Is parking available at the hotel?

Yes, nearby parking is available for CHF 10 per day, located approximately 33 feet away from the hotel.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately CHF 30 per person.

Does the hotel allow pets?

Pets are not allowed at the hotel, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property for specific accessibility needs.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Interlaken, just a 5-minute drive from Lake Brienz and 7 minutes from Lake Thun. It is 0.1 mi from Höhematte Park and 0.3 mi from Interlaken Casino.

What are the policies regarding children staying at the hotel?

One child aged 3 years or younger stays free when occupying the parent or guardian's room using existing bedding.

Are extra beds or cribs available at the hotel?

The hotel offers rollaway beds for a fee of CHF 60 per night, subject to availability. Advance request is required for confirmation.

Hotel Interlaken 4-Star Stay in Switzerland

Average nightly price at Hotel Interlaken by month, last 12 months (USD)
Month	Average price
January	$251
February	$261
March	$301
April	$363
May	$371
June	$445
July	$401
August	$471
September	$480
October	$331
November	$260
December	$304

What guests think

At Hotel Interlaken, travelers consistently praise the convenient, walkable location near Interlaken Ost and generally clean, comfortable rooms with pleasant views, while a minority report service lapses, occasional construction noise, and sluggish Wi-Fi.

Staff are often described as friendly and helpful, though some guests encountered rudeness, unattended reception, or housekeeping entering before checkout. Rooms range from spacious and modern to quite small; several mention soft pillows or limited air-conditioning. Breakfast and the on-site restaurant receive strong feedback for quality and variety, but reservations may be needed and dinner service can feel inconsistent. Overall, expect a well-located, comfortable base with occasional service or comfort hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Valerie

Jul 29, 2024

·

Stayed 2 nights

We would highly recommend the hotel. The staff was helpful and friendly. The room was larger than we expected and very clean. The room also had air conditioning. The property was beautiful with a nice garden to sit in and relax. The breakfast offered many choices. We would definitely stay here again!!

8

Will

Dec 30, 2023

·

Stayed 2 nights

Easy walk from the train station, breakfast was impressive considering it was “free”. Got the tiny room and felt like it was enough room for two people, elevator was extremely slow. We ended up taking the stairs as the elevator would take 4 minutes, WiFi was also rather slow and could not support a video call. Would definitely return!

10

Gina

Mar 11, 2024

·

Stayed 2 nights

Great location to go walking about, comfortable room. Bar service was a bit slow in the lounge but all is good.

6

Amir

Aug 15, 2024

·

Stayed 4 nights

Hotel was walkable to the train, bus, cruise stations, and various restaurants. However, the hotel size was extremely small. We booked for a family of three, we could hardly move our luggages. This was more of an outdated boutique type of hotel with no gym, sauna, or swimming pool.

8

Kathryn

Mar 31, 2025

·

Stayed 2 nights

Great location and hotel. They have a lounge but no bar which was a bit different. Enjoyed our stay.

10

Carlos

Feb 10, 2024

·

Stayed 4 nights

Hotel aconchegante, bem localizado, próximo à estação de trem . Café da manhã variado e muito gostoso! Equipe atenciosa e prestativa ! Possui estacionamento em frente e também algumas vagas nas suas dependências. O restaurante oferece um cardápio variado: de fondue à hambúrguer! Super recomendo!

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms, though a few report lapses such as hair left in bathrooms or lingering smoke odor.

Related guest reviews

8

Robert

Sep 8, 2023

·

Stayed 2 nights

Nice property with a convenient location near Interlaken Ost. Breakfast had a good selection. Can see Harder Kulm from room. Rooms were quiet. Areas for improvement included cleanliness of the room, specifically the bathroom still had hair and contacts left in it from previous guest. Key to room didn't work. Only a single elevator which meant lengthy waits at times. Overall a good hotel and I would stay here again.

10

Emily

Jun 2, 2025

·

Stayed 4 nights

Such a unique hotel. If you are able to, you should select a balcony room. The views were amazing! Very clean. Beds are super comfortable. Great restaurant. Helpful staff. Left an item, and they called us right away and mailed them to us.

