Hotel City Garden Amsterdam

So convenient for the trams down to canal zone and only 10mins away from the Museumplein - desk always manned and good secure store for suitcase when arriving early or leaving later in the day.

Localização perfeita, quarto limpo e confortável, cafe da manhã excelente com boas opções, maquina com variedade de café disponível o dia todo, atendimento na recepção razoável.

Good bed, good free coffee in the lobby, coffee and te service at the rooms

Not as described! Paid extra as this room supposed to have fridge , it wasn’t there. Asked about it and they said that they are replacing the fridge and the new unit is not there yet. Then they should charge less. Bath area is 2x2 feet, if you are a big guy, can’t take shower here. Noisy doors at night , anyone shuts the door , it slams in itself and wakes you up. No ironing arrangement. And the room phone doesn’t work. Only good thing is 24/7 ice and free coffee . Far from city centre, but that’s why it’s a bit cheaper.

We had a triple room in the basement. It had a couple of decent windows which was handy as the room did get quite hot! We overlooked a courtyard/garden which was good as we felt safe opening a window overnight. The room was cleaned every day. Steep stairs (but it is Amsterdam) but there is a lift! Which was very nice and it came quickly when called. Bathroom could do with a little update as the shower leaked water over the floor outside the cubicle and space was tight between the toilet and shower. We were able to leave our bags when we checked out and collect later in the day.

Quarto para quatro pessoas com bastante espaço, parte do banho faltava uma parte da porta que molhava um pouco o banheiro, e tinha um vazamento na pia que deixava banheiro um pouco molhado. Mas no geral custo benefício muito bom, a localização é excelente. Tem café grátis 24h na recepção.

First off, to find this hotel you should note that the sign visible when you are walking up only says “Hotel”. This is common in Amsterdam. The location was great. It’s just a few minutes walk from the Metro and tram stops. It was very easy to get around from this point. The “lobby” is simple and small as well as crowded all times of days with other guests checking in and out. Service at the front desk is fast. There is a vending machine with water, sodas, chips, and beer as well as a free to use coffee machine. The room was decent. Stairs to the room are steep but there an elevator. The walls are thin (old building and all), so if you’re a light sleeper be sure to bring ear plugs. Guests were overall quiet but you can hear people walking up and down the creaky stairs. There is a weird tablet style clock that I couldn’t figure out how to turn off or dim the screen and ended up putting a towel over it at night. My advice to the hotel should just get rid of the device. It is antiquated at this point. It’s a small thing. Bathroom had a very small corner shower that has a small step to get over to get in. Was fine for us but if you are plus size or have limited mobility, this shower might be challenging. The towel was wedged between the shower and the wall as had limited space around it as well. Other than the size, the bathroom was great. No conditioner was provided, only 3-1 hair/body soap. Good stay overall!

위치는 좋지만 낡았고 청결하지는 않습니다. 에어컨 및 냉장고 없고 선풍기 있습니다. 물 끓이는 전기포트 있습니다. 무료 커피머신과 제빙기가 로비에 있습니다.

Nettes Personal, nur ist es nicht so toll wenn man seinen Gepäck im 4. stock nach einem Aufzugfahrt noch zusätzlich eine sehr steile Holztreppe hinauf tragen muss. Allein aus diesem Grund würde ich dieses Hotel nicht mehr nehmen. Sonnst war es ok.

Hotel was everything it stated when booking the room. We booked a basement triple bed room. Room was very clean on arrival. Every day we received new towels and rooms were regularly cleaned. Only downside was the fridge didn't work in our room. However the reception did have an ice machine which did help. Suffered from mosquito bites, made reception aware of this and thankfully he went and sprayed the room and made it a better nights sleep for us for the rest of the stay. Would have preferred to have air conditioning in the room but there was a fan which did help. Overall was really satisfied with the hotel and room we stayed in. I would happily stay there again.

I stayed in room 369 and got bitten by bedbugs.

Floor seroously stained and dated room co trivuted to an unclean feeling.

There were bedbugs in both rooms I stayed in. Looking back at the reviews, it looks like they don't do anything to fix the issue. Location though is very convenient.

Struttura poco pulita la posizione è comoda

Quarto limpo, ótimo chuveiro, um pouco barulhento. Equipe de limpeza eficiente.

Yes the room was clean and the layout of the room was good that four beds fit well and there was a great shower that you can walk into. There was a kettle and mugs. The reception gave us a hair dryer as the one in the bathroom was dangerous and gave off a smell of burning so we were grateful to be given a spare. This is the hotel we would choose again.

