Holiday Inn Basingstoke by IHG
US$91
/ night
Avg. for October
Prices for Holiday Inn Basingstoke by IHG
Select dates to see prices and availability
US$91
/ night
Avg. for October
Monthly average prices
Nightly prices at Holiday Inn Basingstoke by IHG average US$75 in the cheapest month (January) and US$111 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$75 |
| February | US$79 |
| March | US$85 |
| April | US$82 |
| May | US$82 |
| June | US$96 |
| July | US$111 |
| August | US$78 |
| September | US$108 |
| October | US$91 |
| November | US$90 |
| December | US$76 |
J
F
M
A
M
J
J
A
S
Oct · US$91
O
N
D
Most expensive: July (~US$111)
Cheapest: January (~US$75)
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. This hotel also features a television in a common area, tour/ticket assistance, and complimentary use of a nearb...
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. This hotel also features a television in a common area, tour/ticket assistance, and complimentary use of a nearby fitness facility.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Basingstoke? This hotel has 807 square feet (75 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at Open Lobby, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 86 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
Located in Basingstoke, Holiday Inn Basingstoke by IHG is in the business district, within a 5-minute drive of The Anvil and Basingstoke Leisure Park. This hotel is 1.7 mi (2.8 km) from Festival Place and 3 mi (4.9 km) from Milestones Museum.
What's nearby
Willis Museum(0.9 Miles)
Wote Street Willy(1 Miles)
Viables Crafts Centre(1 Miles)
Basingstoke Sports Centre(1.1 Miles)
Eastrop Park(1.1 Miles)
Festival Place(1.2 Miles)
The Anvil(1.4 Miles)
Basing View(1.4 Miles)
Basing House(2 Miles)
Mill Field Nature Reserves(2.3 Miles)
Basingstoke Leisure Park(2.4 Miles)
Milestones Museum(2.4 Miles)
Chineham Business Park(3.7 Miles)
North Wessex Downs(4.4 Miles)
The Vyne(6.1 Miles)
Farnborough (FAB)(18.8 Miles)
Southampton (SOU)(30.8 Miles)
Parking
Restaurant
Non-smoking rooms
Business centre
Room service
Dry cleaning
Location
Grove Road, Basingstoke, England, United Kingdom
Willis Museum (0.9 Miles)
Wote Street Willy (1 Miles)
Viables Crafts Centre (1 Miles)
Basingstoke Sports Centre (1.1 Miles)
Eastrop Park (1.1 Miles)
Festival Place (1.2 Miles)
Room options
8
Standard Room, Multiple Beds
1 Large Double Bed
and 2 Sofa Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
10
Standard Room, 1 Queen Bed
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
10
Standard Room, 2 Twin Beds
2 Single Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
7
Standard Room, 1 Queen Bed, Accessible
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
6
Standard Room
1 Single Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Holiday Inn Basingstoke by IHG
7.7
Good
Based on 791 verified reviews
Who stays here?
Business
57%
Couple
21%
Family
11%
Group
5%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Holiday Inn Basingstoke by IHG is praised for welcoming, helpful staff and convenient location, but feedback frequently notes dated interiors and inconsistent room maintenance, especially heating or air conditioning problems that affected comfort and sleep.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
What guests think
Across recent reviews, Holiday Inn Basingstoke by IHG is praised for welcoming, helpful staff and convenient location, but feedback frequently notes dated interiors and inconsistent room maintenance, especially heating or air conditioning problems that affected comfort and sleep.
Cleanliness is mixed, with many clean rooms but recurring reports of stained carpets, dust, leftover items, damp smells, and bathrooms needing better attention. Facilities are basic, with free on-site parking and a bar/lounge, and there is no lift in the two storey building. Breakfast and on-site meals are generally good value, though a few guests experienced slow service, uncleared tables, or poorly replenished items. Expect a simple, functional stay best suited to short visits.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities are basic, with free on-site parking and a bar/lounge, plus no lift in this two storey hotel. Some guests also found parking spaces limited or tight.
Related guest reviews
8
Gillian
30 Jan 2025
·
Stayed 4 nights
This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.
This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.
