Best Western York House Hotel
US$93
/ night
Avg. for September
Select dates to see prices and availability
US$93
/ night
Avg. for September
Monthly average prices
Nightly prices at Best Western York House Hotel average US$68 in the cheapest month (December) and US$111 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$69 |
| February | US$76 |
| March | US$93 |
| April | US$81 |
| May | US$85 |
| June | US$111 |
| July | US$100 |
| September | US$93 |
| October | US$78 |
| November | US$74 |
| December | US$68 |
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Sept · US$93
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D
Most expensive: June (~US$111)
Cheapest: December (~US$68)
About this property
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Amenities
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Business amenities
Featured amenities include a business center, express check-out, and a 24-hour front desk.
Dining
Satisfy your appetite for dinner at Verandah Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 76 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
With a stay at Best Western York House Hotel, you'll be centrally located in Eastbourne, within a 10-minute drive of South Downs National Park and Eastbourne Beach. This beach hotel is 0.2 mi (0.4 km) from Redoubt Fortress and Military Museum and 0.3 mi (0.5 km) from Eastbourne Pier.
What's nearby
Eastbourne Beach(0.1 Miles)
Redoubt Fortress and Military Museum(0.2 Miles)
Eastbourne Pier(0.4 Miles)
Treasure Island(0.4 Miles)
Eastbourne Bandstand(0.6 Miles)
Cineworld Eastbourne at The Beacon(0.8 Miles)
Princes Park(0.8 Miles)
Devonshire Park Theatre(0.8 Miles)
Eastbourne Heritage Centre(0.8 Miles)
Fort Fun(0.9 Miles)
Congress Theatre(1 Miles)
Western Lawns(1 Miles)
Towner Art Gallery(1 Miles)
Devonshire Park Lawn Tennis Club(1.1 Miles)
Eastbourne Town Hall(1.1 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Room service
Location
14-22 Royal Parade, Eastbourne City Centre, Eastbourne Seafront, Eastbourne, England, United Kingdom
Eastbourne Beach (0.1 Miles)
Redoubt Fortress and Military Museum (0.2 Miles)
Eastbourne Pier (0.4 Miles)
Treasure Island (0.4 Miles)
Eastbourne Bandstand (0.6 Miles)
Cineworld Eastbourne at The Beacon (0.8 Miles)
Guest reviews
7.8
Good
Based on 1,599 verified reviews
Who stays here?
Business
19%
Couple
46%
Family
24%
Group
9%
What guests think
AI-generated summary based on recent guest reviews
At Best Western York House Hotel, guests frequently highlight the friendly, helpful staff, the prime seafront setting with sea views, and the small heated indoor pool, noting a traditional building with plenty of character.
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What guests think
At Best Western York House Hotel, guests frequently highlight the friendly, helpful staff, the prime seafront setting with sea views, and the small heated indoor pool, noting a traditional building with plenty of character.
On-street parking permits are convenient and inexpensive, and some rooms are spacious with pleasant views. Common downsides include dated decor, very small rooms, maintenance issues, and inconsistent cleanliness in places such as bathrooms, carpets, and pool changing areas. Breakfast is often enjoyed but can be average or inconsistent, while dinners range from decent to so-so. Best for short seaside breaks where modern polish is not the priority.
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AI-generated summary based on recent guest reviews
Facilities
Small heated indoor pool is a popular perk, and on-street parking permits are convenient and inexpensive; there’s also a seafront terrace. Some facilities feel dated, with occasional complaints about pool changing areas and a dark, unwelcoming bar.
Related guest reviews
10
Neil
27 Jul 2025
·
Stayed 1 night
Nice hotel. Lovely terrace looking out to sea. Friendly staff
Nice hotel. Lovely terrace looking out to sea. Friendly staff
10
Esther
28 Nov 2025
·
Stayed 1 night
The room was lovely, clean, and enjoyed the heated pool...breakfast was very good too...
The room was lovely, clean, and enjoyed the heated pool...breakfast was very good too...
10
Julie
13 Mar 2025
·
Stayed 2 nights
Good location walkable distance to all the local areas. Bar appeared dark and unwelcoming Pool clean and well kept nice and warm
Good location walkable distance to all the local areas. Bar appeared dark and unwelcoming Pool clean and well kept nice and warm
8
Gordon
15 Jul 2025
·
Stayed 3 nights
Had a pleasant stay in York House hotel they have a nice Veranda. We can sit in the Sun or the shade and have a pleasant drink looking at the beach. parking is reasonable as they have permits and there is also free on street parking just around the corner.
Had a pleasant stay in York House hotel they have a nice Veranda. We can sit in the Sun or the shade and have a pleasant drink looking at the beach. parking is reasonable as they have permits and there is also free on street parking just around the corner.
8
Julian
30 Aug 2025
·
Stayed 1 night
Well positioned hotel. We enjoyed the swimming pool and the hotel has a nice atmosphere. The free tea and coffee provided in the room were of excellent quality. Would return.
Well positioned hotel. We enjoyed the swimming pool and the hotel has a nice atmosphere. The free tea and coffee provided in the room were of excellent quality. Would return.
