The Berkeley Square Hotel Bristol

We stayed in one of the suites which was excellent value for money and very comfortable indeed. The suite was warm all through the stay even in the middle of a cold spell. The bed was large and comfortable. Would thoroughly recommend to anyone with the caveat below NB: The suites are up steep stairs and there is no lift in the suites building so they may not suit those with mobility issues

Nice boutique hotel near Bristol University. Room comfortable, with fruit an sherry provided Parking in their garage across the square - £16/night Easy walk downhill to the City...less easy up again

Booked here cos it's walking distance to our son's dorm who just graduated from Bristol University. Very unique interior with a vintage vibe. Love it. One downside is that no air con.

Very small room , hotel undergoing renovation by looks of it , never got to experience the restaurant or bar as there was a wedding there day I arrived and bar was shut on the Sunday

No AC makes the room really hot during the summer, a fan was provided but made little difference and was really noisy. Walls are paper thin so you hear everything from the hallways. Bed rather uncomfortable and hard, not really hotel standards on pillows either. Shame because the location is good.

Secure covered Parking available in the square for guests at a price. Breakfast excellent, and really comfy bed and nice touches in room (biscuits, fruit etc). Only downside was lift out of order so hauling a large suitcase up 3 flights of stairs not ideal. Lovely warm welcoming staff.

Lovely hotel, our room had been refurbished and was lovely, it did get quite stuffy in there but there was a fan which helped

Had to transfer from a room on arrival as the window backed on to a patio area with people outside, then was given a room 2 floors up and unfortunately lift wasn’t working which we was informed about 2 weeks before. The room next to us was being renovated and also the restaurant bar area was closed on 2 of the 3 nights we stayed. Plastic over the stairway. We was given clean towels each day on the made bed but there were dirty glasses and cups left and coffee and tea not restocked. It’s such a shame there were so many things - as we were there for a wedding and some of the nice touches would have been well received if only the basics were ok - we did ask for someone to contact us before reviewing but no one did.

Served a purpose for a one night stay. Wedding meant no use of bar/restaurant available so felt more of a B&B (but without the breakfast as that would have been extra) Parking £16 from 4pm - 1030am. Had to show them my card transaction to prove I had already paid for parking at check in. Was told it was another £5 to extend for an hour to allow me to grab a coffee. I declined. Bedroom - basic but served it’s purpose. Was quite hot on top floor so had to keep window open.

This should be a standout hotel but some basics are missing. Positives are the reception staff (a special thanks to Megan, the assistant manager, who kindly let us swap one of our nights). On the downside, we stayed in one of the Deluxe Suites but It's not made clear on Hotels.com that these are not in the main part of the hotel, they are in fact in a separate, very old building around the corner. Not a big deal but if you've got a lot of luggage be prepared, as our room was up two flights of narrow stairs. The room itself is lovely, high-end fabrics and tasteful decorations, however it was let down by having dirty crockery and surfaces in the room. The welcome note referenced welcome biscuits but they were missing and the complimentary fruit had seen better days. Again, not a big deal but if you've paid the top rate for the best rooms, you expect better. Another issue, which is referenced in other recent reviews, is the lack of access to the hotel bar and restaurant. We wanted to visit both the bar and restaurant on Saturday night, but both were closed for a private event (we also overheard another guest complain the restaurant and bar were out of bounds because of a wedding on the Friday). Both the bar and restaurant were closed for business completely on the Sunday evening. Finally, housekeeping chose 8:45am on Sunday to vacuum the corridor next to our room, it's an old building with paper thin walls and single glazing windows so street noise is an issue.

I was excited as we had booked a "superior double room" the only things that could be considered superior were the bath and the fact they have elemis products in the bathroom along with mini prosecco and brandy. The room was tiny, the smallest room I've ever stayed in. The pillows on the bed were lumpy floppy and yellow. There was a smashed picture on the wall. There was dust on the woodwork at the side of the bed and also on the towel rail. The toilet brush was disgusting and under the basin of the sink needed cleaning. They had a notice in reception that they were having a refurb, so maybe that room hadn't been done yet. Maybe advertising it as superior is a bit of a stretch. If it was advertised as a basic double and the prices reflected I wouldn't have been so disappointed. I don't want this to be a moan I'm just highlighting areas that were lacking in my opinion. The dining area looked beautiful and I appreciated the decorations that they had put up outside and in reception.