10
Heather
9 Aug 2023
·
Stayed 1 night
This was the final stay for our trip and it was a nice closure. The staff was friendly and the room was quite comfortable and spacious. The shower was an improvement over some of the other places we stayed as well. There was plenty of free onsite parking and it didn't feel overcrowded. Not the fanciest place, but it was everything we expected from a budget hotel chain and we'd stay again if we were in the area.
This was the final stay for our trip and it was a nice closure. The staff was friendly and the room was quite comfortable and spacious. The shower was an improvement over some of the other places we stayed as well. There was plenty of free onsite parking and it didn't feel overcrowded. Not the fanciest place, but it was everything we expected from a budget hotel chain and we'd stay again if we were in the area.
10
Simon
9 Sept 2024
·
Stayed 4 nights
Clean rooms. Nice staff. Good location with Parking facilities.
Clean rooms. Nice staff. Good location with Parking facilities.
10
Priscilla
14 May 2024
·
Stayed 1 night
We chose this area as it’s close to Heathrow and the perfect launching place for our touring holiday in England. This Holiday Inn is clean and comfortable and the staff are very friendly. On arrival we grabbed a snack in the bar before retiring for the night. Breakfast in the morning was a full English breakfast to help us start the day. Car park is included and there were plenty of spots. Ask for a ground floor room if you don’t want to lug suitcases up the stairs! Good linen in the room with everything you need at hand. No USB charging in the room but plenty in the common area.
We chose this area as it’s close to Heathrow and the perfect launching place for our touring holiday in England. This Holiday Inn is clean and comfortable and the staff are very friendly. On arrival we grabbed a snack in the bar before retiring for the night. Breakfast in the morning was a full English breakfast to help us start the day. Car park is included and there were plenty of spots. Ask for a ground floor room if you don’t want to lug suitcases up the stairs! Good linen in the room with everything you need at hand. No USB charging in the room but plenty in the common area.
8
Danielle
24 Aug 2025
·
Stayed 2 nights
Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!
Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!
10
David
15 Jun 2023
·
Stayed 1 night
A warm welcome when we arrived late after delays on the road. The parking was tight as like a lot of car parks the spaces are not wide enough for a lot of today’s larger vehicles (ours is only average).
A warm welcome when we arrived late after delays on the road. The parking was tight as like a lot of car parks the spaces are not wide enough for a lot of today’s larger vehicles (ours is only average).
10
Joan
28 Apr 2025
·
Stayed 1 night
Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.
Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.
10
Kathryn
26 Jan 2025
·
Stayed 1 night
Although the exterior was a bit dated, the interior was clean and well maintained. Easy parking.Staff were welcoming. Room fresh and pleasant. Breakfast enjoyable. Only downside- noisy neighbours at 6am Saturday.
Although the exterior was a bit dated, the interior was clean and well maintained. Easy parking.Staff were welcoming. Room fresh and pleasant. Breakfast enjoyable. Only downside- noisy neighbours at 6am Saturday.
4
MARK
12 Apr 2025
·
Stayed 2 nights
The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.
The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.
10
Chris
21 Jul 2024
·
Stayed 1 night
Having a Lounge area where you can relax and have a drink,,very good,
Having a Lounge area where you can relax and have a drink,,very good,
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many guests found rooms clean, but recurring reports cite stained or worn carpets, dust, leftover debris, damp smells, and bathrooms needing better attention.
Related guest reviews
8
Catherine
10 Nov 2023
·
Stayed 1 night
The bathroom door was not clean,
The bathroom door was not clean,
4
Andy
30 Apr 2025
·
Stayed 1 night
Dated hotel no money spent on it. Several big spiders in my room.
Dated hotel no money spent on it. Several big spiders in my room.
6
Kery
17 Nov 2024
·
Stayed 1 night
Good location. Free parking. Very friendly staff. Lack of heating in the room. Radiators wouldnt turn on and air system was useless. The room was cold. Room a little tired Bed was uncomfortable. Mattress needs changing as the edges were lumpy and you rolled back into the middle of the bed. Duvet & sheets were soft and warm. Room was dusty in parts. Room not hoovered properly & i found several maltesers around the bed. Obviously from previous occupier. Tv was a good size. I've stayed in this hotel a few times and its always been fine. This was a disappointing stay this time. Glad only 1 nightas not sure i could have stayed a 2nd night.
