Is parking available at the hotel?

Parking is available on-site, with valet parking offered for a fee of USD 5 per night. Limited parking spaces are available, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 25 to 50 for adults and USD 18 to 40 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 1:00 AM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle service is available for a fee of USD 145 per vehicle, accommodating up to 2 passengers. Shuttle services can be arranged 24 hours a day.

What accessibility features does the hotel offer?

The hotel features step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessibility features in bathrooms are also available, ensuring a comfortable stay for guests with disabilities.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Mexico City, just steps from Paseo de la Reforma and 12 minutes on foot from the Angel of Independence Monument. It is approximately 0.6 miles from Chapultepec Park and 0.7 miles from the U.S. Embassy, making it a convenient base for exploring the city.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool. The operational hours are not specified, and it is advisable to check for seasonal availability.

What are the policies for guests staying with children?

Children 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding. The hotel also offers family rooms.

Luxury Stay at Four Seasons Hotel Mexico City

Average nightly price at Four Seasons Hotel Mexico City by month, last 12 months (USD)
Month	Average price
January	$1,050
February	$1,351
March	$1,215
April	$1,235
May	$1,034
June	$2,096
July	$1,015
August	$704
September	$868
October	$1,162
November	$1,153
December	$1,177

What guests think

At Four Seasons Hotel Mexico City, many guests highlight attentive service and the tranquil courtyard, while others note dated room decor, occasional housekeeping or cleanliness lapses, and disruptions tied to renovations or nightlife noise depending on room placement.

Rooms are generally comfortable, with some spacious layouts. Location is praised as convenient for getting around the city. On-site restaurants, room service, and the breakfast buffet receive positive feedback. Best for travelers seeking polished comfort in a classic setting, while being mindful of potential disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The courtyard is a standout shared space, while some stays were affected by renovations or loud music from onsite venues.

Related guest reviews

10

Antonio

Jan 28, 2024

·

Stayed 3 nights

I came here to celebrate my anniversary after years of staying here for business. The staff are incredible, the food outstanding and the courtyard a magical oasis. One of my favorite hotels in the world.

2

Andrea

Apr 22, 2024

·

Stayed 3 nights

The hotel bar plays loud music until 1 AM and we were given a room directly above it, and were told there were no rooms to switch to. Basically, American tourists come to this location to get drunk somewhere they consider “safe” and the hotel guests suffer through their loud parties while trying to sleep after 4am flights. We checked out after 1 night, they did not offer anything in terms of customer service.

10

Ann

Sep 25, 2023

·

Stayed 5 nights

The courtyard with the beautiful flowering trees was so lovely! I stayed on the third floor and each time coming out of the elevator there was a wonderful floral scent. Not sure from where the scent comes but added to the ambiance of hotel. The girls working the Pan Dulce were delightful!

4

Kyung Won

Feb 20, 2026

·

Stayed 3 nights

The hotel is going through major renovation and the gym and the pool were closed as well. I wish this was disclosed upon booking. I could not rest in my room at all due to the construction noise from above. I would not have stayed here if I knew.

10

Fernando

Dec 6, 2024

·

Stayed 1 night

Fui con dos niñas de 3 y 5 años y les encantó el patio central. Excelente para ir con la familia.

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10

Nancy

Jul 5, 2023

·

Stayed 4 nights

The hotel itself is the epitome of luxury - beautiful courtyard, fabulous pool. The staff is attentive and responsive to any requests. The concierge staff is knowledgeable, helpful, determined to answer any question and make sure you are satisfied with the results. We were delighted with the location and found it very convenient for everything we were doing.

8

Rodrigo

Jul 17, 2023

·

Stayed 1 night

Los mariachis de en la tarde terribles, intenté tomar una siesta e imposible.

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10

Daniela

Jun 11, 2025

·

Stayed 4 nights

Four seasons has consistently superior service. The rooms are a bit outdated but very comfortable, clean and quiet. The hotel is under going renovations so I assume the rooms Will be exceptional once completed. The courtyard and dining options are excellent. Staff truly go above and beyond.

