Pennine Manor Hotel

Breakfast was very tasty and set me up for the day

£100 pound pre authorisation charge in addition to your normal invoice. Will not charge any items to room (bar or food) even thou you are staying and they have your card details. Check in was terrible. Was not informed of the above, not even told breakfast times or where to find dining room etc. Hotel extremly quiet, No one in bar. Although the website says has restaurant and literature says is open it most certainly is not. Was closed all the time and only offered bar food. Bar food limited choice and the quality is terrible. Starter came less than five minutes after ordering, Cannot cook from fresh within that time. Obviously had either been pre cooked or was frozen and zapped in microwave. Food was tasteless. Outside at side of hotel looked to be very run down boarded up stable blocks. Also upon taking walk around back of hotel, building at side was falling down with roof carved in. Obviously the hotel management are really proud of the impression they give.... NOT. No staff behind bar and can be waiting ages no matter what time of day. My meal stated chips and got skinny fries which were only just warm. Onion rings were stone cold. Not once did I see staff member to come and enquire was meal ok. Perhaps they knew the answer would get. Hotel is very dated inside with dark doors and furniture in room the same looks like second hand out of an antique shop. Bathroom had a odd smell similar to drain smell and cleaning not good. See photos. AVOID....

I booked 3 rooms for a local family event however we wish we had stayed elsewhere. All rooms weren’t very clean, the room I stayed in (33) had mould in the windows, evidence of some mystery substance running down the walls above the bed and the shower leaked so the bathroom door had absorbed the water and was rotting away. The TV would turn on, but that’s it, that’s the only button on the remote that would work so you were stuck with the news. Everytime other guests used the water in their rooms the sink would make a loud noise which kept me away all night. The bathroom radiator was scalding hot with no way of turning them down which made the rooms feel extremely hot with the door open or freezing cold if you closed it. The staff need some lessons in customer service. With the exception of the waitress on the Saturday night 2nd and on the morning of the 3rd there was very positives. We arrived at the hotel before checkin was open and we enquired if we needed to book a table for dinner, we were told there was an event on so we could only eat in the bar which wasn’t a problem. What we were not advised is that they stop taking orders at 8pm sharp leaving us minutes to scramble to order… not that it will take you too long as the food choices are very limited. The food itself was ok but the breakfast should have been a lot warmer. My dad stayed in room 30 and had similar issues with his room. Overall we all couldn’t wait to leave. I would not recommend staying.

Wonderful views . Hearty full English Breakfast + Continental selection adequate Staff could have been a bit more welcoming. Wi-Fi connection intermittent (..possibly due to location)

Beautiful and gorgeous