Name: ABode Canterbury
Address: 30-33 High St, City of Canterbury, England, United Kingdom, City of Canterbury, Kent, GB
Price range: US$89–US$247 per night
Rating: 8.1

What guests think

ABode Canterbury draws praise for its central location and friendly staff, but reviews repeatedly mention dated rooms, small or tired bathrooms, inconsistent hot water, noise in and around the hotel, and limited, pricey on-site parking.

The bar and breakfast are often enjoyed, though several guests report slow service, occasional shortages, or cold dishes. Cleanliness and maintenance are generally acceptable but inconsistent, with reports of mould, worn fixtures, and housekeeping lapses alongside many comments about spotless rooms. Expect a convenient base in the old town with variable room quality and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular bar/lounge and historic public areas; on-site parking is very limited and charged, with spaces often unavailable. A few operational issues appeared, including a temporary bar closure and an out-of-service lift.

Related guest reviews

10

Mark

7 Dec 2024

·

Stayed 4 nights

Great hotel in the centre of Canterbury, made it easy to see the town. Good restaurant for evening meal and breakfast. Only downside is very limited parking. We used the park-and-ride and left our car there. Great if you want to be in the centre of Canterbury.

8

J M

3 Dec 2024

·

Stayed 1 night

Great location and really beautiful and interesting building, nicely furnished and equipped. I liked the proper hairdryer (rather than a tiny one attached to the wall) and the comfortable bed, plus individual room air conditioning/heating. If you want a modern hotel, this won't be for you, but if you appreciate history, then you'll enjoy your stay. Breakfast is ordered from a menu, rather than a buffet. Good value when included in your room price, but rather expensive if you need to purchase separately. Lovely breakfast, other than the coffee, which I didn't enjoy. Some issues with being charged for the room twice on check in, but was easily resolved the next morning. Also no room key on check in, but again, that got sorted out and delivered to my room very quickly. Lift out of order due to flooding, but I was only on the first floor and have no mobility issues, so no real problem (although it would have been nice if the receptionist had offered to help with one of my bags when he showed me to the room). All in all, a good comfortable stay, but there are a few things they could improve.

4

Caroline

10 Sept 2025

·

Stayed 1 night

The hotel is well placed in the centre of Canterbury, however, charging £25 per night to park the car is outrageous. We had intended having a few drinks in the bar and staying for breakfast however having been stung by the £25 charge just to park the car meant we didn't. We appreciate the opportunity to charge for parking, hadn't expected it for free however a charge of £10 pounds would have been more acceptable.

10

Graham

30 Nov 2024

·

Stayed 3 nights

The hotel is right in the high street but in our room noise was non existent even with the internal noise of people moving about the hotel. The arrival was welcoming and the staff were extremely helpful. The room was clean and ready for us on arrival, we had a minor problem with a lamp not working but that was resolved very quickly. I will warn people that the parking is only about 10-12 cars so is very restrictive. We arrived on the Sunday afternoon and space was available but on departure mid week the car park was full so you may need to be ready to park away from the hotel. The location of the hotel is great for getting about Canterbury with many of the sites within a only a few minutes walk and shopping and food options are a plenty. We will look to try and stay here again on our next trip to Canterbury.

8

Angela

21 Apr 2024

·

Stayed 2 nights

Good place to stay to visit Canterbury, right on the high street. Breakfast included and very nice and the staff were all friendly and helpful. Only small negative was the cost of parking at £18 a night.

8

Lisa

31 Aug 2025

·

Stayed 1 night

Really nice hotel. Well maintained, clean and minimal noise for how central it is. Everything walkable. On site parking pricey at £25 for 24 hours.

8

Yiu Fung

19 Jun 2024

·

Stayed 1 night

Tiny car park. Car double parking, but lady still told me to park between it. So i give up and park somewhere else.

