Is parking available at the hotel?

Yes, on-site parking is available for guests.

What type of breakfast is offered and what are the serving hours?

A continental breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately CHF 15.00 per person.

Does the hotel allow pets?

Pets are not allowed at the property, and service animals are also not permitted.

What are the check-in and check-out times?

Check-in time starts at 14:00 and ends at 23:00. Check-out time is at 11:00. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances and wheelchair-accessible facilities in public areas, but specific details on room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Old Town Lucerne, near a shopping district and boardwalk/promenade. It is close to attractions like the Swiss Transportation Museum and the Entlebuch Biosphere.

What are the hotel's policies regarding children?

Children are not allowed to stay at the property as it is an adults-only hotel, and the minimum guest age is 18.

What are the policies regarding extra beds and cribs?

The hotel does not offer cribs or extra beds, and extra-person charges may apply depending on property policy.

Stay at Boutique Hotel Weisses Kreuz in Lucerne

Average nightly price at Boutique Hotel Weisses Kreuz - Adult only Hotel by month, last 12 months (USD)
Month	Average price
January	$165
February	$182
March	$196
April	$221
May	$287
June	$314
July	$308
August	$296
September	$305
October	$225
November	$195
December	$195

What guests think

Across many reviews, Boutique Hotel Weisses Kreuz - Adult only Hotel earns praise for its central location, friendly staff, and clean rooms, while common downsides are compact rooms and tiny bathrooms, no air conditioning, and noise when windows are open.

Breakfast is frequently described as good or simple and satisfying, though a few found it poor. Several reviews note occasional check-in delays or limited front-desk hours. Overall, it delivers a straightforward city stay with the trade-offs that come with a historic building.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

An on-site restaurant is mentioned positively; otherwise few facilities are noted. Multiple reviews highlight the absence of air conditioning due to the historic building.

Related guest reviews

6

Emily

Sep 18, 2025

·

Stayed 2 nights

The stated check-in time is 2pm so we walked around and came back to check in at 2:45 thinking it would be ready but my room wasn’t ready until about 3:15. The room itself is fine, it’s simple and clean, there is a mini fridge, coffee machine, bottles for water etc. The bathroom and shower as others have mentioned are beyond tiny but the photos do a good job capturing that. The worst part about this property though is the quality of the bed. I wasn’t able to sleep the first night because of how uncomfortable it was and I woke up that morning with a significant back ache (I’m in my early 30s and have never had this happen before). The staff is friendly and did help with an extra comforter when I asked for anything to make the bed better. To be fair, I was here in a busy time in Lucerne but my rate vs what I got was a bit absurd, I paid luxury hotel prices for a basic room that was not comfortable.

10

Liz

Aug 21, 2025

·

Stayed 2 nights

We booked this hotel due to location, and what a gem! Super highly recommend for a short or long stay. On first meeting of the front reception staff - we knew we had made the right choice. Friendly, fun, happy, helpful, great English, awesome! Thank you! Standard double room with King Bed : The bed was comfy, great size, loved the overhead fan instead of air con, cute wee bathroom with perfect size shower cubicle with awesome water pressure, windows easy open to fresh air if needed. Surprise was the door opened to a very large outdoor verandah, all to ourselves! The coffee and tea supplied was great and the mini fridge was a bonus. The location was perfect - right in the old town. Thanks team - you helped to make our visit to Lucern memorable.

6

T

Sep 6, 2023

·

Stayed 2 nights

Very noisy area. Don’t expect anyone at desk between noon & 2 for check in. They go to lunch. Also reminder this is an old building with no A/C. Italian Restaurant was very good

6

Samantha

Sep 19, 2023

·

Stayed 1 night

Limited checkin hours that are not listed on Expedia/their website. I understand that everyone is short staffed right now, but we had to wait an hour after checkin started to be helped. Once the front desk associate arrived, he was extremely helpful and kind. Coffee machine in the room didn’t work, but only stayed one day so we didn’t say anything until checkout. Excellent location!

8

Katherine

May 29, 2025

·

Stayed 2 nights

The room was clean and the location was great. The employees were quite courteous and the restaurant food was good. However, the room was also quite cramped with the shower being exceptionally small. With no AC we had to open the window. Unfortunately, the noise both from the hotel restaurant and the restaurant next door made so much noise we had to close it and the room became stifling. The restaurants stay open late and then their cleanup lasted until midnight.

