What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 2 to 25 for adults and children.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in New York City, steps from 5th Avenue and 5 minutes by foot from the Empire State Building. It is 0.6 mi from Madison Square Garden and 0.7 mi from Bryant Park.

What are the policies for children staying at the hotel?

Children are allowed at the hotel, but the minimum age for staying free is not specified.

Best Western Premier Empire State Hotel in New York

Average nightly price at Best Western Premier Empire State Hotel by month, last 12 months (USD)
Month	Average price
January	$138
February	$145
March	$206
April	$242
May	$282
June	$382
July	$296
August	$199
September	$426
October	$392
November	$296
December	$399

What guests think

At Best Western Premier Empire State Hotel, travellers consistently praise the friendly, accommodating staff, while rooms are modern yet compact and generally very clean and well maintained, with limited on‑site amenities noted.

The location is central and walkable, with easy access to the Empire State Building, Koreatown, Penn Station and several subway lines. Common trade‑offs include small room storage, soft or small pillows, intermittent noise from doors or the street, and add‑ons like $1 per‑bag luggage storage instead of broader amenities such as a gym or included breakfast. Overall, expect a clean, simple stay with warm service in a convenient Midtown base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: no gym and no included breakfast are repeatedly noted, though there is a small lobby cafe, ice/vending and a basement microwave; luggage storage costs $1 per bag. Several guests also mention nearby parking garages.

Related guest reviews

10

Esther Jane

Jul 3, 2025

·

Stayed 5 nights

Excellent no frills modern hotel. Quiet rooms, comfortable beds, spotlessly clean, friendly staff. Booking this hotel through expedia meant no extra charges at check out (which happens at many NY hotels) We had 2 king rooms on different floors for our booking (however no changes allowed to room selection via expedia or at check in-we wanted to switch one room to a twin) Both simliar size rooms with huge King size beds (much bigger than a UK King) Memory foam beds very comforable. Bathrooms with shower very clean. Both rooms included hairdryer, iron/ironing board, drink maker including tea & coffee, safe, ice bucket(ice machine,vending machine and microwave in the basement). Daily housekeeping excellent, fresh towels & tidy room. 'Am' only coffee shop on ground floor very handy for nice coffee and fresh pastries with friendly staff. Nice little courtyard (when theres no one smoking) One street over is 'Bread and Butter' excellent store for drinks and snacks. Great central location. If you need a massive healthy salad after days of fast food, Slate cafe on the corner is excellent. The hotel booked us an SUV to get back to the airport. It was fixed price of $145 plus tip. No other toll charges etc Would recommend 👍👍👍👍

10

Meagan

Nov 13, 2024

·

Stayed 1 night

Lots of parking garages in the area and the staff was very friendly.

10

Elizabeth

Nov 15, 2023

·

Stayed 1 night

Nice hotel. Very clean and the room was quite spacious. I wish they had a gym but besides that, great.

10

Kathleen

Mar 15, 2024

·

Stayed 1 night

The parking garage next door very convenient, efficient, safe, and not too awfully expensive.

4

Douglas

Dec 4, 2023

·

Stayed 1 night

The hotel stated on its website that its amenities included a gym. I asked about this in the staff told me there was no gym, no workout area, although there was some discussion about whether they would be able to do this at some point. I pointed out that this was misleading. One of the reasons I chose this hotel was that it offered the opportunity to work out. I noticed in other reviews of the hotel that guest had also mentioned the lack of the Jim, despite the listing of it. It appears to me that the management is less than honorable, and is willing to offer more than they can provide. They didn’t offer any compensation, despite the very high price and the lying on the amenities list.

10

joaquin

Aug 14, 2023

·

Stayed 4 nights

i wish this hotel had a gym

8

Elizabeth

Jun 27, 2025

·

Stayed 3 nights

Hallways are really small so while housekeeping is working, it’s difficult to navigate. Rooms are small, but typical for NYC. The area this hotel is in is not the greatest. But the hotel itself is really good. Cute little coffee shop in lobby where you can buy breakfast.