10

James

Feb 25, 2025

·

Stayed 4 nights

Superb hotel experience. An oasis in the otherwise bustling Mexico City.

10

Daniel

Aug 17, 2024

·

Stayed 1 night

Nice and quiet old school facility

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the property clean, but several reported dust, stained upholstery or carpets, and missed or delayed housekeeping or turndown.

Related guest reviews

4

Tammy

Feb 26, 2023

·

Stayed 4 nights

This property is old and the service was so bad . They never replenished our glasses. They only gave one turn down service for only one bed but we had two beds. They never vacuumed our room. So disappointing not Four Seasons level and standard.

10

SE

Jan 15, 2024

·

Stayed 7 nights

Exceeded every expectation! Beautiful property, kind, polite staff and impeccably clean. My room was comfortable, every need was met and the food was just perfect. Location was wonderful and staying as a guest here so close to Christmas was also very special with the decorations and temporary ice rink. I cannot wait to return to the FS Ciudad Mexico again soon. Muchas gracias!

10

Pearl

Dec 3, 2023

·

Stayed 3 nights

Comfortable bed & pillow. Nice fragrance. Good amenities.

6

Cindy

Mar 18, 2025

·

Stayed 4 nights

I had the worst allergies in the room because of the carpet and dust. Our lights and black dust around the lantern covers. The rooms are definitely run down and I don’t think it’s worth 1k a night. There’s better newer hotels in Mexico City you can stay at for half the cost. Service here was also mid which I wasn’t expecting for a four seasons

8

MIKAL

Dec 28, 2024

·

Stayed 2 nights

The hotel is great, elegant, beautiful. The food delicious. I have just to concenrs: they want me to move to another room even when by email I asked the hotel not, and my second day I needed to ask for the room cleaning service.

10

Madeline

Dec 11, 2023

·

Stayed 3 nights

Wonderful stay. The only negative was that the upholstered chair in the room needed cleaning, and there was a large red stain on the rug. Otherwise it was lovely.

4

Marisa

Oct 5, 2024

·

Stayed 5 nights

El día que teníamos el evento por el que fuimos a México llegamos al hotel, eran las 5pm y todavía no habían hecho la habitación por lo cual ya no pudimos ni descansar ni bañarnos ya que nuestro taxi nos recogería a las 6 y la habitación estuvo lista a las 5:35 Cuando fue a la recepción lo único que me ofrecieron fue que nos podían dar un café de cortesía???? En serio???? Al día siguiente en el bar un extranjero nos platicó que cuándo llegó el aire acondicionado no funcionaba y que los cambiaron de cuarto y les ofrecieron los desayunos gratis durante toda su estancia y a nosotros por ser mexicanos un café???? No seamos malinchistas y tratemos a todos por igual Además en un hotel en donde estás pagando $800 dólares por noche esperas que tu habitación la limpien en la mañana y si no contraten a más personal

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10

Daniela

Jun 11, 2025

·

Stayed 4 nights

Four seasons has consistently superior service. The rooms are a bit outdated but very comfortable, clean and quiet. The hotel is under going renovations so I assume the rooms Will be exceptional once completed. The courtyard and dining options are excellent. Staff truly go above and beyond.

10

ELAYNE

Feb 17, 2024

·

Stayed 2 nights

Nice, clean missed turn down service. Gift was promised but not delivered.

10

Shoja Oddin

Nov 28, 2024

·

Stayed 7 nights

Amazing, clean, excellent service, location, would definitely stay again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and sometimes spacious, but several reviews describe dated decor and some experienced noise from construction or onsite venues.

Related guest reviews

4

Tammy

Feb 26, 2023

·

Stayed 4 nights

This property is old and the service was so bad . They never replenished our glasses. They only gave one turn down service for only one bed but we had two beds. They never vacuumed our room. So disappointing not Four Seasons level and standard.

