Name: Ace Hotel Brooklyn
Address: 252 Schermerhorn Street, Boerum Hill, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: $291–$956 per night
Rating: 8.97

What guests think

At Ace Hotel Brooklyn, guests consistently highlight friendly, attentive staff, a stylish social lobby, comfortable beds, and rooms that feel spacious for New York, along with a convenient location near multiple subway lines and venues like Barclays Center.

Many also appreciate the modern design, views, and lively bar and bakery, finding the area very walkable. Common drawbacks include no in-room coffee, lobby events that can be crowded or loud, train rumble or vibrations in some rooms, and periodic issues such as false fire alarms or elevator outages. Overall, expect a design-forward, energetic stay best for travelers who value vibe and location over absolute quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Social spaces stand out: a lively lobby bar with DJs and events, plus a coworking vibe. The gym is small and old-school but usable; parking is off-site and loading/unloading can be tricky, and there were occasional elevator outages.

Related guest reviews

4

Michael

Dec 27, 2024

·

Stayed 4 nights

While the property was decent, the elevator didn’t properly function for the majority of our trip. We did get a rebate on taxes for the inconvenience but having limited elevator access for four out of five days was frustrating during our holiday visit.

10

Farzad

Mar 4, 2025

·

Stayed 4 nights

Great hotel. Bar was amazing, service was fantastic, food was great, and a great location. I would stay again!

10

Julie

Feb 14, 2025

·

Stayed 4 nights

Clean facility. Quite corner. Housekeeper staff did good job. The front desk staff was ok. Hotel doesn’t have parking garage but they have arranged parking fee $35/night from across the street parking garage.

10

Long

Aug 5, 2023

·

Stayed 3 nights

great staff, awesome location next to the train, very quiet at night, well equipped gym, nice coffeshop downstairs, housekeeping on time and efficient daily, lots of great restaurants close by especially in cobble hill neighborhood.

8

Scott

Apr 23, 2025

·

Stayed 1 night

Vibrant and stylish Brooklyn hotel with decent size rooms and nice bedding. This would be a five star rating if the gym were better. It’s adequate but they try so hard (and use so much space) creating a 1980’s Golds Gym vibe (why?) that they neglect some essentials, like a Peloton bike and a cable machine.

10

XinYe

Mar 11, 2025

·

Stayed 1 night

Loading and unloading for new guest arrival is difficult. No place to park the car for loading and unloading

10

Emily

Jan 29, 2025

·

Stayed 3 nights

I stay at the ACE Brooklyn whenever I can -- it is really well located between a number of very cute and fun neighborhoods. There are lots of bars and cafes around. The team is VERY friendly and accommodating. The gym is small but nice.

10

Elizabeth

Sep 29, 2024

·

Stayed 2 nights

Cool hotel with a hoppin’ lively lobby bar. People were dancing!!💃

10

Curtis

Mar 25, 2024

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Stayed 2 nights

I thoroughly enjoyed my stay at the Ace hotel in Brooklyn, NY. It was quiet and hospitable. The Gym gave me an old school vibe it made me feel I was meant to be there.

8

Dionysius

Dec 27, 2024

·

Stayed 1 night

We loved every minute at Ace. The overall aesthetic of the place was beautiful. The room was actually spacious in my opinion. The only downside was that the elevators were being serviced our entire time there so you had to call for an elevator to your floor if you needed to leave. Also, when checking in the front desk girl just took my bf’s card and charged it. She didn’t explain any charges or anything. Just swiped the card which I thought was weird, usually incidentals and everything are explained before the card is processed but whatever. I loved it and I’ll be back.

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Cleanliness

Rooms and public areas are generally clean, with many praising housekeeping. However, several reviews note worn or dirty carpets and occasional misses like towels not replenished or a slow drain.

Related guest reviews

8

CHAKRAVARTHY KALYANA

Mar 20, 2024

·

Stayed 3 nights

Old room with torn carpets and black ceilings!...

10

Jerome

Jun 9, 2025

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Stayed 2 nights

My skyline room was much smaller than expected when compared to my last stay. Carpet had some staining but otherwise a good enough stay.

6

Amanda

Jul 12, 2025

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Stayed 1 night

Room could have been cleaner and less expensive given location. Hotel staff at counter were excellent and extremely helpful with suggestions.

10

FRANCES

Nov 9, 2025

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Stayed 2 nights

The staff was extremely pleasant and helpful! Rooms are beautiful and clean. Great experience!

6

Rebecca

Jan 8, 2025

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Stayed 2 nights

Carpet in rooms was gross.

