Is parking available at the property?

Self parking is available on-site for CHF 15.00 per day. Nearby parking is also available for the same fee, located 492 feet away and open 24 hours. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Are pets allowed at the property?

Pets are allowed at the property for a fee of CHF 15 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Interlaken, just a 5-minute drive from Lake Thun and 6 minutes from Lake Brienz. It is 0.1 mi from Hoeheweg and 0.3 mi from Alpine Garden, with various attractions within walking distance.

What are the policies for guests staying with children?

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of CHF 10.00 per night. Guests must contact the property in advance to reserve cribs or rollaway/extra beds.

The HEY HOTEL in Interlaken

Average nightly price at The HEY HOTEL by month, last 12 months (USD)
Month	Average price
January	$209
February	$225
March	$208
April	$270
May	$368
June	$396
July	$385
August	$401
September	$459
October	$362
November	$238
December	$245

What guests think

Travellers describe The HEY HOTEL as centrally located with friendly, helpful staff and an excellent breakfast, but note recurring air‑conditioning or temperature issues, variable room sizes and layouts, and occasional lapses in maintenance or cleanliness.

Many praise the stylish lobby and public spaces, along with spacious family rooms and some balcony views. Drawbacks include small or awkward bathrooms with limited shelving or leaking showers, occasional hot–cold water swings, thin walls or noise, and the absence of a mini‑fridge in many rooms. Overall, it suits travellers seeking a modern, lively base in Interlaken, provided they choose a room that fits their size, noise and amenity needs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern, stylish lobby and public areas are praised. Parking is available nearby, though several guests found the approach and unloading area unclear.

Related guest reviews

10

George

May 2, 2023

·

Stayed 2 nights

great welcome at check in - friendly and very helpful. clean modern hotel , rooms good all the staff very friendly just beware breakfast is very busy from early on with a lot of rude and impatient guests and the line for coffee/tea is ridicular.

6

Paola

Jul 17, 2023

·

Stayed 1 night

The hotel is very central and the rooms are spacious and nicely furnished. Negative points for cleanliness - the bathroom wasn’t super clean (eg there was hair in the sink) and the bedsheets had stains on them. Price was also too high (we paid 300 ). There’s no parking available on the property but a few park garages close by.

8

Christine

May 19, 2023

·

Stayed 1 night

They Hey is a hip hotel with super friendly staff. We had lunch and dinner and they were delicious. The draw at this hotel are the public areas which we enjoyed. The rooms are clean but basic in an IKEA way. They do the job.

10

Tamra

Jun 5, 2024

·

Stayed 1 night

I enjoyed my stay at The Hey Hotel. Parking was challenging but the restaurant was great. The staff was amazing and what a GREAT breakfast!

10

ariana

Jan 22, 2023

·

Stayed 1 night

Really Nice and Modern! Good Pricing and perfect location

8

Karen Li Shien

Jul 7, 2025

·

Stayed 1 night

Easy access, friendly reception with a modern design area. The room is spacious!

10

Mark

Nov 3, 2025

·

Stayed 3 nights

Great location, friendly staff, cool decor

8

Eric

Sep 13, 2025

·

Stayed 1 night

The Hey Hotel is stylish and modern and centrally located. The hotel appears to comprise 2-3 connected buildings, so finding the proper place to enter and the proper hallway to get to your room can be a minor challenge. The main restaurant is touristy and nothing special, but the breakfast room was large and beautifully appointed, and the breakfast buffet was larger and better than average.

10

Sara

Jun 27, 2024

·

Stayed 1 night

Very comfortable hotel in central Interlaken. Parking available nearby after checking in but ability to park outside to unload in the first place not clear - just 2 bus spaces marked. Breakfast buffet was amazing.

10

brian

Sep 6, 2025

·

Stayed 2 nights

The hotel and staff were great. We drove a car to the hotel… it was a little confusing on approaching the hotel. The road in front of the hotel looked closed so we went around the block a couple times until we noticed that you could drive to the check-in. Breakfast was great! Bed was comfortably. Pillows were flat. Parking was easy once the staff explained where to park, Overall 5 star experience.

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Cleanliness

Overall clean rooms and spaces, but multiple reviews note missed details (e.g., hair or odors) and inconsistent replenishment of toiletries.

Related guest reviews

4

Michael

Jul 19, 2024

·

Stayed 2 nights

Check In Man with glasses, was terrible. He seemed frightened to talk to a guest. It was the check in guy at the next desk who was serving someone else, that shouted over to me "Welcome to The Hey Hotel". My own check in man then told me that room 530 was on the 4th floor. What an idiot, needs to be dismissed. Another problem was that there did not appear a full container of hand soap and the bath one as well appeared nearly empty. On Day 1, the evening, they both ran out. On Day 2 after my room had been serviced, BOTH hand and bath gels had NOT been replaced. So I had NO hand soap and NO bath soap. Despite me alerting reception, these were not replaced. Reception appeared very busy with a Japanese tour group checking In, and the maintenance man was busy because someone was stuck in one of the lifts.