Recently stayed check in was good room not so good bath and toilet was dirty on arrival room needed decorating, curtains did not close properly also noisy what was nice was the complimentary items which I enjoyed Also when room was cleaned while I was out I got back to find that all my toiletries that were on the shelf above the sink had all been moved and put in my toilet bag instead of leaving on the shelf

The single room was worn and shabby. The tap and toilet flush were both broken. Bath, and supplied chipped and in need of re grouting. And the whole thing was in desperate need of a refurbishment. Not an enjoyable stay.

Its was clean and cosy for a overnight stay

Clean room, great breakfast, great service. Was staying overnight on university business and couldn't have wanted more.

Great reception team. Both friendly and helpful. Good choice for breakfast in a lovely dining room overlooking the square. Room was clean and tidy. Good shower if somewhat small bath tub. Good value for money. Quiet location within walking distance of the Clifton Suspension Bridge.

I was booked into Room Number 4 which was billed as a "Superior Lower Deck Double". On entering the room I noticed a small fruit fly, and then another. When I pulled the curtains and put the lights on, I noticed dozens of little flies around the lights. It was a horrible room and not very clean. I complained to receiption and to be fair they moved me to another room pretty quickly, although it wasn't too far away from Number 4. I didn't notice any flies in that room.

There was no room service. It was missing tea/ hot chocolate went to the reception to ask for some and they couldn't give me any. I couldn't get a hot drink from the reception. I have a cancer and needed a relaxing stay and I picked this place for the amenities and felt let down. The attitude wasn't great. Also there were a few ants in the bathroom.

Very nice hotel. Very friendly and helpful staff. Room was clean and tidy and had some nice complimentary touches. Good position in City centre with lots of good bars and eateries within close proximity.

Very disappointed in the hotel and I'm surprised it is categorised as a 4 star! The bedroom needs refurbishing as it has stained textiles, faulty heating, tired bathroom fittings, carpet marks, a blocked extractor fan and ceiling damp (see photos). The friendly receptionist was the only positive and he did his best to fix the heating (which was locked on high), but I ended up having to 'sleep' with the windows fully open to get some cooler air into the room. I stay in Bristol almose every week and wanted to try this hotel, but I will not be going back sorry.

I was excited as we had booked a "superior double room" the only things that could be considered superior were the bath and the fact they have elemis products in the bathroom along with mini prosecco and brandy. The room was tiny, the smallest room I've ever stayed in. The pillows on the bed were lumpy floppy and yellow. There was a smashed picture on the wall. There was dust on the woodwork at the side of the bed and also on the towel rail. The toilet brush was disgusting and under the basin of the sink needed cleaning. They had a notice in reception that they were having a refurb, so maybe that room hadn't been done yet. Maybe advertising it as superior is a bit of a stretch. If it was advertised as a basic double and the prices reflected I wouldn't have been so disappointed. I don't want this to be a moan I'm just highlighting areas that were lacking in my opinion. The dining area looked beautiful and I appreciated the decorations that they had put up outside and in reception.

Tiny room (39)with crumbly walls. I’ve stayed in lots of Bristol hotels this was off the scale appalling value. 143 for this room was outrageous

Fantastic 7 night stay while travelling on my own for a course. The food was delicious, the staff were gorgeous and the location was perfect. Small rooms BUT as a solo traveller that made me feel even more at home. Will deffo stay there again if in Bristol

Average hotel, but expensive for what it is. Small rooms and fairly shabby public areas of corridors / lift.

We stayed in the suite of the top floor. The view was lovely! Everything was very well finished and felt very comfortable. Little extras like the Prosecco and Lindt bunnies were very well-received! Loved the Elemis toiletries in the bathroom. The bed was very comfortable and we slept well. Loved the very deep bath! The shower was also lovely. Some of the sloping roof was a challenge for my boyfriend at 6 foot so just be aware that you may need to duck your head! Overall, a really lovely stay and we would definitely book again.

One night stay. Good sized room with small en-suite. Great choice of items in fridge with fruit, sherry, tea, coffee provided. On arrival the room had an odd smell which we attributed to the drains possibly? We didn’t report it as after a while we got used to it and once the bathroom door was shut, it wasn’t that strong. Great location to explore Bristol but quite noisy as in a popular city centre/student location.