Do not stay here. The room’s carpet had dried out vomit and the bed sheets had hair from previous guests. Dirtiest room ive ever seen we didnt even want to use the beds and showers and left the next morning. This should a 1 star hotel.

the hotel is infested with Bed Bugs we have not received refund for the cancelled nights as the hotel refused a refund 5 out the 6 guys staying were covered in bites the hotel is still trading there has been no acknowledgement from the hotel

Room was very dusty, carpets round the edges, headboards etc. We all had itchy etes and were sneezong.Mattress topping slides about easily at night. Street facing ground floor room was very noisy, especially early in the mornings. Fantastic position in thr Museum District, near trams and right next to the park. But we will stay somewhere else next time

This property has bed bugs. STAY AWAY! I was only in Amsterdam for three days and I had to spend one of those days washing all my clothes at a laundry (at my own expense) and buying new unaffected clothes to wear while I did the washing. This also cost me. I lost a lot of money and holiday time because of this filthy establishment and its blatant disregard for the well-being of its patrons. Other reviews verify the presence of bed bugs. I do not understand why this hotel is still running, let alone why it is advertised on a site like Expedia. Simply awful.

Floor heating keeps the room around 30 degrees Celsius, while the outside temperature is half that. This means you have to turn on the air conditioning if you want to sleep.

Room was very small and cramped. We couldn’t both stand up at the same time. The narrow beds were comfortable but elbows could easily touch between them. A luggage rack was provided but there was nowhere to put it except in front of the main door, so we didn’t use it. Bag placed on only available surface, the desk. The desk had a chair but there was no way anyone could have sat in it. Too tightly jammed in. A freestanding storage unit with kettle on top was occupied by a safe and a locked fridge! That was space we might have used for rucksacks and shoes. Access to a very narrow hanging space was blocked by the unusable chair. There were also two fans and possibly two heaters. Too uncomfortable to explore. The room probably could get very hot or cold depending on the season. Bathroom with small basin (no plug) , toilet and shower was adequate. Staff were helpful and polite and breakfasts were good but we won’t be rushing back

The property is in the heart of Amsterdam. It is easy to get anywhere from the hotel. We stayed in a room in the third floor with windows that open at the top only three inches. It was 95 degrees outside with no air conditioning and no way to cool down our room temperature which made sleeping extremely difficult.

Basement room smelt like a sewer the entire time we were there. Fridge in the room didn’t work, reported smell and fridge to front desk to be told ‘none of the fridges in the hotel work!’. I was given a can of lynx body spray for the smell - unacceptable. Carpet torn and walls dirty, would not recommend and certainly would never stay there again.

Very small room per 2 No a/c

Dieses Hotel hat seine Pros und Cons: Cons: * Die Zimmer sind schon sehr abgewohnt und alt. Unsere Duschtüre war teilweise kaputt. * Die Böden sind nicht wirklich sauber. Hausschuhe sind zu empfehlen. * Das Bad ist WINZIG. Pros: * In einer SEHR ruhigen und sicheren Gegend. Scheint ein Reichenviertel zu sein. Kameraüberwacht. * Nettes Personal. * Frühstück war sehr gut, man hatte alles was man braucht. * Fußreichweite in die Stadt, zum Rijksmuseum und anderen Museen. Wir haben uns kein Öffi-Ticket gekauft, da wir überall zu Fuß hin kamen. * Direkt neben dem Park, der sehr schön ist. Zusammenfassung: Wenn man nicht viel Zeit im Zimmer verbringt sondern lieber die Stadt erkundet, dann ist das Hotel ideal. Alleine die Fußreichweite zu allem ist ein sehr großer Pluspunkt!

Prime location!!! The only upgrade I suggest them to do is finding a better way to cool the room. Fans are not acceptable at this age!!

Ótima localização! Poderiam remover a porta de acesso aos quartos, pois faz muito barulho e nosso quarto ficava próximo a essa porta e nos incomodava.

Good position, it is very close to Amsterdam museums. Unfortunately the room are not so big, so could be difficult if you travel like a family

Great staff. Unfortunately, we got the room next to the reception (i.e. a lot of noice of people walking by or talking when checking in or out).

Our room was very hot and there is poor ventilation. It was also very dusty. The staff is impolity, only one gave us a smile.

God central location, 10 min walk from Van Gogh museum. Pleasant and helpful staff.

The location of this hotel is amazing and so easy to get around! My only complaint is there were multiple times we had to wait for an extended period of time at the front desk for a staff member to come and help us. There was no way to reach them so if they weren't at the desk we just had to wait until they returned!

I’d read some mixed reviews and was pleasantly surprised. I found the property to be good value and the staff to be helpful. Location was good for the museum district. I had the wrong adaptor and the reception staff happily loaned me one for the duration of the stay.

I have a bad experience because the first night I found bedbugs and next day changed my room and this was better.