10

Jessica

Mar 22, 2023

·

Stayed 1 night

It smelt and looked clean, and the room had been available thirty minutes early (check-in at 3, we checked in at 2:30). The hotel was within walking distance to the places we were interested in seeing, and the staff was friendly and helpful. We could have a late checkout without any additional cost for one hour, anything later would cost more. We also paid $1.00 per bag we asked the hotel to hold for us after check out while we explored the city.

8

Evelyn

Jan 24, 2025

·

Stayed 2 nights

Stayed 2 nights for business at NYU hospitals. Pillows were a little uncomfortable. Bedding smelled nice and was clean. Great shower, but upon arrival toiled was clogged, which they fixed b4 I returned at night. King bed room a little small but not a problem at all. Excellent location right by Koreatown so lots of delicious places to eat. No lounge, bar and I left at 6 am so no signs of breakfast. Nice staff. I’m easy to please.

6

Judy

Mar 11, 2025

·

Stayed 2 nights

They charge $1 a bag to store bags which is ridiculous.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are widely reported as very clean and modern; many describe them as spotless. A minority mention misses like leftover hair, stained showers, or inconsistent housekeeping.

Related guest reviews

10

Nichole

Aug 17, 2025

·

Stayed 1 night

Was very clean and quiet

10

Mark

Oct 3, 2025

·

Stayed 4 nights

Very clean room, friendly staff and very helpful. Very convenient location. My family and I enjoyed our stay.

10

Grace

Jul 28, 2025

·

Stayed 1 night

I was so so pleased with how clean the room was! Absolutely spotless.

10

Priscilla M

Jan 12, 2025

·

Stayed 1 night

The location the cleanliness of the entire hotel was the best and the staff was just so amazing I would stay again!!

10

Evelyn

Oct 5, 2025

·

Stayed 1 night

Everything was nice, neat and clean. The area is very busy with K-town shops and restaurants. Very convenient to the subway.

10

Carlos

Aug 21, 2025

·

Stayed 4 nights

The Hotel is very clean, good service and very comfortable!

2

Maya

Feb 27, 2024

·

dirty. hairs in the bathroom and mildew on the shower floor. bathroom sink doesn’t look wiped down. overall disappointed and won’t be returning.

10

Laura

Apr 27, 2025

·

Stayed 1 night

The shower has rust and stained. Not something you want to shower in.

10

Tatiana

Jun 4, 2025

·

Stayed 10 nights

The hotel is very clean and well organized. The location is super convenient. The staff is friendly and helpful. We enjoyed our stay a lot. Thank you!

10

ALBA

Jun 14, 2024

·

Stayed 2 nights

Very clean and modern and super good location to walk around Manhattan. Bathroom was very clean and the cosmetic smells good. The only thing I would recommend is to have a refrigerator in the rooms.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern but compact, with comfortable beds for many, though several note soft mattresses or small, unsupportive pillows. Noise can travel from halls or the street, and some rooms lack a fridge; a few have Empire State views.

Related guest reviews

4

Sarah

Nov 3, 2025

·

Stayed 6 nights

The hotel is very basic. Retuned to the room at 4.30pm on the first day and despite leaving the "please clean our room" sign on the door the room had not been cleaned. When we raised this with reception I was surprised to be told we had to ask each day for it to be cleaned! They didn't actually clean the rooms, just changed the towels and made the beds. Very noisy on the street side and no sound proofing. Very limited storage space to unpack. clean

8

Lynne

May 30, 2024

·

Stayed 4 nights

We just came back from a 4 night trip staying at this hotel! We really liked that each floor only had 6 rooms on it so it was quiet with no road noise. The rooms are a bit small but you have everything you need, however the pillows are not what were pictured. We had a king bed and the pillows were a bit bigger than sofa cushions (20x20) and were not comfortable at all, they were quite flat and lumpy. That was the only thing we could complain about really, we loved the location to get around the city & the staff were very friendly always saying hello when you left & came back. Overall we would definitely stay here again but maybe next time ask to see if they have better & bigger pillows.

