Name: Hotel Frances
Address: Maestranza, 35, Downtown Guadalajara, Guadalajara, Guadalajara (and vicinity), Guadalajara Municipality, Jalisco, Mexico, Guadalajara, Jalisco, Mexico
Rating: 7.88

Guest reviews

7.9

Good

Based on 1,145 verified reviews

Who stays here?

Business

15%

Couple

30%

Family

34%

Group

13%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Hotel Frances highlight its central historic location and old‑world charm, but they also report dated facilities, frequent elevator outages, inconsistent Wi‑Fi, and rooms with uncomfortable beds or small, worn bathrooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Terrence

20 Apr 2026

·

Stayed 3 nights

Grand old beautiful hotel.. faded glory but clean and close to everything. Like Maggie Smith in Downton Abbey

4

Jessica

30 Jan 2026

·

Stayed 3 nights

Elevator was broken, and we had to take the stars for the days we stayed. We were on the 4th floor, with an upstairs bar, on one of the nights there was a mariachi playing outside of our room until 1am. Hotel gave us no warring

8

Frank

26 Jan 2026

·

Stayed 1 night

Staff very very attentive and looked free us well.

10

Angela

26 Jan 2026

·

Stayed 2 nights

Our stay was amazing in this historic hotel. The staff was super friendly and made us feel welcomed and at home. The amenities and the cleanliness was excellent as well. I will definitely be returning soon.

4

Julio

24 Jan 2026

·

Stayed 1 night

Heavy mattress

Maestranza, 35, Downtown Guadalajara, Guadalajara, Guadalajara (and vicinity), Guadalajara Municipality, Jalisco, Mexico

Location

With a stay at Hotel Frances, you'll be centrally located in Guadalajara, steps from Guadalajara Cathedral and a short 3-minute drive from Avienda Chapultepec. This hotel is 4.1 mi (6.5 km) from Expo Guadalajara and 4.7 mi (7.6 km) from Plaza del Sol.

Plaza de la Liberacion(0.1 Miles)

Guadalajara Wax Museum(0.1 Miles)

Plaza de Armas(0.1 Miles)

Guadalajara Cathedral(0.1 Miles)

Palacio de Gobierno(0.1 Miles)

Degollado Theater(0.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 05:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the property, with limited spaces. Valet parking is also offered. Guests should be aware that parking height restrictions apply.

A buffet breakfast is available daily from 8 AM to noon for a fee of approximately MXN 170 per person.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM until 5:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but special requests cannot be guaranteed and may incur additional charges.

An airport shuttle service is available for a surcharge of MXN 350 per vehicle. This service can be arranged through the hotel.

The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

The hotel is centrally located in Guadalajara, just steps from Guadalajara Cathedral and a short 3-minute drive from Avenida Chapultepec. It is approximately 2.9 miles from Minerva Roundabout and 4.1 miles from Expo Guadalajara.

One child aged 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Frances

Amenities

Property description

Book on Vio

Guest reviews