10

Renato

Feb 5, 2025

·

Stayed 7 nights

Hotel has delicious breakfast selections each morning marvelous team all around, rooms very clean , comfortable and surroundings are well kept . We also like proximity to church , train stations , restaurant Taverne in site serving delicious menus with great presentations . Also appreciate having coffee /tea in the atrium after long walks and felt safe walking around town even at late hours of night after visiting Christmas markets . Always a relaxing stay , staffs welcoming and can’t think of any better place to stay while visiting Bernese OBerland . Thank you team Interlaken , George and Karin, your customer service is second to none .

10

Ah

Jan 6, 2025

·

Stayed 3 nights

We had a lovely stay at Hotel Interlaken! Check in is smooth . Our room was clean and comfortable. The location is convenient, just a 7-9 minute walk from Interlaken Ost station.

10

Tzung Jung C

Apr 3, 2023

·

Stayed 2 nights

There are three of us and we had a large room and had a view of the church and mountain. The room is new and very clean. The breakfast is very good! We enjoyed our stay very much

6

John

Sep 8, 2024

·

Stayed 3 nights

Our first impressions of the hotel were not positive. When we reached our floor after checking in, we noticed the carpets in the hall were severely worn and stained. Our room smelled like cigarette smoke even though it was non-smoking (it took a day for the smell to subside). We tried to support the hotel by trying to eat dinner at their restaurant but were turned away because we did not have reservations (even though most tables were unoccupied). After walking a block, we ate a lovely meal at a crowded eatery and we did it without reservations. When we returned to the hotel, most tables were still unused, telling us either the dining facilities were understaffed or workers were indifferent. That indifference was on full display when a staffer provided me with a stale gluten free roll at breakfast. We do admit there were some great attributes to this hotel including its location, a competent front desk staff, a great bathroom, and the most comfortable bed in our two weeks of travel in Switzerland. Our suggestion is to treat the hotel and your customers with more respect. Upgrade the interior and restore the great character of the hotel. Until you do, it is hard to justify the prices you charge.

8

Marcelo

May 25, 2025

·

Stayed 3 nights

A localização é incrível, o hotel é lindinho, uma graça. O café da manhã é muito bom, os atendentes são simpáticos. O único motivo de eu não dar excelente como nota foi que a limpeza do meu quarto deixou a desejar. Todos os dias tinham tufos de cabelo no banheiro e até nas paredes. De resto foi ótimo.

Translate

10

Theresa

Feb 22, 2024

·

Stayed 3 nights

This hotel is very clean! The breakfast is included in your stay and has lots of delicious options. Interlaken is a great place to stay you are close to the train, so you can easily day trip to visit different parts of Switzerland. We went hiking, skiing, and skydiving. AMAZING!

10

Gabriela

Nov 16, 2023

·

Stayed 1 night

Very clean quiet rooms and very close to trainstation. Central location. Everything is a short walk away

8

lindsay

Dec 11, 2024

·

Stayed 1 night

The staff is absolutely amazing. Great location, not a far walk from the train station.The room was very quite and clean. I would have rated a full five stars except the bed and pillows were very uncomfortable. If they just replace the pillows, an easy fix, that would help immensely.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and modern, with some offering great views and spacious layouts; others are compact. Several guests mention soft or uncomfortable pillows and limited air-conditioning, and Wi-Fi can be slow.

Related guest reviews

8

Kate

Nov 19, 2023

·

Stayed 1 night

Very friendly, helpful staff. Comfortable beds. Within easy walking distance of the train station. Although the room was small, it was clean and comfortable. Tea kettle was provided but coffee maker was not. No tea, coffee, milk, sugar was provided or accessible.

10

Jennifer

Aug 16, 2024

·

Stayed 3 nights

Fabulous stay. As a couple Americans traveling in August, we very much appreciated the in-room AC (it wasn't as powerful as we're used to in the States, but it was the best cooling we had in multiple hotels across Europe this trip). Beds were comfortable, employees were friendly, breakfast was good. Walkable from the bahn (train) and town. Would definitely recommend.

