Is parking available at the property?

Self parking is available on-site for a fee of EUR 27 per night, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately EUR 27 per person. Children aged 15 and younger eat free breakfast.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The property is centrally located in Hamburg, approximately 5 minutes by car from Miniatur Wunderland and Elbe Philharmonic Hall. It is 2.2 miles from Hamburg Cruise Center and 2.9 miles from St. Pauli Piers. Nearby attractions include Marienkrankenhaus (0.5 km), St. Mary's Cathedral (1.0 km), and Alster Lakes (1.1 km).

What are the hotel's policies for guests staying with children?

Children aged 15 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Novotel Hamburg City Alster - Comfortable Stay

Average nightly price at Novotel Hamburg City Alster by month, last 12 months (USD)
Month	Average price
January	US$112
February	US$118
March	US$135
April	US$147
May	US$173
June	US$167
July	US$143
August	US$164
September	US$193
October	US$165
November	US$148
December	US$155

What guests think

At Novotel Hamburg City Alster, travellers highlight clean, modern rooms, friendly family oriented service, and very convenient city access that makes getting around simple for both business and leisure stays.

The U-Bahn stations outside the hotel provide fast links to the center, though some rooms facing busy streets or tracks report noticeable noise. Breakfast is widely praised, but queues and price come up repeatedly. Facilities are adequate rather than luxurious, with a small gym and basic sauna; the bar was sometimes under renovation and on-site parking is costly, while some rooms feel compact for families and a few report AC, Wi-Fi, or workspace limitations. Overall, expect a clean, well-connected base with friendly service and a few practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

On-site wellness is modest, with a small gym and basic sauna/steam area; some guests found facilities inactive at times. The bar was occasionally under renovation, parking in the garage is convenient but expensive, and there were isolated elevator issues.

Related guest reviews

10

Per

14 Jul 2025

·

Stayed 2 nights

Sødt og venligt personale. Udmærket morgenmadsbuffet, deres pandekage maskine var især populær hos den mindste. Vi rejste med hund og det fungerede perfekt, man fik skilt til døren og vi følte os trygge ved at lade den blive på værelset. Der var flere grønne områder rundt om hotellet og det var et roligt område. Parkeringskælderen var perfekt beliggende under hotellet med elevator. Der var en metrostation lige ved hotellet som gjorde det nemt at rejse til shopping og seværdigheder.

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $105	26 $142	27	28	29 $124	30 $146	31 $149

Su	Mo	Tu	We	Th	Fr	Sa
1 $94	2 $113	3 $133	4 $143	5 $129	6 $171	7 $153
8 $83	9 $92	10 $127	11 $126	12 $102	13 $146	14 $142
15 $83	16 $102	17 $115	18 $168	19 $201	20 $192	21 $167
22 $83	23 $107	24	25 $122	26 $123	27 $230	28
29 $94	30 $108

Prices for Novotel Hamburg City Alster

Monthly average prices

About this property

Location

Room options

Standard Twin Room, 2 Twin Beds

Standard Double Room, 1 Double Bed with Sofa Bed

Superior Suite, 1 Double Bed with Sofa Bed

Superior Double Room, 1 Double Bed with Sofa Bed

Standard Double Room, 1 Double Bed

Guest reviews of Novotel Hamburg City Alster

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Novotel Hamburg City Alster

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