Name: Village Hotel Basingstoke
Address: Basing View, Basingstoke, England, United Kingdom, Basingstoke, Hampshire, GB
Price range: US$74–US$370 per night
Rating: 8.63

What guests think

At Village Hotel Basingstoke, travellers highlight modern, clean rooms, excellent leisure facilities (gym, pool, sauna/steam) and a lively sports bar, plus consistently friendly, helpful staff, all in a convenient business-district location within walking distance of the town and station.

However, recurring complaints mention noise and vibration from the 24 hour gym—especially on lower floors—plus crowded parking linked to gym users and occasional lift outages. Rooms are compact, with comfy beds, large TVs (often with Sky Sports) and privacy‑glass bathrooms that some find awkward; a few report weak showers, firm or dipped pillows, or finicky air‑conditioning and automatic night lights. Breakfast and dining experiences range from excellent to poor or overpriced, and the bar can be very busy during big sports events. Expect a contemporary, amenity‑led stay that suits gym and pool users, while light sleepers may prefer higher floors away from the gym.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern leisure facilities are a strong point, with many praising the gym, pool, sauna/steam and lively sports bar; an on‑site Starbucks is a plus. Parking often fills with gym users, EV chargers sometimes fail, and there have been occasional lift outages.

Related guest reviews

6

margaret

2 Aug 2023

·

Stayed 3 nights

The lifts were slow and one didn’t work. There was constant loud piped music and the car park was always overfull.

10

Heidi

21 Jan 2024

·

Stayed 1 night

Excellent room and facilities. Perfect walk into town. Exactly what we needed. Pool, sauna etc a bonus. Great.

10

Lee

19 Apr 2025

·

Stayed 1 night

The hotel is located a short walk from Baz city Center. All you need to do is follow Basing View to get to festival place. The hotel is very quiet inside, even though it’s next to a railway which I’ve never heard from my room. I like the fact that all the rooms have window windows that can be slightly opened so you can get some fresh air in the room. The air-conditioning works very effectively and you seem to get an air conditioning unit in the room which you set your individual temperature requirements. The staff are very friendly check-in that you can quite easily do it yourself. If you stay at this hotel Friday and arrive after 5 PM there is no requirement for you to pay for parking which is a bonus. The food served from the bar is very reasonable for the quality and taste however, I recommend you take the food to your room to avoid the tray delivery charge (this is the hotel charging you to deliver the food you just ordered) You will also find a Starbucks on site which is quite handy for your morning requirements of coffee and they do a very good Oatmeal. This car park is quite large, but sections of it are regularly closed off, and it can sometimes be hard to find a space, especially if you check in later because it has the Villahe Gym - so it’s full of all the people going to the gym. There are no designated hotel guest parking spaces.

8

Spencer

7 Jan 2025

·

Stayed 1 night

Great hotel, but parking is an absolute nightmare.

10

Paul

13 Apr 2023

·

Stayed 1 night

There is a self check in, or fit those who like a more personal service from of house Kiah took me through the process and issues my key in under 5 minutes. Perfect for a tired traveler. Food at the bar restaurants goes on till late and for those wanting a pastry and coffee there is a Starbucks open till 7.00. The Gym and pool facility are high end with a friendly atmosphere.

10

Sophie

18 May 2025

·

Stayed 2 nights

We have stayed here twice and loved it both times. Lovely modern, clean rooms. Great facilities. Very spacious, well equipped gym. Swimming pool, sauna, steam room and jacuzzi. Great bar and restaurant. Starbucks on site. Ample parking. Super friendly staff throughout. Highly recommended this amazing hotel!!

10

Megan

11 Sept 2025

·

Stayed 3 nights

Very comfortable, modern, good size room, clean, friendly staff, lovely facilities - pool etc, very spacious shower, quiet, the list goes on!!

10

Sinead

22 Jun 2025

·

Stayed 1 night

Loved our hotel stay. The food at the restaurant was lovely. Having electric car chargers at the property were brilliant. All went smoothly and would definitely stay again.