10

Andrew

Oct 1, 2025

·

Stayed 2 nights

Great and helpful people. Nice location across the river from the train station in Old Town. Quiet, clean. On-site restaurant. Everything was excellent!

8

Lisa

May 19, 2025

·

Stayed 5 nights

Spotlessly clean and excellent staff service. Being in the old town, plus a listed building, it couldn’t have AC, so we found it rather warm. Ceiling fan and window open helped but then it was quite noisy (but we live in a really quiet place, so not used to it). Would still recomnend

8

Lindsay

Nov 27, 2025

·

Stayed 2 nights

This is a great spot and very comfortable. The stairs are a little odd, but breakfast was wonderful and the location is amazing.

2

Louann

Sep 24, 2025

·

Stayed 2 nights

The location was very convenient. The rooms were small with no A/C. We had to open the windows to cool down the room, so we heard people from the resteraunts below, workers all night. Then the town bells would ring evey hour. Didnt get much sleep.

10

Anthony

Sep 24, 2025

·

Stayed 2 nights

The hotel is located in a great spot to walk along the river and all of the waterfront dining. It is also a short walk from the train station. The staff were super friendly and helpful. Breakfast was great, simple but tasty and the coffee was amazing. There is no AC but it was explained to us that it is not allowed to install it in a historic building. We opened the windows at night and there was a ceiling fan. There is a restaurant onsite and one next door and you get a 10% discount if you eat at those places. Overall we enjoyed our stay.

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Cleanliness

Cleanliness is consistently praised, with many mentions of very clean or spotless rooms; one review reported mold in a shower.

Related guest reviews

10

Pierre-Yves

Jan 19, 2026

·

Stayed 1 night

Zimmer sauber, Personal freundlich und aufmerksam

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10

Bradford Eric

Oct 28, 2025

·

Stayed 3 nights

The room was clean also location great right next to the wooden bridge short distance to bus and train station staff was great. Lots of great dining close buy

10

Eric

Jul 6, 2023

·

Stayed 2 nights

We had a great stay! The location made it very easy to walk anywhere we wanted to go. The hotel was very clean, and the staff was very friendly. The area around the hotel has a lot to do, but the rooms are very quiet when the windows are closed. We would definitely stay here again.

10

Andrew

Oct 1, 2025

·

Stayed 2 nights

Great and helpful people. Nice location across the river from the train station in Old Town. Quiet, clean. On-site restaurant. Everything was excellent!

8

Richard

Feb 18, 2023

·

Stayed 2 nights

Kleines Bad, alles sauber.

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10

Dana

Jul 6, 2025

·

Stayed 1 night

It was in a great location by the lake, very accessible to the train station as well as shopping and food. Very clean and nice staff. Had everything we needed for a nice stay in Lucerne.

8

Lisa

May 19, 2025

·

Stayed 5 nights

Spotlessly clean and excellent staff service. Being in the old town, plus a listed building, it couldn’t have AC, so we found it rather warm. Ceiling fan and window open helped but then it was quite noisy (but we live in a really quiet place, so not used to it). Would still recomnend

10

Tomas

Apr 4, 2025

·

Stayed 2 nights

Super central location, great rooms, very clean!

2

Raymond

Sep 23, 2025

·

Stayed 1 night

The hotel was extremely poor. The toilet lid was falling off, the room has no AC and was hot. The bathroom was so small one person can barely stand inside and you have to move around inside to even shut the door. The shower had what looked like black mold growing on the grout in the shower. I guess they never do any proper deep cleaning here. The room was labeled as "city view" and boy was it a great view of the side of the building next to us. Nothing is better than false advertising. We tried to open the window because it was to hot inside but had nothing but noise from drunks outside and than a street sweeper woke us again at 545am. To top it off the fire alarm decided to start going off in the morning while we were trying to get ready. It was a false alarm that kept popping in for about 5 minutes until they could figure out how to silence it. Stay clear of this hotel, it was way to expensive for what you get. The owners dont seem to upkeep it properly and use false advertising to make the rooms seem much better than they are. We are jumping around Switzerland for a week and luckily we only got stuck with this hotel for one night. Buyer beware. Stay clear of here.

