nov 10, 2025

·

Stayed 3 nights

Rooms are updated and clean. Nice coffee bar in the morning and happy hour in the afternoons. Centrally located in a nice area.

10

Nan

Apr 6, 2025

·

Stayed 1 night

Service at reception was above and beyond. Place was super clean. The gymette was mediocre and the one treadmill needs service. The room had really nice beds, bedding, and shower etc. Compact and well arranged. Coffee etc available in AM free in the lobby. HVAC excellent. REASONABLE PRICE.

10

Laura

Jul 21, 2024

·

Stayed 1 night

What a wonderful experience! Here are some of the highlights: -They have parking, a rare commodity in SF, and the spots are actually big enough to fit a normal sedan. -All the staff we interacted with were super friendly and helpful. -Evening/happt hour wine in the lobby -Location: directly across the street from Japantown. About a 20 min walk to Davies Symphony Hall. -Room: It was nice staying in a room that seemed like it was designed for real travelors. Walking in there were hooks to hang jackets, raincoats, umbrellas, etc. They even had loaner umbrellas! In the bathroom, there was tons of space and even places to put your toiletries. There is a full size ironing board, and even a robe (which is typical in Japan.) Hot water was basically instantaneous. Next to the bed, both nightstands had to sets of plugs and two USB outlets. No need to fight over where to charge your devices. The bed and pillows were super comfortable. There was a wardrobe, along with a safe and fridge. Overall, it was an extremely comfortable stay and I highly recommend it.

10

Joel

May 22, 2024

·

Stayed 4 nights

Great location and staff. Nice room with a comfortable bed. The gym is small though. If you are looking to work out, this isn’t for you. Overall, great experience otherwise.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently highlight very clean rooms and public areas. A number also report issues like stained carpets, dust on fixtures, and occasional maintenance problems such as leaks.

Related guest reviews

8

john

Jul 21, 2024

·

Stayed 2 nights

Was supposed to get a bottle of wine at checkin. Never did. Room was extremely dusty. Light fixtures and coat hook were very dusty. Somewhere near us, a pump of some kind would start every so often and it was loud and annoying.

6

Jon

Oct 10, 2023

·

Stayed 4 nights

We have stayed at this hotel under previous names too. We love the area. It just seems like they drop the ball on any detailing cleaning. We had a bad stain on our rug that was an eye sore, given a dirty wine glass, and they need to clean the windows. The bed was ok. The room was pretty quiet which is nice. An easy place to come and go, and it’s usually my first choice, but I’ll consider others at the same price or even a little more expensive.

6

Hana

Jan 12, 2025

·

Stayed 1 night

There was a huge vomit stain by the bed on the carpet. Very gross. We will not stay at this hotel again.

10

Liz

Dec 6, 2024

·

Stayed 1 night

The hotel is completely lovely, safe and clean.

10

Martin

Feb 1, 2023

·

Stayed 2 nights

Very clean room, bed super comfy and very friendly staff.

8

Ryan

Oct 23, 2023

·

Stayed 2 nights

The staff was great. The bed was plush and comfortable. There was a big stain in the middle of the floor of our room which wasn't attractive when we first walked in. Otherwise the building and rooms were fairly nice and clean.

10

Maricela

Aug 10, 2025

·

Stayed 1 night

Loved the location. Great hotel! Clean rooms and loved the decor. Front desk staff was amazing!

10

Lindsey

Dec 2, 2024

·

Stayed 2 nights

We had a great stay here! Clean, quiet, safe, updated and big room for us (3 adults and 1 child). Conveniently located right next to Japantown Mall, had delicious dinners there (Osakaya and Seoul Garden). Walkable to a good breakfast places (Sweet Maple and Pistachio Cafe). Water filter and ice, right next to our room in the hall. Coffee and hot chocolate included, every morning. Sadly we missed the wine happy hour since we were out and about from 5-6 pm but I love that they had that available! We found cheaper overnight parking at Hotel Kabuki, just a short walk away. Would definitely stay here again!

10

Quinn

Nov 10, 2025

·

Stayed 3 nights

Rooms are updated and clean. Nice coffee bar in the morning and happy hour in the afternoons. Centrally located in a nice area.