Booked here cos it's walking distance to our son's dorm who just graduated from Bristol University. Very unique interior with a vintage vibe. Love it. One downside is that no air con.

Room was incredibly hot and stuffy even with the window open.

No AC makes the room really hot during the summer, a fan was provided but made little difference and was really noisy. Walls are paper thin so you hear everything from the hallways. Bed rather uncomfortable and hard, not really hotel standards on pillows either. Shame because the location is good.

Stayed in suite 604, on the 3rd floor, we would definitely stay there again as it felt like a home from home. Very spacious lounge area with kitchenette. The room & bathroom perfect size with Elemis products. Loved all the art work at the hotel.

The staff here are great, would happily stay here again.

Very friendly, helpful and professional staff. Couldn't fault them in any way at all. Would definitely stay here again.

A wonderful location from which to explore Bristol, with friendly staff, great food, and a comfortable room.

Clean room, great breakfast, great service. Was staying overnight on university business and couldn't have wanted more.

There was no room service. It was missing tea/ hot chocolate went to the reception to ask for some and they couldn't give me any. I couldn't get a hot drink from the reception. I have a cancer and needed a relaxing stay and I picked this place for the amenities and felt let down. The attitude wasn't great. Also there were a few ants in the bathroom.

Amazing hotel I always try to stay here when traveling to Bristol, Fantastic location very helpful staff and comfy room

Secure covered Parking available in the square for guests at a price. Breakfast excellent, and really comfy bed and nice touches in room (biscuits, fruit etc). Only downside was lift out of order so hauling a large suitcase up 3 flights of stairs not ideal. Lovely warm welcoming staff.

Wonderful stay my go to hotel when in Bristol wonderful location and fantastic rooms. I have stayed here many times over the last 5 years and staff have always been helpful and friendly.

Had to transfer from a room on arrival as the window backed on to a patio area with people outside, then was given a room 2 floors up and unfortunately lift wasn’t working which we was informed about 2 weeks before. The room next to us was being renovated and also the restaurant bar area was closed on 2 of the 3 nights we stayed. Plastic over the stairway. We was given clean towels each day on the made bed but there were dirty glasses and cups left and coffee and tea not restocked. It’s such a shame there were so many things - as we were there for a wedding and some of the nice touches would have been well received if only the basics were ok - we did ask for someone to contact us before reviewing but no one did.

This should be a standout hotel but some basics are missing. Positives are the reception staff (a special thanks to Megan, the assistant manager, who kindly let us swap one of our nights). On the downside, we stayed in one of the Deluxe Suites but It's not made clear on Hotels.com that these are not in the main part of the hotel, they are in fact in a separate, very old building around the corner. Not a big deal but if you've got a lot of luggage be prepared, as our room was up two flights of narrow stairs. The room itself is lovely, high-end fabrics and tasteful decorations, however it was let down by having dirty crockery and surfaces in the room. The welcome note referenced welcome biscuits but they were missing and the complimentary fruit had seen better days. Again, not a big deal but if you've paid the top rate for the best rooms, you expect better. Another issue, which is referenced in other recent reviews, is the lack of access to the hotel bar and restaurant. We wanted to visit both the bar and restaurant on Saturday night, but both were closed for a private event (we also overheard another guest complain the restaurant and bar were out of bounds because of a wedding on the Friday). Both the bar and restaurant were closed for business completely on the Sunday evening. Finally, housekeeping chose 8:45am on Sunday to vacuum the corridor next to our room, it's an old building with paper thin walls and single glazing windows so street noise is an issue.

A wonderful location from which to explore Bristol, with friendly staff, great food, and a comfortable room.

Fantastic 7 night stay while travelling on my own for a course. The food was delicious, the staff were gorgeous and the location was perfect. Small rooms BUT as a solo traveller that made me feel even more at home. Will deffo stay there again if in Bristol

Clean and quiet room though hotel is in a busy location. Easy transport from Temple Meads station.

One night stay. Good sized room with small en-suite. Great choice of items in fridge with fruit, sherry, tea, coffee provided. On arrival the room had an odd smell which we attributed to the drains possibly? We didn’t report it as after a while we got used to it and once the bathroom door was shut, it wasn’t that strong. Great location to explore Bristol but quite noisy as in a popular city centre/student location.