8

Leona

Sep 24, 2025

·

Stayed 2 nights

Very clean, modern hotel. Room was a little small, but comfortable

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Rooms

Rooms are generally small with very tight bathrooms; some guests found them comfortable despite the limited space. The lack of air conditioning leads many to open windows, which can bring street and restaurant noise; a few rooms were quieter.

Related guest reviews

6

Elliott

Oct 18, 2025

·

Stayed 1 night

Room had city view. Extremely noisy up until about midnight. Also extremely noisy from the street in the early a.m. A Riverview rather than a street view room would’ve probably been quieter.

8

Andrew

Nov 3, 2025

·

Stayed 1 night

Solid location but a small unupdated room and was impossible to sleep due to people SCREAMING on the patio until 4am, but otherwise a viable, affordable stay

10

Luke

Jan 31, 2026

·

Stayed 2 nights

Really nice room and comfy bed

8

Ting-Yu

Jul 1, 2025

·

Stayed 1 night

The staff were incredibly friendly, and the location is excellent — close to many restaurants and conveniences. However, the hotel is situated above a shop on a busy street, which can be very noisy at night. There is no air conditioning, so during a heatwave, the room became almost unbearable. Unfortunately, keeping the windows open for ventilation only made the noise worse. Great service and location, but be prepared for potential discomfort in hot weather.

4

Chloe

Jun 8, 2025

·

Stayed 1 night

Great location. But room is very tiny. Barely fit two carry on in the room. Also shower is tiny. It’s not easy to get in and out of the shower

10

Mark

Nov 11, 2025

·

Stayed 1 night

The rooms are not big, but they are efficient, like everything else in Switzerland. Well laid out and comfortable. The hotel itself is in a good area with shopping and dining nearby and a relatively short walk from the train station. Highly recommend.

8

Katherine

May 29, 2025

·

Stayed 2 nights

The room was clean and the location was great. The employees were quite courteous and the restaurant food was good. However, the room was also quite cramped with the shower being exceptionally small. With no AC we had to open the window. Unfortunately, the noise both from the hotel restaurant and the restaurant next door made so much noise we had to close it and the room became stifling. The restaurants stay open late and then their cleanup lasted until midnight.

8

Ravi

Jun 15, 2025

·

Stayed 1 night

Extremely small bathrooms!!

2

Louann

Sep 24, 2025

·

Stayed 2 nights

The location was very convenient. The rooms were small with no A/C. We had to open the windows to cool down the room, so we heard people from the resteraunts below, workers all night. Then the town bells would ring evey hour. Didnt get much sleep.

8

Mark and Jane

Sep 14, 2025

·

Stayed 1 night

Great location in old town right by the old bridge. Good simple hotel breakfast. Very small bathroom, some contortion required to squeeze into the shower. Easy distance from station but cobblestones and poor GPS guidance taking us via stairs made it a bit of a challenge.

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Service

Staff are widely described as friendly and helpful. However, several guests reported check-in delays or limited front-desk hours, and a rare review cited rude service.

Related guest reviews

8

Edson

Nov 8, 2025

·

Stayed 2 nights

Staff was attentive. The only problem was that we had to wait more than a hour past the check-in time to had access to the room

10

Renee

Nov 7, 2025

·

Stayed 1 night

Staff, especially Colette, was very friendly and helpful.

6

T

Sep 6, 2023

·

Stayed 2 nights

Very noisy area. Don’t expect anyone at desk between noon & 2 for check in. They go to lunch. Also reminder this is an old building with no A/C. Italian Restaurant was very good

2

Kim

Sep 2, 2024

·

Stayed 3 nights

BEWARE!! Staff are rude and not accommodating at all. The shower in the bathroom isn’t feasible for anyone, right on top of the toilet and you can’t properly open the doors to get it. There is absolutely NO ROOM to shower. NO AC, awfully hot in room and when you open the windows you can’t sleep at night because of the extreme noise level from all the restaurants and bars. People screaming and singing in the alleys all night long. This place is a dump and not worth the money, SKIP THIS PLACE!!!

6

Samantha

Sep 19, 2023

·

Stayed 1 night

Limited checkin hours that are not listed on Expedia/their website. I understand that everyone is short staffed right now, but we had to wait an hour after checkin started to be helped. Once the front desk associate arrived, he was extremely helpful and kind. Coffee machine in the room didn’t work, but only stayed one day so we didn’t say anything until checkout. Excellent location!

