Does the hotel allow pets?

The hotel does not allow pets, and children 5 years old and younger are not permitted at this property.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Where is the hotel located in relation to key landmarks?

The hotel is located in Amsterdam South, within a 15-minute walk of Heineken Experience and Rembrandt Square. It is 0.7 mi (1.1 km) from Rijksmuseum and 1.4 mi (2.3 km) from Van Gogh Museum.

What are the hotel's policies for guests staying with children?

Children 5 years old and younger are not permitted at this property, making it an adults-only hotel.

MAX Hotel Amsterdam - Comfortable Stay in the Heart of the City

Average nightly price at MAX Hotel Amsterdam by month, last 12 months (USD)
Month	Average price
January	$53
February	$66
March	$66
April	$124
May	$99
June	$93
July	$85
August	$66
September	$96
October	$88
November	$69
December	$67

What guests think

MAX Hotel Amsterdam suits budget-minded travelers in a convenient neighborhood near trams, markets, and a grocery store, offering straightforward rooms at comparatively low prices, but with trade-offs that matter depending on your expectations and mobility needs.

Rooms are very small and basic, with compact bathrooms; several note the toilet inside the shower, and some mention heat or poor ventilation, steep stairs, and no elevator. Cleanliness is mixed, with repeated complaints of mold, grime, hair, and occasional pests, though a few guests found their rooms tidy. Service receives praise for friendly, helpful staff and easy self check-in, yet others report limited reception hours, communication issues, and confusion or delays returning the required deposit. Expect a no-frills, small-room stay where location is the main draw.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note no elevator and steep, narrow stairs. Some rooms include a kettle and mini-fridge, and there is a lobby coffee machine; several guests found rooms hot with limited ventilation or no air conditioning.

Related guest reviews

4

Ellie

Jul 21, 2024

·

Stayed 5 nights

Smallest room with no air conditioning unlike advertised. Gave €150 deposit on check in and told would get €100 back, when checking out the staff were not going to give us this back until I asked. Can shower and poop at same time though so that’s fun

8

Ruben

Aug 6, 2024

·

Stayed 1 night

Es un buena opción, lo único malo es que no cuenta con elevador, y no hay maletero!! Pero en general es bueno!!

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2

John

Jun 11, 2024

·

Stayed 3 nights

What a horrible experience. The Hotel Max should be called the Hotel Bare Minimum. The clerk could barely speak English & had no interest in being helpful. Other than a poorly cleaned / maintained coffee machine there are no amenities whatsoever. There is no elevator & the stairs are small and steep. The double room literally barely fits the double bed & a tiny table with no chairs. There is zero storage for clothes or anything else. The lack of air conditioning would make it very uncomfortable above 27C. But the most bizarre & negative aspect to the room is the toilet being actually located in the shower. The shower head mount was old and hung the shower head uselessly. My request to have the shower head mount repaired was completely ignored. We terminated our stay after 1 night and absorbed the cost of the 2 additional nights to find another place to stay. We found the Catalonia and it was the best decision we have ever made.

10

Sarah

Oct 14, 2025

·

Stayed 4 nights

A great hotel yes rooms are small but come with a fridge and kettle Cant fault building .staff or location

2

Susan

Jul 23, 2024

·

Stayed 1 night

Terrible TV didn't work, Room was in the attic with no lift 5 flights of stairs to climb with luggage, window handle was broken couldn't open room was boiling hot air con machine was disgusting with dust/dirt couldn't use it 😞😞

10

Zoe

Oct 31, 2025

·

Stayed 2 nights

The two staff members on the day we arrived were very helpful and gave details about the neighbourhood. The room has a kettle and even a mini fridge. It'd be great if there were a shower curtain around the shower. The hotel is close to a large street market where you can find homemade cheese and have choices of a variety of foods and small goods.

10

Gustavo

Aug 1, 2025

·

Stayed 2 nights

La estadía fue excelente. Llegamos después del horario de recepción pero pudimos hacer self Check-in con la información que nos brindaron. La habitación es tal cual se describe. Hay pava eléctrica para prepararse café o té y una máquina de café en la recepción que también se podía utilizar. Está muy bien ubicado sea en medio de transporte o caminando al centro.

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2

Susan

Jul 22, 2024

·

Stayed 1 night

Room was top floor No lift TV didn't work, handle on Window was broken, very basic.