4

Antonio

Sep 28, 2024

·

Stayed 1 night

No me quisieron facturar, me dicen que como fue por medio de hoteles.com no me pueden apoyar. No sé a quién recurrir para ello. El Hotel es bastante viejo la decoración es de 1980 y tantos

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10

Pearl

Dec 3, 2023

·

Stayed 3 nights

Comfortable bed & pillow. Nice fragrance. Good amenities.

2

Andrea

Apr 22, 2024

·

Stayed 3 nights

The hotel bar plays loud music until 1 AM and we were given a room directly above it, and were told there were no rooms to switch to. Basically, American tourists come to this location to get drunk somewhere they consider “safe” and the hotel guests suffer through their loud parties while trying to sleep after 4am flights. We checked out after 1 night, they did not offer anything in terms of customer service.

4

Kyung Won

Feb 20, 2026

·

Stayed 3 nights

The hotel is going through major renovation and the gym and the pool were closed as well. I wish this was disclosed upon booking. I could not rest in my room at all due to the construction noise from above. I would not have stayed here if I knew.

6

Cindy

Mar 18, 2025

·

Stayed 4 nights

I had the worst allergies in the room because of the carpet and dust. Our lights and black dust around the lantern covers. The rooms are definitely run down and I don’t think it’s worth 1k a night. There’s better newer hotels in Mexico City you can stay at for half the cost. Service here was also mid which I wasn’t expecting for a four seasons

8

Thomas

Aug 5, 2024

·

Stayed 4 nights

courtyard was great! Room was OK

10

Deborah

Mar 18, 2022

·

Stayed 5 nights

This was a beautiful hotel! Nice big standard rooms with view to courtyard which is spectacular at night! The breakfast buffet while not included is a feast and worth the money if you come with big appetite. They provide you with plenty of bottled water free of charge.

8

Rodrigo

Jul 17, 2023

·

Stayed 1 night

Los mariachis de en la tarde terribles, intenté tomar una siesta e imposible.

Translate

10

Daniela

Jun 11, 2025

·

Stayed 4 nights

Four seasons has consistently superior service. The rooms are a bit outdated but very comfortable, clean and quiet. The hotel is under going renovations so I assume the rooms Will be exceptional once completed. The courtyard and dining options are excellent. Staff truly go above and beyond.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as attentive, kind, and helpful, including concierge support and flexible reservations assistance; however, reviews also mention inconsistent follow-through, aggressive checkout communications, and limited remedies for issues.

Related guest reviews

4

Tammy

Feb 26, 2023

·

Stayed 4 nights

This property is old and the service was so bad . They never replenished our glasses. They only gave one turn down service for only one bed but we had two beds. They never vacuumed our room. So disappointing not Four Seasons level and standard.

10

SE

Jan 15, 2024

·

Stayed 7 nights

Exceeded every expectation! Beautiful property, kind, polite staff and impeccably clean. My room was comfortable, every need was met and the food was just perfect. Location was wonderful and staying as a guest here so close to Christmas was also very special with the decorations and temporary ice rink. I cannot wait to return to the FS Ciudad Mexico again soon. Muchas gracias!

2

Andrea

Apr 22, 2024

·

Stayed 3 nights

The hotel bar plays loud music until 1 AM and we were given a room directly above it, and were told there were no rooms to switch to. Basically, American tourists come to this location to get drunk somewhere they consider “safe” and the hotel guests suffer through their loud parties while trying to sleep after 4am flights. We checked out after 1 night, they did not offer anything in terms of customer service.

10

Alicia

May 28, 2024

·

Stayed 4 nights

Well run hotel in Mexico. Room service was very good. Gabriel at the front door was very helpful. Easy to get cars at the hotel which made touring easy. Rooms nice.

10

Alex

Feb 9, 2024

·

Stayed 5 nights

We had a great stay at the Four Seasons of Mexico. Charming hotel with great staff and most helpful concierge. Special thanks to the manager Emma Vicini who made our stay so pleasant with her attention to detail and constant follow up. We loved every minute and look forward to a future stay at this hotel.