6

Terry

14 Sept 2025

·

Stayed 2 nights

We stayed 2 nights and had a hire car. The hotel had a car park which they charge £25 a night, had limited parks available and insecure. When we arrived we were told that the car park was full and we would have to park at the local car park which was an 8 minute walk. The staff couldn’t tell us what the charge would be except it would be expensive. The person who checked me in assumed I was married and to a woman. I corrected them and said my travel companion was my partner. Not a great experience with staff. Turns out the local car park was cheaper than parking at the hotel. Only €21.20 for 2 nights. Disappointing that the staff gave us wrong information. They should know better and be informative and also not make assumptions. The hotel was central and Canterbury was walkable. The room was roomy and comfortable.

6

Wayne

13 Jul 2024

·

Stayed 1 night

The hotel itself is in a fantastic location. The breakfast is also very good. Unfortunately the bar was closed due to leaks coming through the ceiling which meant we was unable to have a drink in the hotel bar. The reason for my average review is that the room we booked wasn’t the room we were allocated. We questioned this with the receptionist, he originally seemed very confused with our room and wasn’t sure what to say. He then said he thinks it may be the room we booked but it wasn’t. He said if we wished to change rooms he could look into this later for us, however we had prior arrangements, and didn’t have time to be waiting around without a room. If this problem could be avoided going forward I would recommend staying at this hotel.

8

Robert

3 Oct 2024

·

Stayed 4 nights

Fantastic location right on Canterbury High Street, just a short walk from the Cathedral, shopping and restaurants. We had an 'Enviable' room; spacious; large, comfortable bed; right on the front of the hotel. Bit noisy at night. Difficulty finding the car park (didn't notice the special postcode on the website) which is small and was full from early afternoon (we stayed four nights) so every day had to park a 15 minute walk from the hotel at £20 for 24 hours. Overall a good choice.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and public areas clean, but feedback is inconsistent. Reported issues include mould or limescale, stained or unprepared linens, damp smells, and occasional housekeeping lapses.

Related guest reviews

8

Stuart

29 Nov 2025

·

Stayed 1 night

Clean room and very helpful staff

2

J

25 Sept 2023

·

Stayed 1 night

The hotel room was dirty, especially in the bathroom with brown staind in the sink and bath

8

Kerry

19 Oct 2025

·

Stayed 1 night

Our room was nice, but really needs a bit of a makeover, especially the bathroom, the shower screen is full of limescale and mould, the same around the bath, window-seal has paint flaked off. Mattress is very soft, I had back ache half way through the night and the pillows are also very soft. The pillows were very stained and only 3 of the pillows had cases on. The nets on the window were ripped in a few places aswell. The hotel is in a fantastic position, breakfast was lovely, car park was full but the castle street car park is a 5 min walk and so much cheaper, only cost £15 from 2pm until 11am

2

Joanne

1 Apr 2024

·

Stayed 1 night

My partner and I checked in at 9pm and arrived to find our room stinking of old food tjat was across the room bedsheets unmade and the bathroom was very dirty. Basically the room had not been cleaned from the previous night even though we checked in at 9pm. The staff apologised and offered a complimentary cocktail and change of room. My partner is 6foot tall and could not fit in the shower and the window had gaps in the curtains that allowed sun on your face as soon as the sun rose. Tje whole experience ruined our weelend I have mever arrived at a hotel to find my room not ready amd on a state like that. I was really looking forward to staying at this hotel but I would never recomwnd it to my friends or family.

10

chris

23 Aug 2025

·

Stayed 1 night

Always a great stay at the Abode Canterbury. Faultlessly clean, restful sleep, breakfast and service perfect.

10

Sarah

16 Nov 2025

·

Stayed 1 night

Friendly welcome staff, lovely clean room with a very comfy bed for a great nights sleep. Delicious breakfast with good service. Nice bar area again friendly helpful staff. Will definitely return

4

sandrine

22 Aug 2025

·

Stayed 2 nights

Staff was very pleasant but we were disappointed with our stay. Our room and that part of the hotel had a strong smell of damp. Also, we had cold showers both mornings as the hot water wasn't working. They told us it was fixed after the first day but we didn't have any hot water the next day either.

6

Sharon

19 Aug 2025

·

Stayed 1 night

Made very welcome. Room not as clean as expected. Long brown hairs found on bathroom floor in several places. Lotion container on sink empty, although soap one OK. Lots of carpet fluff behind room door- maybe hoover with door closed? Otherwise an enjoyable stay in Canterbury.