8

Will

Dec 30, 2023

·

Stayed 2 nights

Easy walk from the train station, breakfast was impressive considering it was “free”. Got the tiny room and felt like it was enough room for two people, elevator was extremely slow. We ended up taking the stairs as the elevator would take 4 minutes, WiFi was also rather slow and could not support a video call. Would definitely return!

10

Emily

Jun 2, 2025

·

Stayed 4 nights

Such a unique hotel. If you are able to, you should select a balcony room. The views were amazing! Very clean. Beds are super comfortable. Great restaurant. Helpful staff. Left an item, and they called us right away and mailed them to us.

10

Nicholas

Aug 13, 2023

·

Stayed 2 nights

Loved this hotel for our two nights in Interlaken. Great location. Stunning view from room. Comfortable accommodation. Highly recommend.

6

Amir

Aug 15, 2024

·

Stayed 4 nights

Hotel was walkable to the train, bus, cruise stations, and various restaurants. However, the hotel size was extremely small. We booked for a family of three, we could hardly move our luggages. This was more of an outdated boutique type of hotel with no gym, sauna, or swimming pool.

10

David

Sep 1, 2024

·

Stayed 3 nights

The staff was super friendly and helpful. Traveled with my wife and two kids. The room we stayed in was the family room and was very spacious and modern. I highly recommend this hotel for families traveling to Interlaken.

8

Maria

Jul 15, 2023

·

Stayed 3 nights

The room was spacious and the hotel was at a great location. The wifi was terrible. I had to use my personal hotspot the entire time.

8

Christine

Sep 26, 2023

·

Stayed 2 nights

It was extremely hot in our room and we had no option to turn the AC any lower. With how much the room cost and the reviews it had, I wouldn’t have predicted that the ‘luxury’ of sleeping comfortably in the room was going to be an issue.

10

marie antoinette

Apr 20, 2024

·

Stayed 4 nights

Great hotel in the heart of Interlaken. Just an easy 10 minute walk from Interlaken Ost. We had a quiet room at the side of the hotel with a fantastic view of the church and the snow-capped mountains. Breakfast was very good with effort made to change the selection everyday. I just wish the bed was a bit firmer, the sheets smelled fresher and bath towels were newer/whiter. Overall, it was a good stay and would consider staying at this hotel next time we're in Interlaken.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful, with accommodating staff. However, multiple reviews note rudeness from some restaurant or front-desk staff, unattended reception, and housekeeping entering before checkout.

Related guest reviews

6

Juan Carlo

Aug 7, 2022

·

Stayed 1 night

No me gusto que me estuvieran abriendo el cuarto antes de las 11 que es el check out, lo abrieron dos veces, sin tocar, solo lo abrieron.

Translate

10

Emily

Jun 2, 2025

·

Stayed 4 nights

Such a unique hotel. If you are able to, you should select a balcony room. The views were amazing! Very clean. Beds are super comfortable. Great restaurant. Helpful staff. Left an item, and they called us right away and mailed them to us.

10

Renato

Feb 5, 2025

·

Stayed 7 nights

Hotel has delicious breakfast selections each morning marvelous team all around, rooms very clean , comfortable and surroundings are well kept . We also like proximity to church , train stations , restaurant Taverne in site serving delicious menus with great presentations . Also appreciate having coffee /tea in the atrium after long walks and felt safe walking around town even at late hours of night after visiting Christmas markets . Always a relaxing stay , staffs welcoming and can’t think of any better place to stay while visiting Bernese OBerland . Thank you team Interlaken , George and Karin, your customer service is second to none .

8

Siu Chung

Apr 18, 2023

·

Stayed 2 nights

Hotel is great with good view and restaurant. A bit far from the station but acceptable and within expectation. However, always nobody in the reception counter. Staffs are in the room or on the phone and no one to serve the customer. You have to expect to wait and spare extra time for check in and check out. But the staffs are nice.

10

Karen

Sep 28, 2024

·

Stayed 2 nights

Staff was super friendly and helpful.