10

Anita

Apr 8, 2024

·

Stayed 4 nights

Property abot away from centre but easily reached by tram, Muhammed on the reception very helpful with information about how to get places and recommendations where to eat. Stairs are steep room small but was clean ,quiet and warm. Would i stay again yes i would

6

Dennis

Apr 25, 2025

·

Stayed 2 nights

We stayed 2 nights, very small room/bath room. No elevator. Steep stairs, reception counter close at 8pm and open at 10am only.

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Cleanliness

Cleanliness feedback is mixed. Several reviews cite mold, grime, hair, and stained items, with one mentioning bedbugs, while others say their rooms were clean or cleaned during their stay.

Related guest reviews

8

Richard A

Nov 15, 2024

·

Stayed 2 nights

Really friendly staff and mega comfortable bed. Very clean and functional. Be aware of the €100 euro room deposit you have to pay on card at the property (it is promptly returned on check out)

8

Matthew

May 7, 2024

·

Stayed 3 nights

The hotel was fine. Easy to find and check in staff were there when we arrived. Room was clean and had a fridge and check out was simple

2

Ciaran

Sep 19, 2025

·

Stayed 2 nights

AVOID, nothing was right with this hotel. It’s dirty and unsafe. The bathrooms floods and is mouldy. the fridge does not work. The wall and floors are filthy, the mattress is disgusting. The towel was stained. Are electric in the bathroom was not working and we then told them. They only fixed it the next night so was unable to use the shower till then.(which was the night before we left). The hall was ceiling was flooring down and there was wires hanging out of light fittings. It was awful. On return. I have asked for a refund which I am told no. I don’t no why I use Expedia when they take no responsibility for advertising hotel not safe nor fit for purpose.

2

sohail

Mar 23, 2025

·

Stayed 2 nights

4 different peoples hair on pillow and in bed, had to line the bed and pillow with towels, couldn't use toilet as theres no room too sit or stoop, water in shower hardly came out, terrible experience, poo on wall next to bed topped it off

6

Robert Reuel Grandison Finney

Apr 4, 2025

·

Stayed 3 nights

Washroom was very dirty with visible dark grimes all over the place Bed area was dusty

2

Paulina

Oct 5, 2024

·

Stayed 3 nights

Tenían chinches

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6

Kelsie

Oct 2, 2025

·

Stayed 8 nights

The grocery store was across the road and transit was fantastic in the area. But the room itself had mold.

8

Carlos

Oct 11, 2024

·

Stayed 6 nights

Habitación con lo justo para descansar después de un largo día de paseo. Limpieza diaeia, buena atención. No hacía falta mucho más.

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2

Sid

Oct 21, 2024

·

Stayed 4 nights

Camera sporca piena di capelli e peli, servizio molto scarso e prezzo troppo alto per il contesto della struttura

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10

Anita

Apr 8, 2024

·

Stayed 4 nights

Property abot away from centre but easily reached by tram, Muhammed on the reception very helpful with information about how to get places and recommendations where to eat. Stairs are steep room small but was clean ,quiet and warm. Would i stay again yes i would

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very small and basic, with compact bathrooms; several note the toilet integrated into the shower and minimal space around the bed. Some report noise or temperature issues, while a few mention comfortable beds.

Related guest reviews

4

Ellie

Jul 21, 2024

·

Stayed 5 nights

Smallest room with no air conditioning unlike advertised. Gave €150 deposit on check in and told would get €100 back, when checking out the staff were not going to give us this back until I asked. Can shower and poop at same time though so that’s fun

2

tarun

Feb 16, 2026

·

Stayed 3 nights

Light went out. Noise from road and room is cold as some air coming in

8

Richard A

Nov 15, 2024

·

Stayed 2 nights

Really friendly staff and mega comfortable bed. Very clean and functional. Be aware of the €100 euro room deposit you have to pay on card at the property (it is promptly returned on check out)

4

MARIE THERESSE

Jun 4, 2025

·

Stayed 1 night

Chambre très petite (WCet douche endroit de 1m2. Hall peu accueillant. Petit lavabo dans chambre.Literie propre et confortable. Hotel bon juste pour 1 ou 2 nuits.

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2

John

Jun 11, 2024

·

Stayed 3 nights

What a horrible experience. The Hotel Max should be called the Hotel Bare Minimum. The clerk could barely speak English & had no interest in being helpful. Other than a poorly cleaned / maintained coffee machine there are no amenities whatsoever. There is no elevator & the stairs are small and steep. The double room literally barely fits the double bed & a tiny table with no chairs. There is zero storage for clothes or anything else. The lack of air conditioning would make it very uncomfortable above 27C. But the most bizarre & negative aspect to the room is the toilet being actually located in the shower. The shower head mount was old and hung the shower head uselessly. My request to have the shower head mount repaired was completely ignored. We terminated our stay after 1 night and absorbed the cost of the 2 additional nights to find another place to stay. We found the Catalonia and it was the best decision we have ever made.