Staff were very kind and friendly. Rooms clean warm and a good size. Lovely neighbourhood

Svært at se at hotellet har 3 stjerner. 2 ville nok være mere korrekt. Det positive: Beliggenhed perfekt. Madrasserne gode at ligge på. Det negative: Ekstrem småt. Mindre end de billige hoteller i danske storbyer som slår sig op på at være små og billige. Den ene skulle sætte sig op i sengen for at den anden skulle kunne gå forbi. Ingen plads til tøjet. Skulle blive i kufferten. Personalet høfligt nok, men den service hotellet selv reklamerede med, skulle man kræve i receptionen. Værste: Begge morgener kl. 09.00 åbnede personalet døren til værelset for at gøre rent. Dette uden at banke på. Ikke i orden.

Het personeel is niet gastvrij heel onpersoonlijk.

Uitstekende ligging en vriendelijk personeel. Een aanrader!

Wonderful staff. Clean property. Very good location for public transportation and walking.

The location the hotel is superb, good connections, walking distance to many places of interest.

The room was clean and it was great walking distance to museum and tram

The nearby park and museums were lovely. The tram into the city was around the corner. The room had an excellent view over the city

Very conveniently located. Easy walking distance to the museum quarter and good access to Amsterdam central and canal cruises.

O quarto é exatamente como na foto, fazem limpeza todos os dias, so achei o banheiro um pouco apertado. O hotel esta em um regiao muito boa, ao lado do parque vondel. No entanto quem procura ficar mais proximoo caminho é de 20 minutos de tram. Adorei a estadia e com certeza voltaria

Only stayed in Amsterdam for 1 night and this was perfect for us. Clean, friendly staff, and a 5 minute walk to the main museums and galleries. Also a stones throw away from Vondelpark

I thought this hotel was in a great location! It's in "Museum Quarter" so you're really close to the museums, which are must-do here. Also, it's directly next to an entrance to Vondel Park which is great for cycling, running, and/or just hanging out. Loved the park! Also only a short walk to the nearest tram station, which was a great way to get around. I would stay here again!

A nice little hotel in the Museum Quarter that was obviously recently updated. Clean and comfortable, located in a quiet area, and near many shops, bars and restaurants. Wouldn't hesitate to stay here again.

Nice and easy… good location in a very good area. Rest well. Close to the rail stop. Nice restaurants at 5 min walk. Good to go out and run on the city garden park

Great stay. Excellent location steps from city park and close to transit. Breakfast was excellent. Beds were very comfortable for weary travellers

Localização perfeita, quarto limpo e confortável, cafe da manhã excelente com boas opções, maquina com variedade de café disponível o dia todo, atendimento na recepção razoável.

Quiet neighborhood, staff very helpful. Room very clean, but small, and bathroom very tiny but that is expected. Overall, great stay. Breakfast was OK.

Nettes Hotel, abgewohnt aber sauber, Frühstück mit viel Auswahl.

Fint hotel, 3 enkelt senge var lige hvad vi bestilte. Personalet var venlige. Morgenmaden var fin med et nogenlunde udvalg. Hotellet ligger ikke langt fra diverse sporvogne så husk at købe turist billetter- det kan godt betale sig

Lovely room with everything we needed. Very clean and good facilities. The breakfast was good with a varied choice and the location was fantastic for seeing the sights of Amsterdam, especially close for transport links using the tram.

This hotel has a great location near many good restaurants, a huge market, museums, and a very large and beautiful park. But now comes the hard truth: the beds and pillows are so hard they are not fit for those who prefer a soft mattress (line me); they only for much younger guests (in their 20s or 30s). The room is small and hot; the one window only opens a few inches so the nice fan provided does little but move around hot air. There is a foul odor coming from the bathroom that overwhelmed our spray air freshener. The meager breakfast buffet is held in a window-less room with no discernible air movement thus rending it very stuffy and a perfect breeding ground for virus transmission; we therefore ate in our room. The whole experience was certainly not worth the price.

El desayuno era bastante escaso pero bueno. La limpieza bastante correcta. El personal bastante cordial. La localización es correcta, el centro de la ciudad es muy extenso y según donde quieres ir, está algo lejos, pero correcto.

Hotel is in a good location in the museum district, only a short walk from Rijksmuseum and Van Gogh. Tram and bus stops are also around the corner. Would stay here again. Breakfast was basic but filled us up. We had a twin room (2x twins) room was very small but we were out all day so it wasn't an issue. No AC so keep this in mind!

Was great location, nice staff. Carpet needs repaced with solid florring. Need screens on windows to enjoy beautiful flowers outside. Breakfast was so good. Will stay again.

Great stay. Excellent location steps from city park and close to transit. Breakfast was excellent. Beds were very comfortable for weary travellers