4

S

29 Jun 2024

·

Stayed 1 night

Not a great experience this time. We arrived in the early hours of the morning after a long day, having previously notified that hotel twice about this and been assured that there would be no problem. Night staff were unable to check us in or issue a key because our booking had been cancelled as a "no show" and their system was updating overnight which prevented them from rebooking us in to the hotel. The night manager engaged in phone browsing rather than helping her staff solve the problem and took a “computer says no” attitude. We were checked in after waiting for about 25 minutes, but there was no apology from the night manager who told me that I seemed stressed. The room was clean and comfortable and plenty of hot water. The blind did not fit correctly allowing some early morning light in to the bedroom. A front of house manager in the morning apologised for the delays and offered us complementary drinks. One of the two lifts is still out of service since my last visit over two weeks ago.

10

Martin

12 May 2025

·

Stayed 2 nights

The room was spacious liked the bathroom there was the usual banging of the doors and could hear the gym on the floor below but no noisy guests. My only complaint was that all the ev charging points were not operating which was very inconvenient

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Cleanliness

Cleanliness is widely praised, with many noting spotless rooms and well‑kept areas. A few report lapses such as dirty bathrooms, missed items under beds, or tired fixtures.

Related guest reviews

10

rebekah

24 Aug 2024

·

Stayed 1 night

Good clean room. Friendly staff. Recommend.

8

Gareth

23 Nov 2025

·

Stayed 1 night

Room was very clean. Nice and quiet in the evening staff were very friendly.

8

Andrew

12 Dec 2025

·

Stayed 1 night

Spotless room, great location.

10

Arran

17 Nov 2025

·

Stayed 1 night

Room was spotless, everything as you’d expect

10

Michelle

5 Jun 2025

·

Stayed 1 night

Fast checkin and check out Very friendly and helpful Clean hotel

4

Lucie

6 Apr 2024

·

Stayed 1 night

The room had coke can left under the bed and pubic hair was in the shower not happy so we keft went home the same day was nit happy paid 85 pound for the stay and that was for breakfast too

8

John

7 Apr 2024

·

Stayed 1 night

Bathroom floor was dirty. Rest of the room was clean. Good facilities and very helpful staff. Popular bar with live football. Good selection of drinks. Good gym and pool Nice overnight stay.

4

katie

18 Feb 2025

·

Stayed 1 night

We had a standard double room and it was very old and worn feeling. Stains on the carpet, bed, knocks in the furniture, dirt on the glass shower door, old dirty bathroom tiles. The bed was very hard and the changing area for the pool was dirty. The staff were friendly and breakfast was ok. The gluten free options were very limited, only some small bits of toast. No decaff coffee anywhere unless i bought it from Starbucks. This isnt the average village hotel and i really feel it lets the chain down.Thank goodness we only paid £60 inc breakfast.

8

Thomas

26 Sept 2025

·

Stayed 1 night

Convenient location Clean Good service. Very good all round experience TW.

10

Julian

27 Jan 2025

·

Stayed 1 night

Modern room, very clean and spacious.

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Rooms

Rooms are compact and contemporary with comfortable beds and big TVs (some with Sky Sports), but several guests found privacy‑glass bathrooms awkward and noted occasional weak showers or A/C quirks. Noise from the 24/7 gym affects lower floors and early mornings; higher floors are quieter.

Related guest reviews

6

Iain

18 Apr 2024

·

Stayed 3 nights

Stayed here for work for 3 nights. Rooms are comfortable with a large tv with sky sports and a small work area. First night I was on the 2nd floor. This is horrific. It is right above a 24 hour gym so you hear people throwing weights and very loud music play 6:30am through to 11pm. No sleep can be had. Even when music is turned down it’s still on and people in the gym make a lot of noise. I was moved to the 4th floor for the next two night which was much quieter and comfortable. The food in the hotel was good and there is a good sports bar however they prioritise people not staying over residents which is frustrating and if large sports events are on you can struggle for a table in the restaurant. Over all would stay again but only on floors 4 or 5

10

Beth

3 Sept 2025

·

Stayed 3 nights

Small but lovely room, only one small window which was in the bathroom and the shower wasn’t powerful enough but I had a nice stay

10

HIREN

1 Jul 2024

·

Stayed 2 nights

Loved the room had sky sports as an option on TV

2

Matthew

20 Nov 2023

·

Stayed 1 night

Our room and all our friends rooms on the same floor were directly above the gym which woke us up at 4am when it opened and then at 5 am spinning classes we so loud it was like a nightclub in our room. No sound proofing so wouldnt be surprised if the floors above could also hear this.