10

Sylvia

Mar 3, 2023

·

Very modern and hip design. The room was clean and adequately sized. Would definitely choose Hey Hotel if we are visiting Interlaken in the future!

10

Tony

Oct 4, 2025

·

Stayed 2 nights

Great stay in a central location, with good facilities. Very clean and comfortable. Helpful staff. Small leak between shower head and pipe to it, not a big issue.

8

Marie Claude

Jan 7, 2023

·

Stayed 1 night

Bel emplacement, personnel sympathique, chambre calme, lit confortable. À notre arrivée, la salle de bain sentait énormément l’humidité. Nous avons voulu aérer et nous avons constaté que la porte était brisée… Un peu moche pour un hôtel à ce prix.

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8

Amardeep

Aug 27, 2025

·

Stayed 2 nights

Good breakfast, clean property and nice hotel

6

Rogerio

Apr 23, 2025

·

Stayed 2 nights

Excelente localização. Muito conveniente. O banheiro exalava um cheiro muito forte de esgoto. Tivemos que tampar os ralos…

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8

Bruno

Mar 25, 2024

·

Stayed 2 nights

Hotel razoável! O café da manhã é PERFEITO! A localização é ÓTIMA! Mas o quarto deixa muito a desejar! Tinha cabelo de outras pessoas na cama, na banheira… a limpeza do quarto é razoável! Não eh o pior hotel, tem os pontos positivos como localização, café da manhã, o restaurante do hotel eh ótimo! Mas o quarto parece que não eh do mesmo hotel… Quarto pequeno, e sujo… Pouco cuidado! Não recomendo!

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6

YOSHIHIRO

Jul 22, 2024

·

Stayed 4 nights

時間によっては水道もシャワーも水とお湯が出なくなる。 4泊したが、ゴミ箱にゴミが残ったままの日や水の補給がない日があった。

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8

Geoff

Sep 17, 2023

·

Stayed 3 nights

Very clean

10

Ka Shing Jacky

Oct 8, 2025

·

Stayed 1 night

Clean room. Staff are helpful in showing direction. Great spot to travel to different traveling spot.

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Rooms

Room experiences vary: some are spacious with balconies and views, while others feel small or have low ceilings and carry noise. Unreliable A/C and the frequent lack of an in‑room fridge reduce comfort for some.

Related guest reviews

4

naser

Jul 21, 2025

·

Stayed 1 night

Rooms were ok but worst part was the ac was not working in the room. I asked the front desk and they said it was what it is. It was so pricy and we expect some decent service. Such a waste if money… my family could not sleep in hot weather..

10

Stacie

Jun 7, 2025

·

Stayed 1 night

Very nice hotel and conveniently located. The rooms with balconies are nice but smoking is permitted on them so if your neighbor smokes, it comes right into your room.

2

Alexis

Jun 24, 2023

·

Stayed 1 night

The $500/ night room was barely a closet and half of the room was a slanted roof. We both hit our heads on the ceiling in the room and the shower

10

Stephen

Aug 31, 2025

·

Stayed 1 night

We enjoyed our stay at the hotel. Clean modern, felt spacious for the size of room. Had a king bed and sofa. Nice tv with international channels. Small safe. The breakfast was nice. Comfortable. Staff was very friendly and convenient location about 10 min walk to Interlaken West. Bathtub had curtains - not a deal breaker but had 2 sinks. Wish it included a mini fridge but not a dealbreaker. I would come back here again.

10

weimin

Mar 21, 2023

·

Stayed 3 nights

Great location and convenient to all shopping and public transportation, very small room, low ceiling and you will bump head to ceiling easily

6

Hayley

Jul 24, 2024

·

Stayed 2 nights

This is a convenient and reasonably priced hotel in Interlaken. A 5 minute walk from Interlaken West and 20 minutes from Interlaken Ost. Staff were friendly enough. The room was incredibly hot however as the air con did not seem to work properly. We asked for it to be looked at and they said it was working, but we were unable to sleep comfortably whilst there.

10

Diane

May 16, 2025

·

Stayed 4 nights

Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌

8

Sonja

Nov 30, 2024

·

Stayed 2 nights

Sehr ringhörig, laut, wenn Nachbarzimmer gereinigt wurde, konnte nicht weiter geschlafen werden. Dusche in der Dachecke speziell & für grosse Menschen schwierig & nicht ideal.