10

Helena

Jun 22, 2025

·

Stayed 8 nights

Nice and clean room, unfortunately there was no fridge in the room. The staff was nice and friendly.

8

Maria Alejandra

May 6, 2025

·

Stayed 4 nights

Great hotel overall, mostly due to good location. Only thing to improve was that the bed was too soft, and gave me and my husband a terrible back pain.

8

Mario

Aug 13, 2025

·

Stayed 4 nights

Good spot, clean place, nice people. Small rooms but totally fine.

8

Iita

Aug 4, 2025

·

Stayed 2 nights

Basic Hotel and very helpful staff. They were very eager to help. The bed was very comfortable, but the room was quite small

8

Riley

Nov 26, 2025

·

Stayed 3 nights

Room was clean but small. We reserved an Early Checkin which the website stated would be at 11:00am, but the staff told us to come back to the hotel around 12:00pm - 12:30pm? It ended up fine but was slightly frustrating we didn't get the early checkin we reserved

10

Levi James

Dec 6, 2024

·

Stayed 2 nights

Rooms are nice, though the pillows could be bigger, like the standard pillows. I don’t understand why the pillows are square. Good location, bag storage is $1.

10

Kati

Feb 24, 2025

·

Stayed 7 nights

Nice, even bigger room than expected, on 17th floor with beautiful view both to Empire State Building and Chrystler Building. Room was contemporary and clean. Only the shower handle was a bit broken also sometimes water temperature difficult to stabilize. Room cleaning was on request but fulfilled with no issues. In the morning, you can buy food for breakfast downstairs.

8

Elizabeth

May 6, 2023

·

Stayed 5 nights

Was in NY for meetings at the brand new Virgin hotel two blocks away. This was better much better priced. The front desk staff persons are efficient, friendly and genuine. Number and location of outlets A++! Comfy bed. Only complaint during my 5 night stay: slamming doors by guests coming in and out at all hours. Hotel would be wise to put some soft-close springs on those doors.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating and responsive, with smooth check‑in and helpful front desk support. A few guests report rude or inflexible interactions.

Related guest reviews

2

athena

Jul 12, 2024

·

Stayed 1 night

i was treated extremely poorly by staff they were extremely judgement from the minute i stepped foot into the establishment they gave me attitude at check in and quite literally took a verification pen to all the cash i handed them (which was all 20's and a few 1's) including the $1 bills looked at me with disgust the entire transaction then put me in a room that had a disgusting stain on the sheets gave me attitude and refused to change my room. i would not stay here again

10

Nicho

Dec 22, 2023

·

Stayed 1 night

Perfect location and walkable to many locations! The staff was extremely friendly!! They allowed us to check in to one of our two rooms early. We wanted to drop our bags and head out exploring and they were willing to accommodate without question!! The front desk staff was helpful in directions as well as helping us with our boarding passes! I would definitely recommend this hotel!!

6

Dona

Jul 24, 2025

·

Stayed 3 nights

Our room was tiny, even for NYC standards. The front desk clerk was also rude. The neighborhood was okay, but lacks a variety of restaurants.

10

Christopher

Aug 22, 2024

·

Stayed 4 nights

Staff was helpful and friendly. Gave great assistance with business docs that had to be scanned and printed.

10

Becki

Dec 3, 2024

·

Stayed 2 nights

Khaonla from the front dek was amazing! She was kind, sweet, super informative, and had the best recommendations for food nearby. She was a genuine delight. I travel to the city for work 4 or 5 times a year and this is my new favorite hotel.