6
Mary
3 Feb 2025
·
Stayed 2 nights
good value. Disappointed in swimming pool. Nice pool, nice and warm. But only a cold shower at side of pool. Nobody showered before going in pool. Shower so cold unable to shower afterwards. No instructions about towels. If I had known about the showers I would have taken the big bath towel from my bedroom. Then when I got out of the pool I could have run up the stairs..the only way to the pool was through the dining room. Very embarrassed I would have slipped between the guests eating and caught the lift up to my room. I'm not sure I would have had the cheek to do that..as it happened I had only taken a very small hand towel thinking I would be able to pick up a pool towel like at all the other hotel pools I've used.
good value. Disappointed in swimming pool. Nice pool, nice and warm. But only a cold shower at side of pool. Nobody showered before going in pool. Shower so cold unable to shower afterwards. No instructions about towels. If I had known about the showers I would have taken the big bath towel from my bedroom. Then when I got out of the pool I could have run up the stairs..the only way to the pool was through the dining room. Very embarrassed I would have slipped between the guests eating and caught the lift up to my room. I'm not sure I would have had the cheek to do that..as it happened I had only taken a very small hand towel thinking I would be able to pick up a pool towel like at all the other hotel pools I've used.
8
Zoe
15 Sept 2023
·
Stayed 1 night
Reasonably priced, good location, free parking on nearby streets, easy check in, friendly staff, pool an added bonus, was small but we had it to ourselves.
Reasonably priced, good location, free parking on nearby streets, easy check in, friendly staff, pool an added bonus, was small but we had it to ourselves.
10
Michelle
8 Jul 2024
·
Stayed 1 night
Nice hotel opposite the beach with Lovely pool . Great location .
Nice hotel opposite the beach with Lovely pool . Great location .
8
NICHOLA
1 Jun 2024
·
Stayed 3 nights
Everything was fine except attention to detail. Skirting boards around the window, the bin in bathroom everytime you went to put your foot on the peddle the bin toppled ovet so i had to use my hands. First maids service They didnt top up coffee and tea. They kindly put almond milk in our room but failed to put dairy milks which i did say it was only 1 of us who were dairy free. The changing room for swimming was absolutely disgusting. It made one feel dirty. The decor is crumbling. The bin for the towels was filthy and marked inside. This really let everything down. Otherwise staff were friendly and professional for the standard of hotel. The restaurant food and staff was very good. Good chef and well trained staff. Reception staff professional and friendly. Position of hotel good.hallway needs upgrading and more attention to detail with cleaning. Parking should be free especially as i have a disabled badge. The car park was relatively empty. That is just greed. Over all good stay.
Everything was fine except attention to detail. Skirting boards around the window, the bin in bathroom everytime you went to put your foot on the peddle the bin toppled ovet so i had to use my hands. First maids service They didnt top up coffee and tea. They kindly put almond milk in our room but failed to put dairy milks which i did say it was only 1 of us who were dairy free. The changing room for swimming was absolutely disgusting. It made one feel dirty. The decor is crumbling. The bin for the towels was filthy and marked inside. This really let everything down. Otherwise staff were friendly and professional for the standard of hotel. The restaurant food and staff was very good. Good chef and well trained staff. Reception staff professional and friendly. Position of hotel good.hallway needs upgrading and more attention to detail with cleaning. Parking should be free especially as i have a disabled badge. The car park was relatively empty. That is just greed. Over all good stay.
8
Stuart
26 Oct 2025
·
Stayed 3 nights
Lovely sea-view room - nice and quiet despite being close to the main road. BIG comfortable bed. Staff were very friendly and helpful. A great treat to have a (small) heated swimming pool on site Parking is available on sea front with vouchers - very cheap! Good options to eat in the Hotel as well as some nice restaurants nearby.
Lovely sea-view room - nice and quiet despite being close to the main road. BIG comfortable bed. Staff were very friendly and helpful. A great treat to have a (small) heated swimming pool on site Parking is available on sea front with vouchers - very cheap! Good options to eat in the Hotel as well as some nice restaurants nearby.
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AI-generated summary based on recent guest reviews
Cleanliness
Inconsistent: while many rooms are clean or even spotless, multiple reviews cite dust, stained carpets or linens, mould, and tired public-area carpets.
Related guest reviews
6
Nick
9 Jul 2024
·
Stayed 1 night
A very tired hotel. Rooms were clean, but glass doors covered in finger marks, dirty carpets on stairs and landing. Gaffa tape holding carpet together in breakfast room.
A very tired hotel. Rooms were clean, but glass doors covered in finger marks, dirty carpets on stairs and landing. Gaffa tape holding carpet together in breakfast room.
10
Cassie
29 Aug 2025
·
Stayed 3 nights
Lovely stay at this hotel. Staff were friendly and helpful and the room was spotlessly clean.
Lovely stay at this hotel. Staff were friendly and helpful and the room was spotlessly clean.
