Name: Holiday Inn Hotel & Suites Centro Historico by IHG
Address: Juarez Avenue 211 Jalisco, Downtown Guadalajara, Guadalajara, Guadalajara Municipality, Jalisco, Mexico, Guadalajara, Jalisco, MX
Price range: $66–$119 per night
Rating: 8.58

What guests think

Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG wins strong praise for its very central, walkable location and generally friendly staff, while feedback on rooms, cleanliness, and some facilities shows a mix of comfort, age, and maintenance quirks.

Guests often like the spacious rooms and comfortable beds, but several note dated decor, occasional windowless layouts, street or internal noise, and intermittent air-conditioning or Wi-Fi issues. Cleanliness feedback ranges from very clean to inconsistent, with repeated complaints about worn towels and occasional lapses in bathroom or carpet upkeep. Facilities comments highlight limited, tight parking and aging or inconvenient elevators and accessibility routes; dining is generally well regarded, especially breakfast, though a few found it basic or slow. Expect a convenient base downtown with comfortable space, but be ready for an older property and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is limited, tight, and sometimes unavailable, with no direct elevator access from the garage; several guests also cite old or slow elevators and awkward accessibility to the restaurant. Facilities feel dated overall.

Related guest reviews

8

Javier

Mar 7, 2023

·

Stayed 1 night

Parking limited and tight

10

Victor

Aug 18, 2025

·

Stayed 1 night

Ubicado en el mero centro de la ciudad, a una cuadra de la catedral. Rodeada de numerosos restaurantes y puestos. La habitación muy amplia y limpia. El desayuno estaba incluido y tenia estacionamiento, aunque un poco chico. Buena experiencia.

Translate

2

Ana Ines

Jun 22, 2025

·

Stayed 1 night

Terrible!!! They do not have enough parking space. (Actually only 20 small places and they have more than 70 Rooms). So when I arrived really tired after 6 hrs drivng they told me there was no parking left and that I should go and find a parking lot open somewhere around. Obviously I have to pay for the time the car was in there (a higher rate than usual because of the time of my arrival ). I had to hurry up taking my car there because they close at 11pm and I wouldnt be able to take my car out until the day at 9am. Finally when I get the room, The TV didnt work. They try to fix it 3 times but it didnt work. They moved me to another room in which the shower didnt work. As you can see a nightmare!!!

10

Maricela

Dec 8, 2023

·

Sólo elevadores muy viejos ya

Translate

8

Josefina hortensia

Jul 2, 2025

·

Stayed 1 night

Son dos elevadores y son muy lentos, ojala pudieran revisarlos.

Translate

8

Oralia

Jun 23, 2025

·

Stayed 3 nights

Muy buen ubicación, céntrica, muy buen servicio, recepción, y personal, los cuartos limpios, loq no me NO me gustó fue el establecimiento muy pequeño, cuando salimos fuera ,a un tours q ya regresamos ya no había estacionamiento, tuvimos q pagar , en otro lugar , y creo q no es gusto , porque dice estacionamiento gratis..

Translate

4

NELSON

Oct 24, 2024

·

Stayed 2 nights

No cuenta con elevador a la cochera ni al restaurante. Muy limitado para discapacitados

Translate

6

Dani

Dec 31, 2024

·

Stayed 1 night

The property is old and needs to upgrade, replace curtains and the parking is extremely limited, spaces are very narrow and the access way from the hotel to the parking lot is not handicapped friendly.

2

Enrique

Jul 5, 2023

·

Stayed 1 night

We had to carry out our luggage from the parking lot to our room, no elevator from the parking lot to the lobby. The parking lot is always locked and you need to block traffic to get in, not safe at all.

10

Juan José

Jul 7, 2024

·

Stayed 2 nights

El estacionamiento es pequeño, de difícil su acceso y su maniobrabilidad y capacidad es limitada.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many found rooms very clean, but repeated complaints mention worn, dingy towels and occasional lapses like dirty carpets or pests. Housekeeping consistency varies.

Related guest reviews

6

Miguel

Feb 22, 2023

·

Stayed 4 nights

Carpet was filthy, someone used the bathroom and didn't bother to flush toilet. Made us wonder if they had even cleaned room. It used to be a very nice hotel and we have been staying there for years. Not so sure about returning

2

Francisco

Mar 16, 2025

·

Stayed 1 night

El cuarto no estaba nada limpio. Las habitaciones son muy viejas y desgastadas. Como estaba caro el costo-beneficio no fue bueno. Esta reseña es por que la habitacion estaba cara

Translate

4

Patricia

Nov 19, 2024

·

Stayed 5 nights

They clean the room very late,l went out at 9 and l come back at 3 room not clean , towels are old not white any more Because they are old.