8

Iain

18 Mar 2025

·

Stayed 1 night

Don’t like glass bathroom walls!

6

Richard

12 Mar 2025

·

Stayed 2 nights

Generally a nice hotel. My only issue is that I think my room may have been over the gym. There was the occasional loud bang/rumble as weights were being dropped below and some general noise. As it’s a 24hour gym this seemed to occur quite late and night and very early morning unfortunately

8

Trevor

18 Mar 2025

·

Stayed 1 night

Rooms are nice, but a little on the small side Hotel is great, nice vibe

8

Peter

20 Jan 2025

·

Stayed 1 night

Nice hotel and fresh modern rooms. Pillows weren’t great so got a bad nights sleep and the bed had a topper on and dipped

4

JOHNATHAN

21 Mar 2025

·

Stayed 1 night

Had room 307. This was clearly based over the gym, as every 30 seconds the room rattled from a loud bang coming from the gym. Thankfully this stopped about 10:30, but then started again about 5:30am. Worst night sleep for years.

8

Marlini

4 Feb 2025

·

Stayed 1 night

I’m a regular to this hotel since November 2024. The room I used to stay is on the fifth floor. The rooms on the 5th floor have been great. Room I got this time on second floor, the air conditioning wasn’t working properly. All in all it’s a good hotel, clean, bed and shower are great.

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Service

Staff are frequently described as friendly, welcoming and helpful, with standout mentions for team members like Zara and quick problem‑solving. Occasional issues include overbooking, impersonal self check‑in, difficulty reaching the hotel by phone, unhelpful night staff, and billing errors.

Related guest reviews

10

Nilesh

30 May 2025

·

Stayed 1 night

The best thing about this property was the staff, all were great, but one Zara was exceptional. Zara made our stay and others in my extended families stay notable. She took care of us from check-in to check-out, especially my grandnieces with special treats. Listen up Village Hotel Management, you have a gem in Zara and her customer service skills and empathy for guests should be taught to all staff. On this trip I stayed in six hotels from London to Paris to Amsterdam, but I can say that the Village Hotel stay was the second to none because of Zara.

10

Lance

22 Dec 2025

·

Stayed 2 nights

Staff were excellent, very friendly & helpful, nothing was a problem!

8

Nathaniel

24 Nov 2025

·

Stayed 1 night

The room was good enough, and quiet enough for the most part. Staff were attentive and helpful through the check-in process.

4

Suzanne

1 Oct 2024

·

Stayed 1 night

I was double charged for the room and tried to work it out with a telephone call. I was told to report my card stolen and this be a fraudulent charge. I was charged for multiple breakfast, but only had one again tried to work this out on the telephone and was told you’ll have to report this as a fraudulent card charge. They were unable to help me at all, even though I went back to the desk before I checked out and they charge me for the same breakfast is again

8

Nicola

6 Dec 2025

·

Stayed 1 night

Very friendly and helpful staff.

10

Ros

25 May 2025

·

Stayed 2 nights

I took my 13yr old granddaughter away for 2nights ,the hotel was amazing very modern just what a teenager wonts ,we had a brilliant time the pool , jacuzzi& stream room where brilliant lovely and clean and very friendly couldn’t do enough for you. What’s her name?we give a big shout out to Zara who was on reception what a lovely kind & friendly lady she even gave us a free drink to take away with us overall it was outstanding

10

Beverley

1 Sept 2025

·

Stayed 1 night

Lovely hotel staff were all friendly and polite

10

Terri

25 Oct 2024

·

Stayed 2 nights

Loved this hotel! The staff were beyond helpful and friendly especially the reception. Rooms lovely, breakfast had a good choice and the bar area had a great atmosphere. It was always lively especially with having the gym and pool. Near the railway station and shops and lots of parking. The only negative was when we tried to ring the hotel in a bit of an emergency and no one answered for ages, we had to ring the separate health club to get help. But otherwise would definitely go back and recommend it.

