Are pets allowed at the hotel?

Pets are allowed in specific rooms only, with a surcharge of EUR 15 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Specific features may include step-free entrances and elevators.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Antwerp's University District, within a 15-minute walk of Antwerp Market Square and Antwerp Beguinage. It is 0.2 km from Queen Fabiola Hall and 0.3 km from the Diamond District.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and there is no specified minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 24 per day, with availability subject to request and confirmation. Cribs are not mentioned.

Citybox Antwerp City Center Hotel, Antwerp

Average nightly price at Citybox Antwerp City Center by month, last 12 months (USD)
Month	Average price
January	US$75
February	US$109
March	US$151
April	US$110
May	US$117
June	US$108
July	US$123
August	US$89
September	US$107
October	US$107
November	US$93
December	US$101

What guests think

Citybox Antwerp City Center draws praise for its central, walkable location near Antwerp Central Station, spacious minimalist rooms with comfortable beds and air conditioning, good value pricing, and useful shared facilities like a guest kitchen, laundry, and an on-site cafe.

The self check-in concept is quick when it works, but multiple guests report kiosk glitches, missing codes, or long waits; staff are usually friendly and helpful, though presence is limited. Rooms are spacious but minimalist, with AC and comfy beds; amenities are basic with no traditional TV and little storage, and noise levels vary from very quiet to street or corridor noise; Wi-Fi feedback is mixed. Cleanliness is generally strong, yet housekeeping is not daily and there are occasional maintenance or hygiene issues. Expect a modern, no-frills stay focused on value and efficiency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Shared kitchen/lounge and self-service laundry are widely appreciated; an on-site cafe serves breakfast and lunch. Several mention a nearby parking garage; a few raise concerns about the luggage storage room's security.

Related guest reviews

10

Scott

7 Sept 2025

·

Stayed 3 nights

Great location. Very modern. On site self serve laundry is a huge win for carry on only travellers.

10

Andrew

6 Oct 2024

·

Stayed 1 night

Very simple but spacious and clean hotel, great location in the centre of town, lots of communal space on ground floor. Bikes can be stored in the secure garden

10

Nataliia

11 Oct 2025

·

Stayed 4 nights

Wonderful spacious room, clean, everything you need. The co-working space with a kitchen is a nice touch too. Very convenient location!

10

Linda

18 Jul 2024

·

Stayed 1 night

Vänlig personal, superfint rum, tyst, sköna sängar. Vi nyttjade även tvättmöjligheterna. Två tvättmaskiner (4 euro) och två torktumlare (1,5 euro). Läget är perfekt, nära centralen.

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10

Bryan

17 Jan 2025

·

Stayed 2 nights

Easy 5/10 mins walk to station handy for shops & central sites. Lovely shower, great bed for the night. Little kitchen with microwave & fridge. Self service reception and staff are around to help.

10

elisangela

26 Jun 2025

·

Stayed 1 night

Estadia perfeita! Muito conforto, ótimo custo-benefício, próximo dos pontos turísticos e supermercados. Possui uma área de convivência maravilhosa, com geladeira comum, microondas, torradeira, e chaleira elétrica. Check in e check out ágeis, mas se precisar de qualquer coisa também tem recepção. Indico!

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10

Vadim

14 Sept 2025

·

Stayed 4 nights

Great hotel, clean and comfortable, close to the train station and 15 min walk to the city center. Easy automated check-in / check-out and the staff is available for help. Very nice cafeteria with good selection of items for breakfast and lunch, special thanks to Irina and Elena

8

Oscar

15 Oct 2025

·

Stayed 2 nights

In der Nähe von Bahnhof und fußläufig zur Innenstadt. Viele Restaurants in der Nähe. Parkplatz (Parkingbee) ist direkt unterhalb des Hotels.

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10

Jungmin

27 Jul 2025

·

Stayed 1 night

The room was very spacious and clean. The location was only a few min away from the central area. I arrived at 1:40pm and asked if I could check in a little bit early. They asked me to pay 12 euros. I also didn’t find the luggage storage room safe, because the door is sometimes left wide open, and anyone with bad intention could just come and run with your bags.