Good location. Free parking. Very friendly staff. Lack of heating in the room. Radiators wouldnt turn on and air system was useless. The room was cold. Room a little tired Bed was uncomfortable. Mattress needs changing as the edges were lumpy and you rolled back into the middle of the bed. Duvet & sheets were soft and warm. Room was dusty in parts. Room not hoovered properly & i found several maltesers around the bed. Obviously from previous occupier. Tv was a good size. I've stayed in this hotel a few times and its always been fine. This was a disappointing stay this time. Glad only 1 nightas not sure i could have stayed a 2nd night.
8
Darren
10 Oct 2025
·
Stayed 1 night
Last minute stay but clean, comfortable and a pleasant member of staff on reception !
Last minute stay but clean, comfortable and a pleasant member of staff on reception !
8
Lesley
15 May 2025
·
Stayed 2 nights
Comfortable and lovely staff. Ground floor room which suited my mobility. The room was clean and airy, but sadly the bathroom could have used a bit more cleaning! (The lower toilet bowl was stained, and I don't think anyone had cleaned the bathroom door in some time! It was splashed and grubby.)
Comfortable and lovely staff. Ground floor room which suited my mobility. The room was clean and airy, but sadly the bathroom could have used a bit more cleaning! (The lower toilet bowl was stained, and I don't think anyone had cleaned the bathroom door in some time! It was splashed and grubby.)
8
John
26 Feb 2023
·
Stayed 1 night
Excellent room for the money, with every need thoughtfully provided for. The room was spotlessly clean, the staff friendly and welcoming, the room quiet and comfortable, thank you!
Excellent room for the money, with every need thoughtfully provided for. The room was spotlessly clean, the staff friendly and welcoming, the room quiet and comfortable, thank you!
4
Dean
7 Jul 2024
·
Stayed 2 nights
Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.
Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.
10
Kathryn
26 Jan 2025
·
Stayed 1 night
Although the exterior was a bit dated, the interior was clean and well maintained. Easy parking.Staff were welcoming. Room fresh and pleasant. Breakfast enjoyable. Only downside- noisy neighbours at 6am Saturday.
Although the exterior was a bit dated, the interior was clean and well maintained. Easy parking.Staff were welcoming. Room fresh and pleasant. Breakfast enjoyable. Only downside- noisy neighbours at 6am Saturday.
8
Nicholas
9 Aug 2025
·
Stayed 1 night
good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.
good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.
4
Eva
15 Nov 2024
·
Stayed 1 night
Our room smelled so much of dampandes it was not nice. We were only there to sleep a few hours so didnt bother to ask to swap rooms but we should have…
Our room smelled so much of dampandes it was not nice. We were only there to sleep a few hours so didnt bother to ask to swap rooms but we should have…
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable but many are dated, with recurring issues such as faulty or ineffective heating or air conditioning, lumpy pillows or mattresses, and noise from upstairs or slamming doors. Some rooms are spacious, while walk-in showers are uncommon.
Related guest reviews
8
Tracey
22 Dec 2024
·
Stayed 1 night
Nice hotel, friendly staff. Noise from room above and doors slamming. Will stay again, but bring my own pillow. Pillows are lumpy.
Nice hotel, friendly staff. Noise from room above and doors slamming. Will stay again, but bring my own pillow. Pillows are lumpy.
10
Christopher
4 Dec 2024
·
Stayed 2 nights
Great staff who are very friendly helpful and guest oriented. The rooms are clean, comfy bed, good food options but could do with some improvements to the structure.
Great staff who are very friendly helpful and guest oriented. The rooms are clean, comfy bed, good food options but could do with some improvements to the structure.
6
Kery
17 Nov 2024
·
Stayed 1 night
Good location. Free parking. Very friendly staff. Lack of heating in the room. Radiators wouldnt turn on and air system was useless. The room was cold. Room a little tired Bed was uncomfortable. Mattress needs changing as the edges were lumpy and you rolled back into the middle of the bed. Duvet & sheets were soft and warm. Room was dusty in parts. Room not hoovered properly & i found several maltesers around the bed. Obviously from previous occupier. Tv was a good size. I've stayed in this hotel a few times and its always been fine. This was a disappointing stay this time. Glad only 1 nightas not sure i could have stayed a 2nd night.