10

Ken

30 Oct 2025

·

Stayed 1 night

The hotel was clean,

10

Sarah

3 Apr 2024

·

Stayed 1 night

Comfortable room, does the job, some stains on bed sheets though 😐 hotel itself had lovely ambience. Staff all lovely, car parking very limited but used Castle Street car park as no spaces in hotel one and ended up being cheaper 😀 and only a short walk away. Breakfast was perfect and location was great.

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Rooms

Rooms range from spacious suites to compact, aging spaces; beds are often comfortable, but bathrooms can feel small or dated with shower-over-bath setups. Traffic and internal noise can affect sleep in some rooms.

Related guest reviews

6

cathryn

7 Sept 2025

·

Stayed 2 nights

We stayed two nights in an Enviable room. The first night we didn’t sleep due to some kind of water sounding noises in room 234. The room was lovely otherwise and was large and had a good sized bathroom and overlooked the from of the building. The bed was large and comfy. We asked to be moved for the following night and the staff were extremely helpful and acted promptly and arranged another room which we were warned was not as nice. That was very correct. The room was small, overlooked a roof and had a very small bathroom with a shower hanging out of the wall. We had a good nights keep though. I would just say that room 113 should not be an enviable room as there was nothing enviable about it. Otherwise a good hotel with a nice bar and great location. Obvious some of the rooms are a lot better than others.

8

Charlotte

14 Dec 2025

·

Stayed 1 night

Very friendly and helpful staff, good sized room in a great location. Lovely to have all the expected amenities including bath, hairdryer, wifi and tea and coffee. Only two gripes - I struggled to get more than a lukewarm shower, and there quite a lot of noise from within the hotel.

6

Michael

3 Oct 2024

·

Stayed 5 nights

Property in need of renovation

8

Charlotte

13 Dec 2025

·

Stayed 1 night

Great location and all staff were very friendly and helpful. The room was a good size and had all the amenities you culd need, including a bath. There was a fair bit of noise from within the hotel, mostly quite a noisy air-con unit and other guests. The only thing that let it down was a shower that struggled to get above lukewarm.

8

Kerry

19 Oct 2025

·

Stayed 1 night

Our room was nice, but really needs a bit of a makeover, especially the bathroom, the shower screen is full of limescale and mould, the same around the bath, window-seal has paint flaked off. Mattress is very soft, I had back ache half way through the night and the pillows are also very soft. The pillows were very stained and only 3 of the pillows had cases on. The nets on the window were ripped in a few places aswell. The hotel is in a fantastic position, breakfast was lovely, car park was full but the castle street car park is a 5 min walk and so much cheaper, only cost £15 from 2pm until 11am

8

Charlotte

28 Sept 2025

·

Stayed 1 night

Lovely room and breakfast in the morning. Staff were friendly. Room was a little hot and bed too soft for my liking, but it was clean, quiet and spacious. Close to the Catherdral and Theatre. Nice range of restaurants close by too. Would definitely book again.

6

Lisa

6 Oct 2025

·

Stayed 2 nights

Great location, comfy bed. Tiny bathroom, which needs an update, old fashioned shower over the bath, not ideal unless you are nimble! The bathroom got me rated it as a 3 star hotel, none of the little extra touches you tend to get in most 4 star hotels, Staff nice, bar area lovely

8

Sophie

19 Dec 2025

·

Stayed 1 night

Lovely staff, great location. Room very cold, window rattled a lot which prevented sleeping well.

6

Lisa

4 Oct 2025

·

Stayed 2 nights

Excellent city centre location, comfortable bed, nice bar area. Bathroom in the comfort room is tiny and old fashioned, here for another 2 nites,…. Not sure how I’m going to wash my hair this evening!

8

Robert

3 Oct 2024

·

Stayed 4 nights

Fantastic location right on Canterbury High Street, just a short walk from the Cathedral, shopping and restaurants. We had an 'Enviable' room; spacious; large, comfortable bed; right on the front of the hotel. Bit noisy at night. Difficulty finding the car park (didn't notice the special postcode on the website) which is small and was full from early afternoon (we stayed four nights) so every day had to park a 15 minute walk from the hotel at £20 for 24 hours. Overall a good choice.