8

Jaime

Mar 7, 2025

·

Nice enough location that is very walkable to shopping/dining in Interlaken. Very nice, helpful staff

8

Gina

Feb 7, 2024

·

Stayed 1 night

Es un buen hotel muy cerca de la estación de tren Interlaken Ost, queda a unos 8 minutos caminando. La zona es bonita, cerca del lago. El desayuno que está incluido es bueno. Las habitaciones están bien y son cómodas. Sugerencia: en temporada alta sugiero tener al menos dos personas en recepción ya que una sola persona atendiendo ocasiona que se haga una larga fila de huéspedes esperando en la recepción.

Translate

6

Eduardo

Apr 29, 2025

·

Stayed 3 nights

The hotel has a good structure and a convenient location. However, my experience with the service was unfortunately very disappointing. At check-in, when I mistakenly entered the wrong PIN for my credit card, the receptionist laughed and made an inappropriate comment regarding my ability to pay. This made me feel extremely uncomfortable and unwelcome. During breakfast, I also encountered rude and inattentive behavior from the staff, which further contributed to a negative impression of the service. These were not isolated incidents, but rather a recurring pattern of poor customer care throughout my stay. While the facilities are good, the lack of professionalism and courtesy from the staff significantly impacted my overall experience. I hope the hotel will take steps to improve this aspect, as the location and property itself have a lot of potential.

10

SRIRAM

May 14, 2024

·

Stayed 5 nights

Great staff and service. Had a lovely stay. Would definitely recommend to everyone

10

Jacob

Oct 23, 2024

·

Stayed 3 nights

Loved the breakfast!! Amazing location. Staff was awesome and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is very convenient and walkable, about 5-10 minutes from Interlaken Ost and close to dining and attractions. A few guests mention nearby roadworks affecting access or causing noise.

Related guest reviews

10

Ah

Jan 6, 2025

·

Stayed 3 nights

We had a lovely stay at Hotel Interlaken! Check in is smooth . Our room was clean and comfortable. The location is convenient, just a 7-9 minute walk from Interlaken Ost station.

10

Andrew

Jun 28, 2023

·

Stayed 2 nights

Clean, modern, and spacious room. 5 minute walk to interlaken ost train station. Incredible breakfast downstairs included with the stay. Less than 5 minute walk to downtown where all of the restaurants and activities are located. I would definitely recommend staying here.

10

Tim

Mar 5, 2024

·

Stayed 3 nights

Beautiful interior! Situated in a convenient area where it’s 10 min walk from the train station.

8

Marcelo

May 25, 2025

·

Stayed 3 nights

A localização é incrível, o hotel é lindinho, uma graça. O café da manhã é muito bom, os atendentes são simpáticos. O único motivo de eu não dar excelente como nota foi que a limpeza do meu quarto deixou a desejar. Todos os dias tinham tufos de cabelo no banheiro e até nas paredes. De resto foi ótimo.

Translate

10

Chad

Sep 24, 2024

·

Stayed 1 night

Quick stop, good location to the train terminal. On the edge of the walkable downtown so had easy access yet a quiet spot. Very well appointed rooms.

10

Cheyu

Dec 27, 2023

·

Stayed 2 nights

離車站近，交通方便

Translate

10

Sherielle

Apr 27, 2024

·

Stayed 2 nights

It was near everything.

8

Hoi Ning

May 29, 2025

·

Stayed 2 nights

位置好，整體不錯

Translate

10

Diane

Jun 13, 2025

·

Stayed 3 nights

Breakfast was amazing. Friendly. Comfortable. Great location.

10

marie antoinette

Apr 20, 2024

·

Stayed 4 nights

Great hotel in the heart of Interlaken. Just an easy 10 minute walk from Interlaken Ost. We had a quiet room at the side of the hotel with a fantastic view of the church and the snow-capped mountains. Breakfast was very good with effort made to change the selection everyday. I just wish the bed was a bit firmer, the sheets smelled fresher and bath towels were newer/whiter. Overall, it was a good stay and would consider staying at this hotel next time we're in Interlaken.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety, and the on-site restaurant earns positive comments. Some guests were turned away without reservations or found dinner service inconsistent.

Related guest reviews

10

Vivek

Jun 3, 2023

·

Stayed 1 night

We had a great memorable stay in the hotel. The breakfast is mind blowing. I enjoyed the breakfast a lot. The breakfast had things like chicken sausages and hot sauces which was so yummy. I would definitely stay here if I come to Interlaken again.