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8

Caroline

Sep 8, 2025

·

Stayed 1 night

Super dejligt hotel. Ikke den smukkeste placering i området, men meget praktisk. Venligt personale og gode værelser. Dog meget lydt. Vi havde svært ved at falde i søvn for trampen ovenpå. Morgenmaden var ufattelig kaotisk. Godt udvalg, men UTROLIG mange mennesker og de løb hele tiden tør for æg osv.

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10

Shivika

Sep 27, 2024

·

Stayed 3 nights

Perfect location with nice hospitality. They have amazing breakfast buffet which is great to start the day. Room size was great specially for the families having toddlers or infant, it has enough room space to kids to move around.

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Service

Staff are broadly described as friendly, helpful, and accommodating. A few guests reported rude interactions or poor follow‑up during issues.

Related guest reviews

4

Michael

Jul 19, 2024

·

Stayed 2 nights

Check In Man with glasses, was terrible. He seemed frightened to talk to a guest. It was the check in guy at the next desk who was serving someone else, that shouted over to me "Welcome to The Hey Hotel". My own check in man then told me that room 530 was on the 4th floor. What an idiot, needs to be dismissed. Another problem was that there did not appear a full container of hand soap and the bath one as well appeared nearly empty. On Day 1, the evening, they both ran out. On Day 2 after my room had been serviced, BOTH hand and bath gels had NOT been replaced. So I had NO hand soap and NO bath soap. Despite me alerting reception, these were not replaced. Reception appeared very busy with a Japanese tour group checking In, and the maintenance man was busy because someone was stuck in one of the lifts.

10

Julianne

May 10, 2025

·

Stayed 4 nights

The Hey Hotel exceeded our expectations! The hotel is only a short walk from the Interlaken West train station, close to shopping, and food. The staff were lovely! The breakfast staff were so nice to our three kids and the housekeeping staff went out of their way to arrange their toys in a fun way around our room which the kids LOVED! I would recommend this hotel to everyone and would stay here again!

10

Wing Fung

Aug 9, 2025

·

Stayed 1 night

The hotel is right by the bus stop Jungfraustrasse, you can easily walk to Interlaken West train station—superb convenient. Tbh we booked this hotel last minute so it may be expensive, but the staff were really friendly and helpful. The hotel room only had triple type J sockets, and none of my adapters fit! Fortunately, the staff quickly brought us adaptors, which was awesome.

6

Amin

Jul 2, 2025

·

Stayed 3 nights

I love to give more stars but I don’t like night staff his name is Anis he is very rude I told him I want higher floor he said this the highest one 2nd we are traveling with our friends the other guy gave the on 4th floor I request he no 2nd floor is highest one so rude bad service A/C was not working cleaning lady was bad so I gave it to 3 star

10

Keil

Aug 10, 2024

·

Stayed 2 nights

Staff were super friendly and very helpful - even walked me to the bus stop and made sure I got on the right one.

10

Richard

Jan 29, 2026

·

Stayed 3 nights

All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.

10

John

Nov 10, 2024

·

Stayed 3 nights

Front desk sevice excellent best on our 30 day trip. Great breakfast convenient times. Great location all around

10

Mark

Nov 3, 2025

·

Stayed 3 nights

Great location, friendly staff, cool decor

10

Subhendu

Aug 27, 2025

·

Stayed 2 nights

This is an excellent property to stay with family. In the heart of the city connecting both interlaken OST and West. Staffs were extreamly cooperative and liked the room size and the amenities in the hotel. Had an wonderful experience in breakfast as the staffs in restaurant were very warm and welcoming and ensure the guests goes out with a smile

10

Ka Shing Jacky

Oct 8, 2025

·

Stayed 1 night

Clean room. Staff are helpful in showing direction. Great spot to travel to different traveling spot.

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Location

Central, walkable base near Interlaken West with bus stops close by, making it easy to reach shops, restaurants, and attractions.

Related guest reviews

10

Ashish

Sep 15, 2024

·

Stayed 2 nights

Nice location close to train stations and paragliding

10

Scott

Sep 28, 2024

·

Stayed 2 nights

Great location close to the train station and shopping and dining options.

10

Richard

Jan 29, 2026

·

Stayed 3 nights

All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.

10

Pallavi

Aug 17, 2024

·

Stayed 3 nights

Nice clean rooms, friendly staff, great location with lots of dining options - 6 min walk to Interlaken west and a 5 min bus ride to Interlaken OST.

8

chenai

Sep 13, 2025

·

Stayed 1 night

Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay

10

Atul

May 15, 2025

·

Stayed 3 nights

Very Good ppace to live... very near to train station

8

Eric

Sep 13, 2025

·

Stayed 1 night

The Hey Hotel is stylish and modern and centrally located. The hotel appears to comprise 2-3 connected buildings, so finding the proper place to enter and the proper hallway to get to your room can be a minor challenge. The main restaurant is touristy and nothing special, but the breakfast room was large and beautifully appointed, and the breakfast buffet was larger and better than average.