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Service

Staff are widely described as friendly and helpful, but delivery can be inconsistent with slow breakfasts, occasional mix-ups, and variable welcomes or issue resolution.

Related guest reviews

8

Rebecca

6 Aug 2025

·

Stayed 2 nights

Arrived slightly before check in time and unfortunately was not made welcome and felt that I was silly even asking if it was possible to check in slightly early it was only a question. But all staff after that were very polite and friendly especially the Bar staff very good at their job helpful and welcoming. Rooms very tiered blinds in need of a dust and general everything looked very tied. Real issue was shower it’s in a bath and the bath is shaped so impossible to really get under shower so you have to lean in not the best.

4

Linda

2 Feb 2025

·

Stayed 2 nights

We checked in and went straight to our room which was set up for one person ( one large and small towel) tea for one, one bag of biscuits ete). We are a party ot two. This was rectified whilst we were out. We came back later went to the bar, and was told no lager on draft as something wrong with system and would probably be like that all weekend. The next morning we went to breakfast, ordered tea and coffee, waited 15 minutes and chased it up to be told by the waiter that he had forgotten to put the order through on the system. We then ordered breakfast with the option of poached eggs. When this arrived with others orders that had ordered after use, the eggs resembled hard boiled, the yoke was nit runny or soft. My husband said his full English tasted and looked as though it had been heated up. We then went back to our room and could not get in as both keys did not work, so back downstairs to sort that. The following day, breakfast again. Tea and coffee again turned up after chasing it, but only after receiving our food first and asking where the drinks were. We received our food after 35 minutes wait. My husband was asked if he wanted sauces, he said yes, they never came. Eggs were better though. We the went back to the room to pack and leave for checking out at 11am. Again both keys were not working. I went to reception, gave my details and had to be booked back in as apparently I had already checked out. No apology, just sorted one of the keys. Could not wait to leave!

2

Paul

28 Dec 2025

·

Stayed 2 nights

Arrived Christmas Eve 2025 for a two night stay Given room 116 on check in at 3pm room was as expected and left for family meal out at 3.30pm On returning to room that evening could hear a dog yelping whining first thought it may coming from outside During night time sleep and waking in morning could hear dog again Spoke to maid in corridor and she confirmed there was a dog in next room went to reception and they Also confirmed a dog was in Nextdoor room On booking this hotel did not realize that dogs could be staying in hotel Saying how dissatisfied and unhappy with hearing the dog I requested a change of room the response from reception was we are fully booked and that they do allow dogs in rooms Whilst angry and deciding what to do now on Christmas Day of all days to be disappointed with the abode hotel the receptionist found me in lobby and they had an alternative room which was a relief This new room was fine and resolved the issue However it has left a bad impression of the abode in Canterbury

6

Mark

27 Sept 2025

·

Stayed 3 nights

Thus is a charming, old hotel in the center of Canterbury. The breakfast is excellent. Reception staff was not welcoming. Service in the bar was awful and prices exorbitant.

10

spencer

22 Dec 2025

·

Stayed 2 nights

Really nice hotel , we would like to go again.lovely breakfast, great staff

10

Paul

28 Feb 2025

·

Stayed 1 night

The hotel and our stay were great. The staff were very friendly and polite. All excellent. A very enjoyable visit

10

Teresa

27 Aug 2023

·

Stayed 2 nights

We stayed 2 nights at the ABode hotel in Canterbury. From our initial checking in with most helpful Naleem(?) we had excellent service throughout our stay. Its central location made it possible to walk to everywhere we wanted to visit particularly the Cathedral. Thank you to all the staff.

10

Alice

23 Mar 2025

·

Stayed 1 night

When we arrived at the hotel, we were greeted with a smile and a lovely welcome. We could not fault the gentleman who was hospitable and sorted out any problem that came our way. We have stayed in the hotel previously and it won’t be the last. Thank you very much to the staff and the wonderful service you provide.