Good location. Free parking. Very friendly staff. Lack of heating in the room. Radiators wouldnt turn on and air system was useless. The room was cold. Room a little tired Bed was uncomfortable. Mattress needs changing as the edges were lumpy and you rolled back into the middle of the bed. Duvet & sheets were soft and warm. Room was dusty in parts. Room not hoovered properly & i found several maltesers around the bed. Obviously from previous occupier. Tv was a good size. I've stayed in this hotel a few times and its always been fine. This was a disappointing stay this time. Glad only 1 nightas not sure i could have stayed a 2nd night.
6
Andrew
26 Jul 2025
·
Stayed 1 night
Air conditioning unit leaking water in first room so was relocated. The only room they had left had an air conditioning fault so room only had a fan. The room temperature was in excess of 30 degrees so had a bad nights sleep. Staff were very apologetic.
Air conditioning unit leaking water in first room so was relocated. The only room they had left had an air conditioning fault so room only had a fan. The room temperature was in excess of 30 degrees so had a bad nights sleep. Staff were very apologetic.
10
Christopher
19 Sept 2023
·
Stayed 1 night
The rooms are clean and the staff are great, the condition of the property needs improvement as its very dated and needs updating, my room had an old grubby kettle and the plugs were cracked and loose.
The rooms are clean and the staff are great, the condition of the property needs improvement as its very dated and needs updating, my room had an old grubby kettle and the plugs were cracked and loose.
6
David
3 May 2025
·
Stayed 1 night
Was woken at 0500 by the person in the room above getting up. They were not doing anything loud but the floor creaked so badly it made me wake up. I checked in late after a long day on the road and did not need this.....
Was woken at 0500 by the person in the room above getting up. They were not doing anything loud but the floor creaked so badly it made me wake up. I checked in late after a long day on the road and did not need this.....
4
MARK
12 Apr 2025
·
Stayed 2 nights
The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.
The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.
4
Richard
17 Aug 2025
·
Stayed 2 nights
Choose a hotel with aircon. Our room wasn't working and had a plug-in fan and a heater (so clearly a known issue). Window barley opened so on one of the hottest days it was like a furnace. Got no sleep. Kept awake by heat, fan noise, and noise and light from outside given we could not close the wooden blinds. Had to phone reception at 3am (!!) to ask them to request the car outside playing music and shining lights into our room to leave. 2nd night we got moved to a different room. Totally different experience to actually get what we paid for and be able to sleep. Even though hotel is very tired and needs updating, it can be forgiven if you are actually comfortable and able to sleep.
Choose a hotel with aircon. Our room wasn't working and had a plug-in fan and a heater (so clearly a known issue). Window barley opened so on one of the hottest days it was like a furnace. Got no sleep. Kept awake by heat, fan noise, and noise and light from outside given we could not close the wooden blinds. Had to phone reception at 3am (!!) to ask them to request the car outside playing music and shining lights into our room to leave. 2nd night we got moved to a different room. Totally different experience to actually get what we paid for and be able to sleep. Even though hotel is very tired and needs updating, it can be forgiven if you are actually comfortable and able to sleep.
6
Terry
29 Nov 2025
·
Stayed 2 nights
Rooms are very tired but its a budget Hotel so you get what you pay for. Staff very good breakfast was ok.
Rooms are very tired but its a budget Hotel so you get what you pay for. Staff very good breakfast was ok.
8
Nicholas
9 Aug 2025
·
Stayed 1 night
good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.
good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, welcoming and accommodating, with several mentions of staff going the extra mile. However, reports also cite short-staffing, unhelpful responses, noise from staff areas, and inflexibility over problems or cancellations.
Related guest reviews
8
C J
9 Jun 2025
·
Stayed 1 night
Short staffed so difficult to find someone for help. Duty manager/receptionist was clearing dinner tables when we arrived and the bar tender had a queue so nobody to check us in.
Short staffed so difficult to find someone for help. Duty manager/receptionist was clearing dinner tables when we arrived and the bar tender had a queue so nobody to check us in.