8
Chris
6 Sept 2023
·
Stayed 3 nights
It is a lovely location, a large hotel with friendly staff. our room was tiny with a view over an alleyway, We had a fair bit of noise in the night from outside, but I guess that cant be helped. The room looked as though it had never been cleaned. the floor was filthy, thick with dust and had nail clippings on it. under the beds were like just horrific. the picture rail was thick with dust and cobwebs everywhere.Bead sheets were ripped and had hair on them. Bathroom was 'ok' shower was weak at best. the room was serviced daily, however beds were not made, just the sheet simply launched at the bed.
It is a lovely location, a large hotel with friendly staff. our room was tiny with a view over an alleyway, We had a fair bit of noise in the night from outside, but I guess that cant be helped. The room looked as though it had never been cleaned. the floor was filthy, thick with dust and had nail clippings on it. under the beds were like just horrific. the picture rail was thick with dust and cobwebs everywhere.Bead sheets were ripped and had hair on them. Bathroom was 'ok' shower was weak at best. the room was serviced daily, however beds were not made, just the sheet simply launched at the bed.
6
Susan
22 May 2024
·
Stayed 1 night
Unfortunately there was mould on the ceiling in the bathroom and the extractor fan(no window) was clogged with fluff and dust!! Also the bed heads and lamps were very dusty,not nice!! Would not stay again and was disappointed as have recently stayed at another Best Western. The breakfast at the other hotel was also much superior so was disappointed with this as well!!
Unfortunately there was mould on the ceiling in the bathroom and the extractor fan(no window) was clogged with fluff and dust!! Also the bed heads and lamps were very dusty,not nice!! Would not stay again and was disappointed as have recently stayed at another Best Western. The breakfast at the other hotel was also much superior so was disappointed with this as well!!
6
Ruthless
11 Jul 2025
·
Stayed 2 nights
Helpful, friendly staff. Very small, run down rooms that haven’t been thoroughly cleaned in years. Beds are old and too soft. There was no ventilation in the bathroom, probably because the vent was filled with dirt and dust. Normally, I do pushups and stretches on the floor every morning but I would not do that here. On the plus side, it is literally across the street from the beach so the location is great. But I would not stay again because of the lack of cleanliness.
Helpful, friendly staff. Very small, run down rooms that haven’t been thoroughly cleaned in years. Beds are old and too soft. There was no ventilation in the bathroom, probably because the vent was filled with dirt and dust. Normally, I do pushups and stretches on the floor every morning but I would not do that here. On the plus side, it is literally across the street from the beach so the location is great. But I would not stay again because of the lack of cleanliness.
8
Louise
21 Aug 2023
·
Stayed 1 night
The seafront location was appealing. Parking was free on the roads to the rear. The staff were so polite and curteous and there was a swimming pool! Breakfast was also yummy. Only down sides (hence not a 5 star review) is that the pool area and changing rooms were quite dirty and worn. Also sheets had a stain. Otherwise a really lovely stay.
The seafront location was appealing. Parking was free on the roads to the rear. The staff were so polite and curteous and there was a swimming pool! Breakfast was also yummy. Only down sides (hence not a 5 star review) is that the pool area and changing rooms were quite dirty and worn. Also sheets had a stain. Otherwise a really lovely stay.
4
M.A.
13 Jul 2025
·
Stayed 2 nights
Located next to the beach but Very outdated, carpet in diningroom was filthy and patched up with plastic and ducktape. Seats in diningroom looked as if they were from the 2nd world war. Bed was ok Bathroom faucet was rusty and sink very small. I put my toothbrush on the Glass shelf above sink and it fell off. So everything really old and crappy. Pool was ok. TV worked (better than other hotels where we stayed. Breakfast was ok. Typical English but ok. Staff was amazing, very helpfull and nice. When you are lucky and find a parkingspot across from the hotel they provide you with a tag so you can stay all day. We stayed two nights and had a spot across from the hotel every day.
Located next to the beach but Very outdated, carpet in diningroom was filthy and patched up with plastic and ducktape. Seats in diningroom looked as if they were from the 2nd world war. Bed was ok Bathroom faucet was rusty and sink very small. I put my toothbrush on the Glass shelf above sink and it fell off. So everything really old and crappy. Pool was ok. TV worked (better than other hotels where we stayed. Breakfast was ok. Typical English but ok. Staff was amazing, very helpfull and nice. When you are lucky and find a parkingspot across from the hotel they provide you with a tag so you can stay all day. We stayed two nights and had a spot across from the hotel every day.
8
Anna
25 Aug 2024
·
Stayed 2 nights
Clean & comfortable
Clean & comfortable
2
Christopher
13 May 2025
·
Stayed 1 night
Room was dirty, delapidated, and very tired. There was a faded but obvious blood stain on a bedsheet, broken tiles and mould in the bathroom, broken aircon. Lovely view but the area felt sketchy at night. Big room, though. Fine for a night, but would be awful for a longer stay
Room was dirty, delapidated, and very tired. There was a faded but obvious blood stain on a bedsheet, broken tiles and mould in the bathroom, broken aircon. Lovely view but the area felt sketchy at night. Big room, though. Fine for a night, but would be awful for a longer stay
4
Alfie
4 Jun 2024
·
Stayed 1 night
Room was filthy , had to change rooms because it was that bad , take a fifty pound deposit when you get there and not told prior
Room was filthy , had to change rooms because it was that bad , take a fifty pound deposit when you get there and not told prior
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AI-generated summary based on recent guest reviews
Rooms
Experiences vary from spacious, comfortable sea-view rooms to very small, dated ones, with some reporting old TVs and worn decor. Lack of air conditioning and occasional street or internal noise are noted; fans are sometimes provided.
