Book on Vio
Filter by:
Guest reviews
7.1
Good
Based on 45 verified reviews
10
Ronald
2 weeks ago
·
Stayed 2 nights
We stayed in Room #1. The view was exceptional looking at the volcanos. It really wasn’t very noisy. In Pana there are a lot of dogs in the streets and they can be quite noisy. If you are looking for a five star hotel, this isn’t the place. But I would stay there again on our next trip to the lake. There is a little swimming pool but my wife and I didn’t use it. Bring your own washcloths as they are a rare commodity when traveling in central and South America.
We stayed in Room #1. The view was exceptional looking at the volcanos. It really wasn’t very noisy. In Pana there are a lot of dogs in the streets and they can be quite noisy. If you are looking for a five star hotel, this isn’t the place. But I would stay there again on our next trip to the lake. There is a little swimming pool but my wife and I didn’t use it. Bring your own washcloths as they are a rare commodity when traveling in central and South America.
8
Martin
16 Apr 2026
·
Stayed 1 night
Clean and nice place. Really worth it for the Price. Only a lots of barking dogd during the night.
Clean and nice place. Really worth it for the Price. Only a lots of barking dogd during the night.
2
Kelee
17 Feb 2026
·
Stayed 5 nights
Do not be fooled by the "tranquil" description or the photos of this property; it was a total bait and switch. We paid a premium for a lake-view room expecting a relaxing stay, but it was the opposite of hospitable. The noise levels are professional-grade and physically painful—live music and microphones blasted until 1:30 AM for four nights straight, vibrating the bed and rattling the windows so loudly that earplugs were useless. We actually had to miss our morning tours just to catch up on sleep. The "amenities" are equally misleading. The swimming pool is actually a small, dirty kiddie pool, the WiFi is non-functional (making it impossible to book transport or tours), and the hot water lasted less than a minute. To make matters worse, the room was freezing due to drafty windows and only a thin blanket provided. Most disappointing was the management. Despite my being a seasoned traveler and speaking the local language, I was treated with condescension and dismissed like a "clueless tourist." They repeatedly lied about noise ordinances and claimed the hotel was full when we could clearly see vacant, quieter rooms available. With no one at the front desk, we were forced to plea for help via WhatsApp to no avail. We eventually had to cut our 5-night stay short and spend hundreds more to find a livable hotel. This was a toxic experience that ruined our trip. Save your money and stay elsewhere.
Do not be fooled by the "tranquil" description or the photos of this property; it was a total bait and switch. We paid a premium for a lake-view room expecting a relaxing stay, but it was the opposite of hospitable. The noise levels are professional-grade and physically painful—live music and microphones blasted until 1:30 AM for four nights straight, vibrating the bed and rattling the windows so loudly that earplugs were useless. We actually had to miss our morning tours just to catch up on sleep. The "amenities" are equally misleading. The swimming pool is actually a small, dirty kiddie pool, the WiFi is non-functional (making it impossible to book transport or tours), and the hot water lasted less than a minute. To make matters worse, the room was freezing due to drafty windows and only a thin blanket provided. Most disappointing was the management. Despite my being a seasoned traveler and speaking the local language, I was treated with condescension and dismissed like a "clueless tourist." They repeatedly lied about noise ordinances and claimed the hotel was full when we could clearly see vacant, quieter rooms available. With no one at the front desk, we were forced to plea for help via WhatsApp to no avail. We eventually had to cut our 5-night stay short and spend hundreds more to find a livable hotel. This was a toxic experience that ruined our trip. Save your money and stay elsewhere.
8
Jeff
21 Jan 2026
·
Stayed 5 nights
The location was excellent and the hotel restaurant was very good. The staff was also outstanding
The location was excellent and the hotel restaurant was very good. The staff was also outstanding
10
Pablo
14 Jan 2026
·
Stayed 1 night
Cool
Cool
Panajachel Zona 2 Sector Playa Publica 1515 Calle Del Lago, Panajachel, Guatemala
Location
With a stay at Hanna Resort in Panajachel, you'll be a 4-minute walk from Lake Atitlán and 7 minutes by foot from La Galeria. This hotel is 0.5 mi (0.7 km) from Azul Maya Archaeological Museum and 0.5 mi (0.8 km) from Casa Cakchiquel Arts Center.
More location infoHave a question?
Instant AI responses are based on hotel information
Similar properties