10
Fazl e
28 Jul 2024
·
Stayed 2 nights
We had a brilliant 2 night stay here. The staff were very welcoming and accommodating especially Alex who went out of his way to cater for our needs. He was kind and compassionate. Also, Sikandar made sure we had a smooth stay :)
We had a brilliant 2 night stay here. The staff were very welcoming and accommodating especially Alex who went out of his way to cater for our needs. He was kind and compassionate. Also, Sikandar made sure we had a smooth stay :)
8
Christopher
17 Jul 2024
·
Stayed 1 night
Stayed here many times before but on this occasion, my stay was ruined by firstly an “elephant” like person in the room above mine who stomped around loudly until the early hours of the night, which was then topped off by the staff who decided to use the fire exit next to my room to have a smoke and the loudest chat whilst coming in and out slamming the door each time, reported to reception who could only apologise.
Stayed here many times before but on this occasion, my stay was ruined by firstly an “elephant” like person in the room above mine who stomped around loudly until the early hours of the night, which was then topped off by the staff who decided to use the fire exit next to my room to have a smoke and the loudest chat whilst coming in and out slamming the door each time, reported to reception who could only apologise.
10
Brent
24 Jan 2024
·
Stayed 2 nights
great staff they let me check in at 9am after a redeye flight so I could rest before a funeral, excellent staff in bar and dining too
great staff they let me check in at 9am after a redeye flight so I could rest before a funeral, excellent staff in bar and dining too
4
Ash
14 Jun 2024
·
Stayed 2 nights
You have a sign saying i should inform staff if im not having a 10/10 experience, i did this twice and in both onstances there was nothing the staff did to either resolve my issue, or to compensate me for the issue
You have a sign saying i should inform staff if im not having a 10/10 experience, i did this twice and in both onstances there was nothing the staff did to either resolve my issue, or to compensate me for the issue
8
Adam
31 Aug 2025
·
Stayed 1 night
Reception staff was not very helpful Could not be bothered attitude
Reception staff was not very helpful Could not be bothered attitude
10
Christopher
12 Mar 2025
·
Stayed 2 nights
Always consistently good, staff always pleasant helpful and friendly.
Always consistently good, staff always pleasant helpful and friendly.
2
MELANIE
4 Sept 2025
·
Stayed 1 night
We had to cancel our booking because our flight has been delayed arrived too late at gatwick to take our rental car. We had no way to go down to the hotel and the hotel refused the refund and did not even propose to use the night another time or in another holiday inn. Not commercial !!!!
We had to cancel our booking because our flight has been delayed arrived too late at gatwick to take our rental car. We had no way to go down to the hotel and the hotel refused the refund and did not even propose to use the night another time or in another holiday inn. Not commercial !!!!
10
Joan
28 Apr 2025
·
Stayed 1 night
Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.
Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.
8
Donna
3 Jul 2025
·
Stayed 1 night
The carpet in the corridors are so old and are in need of change! It’s a poor look! My experience at the lounge restaurant was not good but the managers manner was exceptional to overcome the issues. He was to be highly respected and commended for the way he dealt with a few issues we were encountering.
The carpet in the corridors are so old and are in need of change! It’s a poor look! My experience at the lounge restaurant was not good but the managers manner was exceptional to overcome the issues. He was to be highly respected and commended for the way he dealt with a few issues we were encountering.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Location is convenient for road travel and stopovers, with easy access and many finding it simple to reach.
Related guest reviews
8
Gillian
30 Jan 2025
·
Stayed 4 nights
This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.
This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.
8
Peter
11 Sept 2023
·
Stayed 3 nights
Easy to find.
Easy to find.
10
Simon
9 Sept 2024
·
Stayed 4 nights
Clean rooms. Nice staff. Good location with Parking facilities.
Clean rooms. Nice staff. Good location with Parking facilities.
10
Paul
18 Jun 2023
·
Stayed 1 night
A perfect stopover to attend a local party, and a very obliging receptionist who facilitated our early check-in. Comfortable, quiet and a very good buffet breakfast.
A perfect stopover to attend a local party, and a very obliging receptionist who facilitated our early check-in. Comfortable, quiet and a very good buffet breakfast.