10

Virginie

5 May 2024

·

Stayed 1 night

New and clean but limited services: - Breakfast from 7am only - No reception : you must self check-in and check out. We should be able to print out the invoice ourselves

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Cleanliness

Rooms are generally very clean, but housekeeping is not daily and some guests reported isolated issues like drainage smells, clogged sinks, dust, or marks. One complaint mentioned pests, but this was not repeated.

Related guest reviews

6

Javier

23 Feb 2026

·

Stayed 5 nights

El lavamanos en el baño resulta demasiado bajo, el lugar donde colocar las toallas no es cómodo. La limpieza al detalle en el baño puede mejorarse

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10

TharanjitSingh

1 Apr 2025

·

Stayed 3 nights

It was a good price and a decent hotel. It is definitely a basic hotel, do not expect many amenities. The underside of the bed had not been properly cleaned but other than that, this was a fairly positive stay.

6

Jessie

13 Jun 2025

·

Stayed 1 night

check in was echt drama, heb een uur gewacht voordat ik kon inchecken waarna ik vervolgens weer achteraan in de rij moest aansluiten, bij de incheckpaal bleef hij aangeven dat mijn kamer steeds niet gereed was (zelfs na de inchecktijd van 1500). personeel er bij geroepen, maar mevrouw kwam erg onvriendelijk over en zag het meer als een last om mij te helpen, terwijl ik niets begreep van wat de bedoeling was. Verblijf zelf was redelijk, wel erg gehorig en stoffig op de kamers

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8

Dina

18 May 2025

·

Stayed 2 nights

Room was quite smelly due to the drainage. Location was perfect, near train station and tourist spots. Automatic check in concept, which was very convenient.

10

Omid

4 Oct 2025

·

Stayed 2 nights

Clean room

10

Andrea

30 Oct 2025

·

Stayed 1 night

Clean room, responsive staff

10

Mehdi

30 Jun 2025

·

Stayed 1 night

Excellent hotel, very simple and quick check-in, the room is very clean, extremely good location.

10

Adriaan

5 Mar 2025

·

Stayed 2 nights

Citybox Antwerpen is een fijn no nonsense hotel. Het is schoon en comfortabel. Prima prijs

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4

david

7 Nov 2024

·

Stayed 1 night

I did not like the fact that I could not get regular TV channels. I asked the person at the desk how to work the remote and she was extremely rude, and when I said she was not being helpful she said "whatever". Also, the drain in the sink was plugged and when I filled it up a couple of dead flies came out and there was what looked like a cockroach in the shower. Had she been more helpful, or even polite, and had basic maintenance been better, I would have been a lot more complimentary as the hotel generally seemed nice and the location was very good.

6

Siva

4 Jan 2025

·

Stayed 6 nights

The shower water is weak. Sink is clogged. Wifi is not stable but connect alright. It is a self service hotel so people come here need to set expectations right. Since it is the self service hotel the price should be less expensive.

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Rooms

Spacious, minimalist rooms with comfortable beds and effective air conditioning, but amenities are basic with no traditional TV and limited storage. Noise varies by room and floor, and Wi-Fi feedback ranges from good to unreliable.

Related guest reviews

6

Willian

4 Mar 2024

·

Stayed 3 nights

Clean modern room with good bed and good shower. Extremely noisy because of thin walls. I could hear the neighbours shower, conversations, snoring and having sex. So not recommended for getting a rest.

10

alice

6 Aug 2025

·

Stayed 2 nights

It was modern looking and spacious room. We were traveling with two children. We got a room with a queen bed and a bunker beds. Only suggestion is to have some place that we can put the luggage or drawers.

8

Lucy

5 Mar 2023

·

Stayed 2 nights

Handy location, a short walk from the train station very big room with a view although I couldn't get out on to the balcony No TV in the rooms Very clean room, common parts could have done with a hoover

10

Natasja

13 Aug 2025

·

Stayed 2 nights

Geweldige bedden, geen geluid van buiten of overlast van andere gasten. Ruime familiekamer en alles aanwezig wat we nodig hadden. Winkels op loopafstand. Eigenlijk niets op of aan te merken.

