Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, approximately USD 2 to 13 for adults and children.

Are pets allowed at the property?

Pets are allowed with a fee of USD 25 per accommodation, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. Guests are encouraged to contact the property for specific needs.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Salem, just a 2-minute drive from Oregon State Fairgrounds Pavilion and 6 minutes from Willamette University. It is 2.5 miles from Oregon State Capitol and 2.7 miles from Salem Riverfront Park.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Up to 2 children 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 15.00 per night, and cribs can be requested. Advance request is recommended.

Holiday Inn Salem - Comfortable Hotel Stay

Average nightly price at Holiday Inn - Salem by IHG by month, last 12 months (USD)
Month	Average price
January	$87
February	$100
March	$111
April	$107
May	$115
June	$139
July	$132
August	$121
September	$121
October	$116
November	$103
December	$88

What guests think

At Holiday Inn - Salem by IHG, guests often praise the friendly staff, convenient freeway access, and comfortable rooms, but many report mixed experiences with cleanliness, amenity availability, and the surrounding area.

Many found quiet rooms, easy parking, and pet-friendly touches. Common complaints include dirty or musty rooms, hairs or stains in bathrooms and on linens, broken TVs or coffeemakers, weak water pressure, and noise from adjacent rooms or floors. The pool and on-site restaurant/bar were sometimes closed or limited, breakfast is not typically included with confusing voucher rules for some bookings, and several mentioned homeless activity nearby affecting the area’s feel. Expect a practical stopover; verify facility hours and housekeeping policies before you arrive.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is a draw when open, but several stays found it closed for maintenance or by the health department, and there is no hot tub. The gym is described as okay and parking is easy.

Related guest reviews

10

Olegario

Jul 29, 2025

·

Stayed 5 nights

Stayed 5 days , it was nice and the parking was easy . They also have an indoor pool and an ok gym .

10

Miranda

Apr 30, 2023

·

Stayed 1 night

Was really looking forward to the pool. I wasn’t informed until we checked in. Would have gone some somewhere else.

8

Daniel

Oct 6, 2025

·

Stayed 2 nights

Laundry machines didnt work right. Staff was great. Pool was great. Room was great.

6

Jennifer

Apr 15, 2023

·

Stayed 2 nights

The hotel's pool was closed for "major" maintenance but that wasn't mentioned on the Hotels.com website. Staff were friendly. Hallway carpet on the 2nd and 4th floors had lots of stains and one of the side doors that was supposed to be locked to get in was always open and unsecured.

10

Jennifer

May 2, 2023

·

Stayed 5 nights

The employees were so professional and went above and beyond my needs and from what I observed the needs of others in a challenging environment. The front desk woman I couldn’t see her name but she had a tattoo on the back of her calf. She was amazing. The neighnhood is very bad, but I think that’s all of Salem. I felt safe in the hotel. The pool was not in service. For an indoor pool I thought that ridiculous for a Holiday Inn. In short. The employees make every positive aspect about the property. No idea why the property wouldn’t have full facilities for the price. The maids were stellar also. Super clean.

4

Jolene

Aug 12, 2025

·

Stayed 2 nights

Reserved a room here solely for the indoor pool for my daughter…pool was open one of the days we were here, but closed due to maintenance the second day. No discounts were offered when we complained. Also a lot of confusion about the breakfast. Because I reserved through a “third party” (Expedia), they weren’t going to offer discounted breakfast. Went across the street to a lovely place called the “Sassy Onion” though. Ultimately seems like management is trying to cut corners and being shady about it.

6

alan

Dec 21, 2024

·

Stayed 3 nights

Pool was closed by health department. Front staff not very helpful (because of booking through Expedia). Would not allow late checkout (IHG booking only)

10

Alex

Jun 9, 2023

·

Stayed 1 night

Pool not functioning.