8

MORRIS

May 19, 2025

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Stayed 4 nights

Fitness room is substandard Room was very clean, quiet, bed was comfortable. Housekeeping missed leaving towels and other stuff but front desk delivered quickly

10

Eduart

Feb 8, 2025

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Stayed 1 night

The hotel was very nice and cozy. The room was very clean, the bed very comfortable and the sheets were very clean. Pillows were soft but very comfortable. The waiter at the bar was very friendly and polite. Food was expensive at the property. We went for a concert at the Barclay center and the distance from hotel was just 10 minutes. You did not need a car or taxi to go there. The neighborhood was really safe to walk. Overall the hotel was the perfect choice for cleanliness and the convenience. We will go again if we need to.

8

Lydia

May 16, 2025

·

Stayed 4 nights

I had a great stay at the Ace. Compared to hotels I've stayed at in Manhatten, I felt truly at home. Staff were super friendly but not in your face, room is large enough to spread out. Carpet on the floors is gross, and the curtains were pulled slightly off the runner but you can't have everything. I would also add that for the price it seems weird there's no complementary water in the room. Seems an easy win for them. Super convenient getting into the city and from JFK. I even walked to my office in tribeca on two of the days.

10

Peter

Aug 4, 2025

·

Stayed 3 nights

Room was clean, comfortable, and quiet. The staff was attentive and helpful.

10

Allison

Aug 3, 2025

·

Stayed 2 nights

Impecable service. Beautiful clean room. Modern facilities. Lived my stay

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AI-generated summary based on recent guest reviews

Rooms

Guests like the stylish, comfortable rooms, often spacious for NYC, with nice views. Trade-offs include train rumble or vibrations in some rooms, occasional HVAC or shower issues, and minimal storage, dim lighting, or smaller layouts in certain categories.

Related guest reviews

10

maria

Jun 5, 2025

·

Stayed 1 night

Great vibe and comfort with panoramic view of Brooklyn.

6

Andrew

Dec 15, 2024

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Stayed 1 night

The furnace is too closed to the head of the bed. It was so noisy each time it kicked on. I could barely slept the whole night.

6

Sean

Jul 13, 2025

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Stayed 2 nights

Only gave 3 stars as 2.5 is not an option. Room was ok, very small. There was no closet just a shelf with hangers. Lighting was poor. The hotel was expensive, so suprised that they did not offer any in room complimentary coffee. The blanket on top of the bed was not washed from the prior guest as it had pet hair and fresh stains.

10

Kathryn

Nov 29, 2025

·

Stayed 1 night

Very impressed! Staff was on the ball, courteous and helpful from the get-go. Room was spacious, incredible floor to ceiling window, bathroom ok. Shower needs higher pressure, but that seems to be the norm these days everywhere unfortunately. The Italian restaurant downstairs is phenomenal-I’m still dreaming of their Cacio e Pepe. Overall, wish I had more need to stay in Brooklyn because this has quickly become a fave hotel.

10

Jerome

Jun 9, 2025

·

Stayed 2 nights

My skyline room was much smaller than expected when compared to my last stay. Carpet had some staining but otherwise a good enough stay.

8

Kay

Nov 30, 2025

·

Stayed 2 nights

The rooms were fairly spacious for NYC. The bed was extremely comfortable. Cons: no one helped me with my luggage and you can hear the subway in the room. They also don’t have a coffee machine in the room.

10

Ashley

Jul 8, 2025

·

Stayed 7 nights

Centrally located, beautiful building. We were put in room 1328 and the views did not disappoint. Sound can be an issue - whether from noisy neighbors (heavy doors slam easily) or hoppin' events (if you're on a lower floor). Bring earplugs if you're a sensitive sleeper. Worth mentioning - this property is directly above a subway line so you can feel a slight rumbling as the train passes underground. My biggest complaint is there's no coffee available in the rooms. Seems like it should be a basic for a property of this caliber. All in all a lovely property where a few tweaks could go a long way.

6

Ben

Dec 15, 2024

·

Stayed 4 nights

Not worth the money if you like sleeping properly. The bed and room were clean and well designed, but the hotel is right over a subway station so you will feel the room shake with every train. We were put on the 3rd floor and kept awake by the lamps rattling. We were then moved to the 13th floor and could still feel the vibration. The air filter in the new room was absolutely filthy and the unit was super noisy when it turned on and off. After we complained they switched the filter but what would've happened if we didn't? - Overpriced for the quality of rest. - Dirty air filters and noisy ventilation unit. - Super friendly staff.