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6

Casper

26 May 2025

·

Stayed 1 night

As the check-in was via a terminal, with no human interface, it was impossible to even try to check in early. The computer just insisted the room was not ready until the check-in time. The room was spacious The TV only worked if you had your own Netflix or Googleview account - no "normal" TV channels available at all.;

6

Maryline

27 Jun 2024

·

Stayed 1 night

Place is noisy people don’t take the time to hold the doors and they make noise. Also my room was on the first floor, the windows with view of the street and I could hear people walking by at night. So if you don’t get into a deep state of sleep, just keep that in mind.

10

Valerie

22 Aug 2023

·

Stayed 3 nights

When we first got to our room, we were met with a very plain room (sparsely furnished, no TV) with an unfinished concrete ceiling. It was giving off "you're staying in an NCP car park for the night vibe." However, we really warmed to this place during our stay. The thing about concrete is, it has amazing sound-deadening properties. The room was so quiet, the bed was so comfy, we slept so well here. It's also right in the centre of Antwerp and central for everything. In the foyer, there is a coffee machine, a kettle, a fridge - everything you need. The hotel was really busy and vibrant, but the moment you went into your room, it was so quiet, it was like having the place to yourself. In short, we loved it here. You have to look past the brutalist modern design to see the gem glittering in its concrete setting that this hotel is.

10

Jonas

2 Jul 2025

·

Stayed 2 nights

Had a great stay at Citybox. The hotel is modern, with a great lobby where you can have things in a refrigerator, play ping pong etc. the self checkin works great and I was even upgraded for free. There’s aircondition in the rooms which they should but in here on hotels.com under amenities especially during the summer. It was 36 degrees outside so it was needed, but I had to write an email to the hotel and ask if they had aircondition because it doesn’t say so online. An email they promptly answered. Beds are comfortable, the bathroom is nice and overall it’s amazing value for your money. The location is a 5-10 min walk from the central station and a 15 min walk to the town square so it’s very well located

8

David

25 Sept 2025

·

Stayed 2 nights

Only downsides were no tv channels (I’ve stayed in cheaper hotels that had tv channels) and marks on the wall underneath the table/desk in the room, staff were amazing and the area of the hotel was great

10

Brecht

2 Jan 2026

·

Stayed 2 nights

Zeer mooi en ruime kamers

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Service

Self check-in/out is efficient when smooth but recurring kiosk or code problems caused delays for several guests, and the approach feels impersonal. Staff are generally friendly and helpful when available, though presence is limited.

Related guest reviews

8

N.

25 May 2025

·

Stayed 2 nights

The check-in was awful, because the system kept saying the rooms weren't ready. Way past checkin-time. These checkins without staff only work when everything goes smooth straight away.. althpugh even then they take longer than a check-in at a desk with staff. Now we had to go look for staff and the people from catering don't know anything (of course...). So took a while to find someone and then there were more faults with the system, so there was a small cue of people. Took nearly an hour to get into the room... The rooms and hotel itself are very very nice! The staff as well. Just this stupid system of online checkins without a desk... really frustrated start of the weekend.

10

Thomas

22 Jul 2025

·

Stayed 6 nights

This hotel is very close to U Antwerp and was reasonably priced. It is on a small, quiet street one Metro stop from Antwerpen Centraal - although I walked the distance with two bags quiet easily. Rooms are furnished comfortably. Wifi is good but no television/cable service. A separately-managed cafe/snack bar on the ground floor serves breakfast and lunch at reasonable prices; i.e. coffee and a croissant for 5 euros. This hotel has electronic check-in and check-out to keep costs down. My electronic check-in was not working and there was a staff member who assisted me with check-in. Electronic check-out worked for me and took less than 5 seconds.