6

Lova

Oct 6, 2025

·

Stayed 3 nights

Parking was easy. In the room Our tub wouldn’t drain correctly. The service didn’t come at all on Sunday, we weren’t even in the room but the towels needed replacing and the garbage was overflowing. We got back later in the evening to none of it done. Don’t recommend the restaurant attached. We waited over an hour for our easy food to have the manager lie to us it was on the way, to the waitress saying a table was ahead of us making it over an hour wait for very few people in the restaurant. I was so upset ( didn’t cause a seen ) asked to have it boxed to head to our room. The manager and waitress were speaking Spanish and staring at us. I felt very uncomfortable about what they were saying about us. Didn’t go back even though we paid the “ extra “ with our 4 day reservation for the breakfast. I won’t be staying here again.

10

hao

Sep 20, 2025

·

Stayed 1 night

Parking is convenient, the surrounding environment is quiet, the hotel is safe and clean, the front desk service is efficient, and the overall feeling is good.

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Cleanliness

Cleanliness feedback is mixed: many found rooms clean, but others reported musty odors, hairs or stains on linens and showers, mold, and grime. Several also encountered rooms not properly serviced before arrival.

Related guest reviews

4

Brittney

Aug 17, 2025

·

Stayed 2 nights

Luring coffee maker was nasty with mold

8

Amy

Aug 24, 2024

·

Stayed 1 night

The staff at the desk are very nice, and the bed comfy. The shower was horribly dirty. In fact I chose to place a hand towel on the floor of shower in order to take a quick rinse.

10

Coral

Aug 18, 2025

·

Stayed 1 night

Very clean hotel. Our room was quiet, clean, and spacious. Loved how the staff gave our pups little goody bags!

8

Caitlyn

Nov 6, 2025

·

Stayed 1 night

Our room was mostly clean, though it had a weird smell and several mystery hairs in the bed which made me think the sheets weren’t changed. The shower had several stains and hairs as well. It was last minute so we couldn’t change hotels otherwise I would have.

4

Reyna

Mar 19, 2023

·

Stayed 1 night

Thin walls, front desk staff unpleasant, the hallway smells like musty, and room smelled like cigarettes, shower floor with black mold y bed bedding smelled like dirty feet.

2

Brenda Ruth

Sep 17, 2023

·

Stayed 3 nights

Kat, April were awesome. Mold in my shower spots on Carpet. Room the size of a maid's closet

2

Catherine

Oct 12, 2024

·

Stayed 1 night

Room was dirty and walls/ceiling were super thin so heard every noise people all around all night. Coffee machine didn’t work, shower was very weak, pillows were terrible. Would not recommend to anyone

4

Benito

Nov 16, 2025

·

Stayed 1 night

It was not clean and it smelled bad

10

michael

Mar 31, 2023

·

Stayed 2 nights

Stay was nice as they have comfortable beds and working ac/heating unit. Complaints would be that the bathroom doesn't have a fan, there was gunk on the wall of the shower, and possible burn mark rigt beside the shower.

6

Ryan

Sep 26, 2025

·

Stayed 1 night

Got put in a dirty room, they switched me rooms after I let them know the beds weren’t made and the trash was full of beer cans. We didn’t get any apologies or any compensation for inconvenience. We ate dinner there on site we ordered two of the same items but didn’t ask both if we wanted sauces and then they forgot the au juice on one only and when asked about it they acted like they didn’t know. Food overall wasn’t bad but I wouldn’t go unless your to tired to go out

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from quiet and comfortable to small or awkwardly laid out, with some poor views. Recurring issues include noise from adjacent floors, occasional TV or remote problems, loud HVAC, and weak water pressure; bed comfort varies.

Related guest reviews

6

Meg

Aug 24, 2024

·

Stayed 2 nights

Fantastic pool and fitness area. What the building is lacking is insulation. We could hear every footstep above us. Bring earplugs if you want to sleep!