10
Priscilla
14 May 2024
·
Stayed 1 night
We chose this area as it’s close to Heathrow and the perfect launching place for our touring holiday in England. This Holiday Inn is clean and comfortable and the staff are very friendly. On arrival we grabbed a snack in the bar before retiring for the night. Breakfast in the morning was a full English breakfast to help us start the day. Car park is included and there were plenty of spots. Ask for a ground floor room if you don’t want to lug suitcases up the stairs! Good linen in the room with everything you need at hand. No USB charging in the room but plenty in the common area.
We chose this area as it’s close to Heathrow and the perfect launching place for our touring holiday in England. This Holiday Inn is clean and comfortable and the staff are very friendly. On arrival we grabbed a snack in the bar before retiring for the night. Breakfast in the morning was a full English breakfast to help us start the day. Car park is included and there were plenty of spots. Ask for a ground floor room if you don’t want to lug suitcases up the stairs! Good linen in the room with everything you need at hand. No USB charging in the room but plenty in the common area.
8
Danielle
24 Aug 2025
·
Stayed 2 nights
Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!
Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!
8
Carolyne
13 Aug 2024
·
Stayed 2 nights
Good clean hotel which was ideally located for our trip.
Good clean hotel which was ideally located for our trip.
8
Kate
3 Aug 2024
·
Stayed 1 night
Great for overnight stay, easy to find. Clean and comfy. No issues
Great for overnight stay, easy to find. Clean and comfy. No issues
10
Arto
15 Sept 2025
·
Stayed 1 night
Nice location, friendly staff
Nice location, friendly staff
4
SKYE
27 May 2024
·
Stayed 1 night
It is a property that is good for an overnight stay as has reception open 24/7 and is close to freeway.
It is a property that is good for an overnight stay as has reception open 24/7 and is close to freeway.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly described as good to excellent with decent choice, and many found on-site meals good value. A few guests reported slow service, uncleared tables, or poorly replenished items.
Related guest reviews
8
Gillian
30 Jan 2025
·
Stayed 4 nights
This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.
This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.
10
wendy
23 Mar 2025
·
Stayed 1 night
It's a very nice hotel, situated well not expensive our breakfast was lovely lots of choice
It's a very nice hotel, situated well not expensive our breakfast was lovely lots of choice
10
ravinder
21 Apr 2025
·
Stayed 2 nights
Helpful, friendly staff. Good choice in dining options.
Helpful, friendly staff. Good choice in dining options.
8
Danielle
24 Aug 2025
·
Stayed 2 nights
Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!
Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!
4
Ian
12 Mar 2024
·
Stayed 1 night
Very tired and dated rooms Cold restaurant and slow service Won’t be using again I’m afraid
Very tired and dated rooms Cold restaurant and slow service Won’t be using again I’m afraid
4
Dean
7 Jul 2024
·
Stayed 2 nights
Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.
Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.
6
Christine
13 Jan 2025
·
Stayed 1 night
We arrived on a very cold day, quite cold from travelling. The hotel was not that warm in the reception or bar area. No heating was on in our room, and it took a long time to start to warm up. it was a guaranteed booking, and even if we had not turned up we would have paid. Since it was one of the coldest days ( so far) of the winter, someone could have put the heating on. The bathroom was a disaster - only a small towel rail to heat it, and 3 outside walls plus an outside vented extractor. Totally impossible to bath, or shower as very cold. We made a complaint and are awaiting a result. no doubt for most nights it would have been acceptable, but with ice everywhere, a bit more thought would have made things so much better. Food in the evening pretty dire - tinned soup and a roll with no butter - really for £6? I will not stay in Holiday Inns again, although my past experiences have all been good ,
We arrived on a very cold day, quite cold from travelling. The hotel was not that warm in the reception or bar area. No heating was on in our room, and it took a long time to start to warm up. it was a guaranteed booking, and even if we had not turned up we would have paid. Since it was one of the coldest days ( so far) of the winter, someone could have put the heating on. The bathroom was a disaster - only a small towel rail to heat it, and 3 outside walls plus an outside vented extractor. Totally impossible to bath, or shower as very cold. We made a complaint and are awaiting a result. no doubt for most nights it would have been acceptable, but with ice everywhere, a bit more thought would have made things so much better. Food in the evening pretty dire - tinned soup and a roll with no butter - really for £6? I will not stay in Holiday Inns again, although my past experiences have all been good ,
10
Pam
17 Feb 2025
·
Stayed 2 nights
The hotel was in a great place for us as we were visiting friends. The room was clean and everything was good for my disabled husband. We had breakfast both morning and the food was good even offering to cook fried or poached eggs fresh. Sumira was the waitress and she was very attentive and friendly. Kate was in reception when we checked out and she also was very friendly and helpful. All in all a good experience will be returning.