4

Joseph

Aug 9, 2024

·

Stayed 2 nights

Area is very good and easy to get about via tram. If you need water or food there is a Lidl across the road which is handy. Check in was easy as we landed late and on the day they give you a code to some key safes by the door. Major downside for me was they charge you €150 deposit before you arrive which is very cheeky! I've never had this at any hotel I've ever stayed in and as we were on a budget as it was this cut into our spending money and I wish it was clearer before at the time of booking because I would have looked elsewhere. I will say I did get it refunded back to my card that evening I checked out so didn't have to wait long to get it back but even still that's taking the Mick. The room.was very small but that was fine for us and the toilet was inside the shower but again that was fine. It was very very hot in the room and you can barely open the window and no fan was provided which would have made our nights sleep more comfortable. Overall I wouldn't stay again but the area is good and safe and the check in and out process was easy at least.

2

Andrea

Sep 20, 2024

·

Stayed 3 nights

Very poor room inside, 15 cm between bed and wall (only by one side), no place to leave your properties in the night (mobile, bottle of water, book, etc.), room made up only after the first night. Staff mostly absent, even at 9:00pm for check out. Shower mixer not working, (from frozen to boiling, never right temperature)

6

Neil

Sep 7, 2024

·

Stayed 4 nights

Rooms are small but comfortable. Read some bad reviews before travelling but was not as other guests made out.

6

Tomoko

Jul 26, 2024

·

Stayed 4 nights

隣の部屋の声が筒抜けで夜中に目が覚めてしまいました。

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6

Dennis

Apr 25, 2025

·

Stayed 2 nights

We stayed 2 nights, very small room/bath room. No elevator. Steep stairs, reception counter close at 8pm and open at 10am only.

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Service

Many guests praise friendly, helpful staff and straightforward check-in, including late self check-in. Others report limited reception hours, unavailability or poor communication, and issues or delays with the required deposit refund.

Related guest reviews

4

Ellie

Jul 21, 2024

·

Stayed 5 nights

Smallest room with no air conditioning unlike advertised. Gave €150 deposit on check in and told would get €100 back, when checking out the staff were not going to give us this back until I asked. Can shower and poop at same time though so that’s fun

2

Mircea

Sep 30, 2024

·

Stayed 1 night

Horrible experience there was no one at the hotel when we arrived to give us a key for us to check in. The staff treat customers poorly especialy Mada. Will never stay again!!! Would not recommend to anyone.

4

Joseph

Aug 9, 2024

·

Stayed 2 nights

Area is very good and easy to get about via tram. If you need water or food there is a Lidl across the road which is handy. Check in was easy as we landed late and on the day they give you a code to some key safes by the door. Major downside for me was they charge you €150 deposit before you arrive which is very cheeky! I've never had this at any hotel I've ever stayed in and as we were on a budget as it was this cut into our spending money and I wish it was clearer before at the time of booking because I would have looked elsewhere. I will say I did get it refunded back to my card that evening I checked out so didn't have to wait long to get it back but even still that's taking the Mick. The room.was very small but that was fine for us and the toilet was inside the shower but again that was fine. It was very very hot in the room and you can barely open the window and no fan was provided which would have made our nights sleep more comfortable. Overall I wouldn't stay again but the area is good and safe and the check in and out process was easy at least.

2

Diego Alberto

Sep 20, 2024

·

Stayed 2 nights

NO TE DEVUELVEN EL DEPÓSITO DE 100 EUR QUE TE PIDEN AL ENTRAR APARTE DEL COBRO DE LA HABITAIGOB, PJO

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10

JOSE MIGUEL

Nov 19, 2025

·

Stayed 4 nights

The guy n the counter Billiel super helpful. Easy and quick check in , check out , nice area n general .

10

Gustavo

Aug 1, 2025

·

Stayed 2 nights

La estadía fue excelente. Llegamos después del horario de recepción pero pudimos hacer self Check-in con la información que nos brindaron. La habitación es tal cual se describe. Hay pava eléctrica para prepararse café o té y una máquina de café en la recepción que también se podía utilizar. Está muy bien ubicado sea en medio de transporte o caminando al centro.

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10

Django

Jul 21, 2024

·

Stayed 3 nights

The staff was INCREDIBLE! They did a wonderful job at anticipating needs & answering questions.