6

Marjorie

Aug 4, 2025

·

Stayed 1 night

I arrived around 11:30 from Atlanta where it was already three hours later. I needed a good night's sleep. There were no room darkening shades on the window, so I was only able to sleep until 5:30 when the sun awakened me. The keurig was on top of the microwave, and I had to move it down to the counter so I could see how and where to add the water. It should be on the counter instead of the ice bucket.

6

Irene

Jul 7, 2025

·

Stayed 1 night

It was clean and the staff were all friendly, but the "lobby person" who came up to help us had terrible body odor. Our bed was too stiff, and the tv remote wouldn't function properly so we only had one station option and they couldn't figure out how to fix it. The air unit was very loud, and something else kept kicking off and on throughout the night that was very loud as well and woke us up repeatedly. I expected better for the cost. We don't plan to stay here again.

10

Shanika

Sep 30, 2025

·

Stayed 1 night

Property was nice but the tv in the room had some issues. My room was a nice size so I did like that

6

Cody

Apr 16, 2025

·

Stayed 5 nights

Overall it was a decent experience. The staff was not always friendly but overall they were okay. There was a gentlemen at the desk who was extremely friendly and helpful but two women were not very kind to us. We had a special needs child with us who makes noises involuntarily but they still continually told us to keep him quiet. The water pressure in the shower was absolutely horrible. The room was nice but we paid for complimentary breakfast but at the last minute was told that we did not get breakfast. It was a decent stay, the pool was nice but the staff could use some retraining.

2

Austin

Sep 29, 2025

·

Stayed 2 nights

Room and stay was great. Just inconveniences of people above my room constantly running around

4

Stacy

Sep 29, 2025

·

Stayed 3 nights

The pool was amazing. I was given a room that was super small. The room i got was not the one i purchased.The bathroom was small with no where to set anything. The toilet had no seat cover. I was very dissappointed. Had to stay the whole 3 nights do to it being none refundable which i have never run into until this trip

8

Lysa Marie

Oct 10, 2024

·

Stayed 1 night

The room was too small.

8

Lalonda

Oct 20, 2025

·

Stayed 1 night

The tv remote didn’t work and there was a sports team on my floor that woke me up

8

Frank

Nov 14, 2025

·

Stayed 1 night

Quiet and comfortable room

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AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful staff with smooth check-ins and accommodating touches like early check-in. Others report rude or unhelpful interactions and communication lapses, including housekeeping coordination, billing, or key issues.

Related guest reviews

4

Andrew

Aug 6, 2024

·

Stayed 3 nights

The front desk help was surly. I felt like I was doing them a favor by staying there. The 1st night I was there a maintenance person used his pass key to gain entry unannounced. Stay over rooms are not cleaned on a daily basis. I believe I was not given the room rate that was quoted on the Hotels.com website. because of this I will give serious consideration of not using Hotels.com.again, or staying at Holiday Inn Salem.

10

Robin

Jan 27, 2024

·

Stayed 1 night

Very nice service at check in and allowed in early. Easy parking.

10

Kay

Dec 29, 2025

·

Stayed 1 night

The front deck lady was very friendly. It was Christmas Day and we felt very welcome. Thank you.

10

Laura

Aug 31, 2024

·

Stayed 3 nights

The staff was amazing. We flew all night and then had to drive a couple hours to get there. We got in early. Not supposed to check in till 3pm. Got there at 11 am and they let us check in because we were so tired

10

James

Sep 1, 2025

·

Stayed 8 nights

The staff are great... friendly, and always helpful. We will always stay at the Holiday Inn Salem when visiting with family there.

6

Cody

Apr 16, 2025

·

Stayed 5 nights

Overall it was a decent experience. The staff was not always friendly but overall they were okay. There was a gentlemen at the desk who was extremely friendly and helpful but two women were not very kind to us. We had a special needs child with us who makes noises involuntarily but they still continually told us to keep him quiet. The water pressure in the shower was absolutely horrible. The room was nice but we paid for complimentary breakfast but at the last minute was told that we did not get breakfast. It was a decent stay, the pool was nice but the staff could use some retraining.