The hotel was in a great place for us as we were visiting friends. The room was clean and everything was good for my disabled husband. We had breakfast both morning and the food was good even offering to cook fried or poached eggs fresh. Sumira was the waitress and she was very attentive and friendly. Kate was in reception when we checked out and she also was very friendly and helpful. All in all a good experience will be returning.
6
Terry
29 Nov 2025
·
Stayed 2 nights
Rooms are very tired but its a budget Hotel so you get what you pay for. Staff very good breakfast was ok.
Rooms are very tired but its a budget Hotel so you get what you pay for. Staff very good breakfast was ok.
8
Nicholas
9 Aug 2025
·
Stayed 1 night
good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.
good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.
Was this helpful?
AI-generated summary based on recent guest reviews
8
Martyn
2 weeks ago
·
Stayed 1 night
Nice room, helpful staff and a good breakfast.
Nice room, helpful staff and a good breakfast.
6
Lisa
12 Jul 2026
·
Stayed 1 night
Clean and tidy. Air con in rooms needs work. Weirdly I had to have a single bed, as the rooms were all taken despite checking in at 5pm Is want a problem as in was travelling alone, but made me wonder what the case worked have been if I’d travelled with my partner.
Clean and tidy. Air con in rooms needs work. Weirdly I had to have a single bed, as the rooms were all taken despite checking in at 5pm Is want a problem as in was travelling alone, but made me wonder what the case worked have been if I’d travelled with my partner.
10
Derek
12 Jul 2026
·
Stayed 2 nights
same as always, clean, quiet and wonderful AC!
same as always, clean, quiet and wonderful AC!
8
John
6 Jul 2026
·
Stayed 1 night
Room only, good value on a Saturday night. Room was clean
Room only, good value on a Saturday night. Room was clean
2
June
5 Jul 2026
·
Stayed 6 nights
I booked this hotel purely on the basis that it had an All Day Restaurant and 24hr room service. When we asked for lunch, we were told 'Chef doesn't work between 11.am and 5.30.pm!' Having no car we had to get a taxi to the closest restaurant! We arrived at 2.pm, their check in time but we're told the room wasn't ready. I'd asked for a quiet room but they put us next to a set of double doors where they bring in all the supplies for the hotel. We had just done the overnight flight from Toronto and had no sleep or decent food, so this was all very exacerbating. We did manage to eat dinner there but were served by the most insolent waitress, who all but threw our plates on the table. I heard her mention 'the Americans' a bit later, which of course we are not. I am actually British and my partner is Canadian. Regardless of who she thought we were, we should not have been treated that way. It was totally unacceptable. We only stayed the one night and I have requested a refund for the remaining 5 nights, which I hope you will grant me. The hotel was falsely advertised and our treatment was disgraceful. I will say though that our breakfast was fabulous. Unfortunately I can't say the same for dinner.
I booked this hotel purely on the basis that it had an All Day Restaurant and 24hr room service. When we asked for lunch, we were told 'Chef doesn't work between 11.am and 5.30.pm!' Having no car we had to get a taxi to the closest restaurant! We arrived at 2.pm, their check in time but we're told the room wasn't ready. I'd asked for a quiet room but they put us next to a set of double doors where they bring in all the supplies for the hotel. We had just done the overnight flight from Toronto and had no sleep or decent food, so this was all very exacerbating. We did manage to eat dinner there but were served by the most insolent waitress, who all but threw our plates on the table. I heard her mention 'the Americans' a bit later, which of course we are not. I am actually British and my partner is Canadian. Regardless of who she thought we were, we should not have been treated that way. It was totally unacceptable. We only stayed the one night and I have requested a refund for the remaining 5 nights, which I hope you will grant me. The hotel was falsely advertised and our treatment was disgraceful. I will say though that our breakfast was fabulous. Unfortunately I can't say the same for dinner.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 00:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Holiday Inn Basingstoke by IHG
Is parking available at the property?