10

Renato

Feb 5, 2025

·

Stayed 7 nights

Hotel has delicious breakfast selections each morning marvelous team all around, rooms very clean , comfortable and surroundings are well kept . We also like proximity to church , train stations , restaurant Taverne in site serving delicious menus with great presentations . Also appreciate having coffee /tea in the atrium after long walks and felt safe walking around town even at late hours of night after visiting Christmas markets . Always a relaxing stay , staffs welcoming and can’t think of any better place to stay while visiting Bernese OBerland . Thank you team Interlaken , George and Karin, your customer service is second to none .

10

Heather

Nov 16, 2024

·

Stayed 2 nights

The hotel restaurant was excellent

8

Andrew

Feb 27, 2024

·

Stayed 2 nights

Best thing about the hotel is the restaurant food for dinner. Breakfast was good too. I did think the decor of the public areas needs a makeover, feels a bit dated.

8

Germelina

May 26, 2024

·

Stayed 3 nights

Restaurant Team very prompt and accommodating.Food also fresh & variety of courses.

6

John

Sep 8, 2024

·

Stayed 3 nights

Our first impressions of the hotel were not positive. When we reached our floor after checking in, we noticed the carpets in the hall were severely worn and stained. Our room smelled like cigarette smoke even though it was non-smoking (it took a day for the smell to subside). We tried to support the hotel by trying to eat dinner at their restaurant but were turned away because we did not have reservations (even though most tables were unoccupied). After walking a block, we ate a lovely meal at a crowded eatery and we did it without reservations. When we returned to the hotel, most tables were still unused, telling us either the dining facilities were understaffed or workers were indifferent. That indifference was on full display when a staffer provided me with a stale gluten free roll at breakfast. We do admit there were some great attributes to this hotel including its location, a competent front desk staff, a great bathroom, and the most comfortable bed in our two weeks of travel in Switzerland. Our suggestion is to treat the hotel and your customers with more respect. Upgrade the interior and restore the great character of the hotel. Until you do, it is hard to justify the prices you charge.

10

Theresa

Feb 22, 2024

·

Stayed 3 nights

This hotel is very clean! The breakfast is included in your stay and has lots of delicious options. Interlaken is a great place to stay you are close to the train, so you can easily day trip to visit different parts of Switzerland. We went hiking, skiing, and skydiving. AMAZING!

8

Eddie

Apr 19, 2024

·

Stayed 2 nights

One restaurant staff in evenings was rude and not accomodating to us hotel guest. We visited 2 times and both time we encountered her , she was unpleasant and attitude was bad to say the least. Overall, the hotel and other staff was very nice.

10

Diane

Jun 13, 2025

·

Stayed 3 nights

Breakfast was amazing. Friendly. Comfortable. Great location.

10

Suasn

Sep 1, 2023

·

Stayed 4 nights

Short walk to the East train station. My room was very clean and updated very nicely. The breakfast was excellent.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $242	6 $214	7 $239
8 $208	9 $209	10 $208	11 $211	12 $342	13 $220	14 $240
15 $196	16 $207	17 $211	18 $219	19 $225	20 $235	21 $228
22 $223	23 $218	24 $229	25 $230	26 $682	27 $244	28 $260
29 $234	30 $228

Su	Mo	Tu	We	Th	Fr	Sa
		1 $186	2 $237	3 $229	4 $251	5 $257
6 $232	7 $232	8 $229	9 $229	10 $228	11 $235	12 $254
13 $229	14 $229	15 $229	16 $230	17 $248	18 $237	19 $265
20 $266	21 $266	22 $266	23 $373	24 $377	25	26 $366
27 $449	28 $449	29 $449	30 $449	31 $826

Hotel Interlaken

Prices for Hotel Interlaken

Monthly average prices

About this property

Location

Room options

Medium

Tiny

Large

Small with Balcony

Small

Extra Large

Large with Balcony

Family Room, Balcony

Extra Large with Balcony

Family Room

Tiny with Balcony

Medium with Balcony

Guest reviews of Hotel Interlaken

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Interlaken

Considering this hotel for your Interlaken trip?

Prices for upcoming dates