8

Montipa

Aug 15, 2025

·

Stayed 1 night

You hear whirling sound from metro time-to-time when its super quiet at night

10

Winnie

Jun 22, 2025

·

Stayed 3 nights

Lively atmosphere, and soundproofing in the rooms is excellent. Would stay again

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Service

Service is frequently described as friendly, helpful, and accommodating, with smooth check-ins and occasional upgrades. A minority reported indifferent or unhelpful front-desk interactions or billing issues.

Related guest reviews

10

Samantha

Nov 20, 2023

·

Stayed 5 nights

The staff at the Ace were incredibly kind and helpful. I had multiple requests and they catered to all of them, and went over and above what we needed for our work stay. Would highly recommend!

10

Ashok

Apr 18, 2025

·

Stayed 5 nights

Excellent staff, room, location

10

Kathryn

Nov 29, 2025

·

Stayed 1 night

Very impressed! Staff was on the ball, courteous and helpful from the get-go. Room was spacious, incredible floor to ceiling window, bathroom ok. Shower needs higher pressure, but that seems to be the norm these days everywhere unfortunately. The Italian restaurant downstairs is phenomenal-I’m still dreaming of their Cacio e Pepe. Overall, wish I had more need to stay in Brooklyn because this has quickly become a fave hotel.

2

Adam

Jun 13, 2024

·

Stayed 2 nights

Overcharged me by $220 and hung up on me twice as I tried to correct the issue. This is an extremely expensive hotel for the quality of service you receive.

10

Jordan

Sep 12, 2025

·

Stayed 10 nights

Amazing hotel with amazing, attentive staff throughout

6

Glorivet

Jul 24, 2024

·

Stayed 2 nights

I booked 2 rooms because I was attending my sisters wedding. We arrived close to midnight because we were coming from a different state and drove in. I have stayed at many Hotels including the W, Omni , SLS to name a few and have never had an experienced like this. The staff member that checked us in was very rude, unfriendly and had an attitude. I will never stay here again. When we arrived at one of the rooms the entrance light wasn’t working and the toilet seat was broken. Thank God for person who services our room, when we stepped out and came back it was fixed. It’s unfortunate because the area is walkable and offers many options for its guest.

10

Isabelle

Mar 25, 2025

·

Stayed 1 night

Staff is amazing!

10

Eric

Jul 21, 2025

·

Stayed 1 night

Because they did not have the two queen beds we asked for, they upgraded us to a suite. And even called us to ask us. Very thoughtful!

10

Keisha

Feb 14, 2025

·

Stayed 2 nights

I’ve always had good experiences at the Ace Hotel, but this experience was exceptional because of Jesus at the front desk! I arrived late at night after a long international flight and had been out of the country for several months so my credit cards weren’t working! Jesus was not only patient but kind And accommodating. The next day, this gym of a human being even checked on my family! Thanks, Jesus for making our stay spectacular!

10

Jamal

Aug 17, 2025

·

Stayed 6 nights

The staff at the hotel are the best , very welcoming

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Location

Highly convenient for subways, Barclays Center, BAM, and walkable dining and shops. Some found the immediate area less appealing or dirty, while others called it quiet and safe.

Related guest reviews

8

Jatinder

Aug 24, 2025

·

Stayed 7 nights

Nice hotel with good size rooms. Access to subway is very convenient. Area around the property is dirty.

10

Lawrence

Apr 8, 2025

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Stayed 1 night

Very nice hotel in perfect location for our one night visit. Room was clean and bed very comfortable. Easy walk to nearby Barkley center and BAM and everything in the neighborhood. Great vibe and would certainly stay here again.

10

Virginia

Mar 18, 2025

·

Stayed 3 nights

Great location - easy access to subways, restaurants, The Barclay Center and BAM. Very easy to get to JFK via subway and Air Train.

10

Clay

May 16, 2025

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Stayed 2 nights

Great location near Downtown Brooklyn. Easy walk to Atlantic Avenue area for shopping and restaurants. Neighborhood is quiet and safe. Staff was attentive and terrific when needed.

10

Brett

Mar 16, 2025

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Stayed 5 nights

Had a great stay at the Ace Hotel in Brooklyn! The vibe was stylish yet relaxed, and the location was perfect. Quiet and peaceful, yet just steps away from restaurants, shops, and the subway. Super walkable area, making it easy to explore the city. The rooms were comfortable, and quiet. Would definitely stay here again!

10

Connie

Aug 3, 2025

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Stayed 2 nights

Great location. Quiet and lots to do in the area. Close to subway.