10

Vinod

Jun 14, 2024

·

Stayed 1 night

Great location and impeccable service

8

MIKAL

Dec 28, 2024

·

Stayed 2 nights

The hotel is great, elegant, beautiful. The food delicious. I have just to concenrs: they want me to move to another room even when by email I asked the hotel not, and my second day I needed to ask for the room cleaning service.

4

Marisa

Oct 5, 2024

·

Stayed 5 nights

El día que teníamos el evento por el que fuimos a México llegamos al hotel, eran las 5pm y todavía no habían hecho la habitación por lo cual ya no pudimos ni descansar ni bañarnos ya que nuestro taxi nos recogería a las 6 y la habitación estuvo lista a las 5:35 Cuando fue a la recepción lo único que me ofrecieron fue que nos podían dar un café de cortesía???? En serio???? Al día siguiente en el bar un extranjero nos platicó que cuándo llegó el aire acondicionado no funcionaba y que los cambiaron de cuarto y les ofrecieron los desayunos gratis durante toda su estancia y a nosotros por ser mexicanos un café???? No seamos malinchistas y tratemos a todos por igual Además en un hotel en donde estás pagando $800 dólares por noche esperas que tu habitación la limpien en la mañana y si no contraten a más personal

Translate

10

Daniela

Jun 11, 2025

·

Stayed 4 nights

Four seasons has consistently superior service. The rooms are a bit outdated but very comfortable, clean and quiet. The hotel is under going renovations so I assume the rooms Will be exceptional once completed. The courtyard and dining options are excellent. Staff truly go above and beyond.

6

Enrique

Apr 12, 2023

·

Stayed 1 night

The staff is very aggressive with check out, they start pushing since 11 pm. They also call 1am for their own mistakes in a tab. Will never stay there again, to expensive in price for cheap service

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AI-generated summary based on recent guest reviews

Location

Frequently noted as convenient for exploring Mexico City and arranging transport.

Related guest reviews

10

SE

Jan 15, 2024

·

Stayed 7 nights

Exceeded every expectation! Beautiful property, kind, polite staff and impeccably clean. My room was comfortable, every need was met and the food was just perfect. Location was wonderful and staying as a guest here so close to Christmas was also very special with the decorations and temporary ice rink. I cannot wait to return to the FS Ciudad Mexico again soon. Muchas gracias!

8

Mitsy Yareli

Jul 24, 2024

·

Stayed 2 nights

No fue lo que esperaba en cuanto a instalaciones de este tipo de hoteles, habitaciones muy sencillas. Pero tiene buena ubicación

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10

Marc

Aug 1, 2023

·

Stayed 3 nights

Great location, service, and amenities.

10

Alicia

May 28, 2024

·

Stayed 4 nights

Well run hotel in Mexico. Room service was very good. Gabriel at the front door was very helpful. Easy to get cars at the hotel which made touring easy. Rooms nice.

10

Vinod

Jun 14, 2024

·

Stayed 1 night

Great location and impeccable service

10

Dennis

Dec 30, 2024

·

Stayed 4 nights

Great stay. However, I found UBER "Black"much less expensive than hotel transportation option for trips during our stay.

10

Nancy

Jul 5, 2023

·

Stayed 4 nights

The hotel itself is the epitome of luxury - beautiful courtyard, fabulous pool. The staff is attentive and responsive to any requests. The concierge staff is knowledgeable, helpful, determined to answer any question and make sure you are satisfied with the results. We were delighted with the location and found it very convenient for everything we were doing.

10

Shoja Oddin

Nov 28, 2024

·

Stayed 7 nights

Amazing, clean, excellent service, location, would definitely stay again.

10

James

Feb 25, 2025

·

Stayed 4 nights

Superb hotel experience. An oasis in the otherwise bustling Mexico City.