10

Gail

May 31, 2025

·

Stayed 1 night

Got in very late, but staff was very helpful in checking in.

6

Juan

Oct 26, 2024

·

Stayed 1 night

First of all, check in took us like 10 minutes because we were waiting for someone to come up to help. Back when a made my reservation, I asked for late checkout, and never heard back so I thought we were all set as always but noooop. I asked the lady just to double check and she told me "WE NEED TO CHECK BECAUSE WE USUALLY GIVE PREFERENCE TO OUR MEMBERS" like REALLY!!! So my money is not worth or what??? That was rude to me. I felt like her answer could have be better as a front desk clerk she is. Secondly, when we finally got our keys, we got to the room and they WEREN'T EVEN ACTIVATED.... so we had to go all the way down to do so. Finally, hallways were really stinky this time and when we enter the room and start checking things around, we were really surprised. Our shower floor was dirty (yellowish-blackish), no shiny as usual. There was barely, BARELY toilet paper and not even a bar soap to shower. No exactly sure what happen this time, but with that costumer service and this other bobos, I might consider to stay somewhere else next time where there appreciate us as guests!!!

10

Christopher

Jun 14, 2025

·

Stayed 1 night

Staff was friendly and helpful.

6

Angie

Jul 30, 2024

·

Stayed 3 nights

Housekeeping did not take room service dishes and just flat out did not service our room second day. Front desk made no apologies when I came to get towels and coffee and did not offer to bring it up to the room but instead had me wait in line at the desk. Bed was comfortable. Great location.

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AI-generated summary based on recent guest reviews

Location

Location is convenient near the interstate and restaurants. Several guests noted homeless activity and a sketchy feel around adjacent lots, which affected perceptions of safety at night.

Related guest reviews

10

Robert

Nov 14, 2024

·

Stayed 1 night

I had a great stay and there were great food options close by.

8

juan

Aug 17, 2025

·

Stayed 2 nights

Close to the freeway and restaurants.

8

shawn

Jul 4, 2025

·

Stayed 2 nights

Liked the location just off the interstate. Quiet AC. A few carpet issues and stomping other guest were just minor nuisances.

10

Noah

Aug 18, 2025

·

Stayed 4 nights

Despite being surrounded on all sides by homeless the hotel itself stands out being a clean beacon where I can safely rest my head. Only a few nearby restaurants worth checking out it served me perfectly well for my limited stay in Oregon.

8

Nathan

Jul 11, 2023

·

Stayed 1 night

Property was pretty well kept. Used the pool. Room wasva little small. Lobby was newly remodeled. Homeless in the parking lot and adjacent lots, so wouldn't recommend walking around there after dark. Short drive to restaurants and mall.

8

Melissa

Apr 5, 2025

·

Stayed 2 nights

Area surrounding hotel was suspicious

10

Ving

Jun 11, 2024

·

Stayed 1 night

Close to the highway, easy to find and easy to get back on the highway the next day

10

Israel

Aug 25, 2024

·

Stayed 1 night

A little disappointed with midnight noise caused by a homeless camp behind the hotel. Seen some tents setup with people fighting and arguing in the middle of the night. With that said, breakfast, customer service was great! Hope that management works on cleaning up parking lot with garbage from the homeless walking around! Thanks

8

Howard

Aug 29, 2023

·

Stayed 1 night

It’s good but location and view not the best

6

Domonique

Oct 7, 2023

·

Stayed 1 night

A large homeless encampment is set up in an adjacent parking lot. We were afraid to park our car in the parking lot for fear of break-in. There was an issue checking in at the front desk, the room was paid for but they insisted on a $100 deposit on our credit card but their machine wasn't working so they wrote out card # down. I don't like that, not to mention that they eventually put a hold on the card and it is still pending 6 days later. I talked to the front desk at check out about the hold and was assured it would drop off that day. Still waiting. We will not be back.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant and bar receive good feedback when open, but hours can be limited or closed on Sundays. Breakfast is usually not included, with voucher confusion for some third-party bookings; food quality ranges from tasty to disappointing and overpriced.