6

Jessie

13 Jun 2025

·

Stayed 1 night

check in was echt drama, heb een uur gewacht voordat ik kon inchecken waarna ik vervolgens weer achteraan in de rij moest aansluiten, bij de incheckpaal bleef hij aangeven dat mijn kamer steeds niet gereed was (zelfs na de inchecktijd van 1500). personeel er bij geroepen, maar mevrouw kwam erg onvriendelijk over en zag het meer als een last om mij te helpen, terwijl ik niets begreep van wat de bedoeling was. Verblijf zelf was redelijk, wel erg gehorig en stoffig op de kamers

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8

VDE TRADE SERVICE

2 Aug 2024

·

Stayed 1 night

All fine clean confortable and certainly the best value for money in Antwerp city Just a warnong to Hotel.com and or City box : to be able to checkin you need to receive a code for the registration a computer. I did not receive any notification by mail or SMS

6

RENATO

6 Aug 2025

·

Stayed 3 nights

Check in automatico. mai arrivarci stressati, o se devi fare pipi. e mai chiedere supporto allo staff......Scortesi e saccenti. camera e hotel spartani, brutalisti, essenziali. a soffitto le pre dalles a vista, con sbavature di getto. impianto elettrico nel battiscopa (rotto). imp. cdz nel c. soff. del wc. La bocchetta di mandata getta aria fredda direttamente sul letto e non è regolable. buon bar dalle 8 alle 15, economico x il belgio, si può fare anche brunch. ombrelli e asciugamani opzionali, automatici, anche qui solo con carta di credito. pulizie camera non quotidiane, così l'ambiente è contento e poi anche tu, dai, risparmi sul prezzo...... dimenticavo, la TV in camera è finta, solo pubblicità della catena cytibox.

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10

Katherine

16 Sept 2025

·

Stayed 1 night

Had a great time m, the room was clean and check in and check out were easy to manage

10

Virginie

5 May 2024

·

Stayed 1 night

New and clean but limited services: - Breakfast from 7am only - No reception : you must self check-in and check out. We should be able to print out the invoice ourselves

8

Elizabeth

3 Apr 2024

·

Stayed 1 night

hotel is really clean and quiet. I love the style of the rooms. There is a sliding door across the bathroom to stop them slamming which adds to the overall peacefulness. My only gripe was that the e-check in was down and the reception wasn’t really visible and took a long time to check in.

8

Paul

6 Apr 2024

·

Stayed 2 nights

The only issue was check in. The check in machines asked for payment when we’d already paid, but the lady who assisted said they only checked the credit card. When my bill arrives I don’t want to find we’ve paid twice. They need a receptionist. The breakfast cafe food was very good

6

Denise

3 Oct 2025

·

Stayed 1 night

Relatively close to station Functional, spartan but clean room rather than a cosy, comfortable feel. Efficient self check in, although rather impersonal but I guess it is a 3 star hotel and priced accordingly - no extras, but basic essentials

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Location

Consistently praised central, walkable location between Antwerp Central Station and the old town, with shops and restaurants nearby. Some mention lively streets that can bring noise.

Related guest reviews

10

Jorn

15 Sept 2025

·

Stayed 3 nights

Great location between central station and the city centre

8

emily

15 Sept 2023

·

Stayed 2 nights

Very easy walk from central station and equally easy to the city centre. Lots of public trasport options close. Easy check-in/out process. Room was very clean and modern.

10

Sara

25 Nov 2024

·

Stayed 1 night

Location is very good.

10

Dennis

15 Aug 2024

·

Stayed 3 nights

Great location near the station but with not the noise of the big streets, Easy walk to the city centre. Easy check in and rooms are spacious.

10

Brian

9 Nov 2025

·

Stayed 2 nights

Very good central location

10

Gary

21 Dec 2024

·

Stayed 2 nights

Great location. Reasonably priced.

10

Brodie

31 Oct 2024

·

Stayed 1 night

We only had 24h in Antwerp so this place was perfect. Not even 10 mins from the Central Station, and then around 15 mins walk to the main market square. Very, very reasonably priced and we would recommend to anyone when in the city.

10

Caspar

4 Jan 2025

·

Stayed 2 nights

Prima hotel, uitstekende locatie!

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8

Angela

26 May 2025

·

Stayed 1 night

Great budget hotel walking distance to the city centre and the train station.