6

Stephanie

Nov 16, 2023

·

Stayed 1 night

I liked the location of the hotel. It's very convenient located in the central. Great restaurant inside, food tastes good. I was disappointed 1st night saw a mouse and cockroach. Friendly staff.

6

magali

Mar 21, 2025

·

Stayed 3 nights

The lobby looks nice but once you exit elevator to go to your room, it looks outdated and rooms are also outdated. On our last day we found a dead roach under the bed.

2

Ismael

Jun 15, 2024

·

Stayed 1 night

Las toallas muy sucias, cuartos muy viejos y sucios

Translate

6

Elisa

Jan 13, 2024

·

Stayed 6 nights

It was noisy with kids running around adults talking loud an laughing. We also asked for a blanket were told no blanket available but could send extra sheets, we said yes please. After an hour called again and they said will take them right away. For whatever reason they never made it to room. Need NEW towels too. Towels are very rough and look brown instead of white. They are gross. Had to go and by me towels cuz couldn’t get ourselves to use there’s.

6

Aime

Jun 19, 2025

·

Stayed 2 nights

Es una habitación muy cara para que no se renueven constantemente, sus toallas estan extremadamente percudidas y si no... estan más negras y manchadas que blancas. La mesa rota, el sillon extremadamente hundido, le falta mucho mantenimiento

Translate

6

Miguel

Feb 14, 2025

·

Stayed 4 nights

The location is perfect, everything is just a couple of minutes walking, the hotel was dirty and outdated, the shower towels were rough and old, bed linens were dingy and dirty, the hallway brown carpet was very old and dirty

6

Christopher

Feb 10, 2025

·

Stayed 5 nights

The towels and sheets were all very dingy. I expected white sheets and white towels and we had beige towels and sheets. The bathroom itself needed love especially around the shower door. Not unlikely to stay there again.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds, but several guests reported dated decor, some windowless layouts, street or internal noise, and intermittent or noisy air-conditioning. Wi-Fi can be slow or unreliable.

Related guest reviews

6

Mikos

Mar 4, 2025

·

Stayed 10 nights

Comfortable bed with great pillows. Zero sound proofing. Teenagers running & screaming in the halls till almost midnight & hotel staff never shows any concern. 10 day stay & never once was I greeted entering/leaving the hotel. There must be better options in downtown Guadalajara

6

Maria Lisset

Oct 15, 2024

·

Stayed 4 nights

We loved the location in the historic district. The staff was kind and helpful. Our room was #102. I had only one window that faced the hallway, so no natural light. The design in the shower allowed the water to spill out onto the bathroom floor. There was noise from next door, either the hotel laundry room or elevator at all hours. A few issues with the room, but other than that a good stay. Bed was comfortable, room was clean.

8

Jorge Alfredo

May 2, 2025

·

Stayed 7 nights

Los viernes por las noches circulan cientos de motociclistas por la Avenida Juárez, y hacen un ruido excesivo, no dejan dormir.

Translate

8

Sergio

Jul 14, 2025

·

Stayed 3 nights

AC unit was to loud and noisy.

4

Araceli

Aug 18, 2025

·

Stayed 6 nights

Very convenient to walk around downtown But I did not like my room. It was very depressing because I had no window access and when I made my reservation there was no information saying that I will have a staircase blocking the window

10

Luis

Jul 30, 2025

·

Stayed 2 nights

The place was great. The rooms were very spacious and clean

4

Carlos

Feb 16, 2025

·

Stayed 1 night

Unable to sleep due to thumping music of bar under our window until 2:00am. Noise thruout night, air conditioner very noisy.

6

Freddy

Feb 7, 2024

·

Stayed 4 nights

The WiFi was horrible

8

Jose

Apr 14, 2025

·

Stayed 4 nights

la habitacion estuvo bien pero hubo detalles como: El internet es malo, medi la velocidad en speedtest de ookls y marcaba 5MB simetricas, cosa nefasta. La regadera la puerta y la pared de vidrio no sellaba y se metia el agua al area de baño, cosa que se soluciono metiendo una toalla la habitacion premium marcaba que tenia frigobar y no tenia cuando llegue cosa que se soluciono llevandome uno

Translate

6

Oscar

Jul 10, 2025

·

Stayed 3 nights

It’s only just ok, nothing too great… got a room with no AC but then I was moved to one with an AC and a view. Stayed in a suite, the room was big and had a good view of Ave Juarez once we got moved.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful. However, some experienced slow or difficult check-in, delays with requests, and occasional billing or communication issues.

Related guest reviews

2

Leticia

Nov 28, 2024

·

Stayed 1 night

Check in terrible, lack of communication results in losing tour

6

JAMES

Jan 8, 2025

·

Stayed 1 night

Was originally given a room, king size bed but as I walked in I noticed the loud noise from a vent. I requested to change my room since it’s impossible to sleep with the vent sound. I was told that he can’t change the room because I already used the toilet to pee. That’s the most ridiculous reason I’ve ever hear. I insisted and finally got a transfer. It shouldn’t be an issue to change but the hotel it like one.