Related guest reviews
10
Laura
13 Apr 2023
·
Stayed 2 nights
This was our 4th stay at York House & it just keeps getting better.. we had a super room on 3rd floor seafront.. so clean & comfy!! Staff all friendly & so helpful & thoughtful. We highly recommend this home from home & enjoyed the swimming pool as well as our B&B experience.
This was our 4th stay at York House & it just keeps getting better.. we had a super room on 3rd floor seafront.. so clean & comfy!! Staff all friendly & so helpful & thoughtful. We highly recommend this home from home & enjoyed the swimming pool as well as our B&B experience.
6
Graham
11 Sept 2023
·
Stayed 1 night
Nice to have a swimming pool, though its shape, state of decor, water clarity, and ambience left a bit to be desired. Fundamentally, the hotel is tired. A comprehensive clean and redecoration would boost it enormously. Why don't the housekeeping staff do a basic check each day - one of the cups was dirty and there was a bulb missing from one of the lights. It's a good location. Some of the information on the website is a little unclear and lacking (eg it says there's no car park, but doesn't mention the availability of parking permits). The wifi signal in my room (152) was non-existent, so I had to use my phone as a hotspot.
Nice to have a swimming pool, though its shape, state of decor, water clarity, and ambience left a bit to be desired. Fundamentally, the hotel is tired. A comprehensive clean and redecoration would boost it enormously. Why don't the housekeeping staff do a basic check each day - one of the cups was dirty and there was a bulb missing from one of the lights. It's a good location. Some of the information on the website is a little unclear and lacking (eg it says there's no car park, but doesn't mention the availability of parking permits). The wifi signal in my room (152) was non-existent, so I had to use my phone as a hotspot.
8
Jacqueline
13 Aug 2025
·
Stayed 1 night
Bed was comfortable, room was sufficient and clean but warm however, a fan was supplied.
Bed was comfortable, room was sufficient and clean but warm however, a fan was supplied.
10
Mark
15 Jul 2024
·
Stayed 1 night
We had a perfect little two night stay. Walking the South Downs. Got upgraded to a really big sea view room. Great shower and towels etc. Bed was comfy there was a little fan to help cool us down at night. All staff really friendly and helpful. Couldn’t fault it tbh. We had the breakfast on the first morning which was nice more or less what you’d expect from a buffet breakfast, fresh croissant and pain aux chocolate was a nice touch. Very happy with whole stay.
We had a perfect little two night stay. Walking the South Downs. Got upgraded to a really big sea view room. Great shower and towels etc. Bed was comfy there was a little fan to help cool us down at night. All staff really friendly and helpful. Couldn’t fault it tbh. We had the breakfast on the first morning which was nice more or less what you’d expect from a buffet breakfast, fresh croissant and pain aux chocolate was a nice touch. Very happy with whole stay.
8
Stacey
15 Feb 2023
·
Stayed 2 nights
Stayed previously and always been happy. On this occasion I had a very small room which was also quite dark. Only a shower, again tiny bathroom. Didn’t find the mattress particularly comfortable. Kettle & tea/coffees, staff happy to replenish these. Swimming pool warm and clean. Didn’t have breakfast on this visit but have done previously & loved it. Staff always very friendly
Stayed previously and always been happy. On this occasion I had a very small room which was also quite dark. Only a shower, again tiny bathroom. Didn’t find the mattress particularly comfortable. Kettle & tea/coffees, staff happy to replenish these. Swimming pool warm and clean. Didn’t have breakfast on this visit but have done previously & loved it. Staff always very friendly
8
Helen
31 Jul 2025
·
Stayed 1 night
A good hotel but the bedroom and bathroom was in need of refurbishment
A good hotel but the bedroom and bathroom was in need of refurbishment
6
Alan
8 Aug 2025
·
Stayed 2 nights
Our room was very small bed very small for 2 no air con food was very good breakfast good
Our room was very small bed very small for 2 no air con food was very good breakfast good
2
James
20 Aug 2025
·
Stayed 1 night
The worst bed I have ever slept in. The tv was about as big as a postage stamp. Breakfast was ok I paid £10 for an upgrade and the room was still tiny, so I reckon their "small" rooms (which I was initially booked into) must be like a coffin. Ample parking on the street. Went out for a walk about 9pm, that part of town is well shifty.
The worst bed I have ever slept in. The tv was about as big as a postage stamp. Breakfast was ok I paid £10 for an upgrade and the room was still tiny, so I reckon their "small" rooms (which I was initially booked into) must be like a coffin. Ample parking on the street. Went out for a walk about 9pm, that part of town is well shifty.
6
Shannon
11 Aug 2025
·
Stayed 3 nights
Very spacious rooms and beautiful but a tad dated. Nice views.
Very spacious rooms and beautiful but a tad dated. Nice views.