10

Andrew

Oct 1, 2025

·

Stayed 2 nights

Great and helpful people. Nice location across the river from the train station in Old Town. Quiet, clean. On-site restaurant. Everything was excellent!

10

Don

Sep 12, 2025

·

Stayed 3 nights

Stayed in Lucerne for the first 3 nights of a longer Switzerland trip, and I'm super happy I ended up with the Hotel Weisses Kreuz for the hotel. Some reviewers will probably say the rooms are small, but I found the room to be pretty much perfect given the purpose of the room. You're sleeping here. That's it. We didn't have a view out the window, but didn't need one because we were one flight of stairs away from being in the middle of old Lucerne and staring at the Chapel Bridge. This is the part that wasn't clear when I was booking that would have helped. The scale isn't super easy to figure out when you're looking at a map. The location of this hotel is absolutely fabulous. Exit the hotel and turn left and you're a few steps from all the restaurants with patios that overlook the river Reuss and the aforementioned Chapel Bridge. Turn right instead, and you're in the middle of a shopping area in old Lucerne. It gets even better - you're really close to the bus/train/boat stations in Lucerne. This hotel is perfect as a base of operations while you explore the area by train or boat. Walking to either takes no more than 10 minutes. Breakfast was included in my stay, and each day we were greeted by the amazing staff at the hotel and had a great breakfast. It's typical EU breakfast - some eggs, cereals and sliced meat, but it's exactly what you need to start the day.

8

mark

Jun 19, 2024

·

Stayed 4 nights

Excellent location. Very nice helpful friendly front desk. Archii was exceptionally helpful and friendly during our 5 day stay

10

Anthony

Sep 24, 2025

·

Stayed 2 nights

The hotel is located in a great spot to walk along the river and all of the waterfront dining. It is also a short walk from the train station. The staff were super friendly and helpful. Breakfast was great, simple but tasty and the coffee was amazing. There is no AC but it was explained to us that it is not allowed to install it in a historic building. We opened the windows at night and there was a ceiling fan. There is a restaurant onsite and one next door and you get a 10% discount if you eat at those places. Overall we enjoyed our stay.

10

Rudy

May 26, 2025

·

Stayed 3 nights

Excellent location in Lucerne. The hotel check in was seamless, they provided extra water on request and overall the experience was perfect for me and my wife as first time visitors to the area.

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Location

Exceptionally central for Old Town sightseeing, near the river, Chapel Bridge, restaurants, and the train station. The lively setting can be noisy late.

Related guest reviews

10

Bradford Eric

Oct 28, 2025

·

Stayed 3 nights

The room was clean also location great right next to the wooden bridge short distance to bus and train station staff was great. Lots of great dining close buy

10

Tanya

Jul 27, 2022

·

Stayed 1 night

Fantastic location, middle of the city, walk out to the most amazing view and lots of great restaurants and bars around. Very very quiet at night.

10

donatella

Nov 16, 2025

·

Stayed 1 night

Tutto! Personale squisito, camera pulitissima con terrazzo vista dul lago! Macchinetta caffè/te'...acqua gratuita. Posizione centralissima!!! Colazione a buffet con tanta varieta' folce e salato. Grazie allo staff di tutto! Ho trascorso un weekend splendido!

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10

Mark

Nov 11, 2025

·

Stayed 1 night

The rooms are not big, but they are efficient, like everything else in Switzerland. Well laid out and comfortable. The hotel itself is in a good area with shopping and dining nearby and a relatively short walk from the train station. Highly recommend.

8

Lindsay

Nov 27, 2025

·

Stayed 2 nights

This is a great spot and very comfortable. The stairs are a little odd, but breakfast was wonderful and the location is amazing.

10

Kristina

Feb 28, 2026

·

Stayed 2 nights

Nice, clean and great location. Breakfast was a good start to the day.

10

Robin

Aug 7, 2025

·

Stayed 1 night

Great location

10

Saulo

Mar 31, 2024

·

Stayed 2 nights

Great location just a few steps from the river and the main restaurant area.

8

Mark and Jane

Sep 14, 2025

·

Stayed 1 night

Great location in old town right by the old bridge. Good simple hotel breakfast. Very small bathroom, some contortion required to squeeze into the shower. Easy distance from station but cobblestones and poor GPS guidance taking us via stairs made it a bit of a challenge.