10

Courtney

Nov 23, 2025

·

Stayed 2 nights

Greatly exceeded my expectations. Very clean and comfortable, and probably the quietest hotel I’ve stayed in in SF.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, with very plush beds and some nice touches like window seating or small balconies; many note they are quiet. However, several mention dim lighting, layout quirks (bathroom doors and limited seating), and occasional noise from door slams or outside.

Related guest reviews

4

Francesca

May 10, 2023

·

Stayed 2 nights

I am not one to leave reviews because I know how difficult it is to run a business and keep customers happy — and how a bad review is typically representative of an unusual experience, not the norm. With that said, I cannot recommend this hotel because of two main reasons that I feel would be omnipresent during anyone's stay here. 1. Poor security: The door to the hotel is left open and anyone, regardless of whether they have a key card or not, can walk in. In addition, you don't need a key card to access any floors on the elevator. 2. Extreme noise on hallways: There is something about the design of the doors at this hotel that causes them to slam shut when you close your door. This slam is not only very loud, but sends tremors throughout the rooms. This makes it very difficult to sleep because you are constantly woken up either by a loud noise or an unpleasant vibration. There are potentially ways that this hotel could improve on these issues. But until then, I would stay elsewhere.

10

Christianne

Jul 15, 2024

·

Stayed 1 night

Room was big and loved the window seating.

8

Judith

Nov 11, 2025

·

Stayed 5 nights

Spacious room

10

Shoshanna

Jun 13, 2025

·

Stayed 1 night

Great location, very quiet and comfortable, good service, and complementary coffee service in the morning - all we had hoped for!

10

Sara Carleton

Sep 8, 2024

·

Stayed 3 nights

Very, very comfortable beds and nice afternoon wine in the lobby.

2

heena

Jul 30, 2024

·

Stayed 1 night

Hotel is dated. Room is not attractive and bathrooms are dark. Nothing I expected based on price or reviews. I couldn’t wait to leave and checked into the 1 hotel the following day.

8

katerina

Nov 16, 2024

·

Stayed 2 nights

We liked the location, The bathroom door had a one inch gap between the door and wall it was attached to, minimizing any privacy when using the bathroom. There were no cups in the bathroom for toothbrushes. The most annoying thing was that whenever the people next door slammed their door the whole room we were in shook

8

Joan

Jan 17, 2025

·

Stayed 2 nights

Good location. Rooms are dark-need better lighting-and sparse

10

Zoe

Nov 13, 2023

·

Stayed 1 night

My stay at the Kimpton Hotel Enso was wonderful. The room was clean and spacious and we had a little balcony that overlooked the city. The staff was also great in accommodating a late check out for us.

8

Alan

Aug 2, 2024

·

Stayed 1 night

I understand we were only for 1 night and late checking in, but having the room directly over the roller door to the parking garage below and adjacent to the dumpsters didnt feel the most VIP stay, but the staff were great, friendly and professional.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, accommodating, and efficient, with quick check-in and helpful assistance. Some guests encountered long lines or few desk agents, rudeness or poor follow-up, and a privacy incident with housekeeping entering early.

Related guest reviews

10

Rozita

Jul 22, 2025

·

Stayed 2 nights

Absolutely wonderful experience! The staff were truly the highlight of my stay – warm, welcoming, and incredibly helpful. A special shoutout to Nick, who went above and beyond to ensure I had the perfect parking spot. His kindness and attention to detail made a lasting impression. Thank you for making my stay so enjoyable!

2

Hanyu

Oct 14, 2024

·

Stayed 1 night

The room was overbooked and the front desk didn’t help. There is no additional clean folding bed and there is no room service at all when arrived. The room I paid additional fee is the city view two people bedroom and I ended up with my friend in a one bed room in the basement floor.

6

Allen

Feb 12, 2024

·

Stayed 1 night

The hotel is quite lovely. The art and the vibe are right up our alley. Having room service walk in on me butt ass naked at 8am on a Sunday morning is the most ludicrous thing the staff could do. No apology, no nothing. When I told front desk I was told “yeah, that happens sometimes”. Well, in my 42yrs that is a first. Most likely will not be staying again do the lack of concern.