10

Daniel

8 Aug 2024

·

Stayed 1 night

Ligging perfect om lopend alle bezienswaardigheden te bezoeken. Ook winkelstraat Meir ligt 'om de hoek'. Het hotel is erg netjes, modern ingericht en van alle gemakken voorzien. Geen stadsgeluiden vernomen, het lijkt of je buiten de stad verblijft. Kamers erg comfortabel en voorzien van goed sanitair.

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Dining

The attached cafe offers good-value breakfast and lunch; hours are limited to daytime. Many appreciated the shared kitchen for simple self-catering.

Related guest reviews

10

Jordi

30 Jul 2022

·

Stayed 4 nights

Hotel básico pero muy moderno, bonito y límpio. Muy céntrico y el personal era fabuloso.

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10

Michael

14 Oct 2024

·

Stayed 4 nights

Fantastic breakfast Generous and delicious and well Priced

10

Judith

6 May 2024

·

Stayed 1 night

Prima hotel, lekker ontbijt er naast/binnen

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8

Joseph

22 Jul 2023

·

Stayed 3 nights

Modern and straightforward hotel, centrally located in Antwerp. Nothing atmospheric but clean and functional, with a decent cafe downstairs for morning coffee and pastry.

10

James

17 Oct 2024

·

Stayed 1 night

CityBox hotels offer great value - and this one in Antwerp has a nice café attached for breakfast and lunch (open until 3pm). Comfy bed & excellent shower - no complaints!

10

elisangela

26 Jun 2025

·

Stayed 1 night

Estadia perfeita! Muito conforto, ótimo custo-benefício, próximo dos pontos turísticos e supermercados. Possui uma área de convivência maravilhosa, com geladeira comum, microondas, torradeira, e chaleira elétrica. Check in e check out ágeis, mas se precisar de qualquer coisa também tem recepção. Indico!

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10

Vadim

14 Sept 2025

·

Stayed 4 nights

Great hotel, clean and comfortable, close to the train station and 15 min walk to the city center. Easy automated check-in / check-out and the staff is available for help. Very nice cafeteria with good selection of items for breakfast and lunch, special thanks to Irina and Elena

8

John

10 Mar 2025

·

Stayed 3 nights

This property offers microwave & fridge in the lounge .I would have used them if my stay had been longer, The opportunity to cook my own food is a big attraction as massive savings can be make compared to always eating out .My only concern is that there is only 1 microwave so waiting to use it might be a problem

10

Paula

16 Apr 2024

·

Stayed 2 nights

The room was pretty basic but very clean and comfortable. The lobby lounge area is nice and the kitchen and amenities were amazing and really convenient, great if you wanna save some money. Location is quite good too! Close to Antwerp Central Station and short walk into main part of Antwerp. Checking in and out was super easy too. Honestly i dont have any complaints and would definitely stay again

8

Paul

6 Apr 2024

·

Stayed 2 nights

The only issue was check in. The check in machines asked for payment when we’d already paid, but the lady who assisted said they only checked the credit card. When my bill arrives I don’t want to find we’ve paid twice. They need a receptionist. The breakfast cafe food was very good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $75	9 $84	10 $79	11 $75	12 $103	13 $161	14 $176
15 $73	16 $81	17 $86	18 $88	19 $105	20 $156	21 $180
22 $81	23 $86	24 $89	25 $93	26 $87	27 $155	28 $173
29 $87	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
		1 $90	2 $85	3 $90	4 $150	5 $182
6 $83	7 $90	8 $100	9 $103	10 $96	11 $239	12 $234
13 $86	14 $79	15 $85	16 $95	17 $95	18 $134	19 $211
20 $86	21 $101	22 $90	23 $83	24 $86	25 $119	26 $139
27 $111	28 $111	29 $117	30 $112	31 $181

Citybox Antwerp City Center

Prices for Citybox Antwerp City Center

Monthly average prices

About this property

Location

Room options

Family Room

Double Room (Small)

Twin Room

Junior Suite

Single Room

Double Room, Balcony

Standard Double Room

Guest reviews of Citybox Antwerp City Center

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Citybox Antwerp City Center

Prices for upcoming dates

Business details