6
William Douglas
11 Aug 2023
·
Stayed 1 night
Good location, had a room with a view but it was very noisy (motorcycles sounded like they were racing out front) and we closed windows and it was like they were still open, no air conditioning, curtain on bathroom window was see through, bed and pillow were hard as a rock, all three of us noticed and didn’t sleep well, staff at breakfast made it feel like we were bothering them when asking for sugar packets etc as there were none at our table.
Good location, had a room with a view but it was very noisy (motorcycles sounded like they were racing out front) and we closed windows and it was like they were still open, no air conditioning, curtain on bathroom window was see through, bed and pillow were hard as a rock, all three of us noticed and didn’t sleep well, staff at breakfast made it feel like we were bothering them when asking for sugar packets etc as there were none at our table.
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AI-generated summary based on recent guest reviews
Service
Service is a standout, with friendly, helpful, and professional staff frequently praised across reception and dining. Issues are usually addressed promptly.
Related guest reviews
8
Pam
20 Apr 2025
·
Stayed 1 night
The staff were very helpful. The hotel is a bit outdated but it was comfortable and a bed for the night.
The staff were very helpful. The hotel is a bit outdated but it was comfortable and a bed for the night.
10
Laura
13 Apr 2023
·
Stayed 2 nights
This was our 4th stay at York House & it just keeps getting better.. we had a super room on 3rd floor seafront.. so clean & comfy!! Staff all friendly & so helpful & thoughtful. We highly recommend this home from home & enjoyed the swimming pool as well as our B&B experience.
This was our 4th stay at York House & it just keeps getting better.. we had a super room on 3rd floor seafront.. so clean & comfy!! Staff all friendly & so helpful & thoughtful. We highly recommend this home from home & enjoyed the swimming pool as well as our B&B experience.
10
Sessy
22 May 2023
·
Stayed 1 night
Great stay. Spacious room and nice staff.
Great stay. Spacious room and nice staff.
10
Mark
15 Jul 2024
·
Stayed 1 night
We had a perfect little two night stay. Walking the South Downs. Got upgraded to a really big sea view room. Great shower and towels etc. Bed was comfy there was a little fan to help cool us down at night. All staff really friendly and helpful. Couldn’t fault it tbh. We had the breakfast on the first morning which was nice more or less what you’d expect from a buffet breakfast, fresh croissant and pain aux chocolate was a nice touch. Very happy with whole stay.
We had a perfect little two night stay. Walking the South Downs. Got upgraded to a really big sea view room. Great shower and towels etc. Bed was comfy there was a little fan to help cool us down at night. All staff really friendly and helpful. Couldn’t fault it tbh. We had the breakfast on the first morning which was nice more or less what you’d expect from a buffet breakfast, fresh croissant and pain aux chocolate was a nice touch. Very happy with whole stay.
6
Elizabeth
24 Jul 2025
·
Stayed 2 nights
Great waterfront location. Front desk were professional, kind and very accommodating, ensuring I did not have to move rooms when I extended my stay.
Great waterfront location. Front desk were professional, kind and very accommodating, ensuring I did not have to move rooms when I extended my stay.
8
STEPHEN
9 Dec 2024
·
Stayed 1 night
Comfortable room and friendly staff
Comfortable room and friendly staff
10
Nicholas
25 Mar 2023
·
Stayed 1 night
Exceptional value for the price. Perfect location on the sea front with amazing views. Excellent staff that go out their way to make your stay enjoyable. Lovely bar and seating area. Overall, very pleasant for the price.
Exceptional value for the price. Perfect location on the sea front with amazing views. Excellent staff that go out their way to make your stay enjoyable. Lovely bar and seating area. Overall, very pleasant for the price.
10
Laura
26 Aug 2024
·
Stayed 2 nights
Great staff and having a pool makes it 5 star. Breakfast was nice & fresh and it’s a 18 min walk from the train station. Some areas of the hotel are showing wear and tear but it’s clean. I would definitely stay here again.
Great staff and having a pool makes it 5 star. Breakfast was nice & fresh and it’s a 18 min walk from the train station. Some areas of the hotel are showing wear and tear but it’s clean. I would definitely stay here again.
8
adam
27 Feb 2023
·
Stayed 1 night
The hotel is a little gem of a place really, i don't understand the bad reviews to be honest.. ok the place is a little bit tired on the corridor area but the room's are very comfortable and have everything needed for 4 night's working in the area, reception and bar are excellent the staff are very friendly and the night porter ( SA Dave) is a absolute complement to good hospitality service 😀 👍 , thanks for cuppa mate 👍
The hotel is a little gem of a place really, i don't understand the bad reviews to be honest.. ok the place is a little bit tired on the corridor area but the room's are very comfortable and have everything needed for 4 night's working in the area, reception and bar are excellent the staff are very friendly and the night porter ( SA Dave) is a absolute complement to good hospitality service 😀 👍 , thanks for cuppa mate 👍
8
Heather
6 Jul 2025
·
Stayed 1 night
I have stayed here around 8 times now and each time the staff have been excellent. They are friendly, kind and attentive, which is why I return to this particular hotel.
I have stayed here around 8 times now and each time the staff have been excellent. They are friendly, kind and attentive, which is why I return to this particular hotel.