6

Terry

14 Sept 2025

·

Stayed 2 nights

We stayed 2 nights and had a hire car. The hotel had a car park which they charge £25 a night, had limited parks available and insecure. When we arrived we were told that the car park was full and we would have to park at the local car park which was an 8 minute walk. The staff couldn’t tell us what the charge would be except it would be expensive. The person who checked me in assumed I was married and to a woman. I corrected them and said my travel companion was my partner. Not a great experience with staff. Turns out the local car park was cheaper than parking at the hotel. Only €21.20 for 2 nights. Disappointing that the staff gave us wrong information. They should know better and be informative and also not make assumptions. The hotel was central and Canterbury was walkable. The room was roomy and comfortable.

6

MARJORIE

21 Jun 2025

·

Stayed 3 nights

The room we had was comfortable and the Air Conditioning was very helpful as the weather was very hot. Staff were helpful in the main, though there were some issues. Breakfast service would seem to indicate problems (shortage of staff?) in the kitchen. The bacon each day was dry and hard from laying under a hot lamp for too long, the Shakshuka was edible but the eggs were hard baked and there was dry burnt residue in the bottom of the dish which would seem to indicate that, like the bacon, it had stood for too long on a hot plate/under a hot lamp. The Egg Benedict Royal was cold but serve on a hot plate, how? Whilst there seemed to always be an adequate number of staff waiting on in the breakfast room, service was slow, again I think an indicator of issues in the kitchen. Evening bar service raised another issue. Arriving in the Bar at around 10.30pm we were told that the tap beers were not available, but we could have bottled beer. Some ten minutes later it was noticed that other customers had been served with tap beers. On questioning this I was told that the reason was that at the time of our request the sprinkler nozzles had been removed for cleaning. Whilst being given this explanation it was noticed that the nozzles were not on the tap outlets. Had they somehow been replaced to serve the other customers? It is in my understanding that the cleaning of sprinkler nozzles is a full overnight soak.

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AI-generated summary based on recent guest reviews

Location

Excellent High Street position near Canterbury Cathedral with everything walkable. Some guests report street or venue noise at night.

Related guest reviews

8

Dawn

26 Nov 2024

·

Stayed 2 nights

Fabulous night sleep, the most comfy of all beds, lovely breakfast and great service. Only gave 4 stars as parking is limited and car parks locally are more expensive when parking for 3 days!

10

joan

27 May 2025

·

Stayed 2 nights

This hotel is only .2 km from Canterbury Cathedral, our goal for visiting Canterbury. Great location in town, friendly staff, warm room with hospitable details. Enjoyed our stay and would recommend!

10

Nilesh

23 Aug 2025

·

Stayed 2 nights

The staff were great and friendly. They were helpful with recommendations and the location was amazing. We found free parking a 15 minute walk away and left the car there for 3 days while we explored the town

10

Susan

8 Sept 2025

·

Stayed 4 nights

Very central and close to all the major visitor attractions and restaurants.

10

Mobin

20 Sept 2025

·

Stayed 1 night

Very pleasant hotel. Convenient for everything.

10

Bernard

10 Jul 2025

·

Stayed 2 nights

Abode is in the middle of the high street, yet no noise was heard in my room. Canterbury is easily explored on foot. There is parking, but I came by train, and the west station is a 10 minute walk.

8

Lisa

31 Aug 2025

·

Stayed 1 night

Really nice hotel. Well maintained, clean and minimal noise for how central it is. Everything walkable. On site parking pricey at £25 for 24 hours.

8

Graham

1 Nov 2025

·

Stayed 1 night

Nice room , amazing location

10

Elviani

8 Aug 2025

·

Stayed 2 nights

The location is very good, right in the city center, next to sainsbury. convenient for sighseeing canterbury.

8

Robert

3 Oct 2024

·

Stayed 4 nights

Fantastic location right on Canterbury High Street, just a short walk from the Cathedral, shopping and restaurants. We had an 'Enviable' room; spacious; large, comfortable bed; right on the front of the hotel. Bit noisy at night. Difficulty finding the car park (didn't notice the special postcode on the website) which is small and was full from early afternoon (we stayed four nights) so every day had to park a 15 minute walk from the hotel at £20 for 24 hours. Overall a good choice.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the bar/restaurant earn frequent praise for taste and variety, but several reviews note slow service, occasional shortages, and dishes arriving cold.