Related guest reviews

6

phil

Aug 25, 2025

·

Stayed 1 night

Arrived after a very long drive to be told the bar and restaurant were closed as it’s Sunday. Hotel was booked for these facilities but they were not available. Still advertised on website and on huge posters in the lift. Helpful suggestion from reception was order a food delivery!!! While opening facilities is beyond his control this did not sit well

8

Vicki

Aug 9, 2025

·

Stayed 1 night

This was a nice hotel. The breakfast isn't included but we'd paid for it beforehand. Unfortunately, he couldn't find that we had but then he finally did. So that was a little unnerving. The restaurant that served the breakfast was very nice and we had a good breakfast. The facility was nice and clean.

6

Michael

Aug 12, 2024

·

Stayed 2 nights

This hotel is way too overpriced for the accommodations. Website misleading with breakfast available. It is not included but you have to pay high prices at the restaurant for a terrible breakfast. Surrounding area was very sketchy. Sirens running all night. Would not recommend

10

Ayles

Jun 10, 2024

·

Stayed 1 night

Property was very clean, staff was really nice, we enjoyed the restaurant, and room.

8

Maria

Jul 4, 2024

·

Stayed 1 night

I didn’t like the fact breakfast was not included 😞

6

Cathy

Nov 16, 2024

·

Stayed 1 night

The stay was good, however when we booked the room we had 4 people and we paid 10 to include two more breakfast or that was our understanding and then after we ate breakfast and gave them voucher, they then told us that what we ordered wasn’t part of the offer, but we were not informed prior, they did honor it, but not without an argument, putting us in a bad position

10

Sarah

Apr 17, 2025

·

Stayed 2 nights

My stay here was absolutely amazing! The staff was very friendly and everything was best and tidy. The restaurant inside served delicious food and was very kind in preparing it for me to eat in my room.

4

Jolene

Aug 12, 2025

·

Stayed 2 nights

Reserved a room here solely for the indoor pool for my daughter…pool was open one of the days we were here, but closed due to maintenance the second day. No discounts were offered when we complained. Also a lot of confusion about the breakfast. Because I reserved through a “third party” (Expedia), they weren’t going to offer discounted breakfast. Went across the street to a lovely place called the “Sassy Onion” though. Ultimately seems like management is trying to cut corners and being shady about it.

6

Alan

Oct 12, 2024

·

Stayed 1 night

Onsite restaurant was closed for dinner even though hours indicated it was open.

8

David

Apr 8, 2025

·

Stayed 1 night

We loved everything about this stay . . Except 2 things. The shower head was horrible. I simply couldn’t get the shampoo rinsed out. Also, the complimentary breakfast was excellent except: why did I have to pay $3.00 for a cup of tea? Coffee for my husband was free, juices were free, but a stupid cup of hot water and a teabag cost me.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $98	2 $111	3 $98	4 $121	5 $117	6 $123	7 $115
8 $94	9 $98	10 $98	11 $98	12 $98	13 $115	14 $115
15 $94	16 $98	17 $99	18 $98	19 $95	20 $102	21 $102
22 $94	23 $94	24 $94	25 $94	26 $102	27 $102	28 $98
29 $90	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
		1 $109	2 $104	3 $140	4 $150	5 $151
6 $90	7 $89	8 $92	9 $93	10 $93	11 $98	12 $98
13 $90	14 $93	15 $89	16 $93	17 $93	18 $96	19 $100
20 $85	21 $89	22 $90	23 $90	24 $90	25 $93	26 $93
27 $90	28 $90	29 $93	30 $90	31 $92

Holiday Inn - Salem by IHG

Prices for Holiday Inn - Salem by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 King Bed

Suite, 1 Bedroom

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility)

Suite, 1 King Bed

Guest reviews of Holiday Inn - Salem by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about Holiday Inn - Salem by IHG

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