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AI-generated summary based on recent guest reviews
Location
Prime seafront location close to the promenade and within walking distance of attractions; parking permits help. A few guests mention street noise or the area feeling rough at night.
Related guest reviews
10
Julie
13 Mar 2025
·
Stayed 2 nights
Good location walkable distance to all the local areas. Bar appeared dark and unwelcoming Pool clean and well kept nice and warm
Good location walkable distance to all the local areas. Bar appeared dark and unwelcoming Pool clean and well kept nice and warm
10
Tina
27 Apr 2023
·
Stayed 1 night
Great location close to all amenities. Very comfortable stay. Polite and competent staff. Excellent value for money.
Great location close to all amenities. Very comfortable stay. Polite and competent staff. Excellent value for money.
10
Sara
28 Jul 2025
·
Stayed 2 nights
We had a lovely short break away and cannot fault our time. Friendly service, efficient staff, good facilities and a great location.
We had a lovely short break away and cannot fault our time. Friendly service, efficient staff, good facilities and a great location.
10
Laura
26 Aug 2024
·
Stayed 2 nights
Great staff and having a pool makes it 5 star. Breakfast was nice & fresh and it’s a 18 min walk from the train station. Some areas of the hotel are showing wear and tear but it’s clean. I would definitely stay here again.
Great staff and having a pool makes it 5 star. Breakfast was nice & fresh and it’s a 18 min walk from the train station. Some areas of the hotel are showing wear and tear but it’s clean. I would definitely stay here again.
10
Michael
15 Jun 2025
·
Stayed 2 nights
Great location. Nice clean room with polite staff. Would definitely come again.
Great location. Nice clean room with polite staff. Would definitely come again.
10
Michelle
8 Jul 2024
·
Stayed 1 night
Nice hotel opposite the beach with Lovely pool . Great location .
Nice hotel opposite the beach with Lovely pool . Great location .
8
Stuart
26 Oct 2025
·
Stayed 3 nights
Lovely sea-view room - nice and quiet despite being close to the main road. BIG comfortable bed. Staff were very friendly and helpful. A great treat to have a (small) heated swimming pool on site Parking is available on sea front with vouchers - very cheap! Good options to eat in the Hotel as well as some nice restaurants nearby.
Lovely sea-view room - nice and quiet despite being close to the main road. BIG comfortable bed. Staff were very friendly and helpful. A great treat to have a (small) heated swimming pool on site Parking is available on sea front with vouchers - very cheap! Good options to eat in the Hotel as well as some nice restaurants nearby.
2
James
20 Aug 2025
·
Stayed 1 night
The worst bed I have ever slept in. The tv was about as big as a postage stamp. Breakfast was ok I paid £10 for an upgrade and the room was still tiny, so I reckon their "small" rooms (which I was initially booked into) must be like a coffin. Ample parking on the street. Went out for a walk about 9pm, that part of town is well shifty.
The worst bed I have ever slept in. The tv was about as big as a postage stamp. Breakfast was ok I paid £10 for an upgrade and the room was still tiny, so I reckon their "small" rooms (which I was initially booked into) must be like a coffin. Ample parking on the street. Went out for a walk about 9pm, that part of town is well shifty.
8
Hazel
3 Jul 2023
·
Stayed 1 night
Stayed in Eastbourne to go the tennis, hotel was a 15 min walk to tennis. Hotel situated right opposite the beach, great to walk along the esplanade.
Stayed in Eastbourne to go the tennis, hotel was a 15 min walk to tennis. Hotel situated right opposite the beach, great to walk along the esplanade.
6
John
27 Jun 2025
·
Stayed 2 nights
Staff were great. Property and surrounding area is run down.
Staff were great. Property and surrounding area is run down.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised but can be average or inconsistent in temperature and variety; dinner ranges from decent to underwhelming. Overall food value and quality vary by day.
Related guest reviews
6
Agnieszka
28 May 2024
·
Stayed 2 nights
I was excited about our stay in Best Western as I stayed at their hotels before (aboard). The hotel is located on the seafront, close to the Pier. I received a pleasant welcome at check-in. Our room however was very dated. Bed had a too soft mattresses and we could feel all the springs. Warm water tap wasn’t working. Breakfast was ok; a choice of 4 warm meals and some cerial, yoghurt, fruit and pastries. There is also a small warm indoor pool which is a bonus.
I was excited about our stay in Best Western as I stayed at their hotels before (aboard). The hotel is located on the seafront, close to the Pier. I received a pleasant welcome at check-in. Our room however was very dated. Bed had a too soft mattresses and we could feel all the springs. Warm water tap wasn’t working. Breakfast was ok; a choice of 4 warm meals and some cerial, yoghurt, fruit and pastries. There is also a small warm indoor pool which is a bonus.
6
J Martin
13 Feb 2023
·
Stayed 2 nights
Overall OK. Staff helpful and friendly. Breakfast on Day 1 appalling - luke warm coffee including refills. Cooked breakfast wasn't hot and had obviously left lying around kitchen for some time - unpleasant. Day 2 much better - hot coffee and cooked food hot.