Nice boutique hotel near Bristol University. Room comfortable, with fruit an sherry provided Parking in their garage across the square - £16/night Easy walk downhill to the City...less easy up again

Great reception team. Both friendly and helpful. Good choice for breakfast in a lovely dining room overlooking the square. Room was clean and tidy. Good shower if somewhat small bath tub. Good value for money. Quiet location within walking distance of the Clifton Suspension Bridge.

It was perfect, we loved the place and the location!

Lovely hotel, great location staff friendly and helpful, breakfast great. Room dated and in need of update. Would stay again.

Very friendly helpful staff. Nice hotel in a quiet area but not far from centre.

Hotel was in a great location and very comfortable

Fantastic 7 night stay while travelling on my own for a course. The food was delicious, the staff were gorgeous and the location was perfect. Small rooms BUT as a solo traveller that made me feel even more at home. Will deffo stay there again if in Bristol

Clean room, great breakfast, great service. Was staying overnight on university business and couldn't have wanted more.

Felt that choice of food in restaurant was not great. Very pricey.

Very small room , hotel undergoing renovation by looks of it , never got to experience the restaurant or bar as there was a wedding there day I arrived and bar was shut on the Sunday

Clean and comfortable room. Nice welcome tid bits - fruit and a little sherry. The hot breakfast options were limited but the dish was i got was delicious and cant complain. Lovely, carefuly assembled yoghurt granola pots in glass jars were delicious. The location of the hotel in proximity to centre is fantastic. There are so many great spots to grab some food and coffee within short walking distance. It could get a little noisy (i was on the top floor) - little soundproofing and elevator and other room doors really travels/resonates. And there was a bit of work being done on my floor the morning i checked out also, including sanding of one of their hallway walls, and that noise travelled and was a pain. But overall, I'm happy with my stay and woukd recommend this hotel. I'd also like to give a shout out to all the staff who were exceptionally friendly and welcoming.

Secure covered Parking available in the square for guests at a price. Breakfast excellent, and really comfy bed and nice touches in room (biscuits, fruit etc). Only downside was lift out of order so hauling a large suitcase up 3 flights of stairs not ideal. Lovely warm welcoming staff.

First room felt like it wasn’t used much. Toilet flush puller didn’t work well, contant dripping noise outside as a result of rain, tv didn’t work. Was disappointed that restaurant was fully booked and my 20% discount wasnt valid for room service. Changed room.

Served a purpose for a one night stay. Wedding meant no use of bar/restaurant available so felt more of a B&B (but without the breakfast as that would have been extra) Parking £16 from 4pm - 1030am. Had to show them my card transaction to prove I had already paid for parking at check in. Was told it was another £5 to extend for an hour to allow me to grab a coffee. I declined. Bedroom - basic but served it’s purpose. Was quite hot on top floor so had to keep window open.

This should be a standout hotel but some basics are missing. Positives are the reception staff (a special thanks to Megan, the assistant manager, who kindly let us swap one of our nights). On the downside, we stayed in one of the Deluxe Suites but It's not made clear on Hotels.com that these are not in the main part of the hotel, they are in fact in a separate, very old building around the corner. Not a big deal but if you've got a lot of luggage be prepared, as our room was up two flights of narrow stairs. The room itself is lovely, high-end fabrics and tasteful decorations, however it was let down by having dirty crockery and surfaces in the room. The welcome note referenced welcome biscuits but they were missing and the complimentary fruit had seen better days. Again, not a big deal but if you've paid the top rate for the best rooms, you expect better. Another issue, which is referenced in other recent reviews, is the lack of access to the hotel bar and restaurant. We wanted to visit both the bar and restaurant on Saturday night, but both were closed for a private event (we also overheard another guest complain the restaurant and bar were out of bounds because of a wedding on the Friday). Both the bar and restaurant were closed for business completely on the Sunday evening. Finally, housekeeping chose 8:45am on Sunday to vacuum the corridor next to our room, it's an old building with paper thin walls and single glazing windows so street noise is an issue.

Excellent stay in a cosy double. The room had everything you needed and I liked the little touches like fresh milk and sherry. Breakfast was excellent, all freshly cooked. All the staff I had contact with were friendly and courteous. Would recommend and I am booked to stay later in the year.