2

Justin

Jul 30, 2024

·

Stayed 1 night

This hotel is one of the worst hotels I’ve stayed at. The receptionist was rude on the phone as well as when trying to check in. Once I checked in another manager and a handy man were raising their voices walking all around the lobby arguing about work. The WiFi is awful do not try and work from this hotel. I had to take the day off because the WiFi will not work. Do not stay here they are not accommodating

10

Wilhelm

Nov 25, 2023

·

Stayed 1 night

Steven was a great host, he has personality. I am sorry I can’t recall the name of the lady who hosted the wine hour, but she was a delight as well. I’ve been here throughout the last 3 incarcerations of this hotel and so far this is the best version. Will definitely return. Thanks!

10

Lindsay

Aug 9, 2025

·

Stayed 1 night

The staff here is stellar- so accommodating and kind, they always were happy to help with any questions or assistance needed! The hotel is modern and fun, the happy hour is delightful and the rooms are spacious! Love how dog friendly it is. We will be back!

10

Maricela

Aug 10, 2025

·

Stayed 1 night

Loved the location. Great hotel! Clean rooms and loved the decor. Front desk staff was amazing!

10

Craig

Aug 12, 2025

·

Stayed 1 night

Excellent staff!!

10

Mary Jennifer

May 20, 2025

·

Stayed 2 nights

Great service. Everyone from general manager, front desk and housekeeping were friendly and very helpful. Above and beyond service.

2

Kate

Nov 21, 2025

·

Stayed 1 night

Too few agents on the desk, so did a digital check in and my key didn't work so I hand to stand in line to get a key.

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AI-generated summary based on recent guest reviews

Location

Highly walkable Japantown location that feels safe, with easy access to Fillmore Street, restaurants, shopping, and transit; central for exploring many parts of the city. Many guests picked it specifically for shows at the Fillmore and neighborhood dining.

Related guest reviews

10

Sean

Mar 29, 2025

·

Stayed 1 night

Nice hotel in prime location of San Francisco neighborhoods. Literally across the street from Japantown shops and restaurants. We walked to Haight and Asbury and Pacific Heights. Much better than staying downtown to see real San Francisco!

10

Catharine

Jul 25, 2025

·

Stayed 2 nights

Perfect central location to enjoy SF. Near Fillmore Street, which is great for restaurants and shopping. Easy public transporation out to museums. Easy walk to Presidio.

10

Andrew

Aug 9, 2025

·

Stayed 1 night

Great spot right across from the main Japantown square with great food.

10

Vladimir

Jul 15, 2024

·

Stayed 1 night

Friendly staff and great location close to Japantown and shops on Fillmore.

10

Mark

Dec 21, 2024

·

Stayed 1 night

Great, quiet hotel central to many areas of the City. Really a surprise find for us.

10

Thomas

Oct 19, 2023

·

Stayed 1 night

Location to Fillmore and restaurants was perfect!

10

Nancy

Apr 11, 2025

·

Stayed 2 nights

This Kimpton has a great location in Japantown and two blocks from Filmore street which is full of shops and restaurants and activity.

10

Nelly

Dec 31, 2024

·

Stayed 3 nights

We like the location of the hotel, many restaurants around, it is close to popular tourist attractions, and the area is safe. We also like their parking garage.

10

Andrea

Jul 26, 2025

·

Stayed 5 nights

This property was in the best location to everything we wanted to do. Plus all of the Asian food options were great!

10

Karen

Jan 29, 2023

·

Stayed 5 nights

This hotel is conveniently located in Japantown, a 5 minute walk to Fillmore which is full of shopping and dining options. The room was very clean and comfortable.

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AI-generated summary based on recent guest reviews

Dining

Complimentary coffee in the morning and wine in the evening are appreciated. On-site dining is limited or inconsistent—several note narrow or pricey breakfast offerings or lack of a la carte—and many rely on the numerous nearby restaurants.

Related guest reviews

10

John

Jul 29, 2025

·

Stayed 5 nights

Easy check in. Crisp, clean lobby, elevator, corridors, and room. The most comfortable bed & bedding. Enjoyable wine hour. Decent free morning coffee. Excellent hotel dining at HED11. Bus access in several walkable locations. Shopping & eateries nearby.

10

Heather

Mar 24, 2023

·

Stayed 2 nights

Beautiful hotel in Japantown. Hotel provided coffee in the lobby in the morning and wine in the evenings; would have expected a wine from California having wine country so close. Check in was short and sweet offered no information regarding the coffee or wine, or the wifi, we found out on our own. They also have water bottle filling stations on different floors. The hotel was very clean and the beds were comfy!!