4

Paul

8 Aug 2025

·

Stayed 1 night

Received a call the day before my stay to find out they had overbooked the hotel and they had to move me, despite booking 2-3 weeks before. Offered an alternative in Bracknell or Eastleigh, nowhere near Basingstoke. They booked an alternative which was great, but when I checked in they stated it was common, that evening 10 others were in the same boat. Save yourself the hassle and book elsewhere in the first instance.

4

S

29 Jun 2024

·

Stayed 1 night

Not a great experience this time. We arrived in the early hours of the morning after a long day, having previously notified that hotel twice about this and been assured that there would be no problem. Night staff were unable to check us in or issue a key because our booking had been cancelled as a "no show" and their system was updating overnight which prevented them from rebooking us in to the hotel. The night manager engaged in phone browsing rather than helping her staff solve the problem and took a “computer says no” attitude. We were checked in after waiting for about 25 minutes, but there was no apology from the night manager who told me that I seemed stressed. The room was clean and comfortable and plenty of hot water. The blind did not fit correctly allowing some early morning light in to the bedroom. A front of house manager in the morning apologised for the delays and offered us complementary drinks. One of the two lifts is still out of service since my last visit over two weeks ago.

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Location

Set in a quiet business area about a 10–15 minute walk to the station, town centre and venues like The Anvil; also convenient for major roads (M3/M4). Overall handy for shops and events.

Related guest reviews

10

Peter

13 Sept 2025

·

Stayed 1 night

This is a really good hotel plenty off amenities , very close to shops and the train and bus station. Room very nice and excellent shower.

10

Derek

5 Nov 2023

·

Stayed 1 night

Very handy for attending show at the Anvil

10

Ruth

22 Apr 2024

·

Stayed 1 night

Courtesy of staff, ease of parking and easy to find with only a 10-15 minute walk from the centre

10

Namrata

24 Jun 2024

·

Stayed 2 nights

It was amazing stay at the hotel. Easy access to M3 and M4 motorways. Near town center. Very clean and comfortable rooms not too big but okay.

10

Lee

19 Apr 2025

·

Stayed 1 night

The hotel is located a short walk from Baz city Center. All you need to do is follow Basing View to get to festival place. The hotel is very quiet inside, even though it’s next to a railway which I’ve never heard from my room. I like the fact that all the rooms have window windows that can be slightly opened so you can get some fresh air in the room. The air-conditioning works very effectively and you seem to get an air conditioning unit in the room which you set your individual temperature requirements. The staff are very friendly check-in that you can quite easily do it yourself. If you stay at this hotel Friday and arrive after 5 PM there is no requirement for you to pay for parking which is a bonus. The food served from the bar is very reasonable for the quality and taste however, I recommend you take the food to your room to avoid the tray delivery charge (this is the hotel charging you to deliver the food you just ordered) You will also find a Starbucks on site which is quite handy for your morning requirements of coffee and they do a very good Oatmeal. This car park is quite large, but sections of it are regularly closed off, and it can sometimes be hard to find a space, especially if you check in later because it has the Villahe Gym - so it’s full of all the people going to the gym. There are no designated hotel guest parking spaces.

8

Jeanette

21 Nov 2024

·

Stayed 1 night

Great staff at check in. Reasonable car park charge at £5 for 24 hours. Breakfast was the usual choices, but staff again were friendly and helpful and the food was hot. Hotel is quite new, so its smart and clean. Bed was very comfy. Iron and board in room. Plenty of storage. My only negative is the glass wall and door on the bathroom. You can frost the wall but not the door- but even that gives little privacy. We didnt use the bar or restaurant. 15 min walk to town centre and Anvil theatre. We would use it again when visiting basingstoke

8

David

12 Feb 2024

·

Stayed 1 night

Good location modern facilities

8

Thomas

26 Sept 2025

·

Stayed 1 night

Convenient location Clean Good service. Very good all round experience TW.

10

Emily

12 Dec 2024

·

Stayed 2 nights

Nice modern hotel with everything we needed. Location wise it’s a 15 minute walk from Basingstoke train station but it was an easy enough walk. The area around is very quiet. Overall, no issues.

8

Stefan

23 Nov 2025

·

Stayed 1 night

Clean hotel, comfy beds & gym. Hotel is situated in the business estate so not much around but train station only 10-12 mins away.