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AI-generated summary based on recent guest reviews

Dining

On-site dining earns strong praise, with enjoyable restaurants, very good room service, and a popular breakfast buffet; Pan Dulce is a noted highlight.

Related guest reviews

10

Antonio

Jan 28, 2024

·

Stayed 3 nights

I came here to celebrate my anniversary after years of staying here for business. The staff are incredible, the food outstanding and the courtyard a magical oasis. One of my favorite hotels in the world.

10

SE

Jan 15, 2024

·

Stayed 7 nights

Exceeded every expectation! Beautiful property, kind, polite staff and impeccably clean. My room was comfortable, every need was met and the food was just perfect. Location was wonderful and staying as a guest here so close to Christmas was also very special with the decorations and temporary ice rink. I cannot wait to return to the FS Ciudad Mexico again soon. Muchas gracias!

10

Alicia

May 28, 2024

·

Stayed 4 nights

Well run hotel in Mexico. Room service was very good. Gabriel at the front door was very helpful. Easy to get cars at the hotel which made touring easy. Rooms nice.

10

Ann

Sep 25, 2023

·

Stayed 5 nights

The courtyard with the beautiful flowering trees was so lovely! I stayed on the third floor and each time coming out of the elevator there was a wonderful floral scent. Not sure from where the scent comes but added to the ambiance of hotel. The girls working the Pan Dulce were delightful!

10

Charne

May 18, 2022

·

Stayed 2 nights

Beautiful hotel.Lovely rooms.Great food. Convenient amenities-in house Covid testing for travel.Perfect!!

10

Pablo

Nov 3, 2023

·

Stayed 3 nights

Beautiful property, excellent service, great food. Pan Dulce is a nice treat.

10

Deborah

Mar 18, 2022

·

Stayed 5 nights

This was a beautiful hotel! Nice big standard rooms with view to courtyard which is spectacular at night! The breakfast buffet while not included is a feast and worth the money if you come with big appetite. They provide you with plenty of bottled water free of charge.

10

Jose

Sep 15, 2025

·

Stayed 4 nights

Room, Staff and bar/rest top

10

Daniela

Jun 11, 2025

·

Stayed 4 nights

Four seasons has consistently superior service. The rooms are a bit outdated but very comfortable, clean and quiet. The hotel is under going renovations so I assume the rooms Will be exceptional once completed. The courtyard and dining options are excellent. Staff truly go above and beyond.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $1,280	3 $1,615	4 $1,831	5 $1,807	6 $3,461	7
8 $1,451	9 $1,772	10 $2,020	11	12 $3,073	13 $2,196	14 $1,808
15 $1,173	16 $1,404	17 $1,106	18 $1,097	19 $1,224	20	21
22 $1,661	23 $1,563	24 $1,351	25 $1,122	26 $1,450	27 $2,815	28 $2,448
29 $936	30 $985

Su	Mo	Tu	We	Th	Fr	Sa
		1 $1,712	2 $1,487	3	4 $1,350	5 $1,569
6 $757	7 $758	8 $796	9 $951	10 $1,156	11 $919	12 $872
13 $644	14 $580	15 $652	16 $728	17 $748	18 $857	19 $1,011
20 $885	21 $1,050	22 $1,051	23 $927	24 $1,168	25 $1,699	26 $2,035
27	28 $2,141	29 $1,985	30 $2,599	31 $2,599

Four Seasons Hotel Mexico City

Prices for Four Seasons Hotel Mexico City

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Governor Suite King

Premier Room, 1 King Bed

Deluxe Room, 1 King Bed

Executive Suite, Courtyard View

Superior Room, 2 Queen Beds

Executive Suite (Reforma View)

Presidential Suite

Deluxe Room, 2 Queen Beds

Premier Room, 1 King Bed, Terrace

Superior Room, 1 King Bed

Executive Suite (Burdeos View)

Ambassador Suite

Guest reviews of Four Seasons Hotel Mexico City

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Seasons Hotel Mexico City

Considering this hotel for your Mexico City trip?

Prices for upcoming dates