10

Anita

Apr 8, 2024

·

Stayed 4 nights

Property abot away from centre but easily reached by tram, Muhammed on the reception very helpful with information about how to get places and recommendations where to eat. Stairs are steep room small but was clean ,quiet and warm. Would i stay again yes i would

2

Kenji

Jun 30, 2024

·

Stayed 3 nights

I never received my $150 deposit back after my stay. I was in contact with a hotel rep who assured me it would be returned but it’s been over a month and still no deposit.

6

Dennis

Apr 25, 2025

·

Stayed 2 nights

We stayed 2 nights, very small room/bath room. No elevator. Steep stairs, reception counter close at 8pm and open at 10am only.

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Location

Location is widely praised as convenient and reasonably quiet, with easy tram access and a Lidl and street market nearby. A few note it is not right in the center but still accessible.

Related guest reviews

6

Ronald

May 6, 2025

·

Stayed 3 nights

Convenient location especially for public transport system. Nice neighborhood with convenient grocery store across the street.

10

Hein

Sep 10, 2024

·

Stayed 1 night

De ligging: zo centraal, én rustig.

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6

Kelsie

Oct 2, 2025

·

Stayed 8 nights

The grocery store was across the road and transit was fantastic in the area. But the room itself had mold.

8

Liselotte

Jul 10, 2024

·

Stayed 1 night

God service, hjælpsom personale. Hyggeligt værelset. Dog var vinduet i stykker og kunne ikke lukkes. Det er den eneste mangle. Perfekt placering, i rolig kvarter. Med gå afstand til centrum. Vil helt sikkert kunne bookes igen

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10

Cameron

Jun 1, 2024

·

Stayed 2 nights

Great hotel for a weekend trip great location close to town

10

Zoe

Oct 31, 2025

·

Stayed 2 nights

The two staff members on the day we arrived were very helpful and gave details about the neighbourhood. The room has a kettle and even a mini fridge. It'd be great if there were a shower curtain around the shower. The hotel is close to a large street market where you can find homemade cheese and have choices of a variety of foods and small goods.

10

Gustavo

Aug 1, 2025

·

Stayed 2 nights

La estadía fue excelente. Llegamos después del horario de recepción pero pudimos hacer self Check-in con la información que nos brindaron. La habitación es tal cual se describe. Hay pava eléctrica para prepararse café o té y una máquina de café en la recepción que también se podía utilizar. Está muy bien ubicado sea en medio de transporte o caminando al centro.

Translate

10

Anita

Apr 8, 2024

·

Stayed 4 nights

Property abot away from centre but easily reached by tram, Muhammed on the reception very helpful with information about how to get places and recommendations where to eat. Stairs are steep room small but was clean ,quiet and warm. Would i stay again yes i would

10

Benedito Antonio

Jul 6, 2024

·

Stayed 4 nights

The hotel is well located and very cheap compared to other ones in the neighborhood. I totally recommend it!

10

Zoe

Oct 18, 2025

·

Stayed 2 nights

Lidl right across the road from the hotel, staff very friendly and helpful will definitely stay again

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Dining

Not enough information in reviews.

Related guest reviews

10

Gustavo

Aug 1, 2025

·

Stayed 2 nights

La estadía fue excelente. Llegamos después del horario de recepción pero pudimos hacer self Check-in con la información que nos brindaron. La habitación es tal cual se describe. Hay pava eléctrica para prepararse café o té y una máquina de café en la recepción que también se podía utilizar. Está muy bien ubicado sea en medio de transporte o caminando al centro.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15 $71	16 $79	17	18 $86	19 $140	20 $129	21 $140
22 $71	23 $60	24 $60	25 $60	26 $60	27	28 $143
29 $71	30 $60

Su	Mo	Tu	We	Th	Fr	Sa
		1 $60	2 $60	3 $71	4 $131	5
6 $78	7 $71	8 $60	9 $60	10 $60	11 $97	12
13 $60	14 $60	15 $60	16 $60	17 $60	18 $86	19 $97
20 $60	21 $60	22 $71	23 $71	24 $60	25 $86	26 $154
27 $154	28 $292	29 $131	30 $155	31

MAX Hotel Amsterdam

Prices for MAX Hotel Amsterdam

Monthly average prices

About this property

Location

Room options

Basic Double Room, 1 Double Bed

Basic Twin Room, 2 Twin Beds

Guest reviews of MAX Hotel Amsterdam

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about MAX Hotel Amsterdam

Prices for upcoming dates