8

Amanda

Feb 7, 2025

·

Stayed 3 nights

This hotel is mostly okay, but with a few minor tweaks would be great! I'm so glad they finally have a restaurant again. However, I am unsure how many business travelers need an 11-course tasting menu dinner every night. I can't believe that's all they offer! Yes, there are a lot of walkable restaurants in the neighborhood, which I did enjoy instead. When the weather is rainy, cold, and windy, the last thing I want to do is leave the hotel and would have liked to have an easy a la carte option at the hotel restaurant. Also, the rooms are not equipped with coffee/tea makers. I did ask and they brought me a tea kettle in the evening, which was very kind. Service was great and the bed was comfy. Easy parking, too.

10

SUDARSHAN

Jul 8, 2024

·

Stayed 2 nights

Clean, safe , comfortable beds and pillow Refreshing shower Coffee provided but no breakfast on site But quite of a few restaurants in walkable distance Area reasonably safe , day time very safe In Japan town , which has a good flavor of that culture

10

Linda

Mar 22, 2024

·

Stayed 1 night

We fully enjoyed our stay here... Room was clean and there was plenty of room. staff was helpful. You had to ask for amenities like a hair dryer, but I believe you could get one. But it was very clean and comfortable. Bed was comfortable, there were enough outlets.. I can't think of anything negative about it. It was perfect for what we needed it for. Had a small fridge, no microwave, and no coffee in the room (coffee downstairs was very good) Overall, this place was great!!! Would recommend!

8

Rozia

Nov 30, 2024

·

Stayed 3 nights

I didn’t like that the hotel didn’t have tea and coffee facilities in the room and room service if needed to order food.

8

GEORGE

Aug 7, 2025

·

Stayed 1 night

The staff was great; the hotel was clean and in a convenient location. The hotel is overdue for a remodel and the restaurant was not very good, coffee was watered down and the pancakes my wife had were tough.

6

Anita

Aug 12, 2025

·

Stayed 1 night

No chair to relax in. Only a desk chair. Restaurant did not have very many choices for breakfast.

10

Arlene

Dec 7, 2024

·

Stayed 2 nights

We have stayed at this location before but this hotel has changed hands and was completely remodeled. It was beautiful and the beds were extremely comfortable. Parking was a problem as the garage filled up quickly. However the attendant made sure to find room for us so that was appreciated. The only negative was the restaurant. It was too expensive and the choice for breakfast was limited. The offering was set and there was no chance to order a la carte. The only thing I could eat was the chicken and waffles, but I can't eat eggs or yogurt so I was disappointed and that was too much food for breakfast. Since we were in Japantown, I was hoping for a Japanese breakfast as an alternative. There was only one other person in the restaurant. In the past, there were real breakfast options! We stayed and ate there because we felt sorry for the waiter, but if we stay there again we will eat across the street, plus $25 is a bit steep for what we were served.

10

Quinn

Nov 10, 2025

·

Stayed 3 nights

Rooms are updated and clean. Nice coffee bar in the morning and happy hour in the afternoons. Centrally located in a nice area.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $355	2 $498	3 $563	4 $502	5 $363	6 $337	7 $337
8 $241	9 $356	10	11 $345	12 $346	13 $416	14 $321
15 $441	16	17	18	19 $493	20 $261	21 $233
22 $215	23 $214	24 $209	25 $242	26 $257	27 $285	28 $228
29 $200	30 $214

Kimpton Hotel Enso by IHG

Prices for Kimpton Hotel Enso by IHG

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed, Balcony

Room, 1 King Bed, Patio

Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed

Room, 2 Queen Beds, Balcony

Room, 1 King Bed, Accessible, Corner (Mobility)

Room, 1 King Bed, City View

Room, 2 Queen Beds, City View

Room, 1 King Bed, Accessible, Patio (Mobility)

Room, 1 King Bed, Accessible (Mobility)

Room, 2 Queen Beds, Accessible (Mobility)

Room (Essential)

Room, 1 King Bed, Corner (Spa)

Guest reviews of Kimpton Hotel Enso by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Kimpton Hotel Enso by IHG

Considering this hotel for your San Francisco trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
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25	26	27	28	29	30 $302	31 $383