10

Benjamin

Apr 2, 2025

·

Stayed 3 nights

Staff was amazing! 5 stars

2

DANIELA

Sep 10, 2024

·

Stayed 4 nights

Las toallas estaban percudidas lo que sigue de viejas, el personal te brinda una pésima atención 2 veces me hicieron bajar para pedir mi factura porque Manuel el de la recepción No podía generarla igual el del restaurante para emitir la Factura te ponen mil pretextos , la llave de la habitación se desmagnetizaba y no se podía abrir, tenías que volver a bajar a recepción para que las magnetizaran otra vez No vuelvo a hospedarme ahí y tampoco lo recomiendo

Translate

8

JESUS MANUEL

Sep 17, 2025

·

Stayed 3 nights

En lo general la estadía fue muy buena, buen trato del personal, habitación muy limpia, muy silencioso a pesar de estar en el centro, nos sentimos siempre muy seguros, le aire acondicionado sin falla; lo único incomodó es que al llegar no pudimos entrar a la habitación hasta las 4 y tuvimos que esperar esa hora en lobby, pero comparado con lo comodo y bien que lo pasamos no es problema alguno.

Translate

4

Joe

Nov 9, 2024

·

Stayed 3 nights

Bell boy was rude . Seemed like he didn’t want to be there.not helpful at all. Like we were an inconvenience. Sheets and pillow where stained and the towels where event new white.

10

Rosa

Jun 14, 2024

·

Stayed 4 nights

Solamente muy tardado el check inn, ya que llegamos a las 3 pm y todavía no estaba lista nuestra habitación y estuvimos esperando hasta las 4 pm. Todo lo demás muy bien.

Translate

10

Carmen

Aug 16, 2025

·

Stayed 4 nights

Everyone was so friendly and very helpful.

10

Jose

Aug 3, 2025

·

Stayed 4 nights

I always stay at this hotel when I visit guadalajara. It is safe, staff is friendly, location is excelent. Beds are good.

8

Stella

Nov 13, 2025

·

Stayed 4 nights

On two occasions, we requested another bath towel and it was brought an hour later and the last time we requested one it was never brought to our room!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Exceptionally central and walkable near the cathedral, museums, shops, and transit. A few reviews caution that the immediate area can feel dirty or less comfortable at night.

Related guest reviews

6

Jacqueline

Mar 11, 2025

·

Stayed 2 nights

Das Hotel ist sehr veraltet. Die Handtücher mussten wir austauschen, da sie bereits grau und an den Rändern komplett verschlissen waren. Die Lage zur Kathedrale ist nah, aber das Zentrum an sich ist nicht die beste Gegend.

Translate

10

Christine

Nov 16, 2023

·

Stayed 4 nights

Close to downtown tourist areas, feels unsafe outside at night, hotel clean, rooms and bed/ linens comfortable, breakfast buffet great with chef cooking whatever you like. Hotel has there own taxista to safely take you wherever you want .Travel in the evening bad if moving around the city .

10

Ruben

Jun 21, 2024

·

Stayed 6 nights

Overall this hotel has everything for what you paid for. It has lots of good dining options near the hotel. The hotel is always clean and has everything for basic needs. Staff was helpful and friendly. If it’s your first time going to Guadalajara and you are concerned about safety, there’s a guard 24/7 at the hotel.

10

Victor

Aug 18, 2025

·

Stayed 1 night

Ubicado en el mero centro de la ciudad, a una cuadra de la catedral. Rodeada de numerosos restaurantes y puestos. La habitación muy amplia y limpia. El desayuno estaba incluido y tenia estacionamiento, aunque un poco chico. Buena experiencia.

Translate

10

Enrique

May 7, 2025

·

Stayed 3 nights

Nice and quiet, many sites around the property to go out for fun

8

Arturo

Apr 30, 2025

·

Stayed 3 nights

Está bien ubicado. Con todo el centro histórico para disfrutar.

Translate

10

Berenice

Oct 19, 2025

·

Stayed 2 nights

Excelente ubicación, zona segura, todo lo necesario muy cerca, habitación limpia, almohadas y cama cómodas.

Translate

10

Aldo Michael González

Apr 20, 2025

·

Stayed 1 night

Excelente ubicación para turistear en el centro de Guadalajara

Translate

8

Devansh

Mar 12, 2025

·

Stayed 3 nights

The property location is excellent if you're interested in the historical Centro area. Everything in the Centro area is walkable from the hotel. Lots of historical buildings and museums in this neighborhood. Mid-level to cheap shopping options are also available.

