Name: Cavendish Hotel
Address: Grand Parade, Eastbourne City Centre, Eastbourne Seafront, Eastbourne, England, United Kingdom, Eastbourne Seafront, East Sussex, United Kingdom
Rating: 6.62

Guest reviews

6.6

Pleasant

Based on 5,316 verified reviews

Who stays here?

Business

11%

Couple

55%

Family

15%

Group

11%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Cavendish Hotel, travelers praise the seafront location and frequent sea‑view rooms, and many highlight friendly, accommodating staff, but reviews consistently note dated décor, maintenance issues, and very warm rooms without air conditioning or reliable in‑room Wi‑Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Kevin

3 weeks ago

·

Stayed 1 night

Not made to feel welcome by reception & bar staff! No loo roll in room and when I asked at reception for toilet rolls to be sent to room, I was informed that they don’t do room service and if we had wanted special requests in room then we should have emailed 24 hours before arrival - to be honest I had no idea what she was talking about! Everything was too much trouble! Music and lights turned off in bar between 10.50pm & 11pm leaving us to finish our bottle of wine in semi darkness! At breakfast, music again was turned off and doors shut at 9.55am with staff coming in and out getting drinks from the buffet! Terrible customer service. Wouldn’t recommend and wouldn’t stay again! Britannia hotels have a very low standard.

8

Jacqueline

4 weeks ago

·

Stayed 1 night

Lovely hotel, our room, although a little dated was a great size, large balcony, wonderful views. We had a full bathroom which was perfect and also plenty of tea, coffee and milk not like a lot of fancy hotels where you just get two milk cartons. Staff were very helpful. Breakfast had a good selection.

2

Carley

4 weeks ago

·

Stayed 1 night

The Superior room that we paid for was NOT a Superior room! We was very disappointed with our stay at this hotel.

2

Kay

12 Apr 2026

·

Stayed 1 night

The Cavendish was extremely dirty and in poor condition. We paid for what was shown on the website as a lovely (standard double) we were given a room down many filthy dirty stairs to a dirty room on its own past dirty broken unused dumped tables opposite a staff doorway (room number 64) this room SHOULD NOT be in use. It was like being taken down to the basement dungeon.The window glass was broken..it was dirty, the curtains didn't fit the window and was freezing cold. I spoke to staff who did move us upto level 3 to another room.I would not recommend this hotel for your stay in Eastbourne

10

Hasrat

10 Apr 2026

·

Stayed 1 night

clean room and the staff was very polite

Grand Parade, Eastbourne City Centre, Eastbourne Seafront, Eastbourne, England, United Kingdom

Location

With a stay at Cavendish Hotel in Eastbourne (Eastbourne City Centre), you'll be within a 15-minute drive of South Downs National Park and Seven Sisters. This beach hotel is 0.1 mi (0.1 km) from Eastbourne Bandstand and 0.1 mi (0.2 km) from Eastbourne Beach.

Eastbourne Bandstand(0.1 Miles)

Eastbourne Beach(0.1 Miles)

Eastbourne Heritage Centre(0.2 Miles)

Devonshire Park Theatre(0.2 Miles)

Eastbourne Pier(0.3 Miles)

Congress Theatre(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of GBP 10.00 per night. Parking is limited, and a reservation is not required.

Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee of approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children.

Pets are allowed at the property with a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 11:30 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

The property offers limited wheelchair accessibility. It features step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

The hotel is located in Eastbourne City Centre, just 0.1 miles from Eastbourne Bandstand and Eastbourne Beach. It is within a 15-minute drive of South Downs National Park and Seven Sisters.

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Cavendish Hotel

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Amenities

Property description

Book on Vio

Guest reviews

Pleasant

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Cavendish Hotel