Related guest reviews

8

Charlotte

25 Mar 2025

·

Stayed 1 night

Hotel is beautiful, bed very comfy. Modern and elegant looking hotel. Breakfast service was slow with a fair few orders coming out wrong, and no real instruction of what breakfast is included with the room

4

Dan

16 Mar 2025

·

Stayed 1 night

Had to move rooms as the toilet didn't work, staff weren't overly fussed , moved to the second room to find black mould on the walls and around the window. Breakfast was overly expensive for poor quality and slow service.

6

Craig

12 Aug 2025

·

Stayed 1 night

Nothing special. Not worth the premium over a travelodge. Breakfast was so chaotic I expected to see Basil and Manuel make an appearance. There were only 3 tables to serve too!!

10

Mike

25 Jul 2025

·

Stayed 1 night

Amazing hotel, staff couldn’t be anymore friendly or helpful. Their restaurant serves incredible food, perfect stay for my daughter’s graduation highly recommended

8

Nick

17 Jul 2025

·

Stayed 1 night

Perfect position, nice and tidy. Personally i wouldn't bother with the breakfast. No buffet, all made to order and quite slow service (maybe just unlucky). So close to many other dining options

10

Robert

1 Apr 2025

·

Stayed 2 nights

Hotel Abode is located in the heart of Canterbury on High Street its main thoroughfare and within walking distance of most major sights and great dining. The breakfasts at the hotel were excellent. The staff was polite and very responsive. A great stay!

10

ryan

13 Sept 2025

·

Stayed 2 nights

Incredible hotel with a great room and breakfast was fantastic

8

Rory

23 Aug 2025

·

Stayed 3 nights

Excellently located, right in the town centre, clean, well maintained and with helpful staff. Lots of delicious choices for breakfast too, which is always a plus.

2

Joanne

24 Nov 2025

·

Stayed 1 night

No hot water, half the menu unavailable in the brasserie, breakfast was the same.

6

MARJORIE

21 Jun 2025

·

Stayed 3 nights

The room we had was comfortable and the Air Conditioning was very helpful as the weather was very hot. Staff were helpful in the main, though there were some issues. Breakfast service would seem to indicate problems (shortage of staff?) in the kitchen. The bacon each day was dry and hard from laying under a hot lamp for too long, the Shakshuka was edible but the eggs were hard baked and there was dry burnt residue in the bottom of the dish which would seem to indicate that, like the bacon, it had stood for too long on a hot plate/under a hot lamp. The Egg Benedict Royal was cold but serve on a hot plate, how? Whilst there seemed to always be an adequate number of staff waiting on in the breakfast room, service was slow, again I think an indicator of issues in the kitchen. Evening bar service raised another issue. Arriving in the Bar at around 10.30pm we were told that the tap beers were not available, but we could have bottled beer. Some ten minutes later it was noticed that other customers had been served with tap beers. On questioning this I was told that the reason was that at the time of our request the sprinkler nozzles had been removed for cleaning. Whilst being given this explanation it was noticed that the nozzles were not on the tap outlets. Had they somehow been replaced to serve the other customers? It is in my understanding that the cleaning of sprinkler nozzles is a full overnight soak.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$90
February	US$96
March	US$100
April	US$108
May	US$138
June	US$128
July	US$159
August	US$138
September	US$132
October	US$116
November	US$108
December	US$111

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $155
6 $110	7 $156	8 $204	9 $133	10 $180	11 $179	12 $247
13 $120	14 $182	15 $201	16 $103	17 $204	18 $155	19 $212
20 $122	21 $122	22 $120	23 $145	24 $169	25 $233	26 $238
27 $126	28 $121	29 $98	30 $121

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $102	3 $183
4 $111	5 $91	6 $114	7 $89	8 $171	9 $109	10 $208
11 $90	12 $90	13 $91	14 $91	15 $91	16 $113	17 $173
18 $89	19 $90	20 $90	21 $91	22 $90	23 $114	24 $176
25 $89	26 $91	27 $91	28 $115	29 $91	30 $123	31 $221

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Monthly average prices

About this property

Location

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Very good

Who stays here?

What guests think

Property policies

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