10

Yliana

Dec 29, 2024

·

Stayed 7 nights

Older building but you could tell they took pride in their guests experience. Very clean, daily room cleaning. House keeping respected when we didn’t want the service. Front desk was helpful and accommodating. Every employee we encountered was pleasant. Lots of things to do in walking distance. Right in the center of downtown. Will be staying again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and the on-site restaurant receive frequent praise for taste and options. A minority mention limited variety or slow service.

Related guest reviews

10

alicia

Feb 18, 2025

·

Stayed 2 nights

Excelente servicio del personal y de las camaristas,la comida excelente y buen servicio del personal

Translate

10

alicia

Feb 15, 2025

·

Stayed 1 night

Excelente servicio y la habitación confortable,el desayuno muy rico

Translate

6

ESTRADA

Dec 7, 2022

·

Stayed 19,327 nights

Good: The location was great. Hotel and streets felt safe. Lots of shops and restaurants near by. Staff were very nice and helpful. Quiet. Quick check in and check out. There was parking. Price was affordable. Bad: some of the surfaces in our bedroom were somewhat dirty. No wash cloths in the bathroom. The dinner in the hotel restaurant was not tasty. Had chicken soup, tasted like microwave food. Had guacamole, was very salty, and the ships were very hard and tasted old.

10

Adrian J

Mar 18, 2025

·

Stayed 3 nights

Was really pleased with the shower. The water always very hot right away. Lots of water in shower and sink Also room was very spacious and clean. Restaurant in hotel was good too

10

Jose

Dec 29, 2024

·

Stayed 1 night

We stay here ever time we’re in Guadalajara. The rooms are spacious & beds are comfortable. The breakfast is delicious. Close to shopping & dining.

10

alicia

Feb 18, 2025

·

Stayed 1 night

Excelente servicio en todo el personal y en el restaurante, comida deliciosa

Translate

10

Igancio

Apr 7, 2025

·

Stayed 4 nights

Hands down the best breakfast I have had at a holiday inn in Mexico

10

Mayra

Aug 7, 2023

·

Stayed 3 nights

My mom and I stayed here this past weekend and we really enjoyed our time here. The staff was very friendly and helped us with all of our questions. The morning buffet and restaurant had very good, fresh food! Stay here if you want to be within walking distance of lots of shops and sites. We will be staying again!

6

Paz Aurora

Feb 19, 2025

·

Stayed 6 nights

Decepcionante ver como ha bajado la calidad de un hotel que fue magnífico. Desde la entrada ya se nota el cambio, El lobby que antes lucía alumbrado con un hermoso y enorme candil ahora es oscuro y avejentado. En la habitación las cortinas rasgadas, las charolas con las que da el restaurante el servicio a cuartos están todas rotas. En el restaurante el servicio lento, el cajero prácticamente con actitud desganada. Nos sirvieron unos totopos viejos y duros. Y aunado a esto las meseras haciendo un ruido terrible con los platos, parece que los avientan al recogerlos de las mesas. Las camaristas se olvidan a veces de dejar toallas suficientes o el tapete para salir de la regadera y además de que las toallas y tapetes lucen percudidos. Definitivamente no fue ninguna buena experiencia salvo por los “botones” quienes son muy amables, serviciales y atentos. Definitivamente no se entiende como la cadena Holiday Inn ha descuidado tanto este hotel.

Translate

10

araceli

Aug 18, 2025

·

Stayed 2 nights

Friendly staff. Excellent customer service. Varied breakfast offerings. Excellent location. Excellent and comfortable accommodations.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$77
February	$79
March	$76
April	$79
May	$91
June	$154
July	$83
August	$81
September	$87
October	$84
November	$108
December	$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $94
20 $82	21 $82	22 $97	23 $80	24 $92	25 $119	26 $87
27 $82	28 $82	29 $97	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $97	3 $98
4 $91	5 $82	6 $82	7 $82	8 $82	9 $89	10 $105
11 $73	12 $82	13 $82	14 $82	15 $82	16 $115	17 $82
18 $76	19 $72	20 $74	21 $77	22 $72	23 $72	24 $85
25 $77	26 $77	27 $74	28 $66	29 $111	30 $114	31 $117

Holiday Inn Hotel & Suites Centro Historico by IHG

Prices for Holiday Inn Hotel & Suites Centro Historico by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Queen Beds

Premium Room

Suite, 1 King Bed

Suite, 2 Queen Beds (Juarez Ave View)

Premium Room, 2 Queen Beds (Juarez Ave View)

Suite, 1 Queen Bed (Juarez Ave View)

Premium Room, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed (Juarez Ave View)

Standard Room

Standard Room, 1 King Bed

Guest reviews of Holiday Inn Hotel & Suites Centro Historico by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Hotel & Suites Centro Historico by IHG

Prices for upcoming dates