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Dining

Food feedback is mixed: some enjoyed good bar meals and excellent breakfasts, while others found breakfast cold, limited or overpriced and gluten‑free options poor. The restaurant/bar can be very busy during major sports, with waits, occasional closures, or room‑service issues.

Related guest reviews

6

David

28 Sept 2025

·

Stayed 1 night

Breakfast a bit of a let down for the price, very little choice.

6

Anthony

29 Dec 2025

·

Stayed 1 night

Breakfast is a disaster. Waited to get eggs, tea and toast now cold. Never mind pop some warm beans on that will warm it. Oh no beans!! Wait again at least they will be hot, when they arrive, freezing cold, never seen any heat. Maybe not bother with breakfast next time. It should never be that hard.

8

Margaret

10 May 2024

·

Stayed 1 night

Just stayed overnight while visiting relatives.The hotel is new so very clean. The restaurant is rather overpriced though so probably would not eat there again.

10

Lance

18 Aug 2025

·

Stayed 1 night

Friendly staff, comfortable stay, excellent breakfast, clean & tidy, very impressed with a modern hotel.

8

Alicia

8 Dec 2024

·

Stayed 1 night

Really goos hotel stay. Lovely pool and facilities. Atrocious restaurant, and really terrible food for gluten free diners (only one option is GF and it was inedible). This has put me off booking again. There was a fair bit of noise from parties which carried on quite late but other than that it's a good value place.

6

Alicia

4 May 2025

·

Stayed 1 night

Really great price for a decent overnight stay. Terrible pillows and quite a lot of noise which made it tricky to sleep. Amazing pool and facilities and staff really friendly and attentive. Restaurant food really awful for GF and drinks quite expensive, staff very polite and attentive however.

10

Robert

20 Dec 2024

·

Stayed 1 night

The food was exceptional, with a wide variety of options catering to different tastes and dietary needs. Every meal felt thoughtfully prepared and delicious, making dining one of the highlights of my stay. The room service was equally impressive – prompt, courteous, and efficient. Whether it was a late-night snack or an early breakfast, the service staff always delivered with a smile, ensuring everything arrived fresh and exactly as ordered. The rooms themselves were clean, comfortable, and well-equipped with all the essentials. The attention to detail in maintaining the space added to the overall comfort.

10

Sharon

19 Nov 2025

·

Stayed 1 night

Welcoming staff. Beautiful (small but fine for us) room. Great bed and bedding. Fabulous shower. We stayed in a Clubroom on floor 5. In the evening the bar/grill had a great vibe. Lovely grilled chicken wraps and chips for lunch.

4

Christopher

8 Mar 2023

·

Stayed 2 nights

Parking was a nightmare as its rammed with gym goers and the restaurant had an hour wait for food both nights not sure why as the staff were cagy when challenged, subsequently due to a football match I couldn’t eat anyway in the restaurant on my second night. Not good for the corporate/business traveller who wants a quiet meal.

10

NG

26 Jun 2025

·

Stayed 2 nights

Room was clean and tidy. Bed was comfy, facilities and bar excellent. Bar food was good. Breakfast was a quite disappointing and I wish I had just gone for a Starbucks coffee and croissant instead as that is inside the hotel.

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Month	Average price
January	US$112
February	US$115
March	US$116
April	US$90
May	US$95
June	US$127
July	US$146
August	US$113
September	US$110
October	US$112
November	US$107
December	US$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $142
6 $125	7	8 $370	9 $370	10 $211	11 $74	12 $96
13 $97	14 $175	15 $304	16 $290	17 $113	18 $78	19 $121
20 $102	21 $149	22 $257	23 $257	24 $107	25 $84	26 $96
27 $106	28 $144	29 $227	30 $214

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $84	3 $89
4 $80	5 $154	6 $236	7 $195	8 $108	9 $83	10 $90
11 $83	12 $153	13 $214	14 $241	15 $110	16 $81	17 $89
18 $81	19 $168	20 $209	21 $198	22 $108	23 $85	24 $115
25 $79	26 $152	27 $192	28 $208	29 $100	30 $104	31 $115

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About this property

Location

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