Free self parking is available on-site, but it is limited. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
English breakfast is available for a fee of approximately GBP 16.95 per person. Serving hours are weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM, and check-out is by 12:00 PM. Late check-out is available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.
Where is the property located in relation to key landmarks?
The hotel is located in Basingstoke's business district, within a 5-minute drive of The Anvil and Basingstoke Leisure Park, 1.7 mi (2.8 km) from Festival Place, and 3 mi (4.9 km) from Milestones Museum.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 218.06073524090576USD
- 2026-10-21: 188.25429030545044USD
- 2026-10-22: 86.4196386098938USD
- 2026-10-23: 96.14185202438354USD
- 2026-10-24: 115.58627028309631USD
- 2026-10-25: 63.73448540310669USD
- 2026-10-26: 80.879184USD
- 2026-10-27: 130.73130282643126USD
- 2026-10-28: 127.38254823657226USD
- 2026-10-29: 73.01593USD
- 2026-10-30: 66.275998USD
- 2026-10-31: 113.42577460420226USD
- 2026-11-01: 63.73448540310669USD
- 2026-11-02: 103.70356975997925USD
- 2026-11-03: 175.43186860635376USD
- 2026-11-04: 165.38557912597656USD
- 2026-11-05: 76.385896USD
- 2026-11-06: 77.12952947334288USD
- 2026-11-07: 90.989082USD
- 2026-11-08: 67.39931999999999USD
- 2026-11-09: 123.147988018692USD
- 2026-11-10: 165.38557912597656USD
- 2026-11-11: 179.9040737502136USD
- 2026-11-12: 76.69742519540405USD
- 2026-11-13: 63.73448540310669USD
- 2026-11-14: 71.892608USD
- 2026-11-15: 65.51214298232269USD
- 2026-11-16: 106.71558999999999USD
- 2026-11-17: 185.48895662280273USD
- 2026-11-18: 145.26060455700681USD
- 2026-11-19: 75.262574USD
- 2026-11-20: 63.73448540310669USD
- 2026-11-21: 67.39931999999999USD
- 2026-11-22: 63.73448540310669USD
- 2026-11-23: 121.31877599999999USD
- 2026-11-24: 159.7899148578491USD
- 2026-11-25: 159.7899148578491USD
- 2026-11-26: 77.50921799999999USD
- 2026-11-27: 68.05546390549469USD
- 2026-11-28: 80.879184USD
- 2026-11-29: 64.98756981156922USD
- 2026-11-30: 116.82548799999999USD
- 2026-12-01: 147.4967242694702USD
- 2026-12-02: 137.450434789093USD
- 2026-12-03: 75.262574USD
- 2026-12-04: 71.29620313870238USD
- 2026-12-05: 71.29620313870238USD
- 2026-12-06: 63.73448540310669USD
- 2026-12-07: 101.5430740810852USD
- 2026-12-08: 147.4967242694702USD
- 2026-12-09: 137.450434789093USD
- 2026-12-10: 78.85792087429809USD
- 2026-12-11: 71.29620313870238USD
- 2026-12-12: 71.29620313870238USD
- 2026-12-13: 63.73448540310669USD
- 2026-12-14: 102.222302USD
- 2026-12-15: 122.91033452244567USD
- 2026-12-16: 119.00542961408996USD
- 2026-12-17: 68.05546390549469USD
- 2026-12-18: 66.85698066632843USD
- 2026-12-19: 68.52264199999999USD
- 2026-12-20: 63.73448540310669USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Tax ID - GB 207421736
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for English breakfast: approximately GBP 16.95 per person
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Business centre
Room service
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Picnic area/Tables
Breakfast in the room
Family room
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Services
Business centre
Dry cleaning
Banquet facilities
Safe-deposit box
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Activities
Outdoor Furniture
Terrace
Internet
Free wi-fi