8

Pierre

Feb 7, 2026

·

Stayed 1 night

Position, localisation de l’hôtel. Top

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Dining

Breakfast is commonly described as good, simple, and satisfying, though a few guests found it poor or limited. The on-site or nearby restaurants also received positive comments.

Related guest reviews

8

NOELA

Apr 21, 2025

·

Stayed 1 night

Great location within walking distance of all attractions great breakfast restaurants for dinner was also great. Reception really helpful as we arrived early and bags were waiting in the room when we got back from sightseeing

6

T

Sep 6, 2023

·

Stayed 2 nights

Very noisy area. Don’t expect anyone at desk between noon & 2 for check in. They go to lunch. Also reminder this is an old building with no A/C. Italian Restaurant was very good

10

donatella

Nov 16, 2025

·

Stayed 1 night

Tutto! Personale squisito, camera pulitissima con terrazzo vista dul lago! Macchinetta caffè/te'...acqua gratuita. Posizione centralissima!!! Colazione a buffet con tanta varieta' folce e salato. Grazie allo staff di tutto! Ho trascorso un weekend splendido!

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8

Katherine

May 29, 2025

·

Stayed 2 nights

The room was clean and the location was great. The employees were quite courteous and the restaurant food was good. However, the room was also quite cramped with the shower being exceptionally small. With no AC we had to open the window. Unfortunately, the noise both from the hotel restaurant and the restaurant next door made so much noise we had to close it and the room became stifling. The restaurants stay open late and then their cleanup lasted until midnight.

10

esmeralda

Sep 17, 2025

·

Stayed 1 night

Very nice place with very decent rooms for the price, loved the location! Walkable from main train station and to almost anything of interest! Very friendly staff and very nice breakfast. Rooms and bathrooms not too big but ok to be comfortable. I recommend it.

8

Lindsay

Nov 27, 2025

·

Stayed 2 nights

This is a great spot and very comfortable. The stairs are a little odd, but breakfast was wonderful and the location is amazing.

10

Kristina

Feb 28, 2026

·

Stayed 2 nights

Nice, clean and great location. Breakfast was a good start to the day.

6

Felipe

Jan 4, 2026

·

Stayed 2 nights

Instalações antigas, banheiro extremamente pequeno (desconfortável) e café da manhã muito ruim, sem opções básicas como ovo cozido e sem a menor possibilidade de solicitação adicional por mais simples que seja. Do mais, o staff é mto cordial

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10

Anthony

Sep 24, 2025

·

Stayed 2 nights

The hotel is located in a great spot to walk along the river and all of the waterfront dining. It is also a short walk from the train station. The staff were super friendly and helpful. Breakfast was great, simple but tasty and the coffee was amazing. There is no AC but it was explained to us that it is not allowed to install it in a historic building. We opened the windows at night and there was a ceiling fan. There is a restaurant onsite and one next door and you get a 10% discount if you eat at those places. Overall we enjoyed our stay.

8

Mark and Jane

Sep 14, 2025

·

Stayed 1 night

Great location in old town right by the old bridge. Good simple hotel breakfast. Very small bathroom, some contortion required to squeeze into the shower. Easy distance from station but cobblestones and poor GPS guidance taking us via stairs made it a bit of a challenge.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $144	9 $226	10 $212	11 $228	12 $226	13 $217	14
15 $157	16 $157	17 $162	18 $162	19	20 $209	21 $230
22 $207	23 $218	24 $239	25 $228	26 $248	27 $248	28 $243
29 $226	30 $228

Su	Mo	Tu	We	Th	Fr	Sa
		1 $226	2 $253	3	4	5 $257
6 $239	7 $253	8 $226	9 $228	10 $244	11 $266	12
13 $228	14 $228	15 $218	16 $228	17 $226	18 $253	19
20 $257	21 $239	22 $253	23 $266	24 $244	25	26
27 $248	28 $278	29 $258	30 $257	31

Boutique Hotel Weisses Kreuz - Adult only Hotel

Prices for Boutique Hotel Weisses Kreuz - Adult only Hotel

Monthly average prices

About this property

Location

Room options

Superior Double Room

Double Room

Suite

Single Room Grand Lit

Guest reviews of Boutique Hotel Weisses Kreuz - Adult only Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Boutique Hotel Weisses Kreuz - Adult only Hotel

Prices for upcoming dates