10

denisha

Nov 7, 2025

·

Stayed 1 night

Front desk was polite and accommodating. All my concerns were addressed . I booked this same day for a concert and it literally was perfect walking distance to Madison Square Garden . Will be returning this will be my go to hotel . Kevin from front desk you rock / Also the person who checked me in with the fancy nails loved your energy .

4

MOHAN

Jul 2, 2025

·

Stayed 2 nights

While the property may be centrally located, the quality and service were poor and sub-standard. After having paid Rs. 35,000 (USD 400 plus) a night, I can only say that the room was of poor built and quality (especially the bathrooms). As regards the service, one needs to go all the way to the reception to collect sugar / milk sachets. I can safely say that Best Western would definitely NOT be on my list for my next visit.

10

Phuoc

Aug 16, 2025

·

Stayed 3 nights

Hotel was clean and comfortable. All the staff were very friendly, courteous, and professional. Shriya was especially sweet and helpful throughout, especially when we had a vending machine issue. They also have ice cold water always available to you in the lobby, which is extremely appreciated on a hot, summer day. Dropping off luggage to be held was inexpensive ($1/luggage). Definitely recommend, and would stay here again.

10

Bhavin

Aug 20, 2024

·

Stayed 1 night

We got early check in without charge. People working there were very accomodating

10

Jacek

Apr 25, 2023

·

Stayed 4 nights

Great location, great stay, fantastic service. Professional and helpful staff, thanks Khaoula.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central Midtown setting near the Empire State Building, Koreatown and Penn Station, with easy subway access and walkable sights. Several guests appreciated that the street can feel relatively quiet for the area.

Related guest reviews

10

David

Apr 2, 2024

·

Stayed 6 nights

Great location just around the corner from The Empire State Building, couldn't ask for a better location really. Room was large, welcoming and nicely laid out in design. In room safe was easy to use and the fridge was handy to keep drinks in. Staff were helpful and courteous at all times and the ice cold Lemon or Orange water near the lifts was always welcome after returning to the hotel after exploring New York. Fresh towels daily was also appreciated and the 24 hour concierge made it east to check out when leaving at 3:30am to catch an early flight from JFK! Next time in New York this hotel will be my choice :)

10

Julianne

May 26, 2024

·

Stayed 4 nights

Everything was fabulous. Great location. View of Empire State Building. Staff was excellent. So friendly and helpful. Khaoula was delightful. Had a great time. I think it was Christina who checked us in and she wss great

10

Patrice

Nov 24, 2025

·

Stayed 2 nights

Room and bathroom very clean. Staff friendly. Safe. Great location for midtown visit

10

Deana

Aug 13, 2025

·

Stayed 5 nights

The hotel was in a great location near all subways, the staff was so friendly and the accommodations were great!

10

Laurel

Jun 24, 2025

·

Stayed 2 nights

Great value for the money and convenient location--walkable from Penn Station.

10

Judy

Jun 1, 2024

·

Stayed 4 nights

Great location near Penn, Koreatown, Empire State, Bryant Park and Grand Central. Our room was very clean and modern with the renovation. We were on the 17th floor so we could not hear the noise outside. Will definitely stay here again.

10

Jeanette

Nov 23, 2025

·

Stayed 2 nights

We had a wonderful stay at this location. The staff was amazing and let us store our bags while we explored the city before checkin, the room was perfect for our purposes and the location was ideal! Thanks so much and we will definitely see you again!

10

Peter

Aug 14, 2025

·

Stayed 2 nights

Excellent location, one of the bigger rooms I’ve had in NYC.

10

Evelyn

Oct 5, 2025

·

Stayed 1 night

Everything was nice, neat and clean. The area is very busy with K-town shops and restaurants. Very convenient to the subway.

10

Salvatore

Jun 15, 2024

·

Stayed 4 nights

Great location!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

No included breakfast and limited on‑site dining; a small lobby cafe sells coffee and breakfast items. Several guests wished for free coffee or tea or rated the cafe drinks mediocre, but there are plenty of restaurants nearby.