Overall OK. Staff helpful and friendly. Breakfast on Day 1 appalling - luke warm coffee including refills. Cooked breakfast wasn't hot and had obviously left lying around kitchen for some time - unpleasant. Day 2 much better - hot coffee and cooked food hot.
8
Susanne
25 Jul 2025
·
Stayed 4 nights
The food was very good.The staff were very helpful. Carpeting could do to be replaced in dining room and lift.
The food was very good.The staff were very helpful. Carpeting could do to be replaced in dining room and lift.
10
Pauine
24 Nov 2025
·
Stayed 1 night
room over looked the and was very clean and comfortable, staff very friendly and helpful and breakfast excellent
room over looked the and was very clean and comfortable, staff very friendly and helpful and breakfast excellent
10
Esther
28 Nov 2025
·
Stayed 1 night
The room was lovely, clean, and enjoyed the heated pool...breakfast was very good too...
The room was lovely, clean, and enjoyed the heated pool...breakfast was very good too...
10
Emma
15 Jun 2024
·
Stayed 2 nights
Was a quiet hotel and the dining room was excellent.
Was a quiet hotel and the dining room was excellent.
6
ADEKEMI
13 Nov 2023
·
Stayed 2 nights
Inside layout of the property needs updating. Staff are helpful and polite. Dinner is average and not much choice Breakfast is lovely
Inside layout of the property needs updating. Staff are helpful and polite. Dinner is average and not much choice Breakfast is lovely
6
Susan
18 Apr 2025
·
Stayed 1 night
Hotel good location. Staff very friendly and helpful. Very clean. Room small but adequate. Bed comfortable but pillows hard and flat. Breakfast average. No fruit and porridge was tasteless made with water. Hot food good choice.
Hotel good location. Staff very friendly and helpful. Very clean. Room small but adequate. Bed comfortable but pillows hard and flat. Breakfast average. No fruit and porridge was tasteless made with water. Hot food good choice.
2
CAROL
5 Feb 2023
·
Stayed 2 nights
What can I say!!! Dirty run down uncomfortable come to mind. Carpets are that old they look like a pair of ripped jeans, other parts have been patched up or are that caked with dirt they are flat. Bedroom was tiny and full of black cobwebs hanging from the ceiling . Mattress was full of stains and very uncomfortable. We went into the restaurant for dinner and couldn’t eat the food it was awful. We booked breakfast and was told there was a continental buffet, but it was shut on second day and had to order through the waiter, which took ages.we won’t be recommending this hotel in fact I’d say avoid it
What can I say!!! Dirty run down uncomfortable come to mind. Carpets are that old they look like a pair of ripped jeans, other parts have been patched up or are that caked with dirt they are flat. Bedroom was tiny and full of black cobwebs hanging from the ceiling . Mattress was full of stains and very uncomfortable. We went into the restaurant for dinner and couldn’t eat the food it was awful. We booked breakfast and was told there was a continental buffet, but it was shut on second day and had to order through the waiter, which took ages.we won’t be recommending this hotel in fact I’d say avoid it
6
Jeremy
8 Jul 2023
·
Stayed 2 nights
Slightly tired property. Did have a bar but very few seem to use, so no atmosphere. one good thing at breakfast - the main hot meal is prepared to order. Hotel has a terrace facing the sea, so nice to sit out if weather warm
Slightly tired property. Did have a bar but very few seem to use, so no atmosphere. one good thing at breakfast - the main hot meal is prepared to order. Hotel has a terrace facing the sea, so nice to sit out if weather warm
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AI-generated summary based on recent guest reviews
6
Billy
3 weeks ago
·
Stayed 1 night
Having been spoilt at best western hove we decided to come here,we got a cheapish room only deal,left hand lift not working so had to trapse through corridors from other end of hotel a lot of carpets were threadbare in corridors that said room clean enough but small at the back of hotel,window both rotten inside and out,shower worked well,but miles apart from hove hotel, the window frame was rotten as pics show view outside was just a view of loads of bird poo which looks like it had been there over many months,the most worrying thing though as there was no restrictions on the window so could open fully if someone wished to get out from the 3rd floor,a health and safety’s nightmare scenario and not good for a hotel,room 392 comfort room not so good
Having been spoilt at best western hove we decided to come here,we got a cheapish room only deal,left hand lift not working so had to trapse through corridors from other end of hotel a lot of carpets were threadbare in corridors that said room clean enough but small at the back of hotel,window both rotten inside and out,shower worked well,but miles apart from hove hotel, the window frame was rotten as pics show view outside was just a view of loads of bird poo which looks like it had been there over many months,the most worrying thing though as there was no restrictions on the window so could open fully if someone wished to get out from the 3rd floor,a health and safety’s nightmare scenario and not good for a hotel,room 392 comfort room not so good
10
Fabrizio
5 Aug 2026
·
Stayed 1 night
Lovely staff. Really pleasant stay.
Lovely staff. Really pleasant stay.