10

Jordan

Jul 1, 2024

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Stayed 2 nights

Clean, trendy, and conveniently located by the A,C,G trains.

10

Stephen

Nov 19, 2024

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Stayed 1 night

Great hotel and central to many great parts of Brooklyn. Would definitely stay again.

10

Randall

Sep 22, 2024

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Stayed 5 nights

Roomy room from our experience in NYC. Convenient location to Brooklyn sites and to Manhattan. Great restaurants within a 20-30 minute walk or less.

10

Clay

Aug 23, 2025

·

Stayed 1 night

Good location in quiet part of Brooklyn.

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AI-generated summary based on recent guest reviews

Dining

Many enjoyed the bar, bakery, and on-site restaurant when open, praising food and cocktails. Downsides were periods of restaurant renovation, inconsistent room service, late or paid coffee, and occasional poor service.

Related guest reviews

8

Tunc

Aug 20, 2024

·

Stayed 3 nights

We loved the hotel itself. But I wanted to drop a review here because the restaurant downstairs had terrible service. Also the in room service is just not functional at all. We couldn’t even get a water or coffee delivered, called with no answer. Got receptionist to try, no responses. Supposed to order from a QR code but menu doesn’t have water in it so can’t order. It was a mess trying to figure it out. Had breakfast at restaurant first morning and we said never again, terrible inattentive and unprofessional service.

8

JANICE

Feb 18, 2025

·

Stayed 2 nights

Nice and comfortable suite. Very crowded lobby with people on laptops everywhere. Restaurant was closed. Biggest complaint - no in room coffee service. Coffee available in the lobby after 7am, but not good and $7 a cup. With very cold, nasty weather, very inconvenient to go out to find good morning coffee.

10

Christy

Jul 21, 2025

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Stayed 3 nights

Awesome stay. Room service is great. Lobby bar is beautiful. Room was really quiet, clean. Subway right across the street. Walkable area with great coffee, laundromat, restaurants. Can’t wait to stay here again next time I’m in Brooklyn!

10

Kathryn

Nov 29, 2025

·

Stayed 1 night

Very impressed! Staff was on the ball, courteous and helpful from the get-go. Room was spacious, incredible floor to ceiling window, bathroom ok. Shower needs higher pressure, but that seems to be the norm these days everywhere unfortunately. The Italian restaurant downstairs is phenomenal-I’m still dreaming of their Cacio e Pepe. Overall, wish I had more need to stay in Brooklyn because this has quickly become a fave hotel.

10

Carmen

May 13, 2024

·

Stayed 2 nights

First time in Brooklyn and the Ace was a perfect choice. Nice room; coffee and pastry at the Bakery; dinner at As You Are; cocktails in the Lobby. Excellent stay overall.

10

Anne-Michele

Dec 14, 2024

·

Stayed 1 night

Good location...parking across the street, bagel shop next door. Friendly staff - great restaurant recommendation.

10

Farzad

Mar 4, 2025

·

Stayed 4 nights

Great hotel. Bar was amazing, service was fantastic, food was great, and a great location. I would stay again!

10

Edward

Sep 25, 2023

·

Stayed 5 nights

Breakfast needs to open earlier. And coffee should be available from 6am.

8

Rashida

Jan 29, 2025

·

Stayed 1 night

The restaurant is closed for renovations which also means no in room dining. I love it here otherwise. But this was inconvenient.

10

Gabriele

Mar 14, 2025

·

Stayed 1 night

The hotel is within easy walking distance of the Barclay Center. The food was excellent, and staff was helpful and pleasant. I would definitely come again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$198
February	$198
March	$257
April	$328
May	$410
June	$419
July	$384
August	$307
September	$481
October	$460
November	$369
December	$415

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $605	15 $451	16 $442	17 $451	18 $444	19 $443
20 $367	21 $574	22 $666	23 $956	24 $936	25 $812	26 $755
27 $369	28 $389	29 $451	30 $369

Su	Mo	Tu	We	Th	Fr	Sa
				1 $438	2 $635	3 $452
4 $317	5 $421	6 $605	7 $452	8 $438	9 $696	10
11 $369	12 $403	13 $438	14 $449	15 $429	16 $723	17 $738
18 $291	19 $369	20 $451	21 $473	22 $436	23 $678	24 $427
25 $324	26 $369	27 $374	28 $382	29 $369	30 $633	31 $692

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room (Small)

Room, 1 Queen Bed

Room (Medium Skyline)

Suite, 1 King Bed

Double Room

Room (Medium)

Room, Accessible (Medium)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Ace Hotel Brooklyn

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