Related guest reviews

10

Esther Jane

Jul 3, 2025

·

Stayed 5 nights

Excellent no frills modern hotel. Quiet rooms, comfortable beds, spotlessly clean, friendly staff. Booking this hotel through expedia meant no extra charges at check out (which happens at many NY hotels) We had 2 king rooms on different floors for our booking (however no changes allowed to room selection via expedia or at check in-we wanted to switch one room to a twin) Both simliar size rooms with huge King size beds (much bigger than a UK King) Memory foam beds very comforable. Bathrooms with shower very clean. Both rooms included hairdryer, iron/ironing board, drink maker including tea & coffee, safe, ice bucket(ice machine,vending machine and microwave in the basement). Daily housekeeping excellent, fresh towels & tidy room. 'Am' only coffee shop on ground floor very handy for nice coffee and fresh pastries with friendly staff. Nice little courtyard (when theres no one smoking) One street over is 'Bread and Butter' excellent store for drinks and snacks. Great central location. If you need a massive healthy salad after days of fast food, Slate cafe on the corner is excellent. The hotel booked us an SUV to get back to the airport. It was fixed price of $145 plus tip. No other toll charges etc Would recommend 👍👍👍👍

10

Rebecca

Oct 26, 2025

·

Stayed 2 nights

Breakfast didn't offer tea. Room only had decaf coffee. Otherwise everything was good.

8

Shehzad

Jan 19, 2025

·

Stayed 1 night

Friendly front-desk. Clean room and bathroom. Uncomfortable bed that sinks. Poor lighting in the room. Great shower. Avoid their cafe, the hot beverages tasted bad, better options for coffee in the city.

8

Lynne

Nov 3, 2023

·

Stayed 1 night

Nice property. Friendly staff. Good location. Only knock is for the price there should be free coffee or breakfast included.

8

Sandra

May 20, 2025

·

Stayed 4 nights

No free coffee

8

Christian

Nov 3, 2023

·

Stayed 3 nights

I believe serving no breakfast is problematic

8

Elizabeth

Jun 27, 2025

·

Stayed 3 nights

Hallways are really small so while housekeeping is working, it’s difficult to navigate. Rooms are small, but typical for NYC. The area this hotel is in is not the greatest. But the hotel itself is really good. Cute little coffee shop in lobby where you can buy breakfast.

10

Robert L.

Jun 20, 2024

·

Stayed 2 nights

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.

10

Sarah

Mar 29, 2024

·

Stayed 4 nights

A great place to stay in midtown. Clean, on a quiet street. Very close to Macy's and Koreatown. Great busline options. Breakfast available in the downstairs café. Will stay here again!

8

holly

Dec 22, 2024

·

Stayed 1 night

Very clean. Should serve coffee in the morning though. The coffee makers in the rooms aren't the Greatest

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $273	2 $404	3	4 $573	5 $464	6 $531	7 $641
8 $230	9 $336	10 $502	11 $502	12 $392	13	14 $399
15 $184	16 $256	17 $393	18 $379	19 $255	20 $300	21 $359
22 $161	23 $185	24 $215	25 $423	26 $470	27 $434	28 $332
29 $178	30 $266

Best Western Premier Empire State Hotel

Prices for Best Western Premier Empire State Hotel

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible, Kitchenette (With Sofabed)

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed, Accessible

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds (Larger Room)

Suite, 1 King Bed, Kitchenette (Living Room;With Sofabed)

Suite, 2 Double Beds, Kitchenette (Living Room;With Sofabed)

Standard Room, 1 King Bed (Larger Room)

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Standard Room, 1 Double Bed

Standard Room, 1 King Bed, Accessible (Larger Room)

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Refrigerator

Guest reviews of Best Western Premier Empire State Hotel

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Premier Empire State Hotel

Considering this hotel for your New York (and vicinity) trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $263	31 $509