10

Jyotirmaya

May 16, 2025

·

Stayed 3 nights

Good place just next to bus stop and easy commute and located centrally.

10

Leandro

Feb 5, 2026

·

Stayed 3 nights

Quarto excelente, café da manhã ótimo e localização perfeita.

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10

brian

Sep 6, 2025

·

Stayed 2 nights

The hotel and staff were great. We drove a car to the hotel… it was a little confusing on approaching the hotel. The road in front of the hotel looked closed so we went around the block a couple times until we noticed that you could drive to the check-in. Breakfast was great! Bed was comfortably. Pillows were flat. Parking was easy once the staff explained where to park, Overall 5 star experience.

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Dining

Breakfast is widely praised for quality and variety, with an attractive dining room. At peak times it can feel crowded or run short on some items.

Related guest reviews

10

George

May 2, 2023

·

Stayed 2 nights

great welcome at check in - friendly and very helpful. clean modern hotel , rooms good all the staff very friendly just beware breakfast is very busy from early on with a lot of rude and impatient guests and the line for coffee/tea is ridicular.

8

chenai

Sep 13, 2025

·

Stayed 1 night

Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay

10

Ramesh

Jul 18, 2024

·

Stayed 3 nights

This is an amazing hotel. The room we stayed in was large. The room and property are pristine. The hotel is conveniently located closer to train stations. This is a must stay in Interlaken. The staff are wonderful. Breakfast spread is very impressive. Very strongly recommend this hotel.

10

Kalpana

Sep 4, 2024

·

Stayed 1 night

Great Service and Breakfast was amazing! Rooms were really Nice!

10

Heidi

Oct 4, 2025

·

Stayed 1 night

The hotel was great. They were nice to give us an extra large room since we were traveling with 3. One of the only hotels that gave water out which was so nice! Breakfast was excellent. My only issue was that 'maintainance' came into our room without knocking, and it was 3 men. We were all dressed, but easily could not have been. That felt a little violating.

8

Eric

Sep 13, 2025

·

Stayed 1 night

The Hey Hotel is stylish and modern and centrally located. The hotel appears to comprise 2-3 connected buildings, so finding the proper place to enter and the proper hallway to get to your room can be a minor challenge. The main restaurant is touristy and nothing special, but the breakfast room was large and beautifully appointed, and the breakfast buffet was larger and better than average.

8

Caroline

Sep 8, 2025

·

Stayed 1 night

Super dejligt hotel. Ikke den smukkeste placering i området, men meget praktisk. Venligt personale og gode værelser. Dog meget lydt. Vi havde svært ved at falde i søvn for trampen ovenpå. Morgenmaden var ufattelig kaotisk. Godt udvalg, men UTROLIG mange mennesker og de løb hele tiden tør for æg osv.

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10

Shivika

Sep 27, 2024

·

Stayed 3 nights

Perfect location with nice hospitality. They have amazing breakfast buffet which is great to start the day. Room size was great specially for the families having toddlers or infant, it has enough room space to kids to move around.

10

Leandro

Feb 5, 2026

·

Stayed 3 nights

Quarto excelente, café da manhã ótimo e localização perfeita.

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10

brian

Sep 6, 2025

·

Stayed 2 nights

The hotel and staff were great. We drove a car to the hotel… it was a little confusing on approaching the hotel. The road in front of the hotel looked closed so we went around the block a couple times until we noticed that you could drive to the check-in. Breakfast was great! Bed was comfortably. Pillows were flat. Parking was easy once the staff explained where to park, Overall 5 star experience.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $155	5 $329	6 $166	7 $188
8 $115	9 $186	10 $190	11 $208	12	13 $208	14 $227
15 $217	16 $208	17 $208	18 $219	19 $217	20 $217	21 $201
22 $199	23 $195	24 $227	25 $255	26 $227	27 $217	28 $199
29 $208	30 $227

Su	Mo	Tu	We	Th	Fr	Sa
		1 $208	2 $208	3 $208	4 $208	5 $236
6 $227	7 $236	8 $227	9 $208	10 $217	11 $208	12 $218
13 $208	14 $227	15 $208	16 $208	17 $236	18 $228	19 $227
20 $227	21 $236	22 $213	23 $217	24 $356	25 $459	26 $432
27 $358	28 $321	29 $459	30 $412	31 $356

The HEY HOTEL

Prices for The HEY HOTEL

Monthly average prices

About this property

Location

Room options

Family Room

Standard Triple Room

Comfort Double Room

Comfort Single Room

Guest reviews of The HEY HOTEL

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The HEY HOTEL

Considering this hotel for your Interlaken trip?

Prices for upcoming dates