10
Joanne
4 Aug 2026
·
Stayed 1 night
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6
Andrew
28 Jul 2026
·
Stayed 1 night
Breakfast was poor value. Ran out of croissants and took ages to replenish the hash browns despite asking
Breakfast was poor value. Ran out of croissants and took ages to replenish the hash browns despite asking
8
Joanne Eclavea
24 Jul 2026
·
Stayed 2 nights
Room was cleaned apart from dirty shower end handle, broken bottom end of the kettle , reported to staff and sorted quickly and replaced new kettle.Room clean indicated but when we went back our room was Not cleaned @ All.Called hotel receptionist send housekeeper to cleaned our room. Good Hotel been here 3x.during Summer i think would be nice to modern "pool" area a bit old design and nice if music play while using the hotel pool access more inviting..its quiet there .Other than that still recommend stay @ this hotel for 2 nights not bad.
Room was cleaned apart from dirty shower end handle, broken bottom end of the kettle , reported to staff and sorted quickly and replaced new kettle.Room clean indicated but when we went back our room was Not cleaned @ All.Called hotel receptionist send housekeeper to cleaned our room. Good Hotel been here 3x.during Summer i think would be nice to modern "pool" area a bit old design and nice if music play while using the hotel pool access more inviting..its quiet there .Other than that still recommend stay @ this hotel for 2 nights not bad.
FAQs about Best Western York House Hotel
Is parking available at the property?
Parking is available on-site. Additional details regarding the type of parking, costs, and reservation requirements are not specified.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 16.95 per person.
Are pets allowed at the property?
Pets are allowed with a fee of GBP 20 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is from 3:00 PM until 11:59 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What is the location of the property in relation to key landmarks?
The property is centrally located in Eastbourne, within a 10-minute drive of South Downs National Park and Eastbourne Beach. It is 0.2 mi from Redoubt Fortress and Military Museum and 0.3 mi from Eastbourne Pier.
Does the property have a swimming pool?
Yes, the property features an indoor pool and an outdoor heated pool. The operational hours and seasonal availability are not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: NO DATA
- 2026-09-05: 113.99280291442871USD
- 2026-09-06: 63.23827075958252USD
- 2026-09-07: 74.78248326568604USD
- 2026-09-08: 90.29728164215088USD
- 2026-09-09: 87.56606176452637USD
- 2026-09-10: 79.62485458068848USD
- 2026-09-11: 75.63472183227539USD
- 2026-09-12: 93.02701290893555USD
- 2026-09-13: 59.904602100372315USD
- 2026-09-14: 59.905399570465086USD
- 2026-09-15: 69.08533920135498USD
- 2026-09-16: 69.12161079940796USD
- 2026-09-17: 66.58244830245971USD
- 2026-09-18: 88.46561688995361USD
- 2026-09-19: 109.67566312408447USD
- 2026-09-20: 59.905399570465086USD
- 2026-09-21: 91.24323180541992USD
- 2026-09-22: 101.91886646881103USD
- 2026-09-23: 91.24323180541992USD
- 2026-09-24: 91.24323180541992USD
- 2026-09-25: 82.02702057647706USD
- 2026-09-26: 96.78377046508788USD
- 2026-09-27: 66.36485415725708USD
- 2026-09-28: 69.12161079940796USD
- 2026-09-29: 100.45944303436279USD
- 2026-09-30: 100.45944303436279USD
- 2026-10-01: 125.32689091186523USD
- 2026-10-02: 78.33782645874024USD
- 2026-10-03: 109.67566312408447USD
- 2026-10-04: 63.5945848274231USD
- 2026-10-05: NO DATA
- 2026-10-06: 144.18916747131348USD
- 2026-10-07: 146.55403844909668USD
- 2026-10-08: NO DATA
- 2026-10-09: 72.81080048675537USD
- 2026-10-10: 82.01885093841553USD
- 2026-10-11: 72.78348270568847USD
- 2026-10-12: 109.6749719833374USD
- 2026-10-13: 109.67566312408447USD
- 2026-10-14: 109.67566312408447USD
- 2026-10-15: 91.24323180541992USD
- 2026-10-16: 82.02702057647706USD
- 2026-10-17: 100.45944303436279USD
- 2026-10-18: 72.81080048675537USD
- 2026-10-19: 78.33782645874024USD
- 2026-10-20: 78.33782645874024USD
- 2026-10-21: 78.33782645874024USD
- 2026-10-22: 64.51350518493652USD
- 2026-10-23: 66.36485415725708USD
- 2026-10-24: 100.45944303436279USD
- 2026-10-25: 54.191504203796384USD
- 2026-10-26: 72.81080048675537USD
- 2026-10-27: 72.81080048675537USD
- 2026-10-28: 72.81080048675537USD
- 2026-10-29: 72.81080048675537USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 59.905399570465086USD
- 2026-11-02: 65.97689824829102USD
- 2026-11-03: 66.36485415725708USD
- 2026-11-04: 66.36485415725708USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for full breakfast: approximately GBP 16.95 per person
- Nearby parking fee: GBP 2.50 per night (33 ft away)
- Pet fee: GBP 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Room service
General
Room service
Restaurant
Non-smoking rooms
Packed lunches
Breakfast in the room
Family room
Snack Bar/Deli
Activities
Swimming pool
Beach (nearby)
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Services
Business centre
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Internet
Free wi-fi
Parking
Parking